Timeless Diamonds

Alittle sketchy compared to some other places we looked at in the Diamond District. They tried to sell a stone with a scratch on it for pretty cheap, and they insisted it didnt have a scratch when it did. GIA papers didnt seem very legit. I wouldnt feel comfortable buying a diamond from here.

Shopping for an engagement ring isn’t easy. Searching from store to store in various locations in NY and NJ almost made me feel like i was never going to find the ring i was looking for, until I walked into Timeless Diamonds in the Diamond District of NYC. I had high demands for diamond specifications and Joe and his team at Timeless Diamonds worked day in and day out with me to find the perfect diamond. Many other places would get annoyed or think I wasn’t a serious buyer, however Joe stuck with me and ended up finding me the perfect ring to give my then girlfriend. He and his team were very helpful from start to finish, finding out what i was looking for an providing education. They were always willing to answer my questions, which I had many, and provided me with my every request. The team at Timeless makes you feel like you are part of their family. I am glad to have developed this relationship and look forward to working with Joe on future purchases. I would definitely recommend going to Timeless Diamonds as their team will find you exactly what your looking for at a fair and reasonable price. Next time your in Diamond District make sure to stop in at Timeless.

My fiancé and I had the great pleasure of getting my engagement ring and both of our wedding bands with Timeless. Joe and his staff are wonderful and caring. Their quality work is fabulous always and they have worked over time to make us so happy with our jewelry and with the prices. We are dedicated Timeless Diamonds customers now and suggest you go there first when you visit the diamond district in NYC.

Shopping at Timeless Diamonds is always a great experience. The staff is courteous, friendly and extremely knowledgable. In addition, they have a beautiful selection with the best prices in the area! Joseph is always happy to see you and always makes you feel welcome. I highly recommend visiting, you won’t be disappointed !

My boyfriend and I recently had the opportunity to visit Timeless Diamonds and were very impressed with the people. It is my birthday coming up and Joe was INCREDIBLY patient as we were deciding on diamond earrings. It is a family run business and he has a wonderful daughter who welcomed us into the store, which, to be honest, was the reason we first went into the store. Overall, he gave us a great rate and spent the time to make us a customer.

Timeless Diamonds is a friendly little jewelry store in Manhattan’s Diamond District. The staff is helpful, nice and trustworthy, and they sell beautiful jewelry at very good prices. This shop is certainly worthy of 5 stars.
A few months back, my wife and I shopped around The Diamond District for the better part of the day before stumbling upon Timeless Diamonds. We were looking to purchase her wedding band and we were getting pretty tired of being accosted by the guys who stand outside the various jewelers’ shops basically pushing you inside of their stores, where you find shady characters trying to quickly sell you overpriced jewelry. Anyone who’s walked around the Diamond District knows exactly what I’m describing.
We had basically given up for the day when we saw Timeless Diamonds at the end of the block. (They’ve since moved to an even nicer store) We decided to go inside and look around and were pleasantly surprised by the friendly staff. We met Joseph, the very nice man who runs the shop, and told him what we were looking for. He spent a lot of time with us showing us of rings and asked us when our wedding was. At the time, it was 2 or 3 months away. Joseph didn’t pressure us into buying, in fact, he told us that we had plenty of time to keep shopping around and to come back to him if we decided to buy. What contrast from those other shops!
Well, we loved the rings at Timeless but ultimately we took Joseph’s advice and shopped around some more. However, as it turns out, Timeless Diamonds has the best employees and the best prices too! We bought my wife an eternity band with little diamonds all the way around. She loves it and gets tons of complements. In fact, this review is way over due!
What finally prompted this review was our more recent experience with Timeless. It’s been about 11 months since we purchased the wedding band and the other day two stones fell out of the ring. Probably due to bumping it into something. We decided to go back to the shop and get a quote on a repair. (Very reasonable, by the way) When we walked in we were greeted by Joseph, who actually remembered us from 11 months ago! He replaced the stones for us and tightened the ring so that others don’t fall out.
I really can’t say enough good things about this jewelry store. If you’re shopping in the Diamond District, I sincerely recommend that you to stop in and look around.

Bottomline I am a big fan of Joe and Timeless Diamonds. They have become my go to for diamonds as they have ALWAYS provided the best price and highest quality… period. As you’ve seen in the past reviews I purchased my wife’s engagement ring and anniversary diamond earrings all of which she was absolutely thrilled by. This time was no different, I met with Joe and even though it has been 2 years since my last purchase it was like meeting an old friend. We sat down and he hand selected a number of diamonds for me… ME…to review. Once done we agreed upon a very very reasonable price. My wife was stunned to tears when I gave them to her. After receiving them she couldn’t pass a store window without stopping and looking into the glass or mirror to see how they looked. I have nothing but praise for Joe and Timeless for their customer service as it is THE reason I am a regular customer over the past 8 years. It is very apparent Joe takes great pride in seeing a satisfied customer.

I shopped there for a wedding band, and was impressed with the knowledgeable service, high quality and the reasonable pricing. When we had a stone knocked out of the ring due to our own error, Joseph stepped up and performed repair work quickly and reasonably.

After reading some mixed reviews I felt the need to write the following:
After visiting nearly 20 jewelers in the diamond district I decided to with Joseph and Timeless Diamonds and couldn’t be happier! I was shopping for a custom ring to match one that I had previously purchased for my wife only with different stones. Most shops that could do it were either over-​priced or had unimpressive quality in their cases — usually after looking closely at similar rings they had displayed. I found Timeless to be a nice combo of both. After speaking further with Joseph about my exact needs, I decided to go with them. I had a very specific idea of the gems I wanted and he took the time to make sure they were the exact right stones. I was prepared to haggle (as I have done with nearly every purchase in the diamond district — with mixed results) but Joseph stood firm on his price, saying that was his lowest price to produce a quality product. After my long search I knew his price was competitive so I placed the order. We just received the ring the other day & couldn’t be happier. It’s exactly what I was looking for & my wife was thrilled. Next time I go into the city looking for jewelry I’ll only make one stop & see Joseph at Timeless.

Bought a 3-​ring «anniversary band» set (diamonds/​sapphires) for my wife, beautiful and she loves them. We first purchased set in platinum, but discovered she was too harsh on them and caused some impact damage. Andrea and Joseph, very helpfully, and without hesitation, recommended that we substitute for thicker settings in white gold. We made the upgrade without issue. The rings in white gold have been great, and are beloved by my wife (and the envy of her friends). Timeless stands behind their products with expert knowledge and excellent customer service so I have no reservations recommending Timeless Diamonds and the team there.

Bought a pair of diamond studs for my wife for our anniversary Joseph and Andrea were very Nice and helpful knowledgeable and a great price. I recommend going there checking it out for yourself

I came here looking for a very specific men’s wedding band. After going to a few places that did not have the ring I was looking for (or the quality), Timeless’s team customized a quality ring that met all of my expectations. Even months later, when I decided I wanted the ring to fit a bit tighter, Joe (the owner) altered the ring for me at no cost.
The salesman I worked with, Fabrizio, as well as Joe were both great to work with and were flexible in negotiating price. I would recommend this place to anyone looking for quality jewelry.

A big, BIG yes for Timeless Diamonds!
Short story: Great service, excellent follow up, terrific customization, and an all-​around great time.
Long story: I knew I wanted the setting of my engagement ring to be unique. My fiancé and I trekked all around The Diamond District and happened upon Timeless Diamonds. They were not pushy or sales-​y like ALL the rest in the area. We worked with Victor, who was patient and thorough. I found a setting, which was 90% perfect. The team at Timeless Diamonds went above and beyond to sketch out exactly what I wanted during my finance’s and my few visits. We only needed one for the store to be effective, but I was being a little neurotic.
My partner proposed, and the ring was perfect, perfect, perfect. I did end up getting my ring sized, and they were quick and efficient when we returned.
We liked them so much we bought our bands there, too. Not pushy, very patient. I am grateful for this, as I am a nervous shopper. Not sure of the cost of my engagement ring, but it’s a 2 carat center stone with .38 carats of pave diamonds on the band. Not cheap. You can’t leave this to just anyone. Back to the wedding bands… Of course, that needed customization, too. Turns out, I am actually a 5−2÷3 ring size. Not 5.5, not 6. Exactly 5−2÷3. Pain in the neck. They did it, no problem.
Joe, the owner, is pretty funny. He’s almost like a caricature of what you’d imagine a Diamond District jeweler to be, except not rude and not pushy. Joe seems like a nice guy, who really does care, and who knows his stuff. Certainly haggle a bit. They have good price transparency, so you know you’re not getting hosed compared with online retailers like blue nile.
Seriously, it makes a BIG difference to actually see the diamonds in person (picking out the center stone) rather than buying online after reading the spec’s. I cannot imagine buying jewelry (even if it’s just a few thousand dollars) without actually seeing the stone. It makes a big difference.
Timeless Diamonds: cannot say enough good things. Hope to return. Hope to have any money left at all after our wedding. ;)

Thank you Timeless Diamonds for keeping me happy. Went in for wedding bands, and the owner gave us a deal we couldn’t dare pass up. Later I needed my band adjusted because it was kinda snug, and Timeless Diamonds took care of it with no problem. Great job!

I can’t express how satisfied I was with my experience with Joseph and Victor at Timeless. I came all the way from Connecticut to explore the diamond district and shop for an engagement ring for my girlfriend. I stopped in based on a recommendation from a coworker and was immediately impressed by their professionalism. I had a very limited amount of knowledge when it comes to diamonds and I didn’t want to feel like I was being pressured or taken advantage of. That wasn’t an issue at all. Victor took the time to answer all my questions and walk me through a variety of issues I didn’t consider. But at the end of the day it all comes down to the diamond. And after designing the ring the way I wanted and choosing a stone I sat with Joseph and negotiated a price. They let me take the stone home while they built the setting and then called me it was ready. I took a last trip to the city where I was floored at how beautiful the ring was. I was then escorted to the setter and the polisher and watched as everything was done by hand. For one the experience was effortless and exciting but I also feel like I have the most amazing engagement ring for a great price. I can’t wait to go back to design our wedding bands I’d highly recommend to anyone in the tri-​state area to stop by and give timeless a shot before you buy anywhere else.

Ask to speak with Joe. He’s an honest dealer on a street full of pushy salesmen. Joe will get you the price you need if you tell him your budget. I walked in just browsing for a push present for my wife after having our second child. I walked out with a trusted friend in the jewelry business. I’ll be sure to head back next time I need a fine piece!

My husband and I had a great experience in purchasing a diamond eternity band. I found one that I liked and they needed to resize it and they tried to take it up a size but after making it a bit larger they didn’t feel comfortable making it any larger so they ended up making a whole new ring! It looks beautiful.

I was in NYC for a 5 day vacation and my fiancé saw a ring in the window that she really liked. I managed to sneak away and find out that that particular ring was way out of my price range. The salesperson (Ted) managed to get me a fantastic ring in my price range and I ended up haggling the price down to where I felt that I was getting a good deal. Using the same characteristics on Blue Nile would have cost me about 1k more and I like the halo design I got better.
Overall they lose a star because you do have to haggle a lot to get the price down to what is a win win situation. Old school but I am always up for the challenge.

These people were straight up rude. But I have to hand it to them, they were very confident in what they were selling and therefore, didn’t sell.
I thought these were business men. I mean, if someone comes in hoping to drop a couple of grand on a blood rock that was mined out of a blood cave with genocide, you’d think that they would do everything in their power to get you something that the customer wanted. I mean, this is NYC — rent is expensive.
As soon as I walked in, they asked if they could help me, and I told them exactly what I was looking for… I gave them the dimensions of the rock I was looking for, which really wasn’t that big. It was average to be honest. And immediately, they told me that they didn’t have it.
Rude.

Very surprised to see ‘only’ negative reviews of this place on the old Unilocal.I’ll agree that this is not a «suburban shopping mall» type place to buy diamonds. You won’t be offered a cup of coffee and a magazine while sales people hold your hand and talk about how beautiful the wedding will be. This is a place to go when you’ve done all of your research, have the cash to spend and are ready to negotiate like a New Yorker.
Don’t mess around, tell them what you want and when you want it and work out a deal that’s fair for everyone. It’s a business and they’re trying to make money. That comes with give and take on all fronts (for both the customer and the sales person). Keep in mind, you have the power to leave the store without buying anything. Man up!