Think Pink Nails

Wow just came here and got scammed. They gave me a price and when I go to pay, I get a totally different price. Then they refuse my tip and tell me to pay more! Don’t go here!!!

Delightful little place with great service and reasonably priced good quality manicure. Kim’s massages are fantastic!

Awful experience here, be warned. They are deceptive and out to nickel and dime you every step of the way.
I came to have gel polish removed. I paid $ 35 for this service. An unheard amount even in the middle of such a hellish tourist trap like this.
They set me up at a table and the technician worked on removing the gel. She then started giving me a manicure. She asked what color I wanted. I told her I wanted natural nails and no polish.
A man came by and asked if I wanted a massage. I asked him how much and he told me $ 15 so I said sure. Towards the end of the manicure the technician asked what polish color I wanted. I told her again I didn’t want any color, just a buff. She told me that’s $ 7 extra. I asked if I could get it in place of polish she said no.
I was ready to get out of there so just went to the checkout to pay. I was met with a $ 50 bill. $ 50!!! For a 10 minute massage and to remove polish off my nails. They ending up charging me separately for the gel removal and the manicure (which I never asked for).
I asked the manager, Grace, if anything could be done about this considering I did not receive polish on my nails and I never asked for the manicure. I repeatedly said I wanted no polish and since she just started cleaning my nails without asking I assumed it was part of the service as most nail salons do. She was a firm NO with no concern or empathy. She was insistent «no place does that.» I’ve been getting my nails done since I was 15 and that is not true.
I asked to speak with a manager who could help me. She said she was the manager. Yet there was nothing she could do. She was defiant, dismissive and rude. I asked to speak with the owner. They said she wasn’t there. I asked for an email or phone number. They stared blankly and insisted I just pay. I honestly felt abused and taken advantage of.
I ended up paying and taking a card with their other locations on it. I felt robbed and from the looks of the reviews on here, others have experienced the same type of entrapment.
I work in customer service. I would never speak to a client the way this staff addressed me. If you ever happen to visit this establishment make sure to get a written agreement of the total bill BEFORE you receive any service.

What I love about this place is the close proximity it is in relation to the hotels I frequent when I stay in Manhattan. I also love the shoulder massages. 10 minutes for $ 16 and it’s so worth it! I know there is only ONE Manhattan but I sure wish nail salons in FL offered this.
If you walk-​in, they take you but you have to know exactly what you want when they give you a person to do you nails. Otherwise, changing your mind when you are seated may result in them telling you «another time». lol As was the case with me. But I did not mind so much because I really didn’t have time to do an entire manicure at that moment, just a shellac fix.

Had a really frustrating experience here and feel like I was duped in paying extra for services. Before I agreeing to upgrade to the «spa pedicure», I asked the technician about the price. She pointed to a price list, which listed the spa pedicure at $ 65. I agreed and the pedicure service was pleasant– in line with a slightly upgraded NYC nail salon spa pedicure. Upon checking out– I was shocked to receive a bill for $ 140. Her explanation was that she had suggested the Organic spa pedicure which is $ 140. Since she so clearly knew the pricing off the top of her head, I’m confused as to why she didn’t tell me the price upfront when I asked originally. I really feel like she mislead me into upgrading to a $ 140 pedicure— an insane amount of money to spend on a pedicure in a middle rate nail salon in NYC.

One of the best nail salons I’ve been to. Polite staff and extremely clean place. Summer is the best girl for gel manicure, she is so neat, detailed and flawless. I always end up adding 20 or 30 min chair massage during the nail work and I enjoy so much.

I live above this place so decided to give it a whirl. To my disappointment she did a TERRIBLE job! The nail color wasn’t evenly put on so once dried they looked uneven. She must have had shaky hands because the lines weren’t clean looking. Again I didn’t notice until they were dry. I haven’t had any luck finding a good nail salon in the LES that gives little massages while my nails dried and thought maybe they would considering the price is double than most places in Manhattan. However I was wrong — no massage. I also noticed she didn’t seem like she used sterile equipment. (She pulled a file out from the table top drawl, then put it back when she was done — gross!!!) I wasn’t in a huge rush to try this place out since there’s maybe have 1 – 2 people in there at any given time, now I understand why! I would not recommend this place. As much as I was looking for the conveniences of walking around my building to get my nails done, I will not be returning!
I will say the staff was very friendly and the ambiance was relaxing.

Came here for a spa pedicure, and it was wonderful! Foot/​leg massage felt amazing and got a paraffin wax to finish! Great polish selection. Lovely, relaxing ambiance. Pleasantly nice employees.

One Of The Best Places To Get Your Nails Done. A Little Bit Up There On The Price Side. But It’s One Of The Best! «So Priceless» Thanks To MasterCard.

Very nice leisurely pedicure and manicure. Over 1 and a half hours and calming soothing treatment. Well worth going out of your way for this salon.

For such an expensive and nice nail salon, I would have expected much better. Instead, I got a woman definitely gave me the worst (and fastest) manicure in history. I’m fine with fast manicures, but not ok with fast and sloppy manicures. She 1) painted over my skin, 2) cut my nails way too short that it was painful 3) messed up several times painting on my nails and instead of wiping it off and starting over again used her thumb to smear the paint off (w/​o reapplying base coat or acknowledging that she had smeared the nail polish onto my skin) and 4) was not receptive to any of my feedback or comments.
I’m very easy to please. Manicures last max two weeks so I’m fine with non-​perfect manicures. However, this was just way too terrible not to point out and say this place is not worth going to. I talked to the manager woman up front who was rude, disrespectful and nonapologetic. In fact, she was angry that I was trying to give some constructive feedback that would help out their store. I’d probably go to a different place, i.e. Diva Nails that charges $ 10 for a manicure than Think Pink’s $ 20 manicure.

Excellent service and best pedicure I’ve ever had! They offer additional services for extra price such as additional massage on legs and chair massage — both well worth it but bi pressure! I went 2x in my 5 day stay in NYC

I get pedicures every couple of weeks and popped in to this place with my mom who was visiting. The good: it’s clean and the spa pedicure for $ 65 seemed like they spent some time. The bad: we got regular pedicures for $ 40 and they were like and express pedi. Literally done in about 15 minutes. Pretty disappointing. Then add on that the women continually told us our feet were calloused and our legs were dry to upsell us on a $ 25 callous removal. Meanwhile any other place I go that’s an extra $ 10. Just felt like they are way overcharging for what you get.

Very Very expensive! I get my nails done regularly in Los Angeles, and the basic pedicure here is $ 40! It was also very short, with very little massage and not even any top coat. I also brought children, and most salons have children’s prices, due to them being shorter, and with cuticle cutting or anything, and this place charged the full price. Further more, they asked and gave the kids designs without consulting me, and then wanted to charge me for them. What type of business asks the kids without asking the paying adult?! Never again. $ 40 for a pedicure that took only 20 min… no way!

I came here with a friend to get our nails done for a wedding we were attending. The place was clean and the staff was courteous and efficient but not overly friendly. I got a gel manicure and a basic pedicure and this came out to about $ 100 after tips — a bit expensive but the products they use may be of higher quality. My manicure lasted almost 2 weeks — longer than ones I have gotten at cheaper nail salons.

Amazing nail art, but terrible service. Never get your nails done by a woman named Gloria who works here– her attitude is bad and she paints nails terribly. The owner, Jen, is the only one who can really do nails here.

I’m so used to nail salons being a means to an end that it didn’t even occur to me that I’d dropped into an «upscale» salon, that is to say a salon very wedded to the process of nail care and customer service. The salon was beautiful and well-​kept and the esthetician gave me an excellent pedicure, but for me the experience was a bit over the top. For starters, the least expensive pedicure was $ 40, the next cheapest $ 55, and the most expensive $ 100. Secondly, the experience is meant to be blissful and spa-​like, so the pedicure was quite lengthy and involved. Plus, a lot of the clientele are regulars, so you feel almost invisible if you haven’t spent hundreds of dollars there before (regulars get a lot of schmoozy face time with those in charge). All of this was totally bearable and pretty worth it, especially when I noticed that my calluses seemed to have melted away thanks for the paraffin wax treatment, but the visit ended on a sour note when the esthetician demanded that I leave a bigger tip even though the original figure I offered was well within the 15−20% range.
If you’re a no-​frills, get-​down-​to-​business pedicure gal like me, I’d say save your pennies and opt for something a bit more utilitarian. Nonetheless, still a mostly positive experience and great results!

This is my favorite nail place in the city. They are a bit more expensive than those in my UES area, but for me, the after work convenience, and the atmosphere is worth it. The difference in price isn’t much, except for shellac ($ 55 here, $ 30 in my neighborhood), which I rarely get.
The massages here are great, too. Only down side is that I wish there was a private space for massages, instead of the middle of the salon.

My sister and I got our nails done here for the wedding (manicures and pedicures). We also got reflexology, and it was so relaxing here. The ladies were talking about their very famous celebrity clients to my sister and I, and it was really cool to hear about their stories.
I dinged my mani a few hours later, but it still looked OK. The polish lasted way longer after a manicure here than anywhere else I’ve gotten my nails done. I needed to get another manicure almost a week and a half later, woo hoo!
They were a little pricey for that many services, but they were so worth it!

I have always been afraid to come in here. Because of the very close proximity to The Plaza Hotel, I always thought it would be a little chi chi fru fru. I was pleasantly surprised when I decided to drop by today. I was in desperate need of a polish change. I could not go to Connecticut tonight looking like a jacked up chipped manicured mess. The place is really cute and clean. The staff was somewhat friendly. The polish change (not manicure) was a whopping $ 11.00 + $ 1.50 for a quick dry coat! I have to say that it was kind of worth it due to the massage that I was given while I sat underneath the dryer. All in all I was out of there in 20 minutes flat during my lunch hour and my nails were completely dry. I will definitely be back.