UFC GYM NYC SoHo

I joined the gym in February. My goal was to lose weight after years of gym memberships I did not use. Thanks to the amazing stuff and classes, I am motivated to go as often as possible and have lost 25 lbs already and feel better than ever! Looking forward to continuing my progress.

I want to star this by saying classes are amazing. They have great instructors and facilities are second to none. However my complain is that they are still charging me after cancelling my membership, apparently this happens A LOT as per below reviews. Back in February I signed the cancellation form and they informed me I would be charged one more time in March. They charged my card again in April so I called the gym and the person that answered asked me if I had the receipt which I did not so he asked me to send him an email which I did and I received no response so I called back and same person answered and said he had not received the email, I confirmed the email address which was the same and sent him another email… no response again… my card was charged again in May. Save your receipt if you cancel the membership!!!

This is actually a really solid gym. I was an NYSC member for many years, but they closed their Soho location, which was my primary, so I tried a few classes here and was hooked pretty quickly. I’ve been going for about 2 months and mainly do the BJJ and lift weights.
+ Variety of classes, including stuff like BJJ and contact boxing. You can find these elsewhere in the city but generally not under the same roof for one fee, so it’s perfect for a dabbler like me.
+ They have all the basic free weights and machines, and they’re all in really good shape (unlike NYSC where things could get run down at some of the locations).
+ Also unlike NYSC, there’s a sense of community — you get to know people pretty quickly. Reminds me of the community around Crossfit boxes, in a good way.
+ Extremely reasonable price for a large range of classes AND free weights
My one complaint: there’s only one squat rack, so congestion during peak hours can be an issue.

Been coming here for 1 year. Staffs are friendly and Love the classes! #ufcgymnycsoho

Classes are second to none, Sydney’s kickboxing classes are the best! Guaranteed a great workout.
Unfortunately I had to cancel since I am moving and they do not have a gym closer to my job or home. Mark Swan (the manager) was so rude when I told him I had to cancel. He gave me such a hard time, in the end I felt very confident in my decision to cancel my membership.
Thank goodness I took a snapshot of the signed cancellation form for my records because they STILL continued to charge me. It’s evident that Mark Swan, one of their managers did not update my account. What made it even worse, when I called the gym NO ONE could find my paperwork and they said that my account still showed as «active» and they did not have the cancellation form that I signed with Mark with all my information.
It’s unfortunate that such a well known brand can’t keep their records in order.

**Update**
I received a call from Jason, Co-​owner of the SOHO location and what a relief! He was very very helpful and addressed my concerns.
Also, I’m happy to say that I did get a chance to go back and take another class with another instructor, Kenneth. This class went really well! He helped us out as a group and individually as needed– I would definitely recommend his classes, you will definitely break into a sweat!
Clean bathrooms, I really like the shampoo and conditioner although i wonder how crazy it gets in the evenings after 5 (I’ve only gone on the weekends so far and it’s not too crowded).
Overall, I suggest you go try it out for yourself and see if it fits your goals.
I’m in it for the kickboxing classes. ;)
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You know how you’re all excited about trying something new and looking forward to it? Yea that’s how I initiall felt when I first walked in to this space.
Anywho, I went in mainly to take a class and I knew I was going to have to borrow boxing gloves but the smell really turned me off so I opted for new ones even though they were VERY pricey. I especially opted for new gloves because the rep said I was going to get the wraps for free. I gave them my card, they charged me and then they started wrapping me up (mind you the class had already started). Anyway, the class was pretty great but I wish they would be a little more pushy on us, I didn’t feel pushed and I wonder if it’s because a majority of the class was women. When i got to a class i go for a full sweat, but the instructor was pretty chill, just giving instructions and letting us do the sets, as directed. I was actually worried about some of the students because they weren’t doing the exercises correctly which means they could be doing more harm to their body then good but the instructor decided to wrestle with other students that walked into the gym instead of paying attention to us sometimes (i’m a yoga instructor and have worked with many trainers in gym and have been told many times how to safely do some exercises) — 2^nd thing that turned me off but I figured, this is just ONE instructor, I don’t know how the others will be.
Final turn off– when I’m done with the class i go to change and check my phone, I always get a text on how much i get charged on my card. I saw that i had been charged more than what i was told for the gloves. Oh well, since I’m here and it just happened, they can fix it, I thought. WRONG! First, the guy who rung me up said he couldn’t fix it and that the manager would have to adjust it and he would do it later that day — NOTHING. Then i call the manager and he says «we don’t do refunds and we can take $ 10 off when you register» — no i want my money back, it’s not my fault you made a mistake. The extra $ 10 and change has been so difficult to get back! I’ve spoken to manager TWICE, been back to see what is going on with my refund and he said he was looking into it along with some other lady who now claims that I wasn’t supposed to be given that offer — Not my fault your employees are lying to customers! Then i was told i was going to be sent an email copy of the request they sent HQ because none of the gyms can actually refund clients. — BULL! I have not received any follow up as of yet. Which just makes me more angry. Now it’s not even just about the money, its about the principle.

Amazing gym, and amazing people.
Until you try to cancel your membership. I went in last June 2015 to cancel my membership, submitted my form etc. Per their «policy» I was charged for August 2015 as well since they force you to have an extra month even if you are out of the area and can not use the gym.
So far so good.
Then they charged me for September and claimed I came in and cancelled in August, which would be funny… if I hadn’t moved out of the area in June. Refused to provide refund, refused to even talk about the issue, any time I call them they stone wall me.
It’s unfortunate that the greediness got so bad that for $ 80, they lost someone who would have been a lifetime customer any time there was a UFC in the area. Never again.

The classes here are great but that’s pretty much it! This gym gets super packed during peak hours and there isn’t even room to stretch. The trainers here spend more time on their phones and checking out girls than helping you. When you cancel your membership you are locked in for another 2 months as you pay first and last month when you sign up. The customer service is horrible and they have no respect for your time or money. Spend your heard earned money at a gym that values you and your business or go to the UFC in Fidi and see Shervin.

Just finished my second class today. Loving it so far. The instructors and staff members are all very helpful. Locker room and shower are neat and clean. Whenever I went during the day or at noon, it was never too crowded, which I love! Trying out their personal training service on Monday. Will update my review if anything changes.

Used a 4 day pass at the very end of July became a member in august. Loved the gym, but it’s much more than just that. It feels like a dojo/​gym/​crossfit playground to me. The classes they have are pretty fun and intense. I took a Jesse Ryan boxing class and I woke up with abs the next morning. They have pretty sweet merchandise too. I buy my proteins/​supps at this location.

After I wrote my previous review and his response I reached out to Jason the owner (as opposed to the no longer there manager Jason). He solved the issue with my membership within 24 hours of me reaching out to him. The new manager, Mark, was also helpful. Grateful they quickly responded to the issue.

Took their Matrx class a couple of days ago.
Large gym. Convenient location. Nice front desk staff. The ladies locker room has lockers (bring your own), 3 toilet stalls and 3 shower stalls.
The class was «meh». We spent the first 15 minutes rolling out our muscles. Then we did a few TRX exercises then boxing and then TRX. I barely broke a sweat.
The instructor was «meh». He didn’t even introduce himself and wasn’t as friendly as he should have been.
Bring your own boxing gloves. You can borrow a pair from the front desk but your hands will smell after.
I would like to try this place for again but with a different instructor.

the place has alot to offer depending on what you seek.
I also kinda feel like there is something for every one, under the umbrella of being active/training.They have a packaged deal– that comes with unlimited all access to the CLASSES .No long term contract is an attractive plus. Month — month, no long term commitment if it dosent work for you.
Im personally all about classes & «functional» type of work like skill or I can use or maybe beat some one up with, or at least apply + use later.
Coach T
Joe
and especially @ Brian Jackson are highly recommended instructors/​trainers.
Brian (video) is a very skilled & dedicated coach with a wealth of knowledge in wrestling, jiu jitsu & MMA. He is an ex pro cage fighter, grappler & lifelong athlete.
He is also a very dedicated and patient teacher with his pupils/​clients.
The jiu jitsu classes (which I enjoy the most out of everything) have the same body conditioning and drills as all of the other classes but then the benefit of follow up with martial arts lesson with strong technical base. Its hands on & practical.
You get in the cage, its relaxed but its upbeat & fun.
There is also many UFC fitness classes if weight loss & body toning is your goal.
I think the manager @ Jason does a superb job of multi tasking the facility .
THERE IS ALOT GOING ON — but things are always still well running
The classes are on time
The staff is friendly
The entire is gym is clean & well ran.
This is impressive because they do public/​promo events where your favorite fighter or celebrity may pop in any minute, there is also a bikini competition team, as well as body builders that work out there as well.
With all of its engaging activities, there’s never frantic mania. So thats a thumbs up from me.
Will soon be open 24 hours like some of their other locations

Jesse is the man! I was dripping sweat in the first 5 minutes of warmup, and he didnt let up for the rest of the class. Definitely going for his class again! The gym is also awesome. Very spacious for the neighborhood and well maintained. It has a real locker room and easily available clean showers, unlike a lot of gyms that advertise showers and lockers but have just a small room. And the staff is also very friendly and knowledgable.
I’m currently have a ClassPass membership, but this will definitely be the gym to consider if I ever give that up.

Awesome kickboxing class with coach T ! Great facilities and friendly staff. Highly recommend.

New to the area, ufc gym soho is extremely welcoming (esp Steve in the front)! Reasonable monthly membership, spacious, great classes and all the machines you could need! Ill be back

Best workout, great teachers, friendly people, clean facilities. Kickboxing and boxing is seriously the best total body workout.

Great location, very nice people, professional instructors, orgainized schedule and always good service! I’m very glad I joined this gym!

Right now they have a promotion for 15 days free. I’m really into MMA and watch every UFC fight and decided this would be the perfect place to learn.
They offer classes all day long and every type of fighting class. If you’re coming here to work out only with out taking any classes I wouldn’t recommend. But if you want to learn how to fight this is the perfect place.
It’s never packed when I come, although I thought it would be because of the location. The staff is so friendly and the trainers are great!

Had an incredible workout at this UFC gym. This is the second of many UFC gyms opening in the city. It’s a great set up and incredible classes. They have everything you need for a full gym workout on your own along with the heavy bags, cage and a cross training area.
I took Levy’s DUT class… wow! As hard as it was, it’s really approachable for anyone who wants a full body intense workout. The trainers are motivating, knowledgable and all really cool
There’s a nice variety of classes too. Even if you don’t want to train to fight this is the place you’ll get a wort out that will make you look like a fighter