Top A Nail

This place is clean and the people working there are friendly and thorough. I have tried other places in NYC but they are never as good as this one. It’s why I’ve been a loyal customer for 6 years now. I love that they never do a rush job. Hands down best nail salon I know.

Never again!!!
I have been a regular customer for 3 years, each time my patience wearing thin.
The service overall is terrible, under average technicians who care not about the quality of there clients nails, rushing through every time, tip demanding, I’ve had to experience these female technicians yelling at me because of miscommunication with their language, they’re aggressive, unappreciative and downright bullies.
*I received gift cards to this salon rather regularly, the owners know me, they’re husband and wife and they run the business together, the wife’s name is Wendy. That being said, on one occasion I had misplaced my gift card, but they knew me, and knew I was a loyal customer with a history using my gift cards, and the owner said «sorry, nothing o can do for you, you purchase new one a d we do your nail»
I let it go and went ahead and continued as their customer, until the last occasion…
A gift card was purchased on my behalf at the salon, and I was to go pick it up. When I got there, they claimed I needed the receipt of the gift card for them to give it to me to prove it was for me! Me?! The same person and most likely only person to use gift cards on a regular basis, where we know eachother by name already.
In other words, they just pocketed the money, expecting me to pay again, similar to last time.
I’m done.

I have being going here for about 6 years. They are so wonderful. All of the staff is remarkable and the owner Wendy couldn’t be any nicer. I would recommend this salon in a heartbeat.
Francine New York

Really like this place, I like the ambiance and they pay close attention to detail. My old nail salon has new owners so when I came here I was a bit skeptical but was pleasantly surprised. Quick service and everyone is nice.

Best place for Mani/​Pedi downtown! Been coming here for 8 years now and they never disappoint. They do not rush and pay very close attention to detail!

I don’t know why I continue to go back to this place. I have been roughly 7 – 10 times and every time I’m disappointed. It’s always uncomfortable and painful. I usually leave with bleeding cuticles. But it is so close to my apartment I sometimes just deal! Well today I have officially written them off. The last pedicure they full on buffed my toe skin off! She just kept scraping and not paying attention and gave me this gash (actually two) that hurt so bad. It feels like a cheese grater was taken to my foot. She never even acknowledged it or said sorry. I 100 percent agree mistakes happen and am forgiving. I guess that’s why I kept coming back but this is unacceptable.

Great place! I’ve been coming here for years and they’ve always been very curteous and professional. Place is clean and bright. Best mani/​pedi in the East Village!

Most places don’t like to do mens pedicure. They never give me a hard time. They are fair and honest.

My nails looked good after being done, but started chipping less than a week later. The salon itself was not very clean and didn’t seem hygienic. I was skeptical about the cleanliness of their tools, as they kept putting dirty tools into an autoclave that wasn’t turned on, and then taking them back out again to use on the next customer. They out the tools in disinfectant solution, but overall, I didn’t get a very clean vibe here.

I go here for my gel nails. First time, Fiona did them and seriously, in love with the shaping and the quality. Went back and whenever I could would ask for Fiona. The last two times, Fiona wasn’t there or was busy and I had someone else do my gel nails but it just wasn’t the same.
Something about how she effortlessly files and shapes my nails and it just comes out perfect.
Icing on the cake and the price $ 30 for the service.

I don’t like the fact that they ramble something in a foreign language when you turn down a massage but they did a real good job on my nails!
I work a lot with my hands and usually when I get my nails done it only lasts for three days and starts chipping. This normal nail job lasted for a week without chipping :)

First time ! Clean great atmosphere, they take their time and really care. Great massage and nail specials. Definitely will go back.

I’ve been going to Top A about once a week for the past four years. I can’t say enough nice things about the wonderful and kind women who work here. The service is great and the prices are so low. The nail technicians follow directions and always ask how you’d like your nails filed or cut. I’ve left the nail salon with perfect nails that last about 5 – 7 days every time.

I stopped going here after my friend contracted fungus on her toenail. Last week, I was in a pinch and ran in here for a mani-​pedi. I asked my manicurist not to cut my cuticles. She said she had to clean them up and painfully cut. I now have a swollen fingernail bed that has a yellowish/​green pus filled blister on it. i will never return here. Horrendous.

I’m bleeding from my manicure. I don’t bite my nails or cuticles but it looks like I did. On three of my fingers! Also, my manicurist was sick and coughing. She should have stayed home unless this place is exempt or doesn’t follow the paid medical leave act. It’s very weird — and suspicious — that you need to tell them the amount of the tip before they run your credit card instead of having you write it on the receipt. Had I noticed how badly I was mangled I would not have tipped at all. To top it all off, while I was settling the bill, an employee walked right into me as if I was invisible. She didn’t even say «Excuse me.» I would have moved out of her way if I knew she was behind me and needed to get by.
EDIT: I didn’t realize the horrors of being a manicurist. There is a major 2-​part exposé in The New York Times, May 7 & 8^th, 2015. I’m doing my own manicures from now on!

Went here last night. Gel mani was perfect. Wendy was meticulous. Only con is they’re not gentle with pushing back cuticles etc but you’ll be happy with the finished product and the prices are good

You get what you pay for ! 9 $ mani in 9 minutes flat. Long wait. Not enough massage and poor filing skills :/​it’s simply Ok. May not return

Here now. First time getting a pedicure here and so far, so good. They do a foot massage for a few bucks extra and it’s well worth. Nice atmosphere, girls are kind and good price too. $ 32 for a pedicure plus 10 minute foot massage.
I’d say this place is a go to when my feet need some tlc.

This nail salon is my new spot! The gel
Manicure is perfect and so thorough– it literally lasts almost a full 3 weeks. I have used Susan and Linda both fabulous! I had my daughter with me during my mani/​pedi and they entertained her the whole time. I have tried numerous spots in the east village and this definitely wins!

I am very upset after my pedicure this morning. I’ve been coming here for years and have always had a good experience until today. I may have even previously written a positive review here.
The number one rule for a pedicure is don’t cut the nail too short, that’s how you get an ingrown nail. I always ask them to clip my nails short, because otherwise they don’t clip them at all. However, short and too short are not even remotely the same thing, and any trained manicurist knows this. The woman today literally cut my nails ¼ inch below the natural nail line, and the skin from under my nails is exposed, very, very sensitive, but not bleeding. She also trimmed the corners, which is another huge no no, but it will take time until I know if my nails react badly to this and to know if there is permanent damage.
Whether I get an ingrown nail is yet to be seen, but this is a travesty. I don’t think the woman who did my nails has a license, because this is really out of range of what someone who knows the first thing about nail care would do. They all apologized profusely, but really, once that is done it can’t be undone. The only recourse I have is to post this here and warn other potential clients to pay very close attention, unlike me, who sat back to relax and didn’t watch what she was doing until it was too late.