The Bag House

Excellent service and a lot of choice. Good product from midd range to high segment bags. Service was very helpful and kind. I found the bag that fits my needs.

I almost didn’t stop in because the average review was so low, but I’m very glad I did. This store has a terrific selection of bags (Manhattan Portage, Timbuktu, Eagle Creek, etc), at excellent prices. I’m very particular about bags and usually walk out of stores without one, and here I found several good ones and had to make a decision.
The people working there were great. They were ready to answer questions, but didn’t hover. They were endlessly patient and friendly in accommodating my rather involved bag selection process, holding my stuff behind the counter while I wandered around looking at every single bag, and then letting me experiment with stuffing my stuff into various bags to my heart’s content.
Highly recommended, especially for people who are very particular but get all anxious and self-​conscious about being high-​maintenance customers. I mean, I would imagine, hypothetically, that somebody like that might have a good experience here.

The bag house was a fun place in 2010, and I am sure it hasn’t changed.
Great stuff, I mean über cheap. Purses are $ 7.99. Tote bags, just for $ 3.99. These make the best gifts always.
This is the place for extra baggage if you need it. I bought a New York City tote bag, Melo bags and more in my price range.
I love all the attractive deals. Almost certainly one of my favorites causes of all the cheap stuff. I was very happy with The bag house, anyway.

I’ve been shopping here since 1994! This is the store that sold me my first Manhattan Portage bag BEFORE it went mainstream and you could find it everywhere.
This is where I bought my Melo bags (company started by NYU student in the 90s). It’s where I got my Kipling luggage before Kipling was easily found in stores.
They’ve always been super helpful for me — I personally, like not being hounded by a salesperson. I like asking for help when I need it. So no salesperson on my back — that’s a selling point for me :)
I stopped by today and picked up a Melo Walkabout Backpack. I believe they are the only store in the country that sells it (at least according to Google). The company is now owned by a Japanese company though it is still made in the U.S.
The salesperson who helped me was a young college student. She was sweet. When I told her about how I bought the same Melo back almost 20 years ago, she was super impressed and asked me more about the original bag. She was sweet and because I knew exactly what I was shopping for, that’s all I needed.

I walked in this afternoon (around 3:30), intending to buy a bag to replace an old one — i.e., a highly motivated buyer. There was a sullen young guy who I assume works there, although he made sure to avoid customers and just sort of glare. He never once offered to help me, even though I was standing near a display that was too high for me to reach.
So, although I live very near and like to support local businesses, this is one that I will forever avoid. You not only lost the $ 100 or so I was going to spend today, but all of my future business.

I really had a great experience here. I had read the review on Unilocal,a lot of it negative, but thought I’d give them a try regardless. Boy! Am I glad I did. I got the perfect backpack, I really love it. it was exactly what I needed.
The service was polite, I did not get that much help in regards to recommendations, they let you look and choose what you like, but the guys there were really nice, and friendly. They let me take my time and answered every question I had, they let me know when you would want a certain type of backpack, their functions and such, but left the choice up to me which i now appreciate.
The price is steep though. I would imagine you could find the same backpack for way cheaper elsewhere, but the range of options you have there plus the convenience of having someone who knows what they were talking about was, for me, almost worth it.

It’s a baggage store. It had what we wanted. Prices are typically list. Service was indifferent.

So this place is my goto place for any thing bag related from luggage to organizational stuff. They have a great selection with prices that are on par with other store. Could you find it cheaper on Canal street… probably but do you want to go to ½ dozen stores and hope you find what you are looking for? Go here for one stop shopping!

Tons of bags but kind of expensive. I’d also expect a bigger range of different backpacks, such as more for hiking or something. But you really can find any type of bag you’re looking for and generally many different types.
Staff were not pushy, which I appreciate.

I go to school and work in the area and rather than order a new bag online (which would have been less hassle, as it turns out) I thought I would support a local, brick and mortar business. HUGE mistake.
I bought a bag there on 9÷20−− brought it home, took off the tags, and spent the next few mornings trying to convince myself to use it. Nothing fit in it properly, but I figured– no big deal… I’ll go back in and exchange it. Life happens– a couple of weeks passed. Today is ¹⁰⁄₁₂. I attempted to return the bag today with receipt in hand. The woman working at the counter could not have been ruder. After informing me that I was 2 weeks passed the insane 1 week exchange policy, I asked if an exception could be made– she snarled and rolled her eyes. I said that it was likely the bag I would choose instead and I would probably wind up spending more money– she again refused. Upon remarking that a policy like this seemed a little crazy to me, she replied «Um– I guess it’s not so crazy if this store has been open for 40 years».
My guess? Not much longer with rude employees like her. I will definitely never shop there again.

If you would like to be treated in a most unprofessional manner, this is your number one stop!
I was on the phone when i entered this overpriced establishment, the owner followed me and interrupted my call and asked me to leave my backpack at the front (i did mention they sell backpacks?!).
I have my laptop and camera in my backpack and Im supposed to trust them!!!
I grew up in nyc, i know better.
Shop online folks, its less annoying and cheaper.
And you, shop owner… are out of your mind to let business slip away in this economy with so many other choices.

It has a lot of bags hanging, standing, dangling in practically every square foot of the store. Yes, there are many totes, carryons, messenger bags and, of course, backpacks. However, and it’s a big however, the variety of brands is a bit limited for my taste (Northface and Jansport mostly. I mean even Patagonia had more backpack variety!) AND the service is non-​existent. I’m one of those shoppers who hates being harassed with «do you need some help?» every 5 mins. Give me room to decide and then watch my body language and if I look confused, perplexed, tilt my head to the side evaluating, then approach me and ask me whether I need your assistance. In this store, no matter how much tilting I did and walked around the store in circles (4 – 5 times to be more specific), no one approached me. I was the only shopper at that point in the store. Yes, I could have asked for help but considering their selection was meh and my own bag was confiscated from the get-​go, I wasn’t in the asking-​for-​help kind of mood. Not my fault, brick-​and-​mortar stores, but you’re pointing in the amazon direction yourselves.

A lot of bags to choose from. The store is a bit too pricey for me, You can find the same bags in the city or for even cheaper online. I went there and I wasn’t even asked if I needed any help. Looks like this will be the last time I will be going in there.

In our country’s history the number 13 is unlucky, evil, demonic, even. Be that as it may…,
I deem that number (13) to be a savior, my savior. In my hectic little life, I find myself in dire need of organization. And, I’ve finally found my angel, a slender messenger tote bag with 13 different compartments for me put all my crap. And, whenever I need to retrieve said crap, I always need it in a hurry. Swiftness is paramount. When I can’t hold back that sneeze from Mt. Saint Nostril, I need a handkerchief asap. I can’t wait to sift through a backpack, or a large messenger bag. Like an organized toolbox, this bag gets the job done!
Subdued brown hue, satin silver metal trimmings, devilishly contrasting red interiors, and adjustable strap so that it becomes bespoke for me!
13, is a pretty badass number if you ask me.
ps: I’m going back to pick one up in olive drab tomorrow.

About 3 weeks ago we walked into this store, and picked a North Face backpack. It looked and felt good, and we bought it. As we walked out of the store we put some of our stuff into the new backpack, and after few blocks it felt that it’s not sitting right on my back. We went back to the store to return the backpack, but were told that it can only be exchanged for another bag or store credit. The backpack was out for only 30 minutes, so I asked for a manager to ask to grant an exception so we could return the backpack. But, it turned out only to worse. The store manager told us that we not only can not return the backpack for a refund, but we can not return it at all! And the reason for that — we used the backpack already by putting some stuff in it! And that, apparently, changed it shape and it doesn’t look new anymore! Can you imagine — you put your stuff in a new backpack and it starts falling apart after few minutes?!
My personal take on this — she saw that we are a visiting and won’t have time to get through to the store’s owner, so she just wanted to make the sale.
I think this kind of stores should be put out of business for the reason that they do not care about customer’s satisfaction, the only thing they care about is to make a sale.

Bag House has an unbeatable selection, but I’ve found their prices a bit on the high side. Also, their bag check policy is ridiculous. They asked me to check my purse, and when I told them it was a purse, they said they still needed to check it and I could take my wallet out. I wasn’t about to carry my wallet, cell phone, and iPod (all things of value to me) around in my hands while I browsed, so I just left. Ridiculous.

The service here was so good I felt kind of guilty leaving without buying something. There should be a tip jar.
There were three members of staff, and all of them were involved in helping me pick out a bag that fit my oddly shaped laptop. I didn’t have to venture too deep into the deceptively cavernous store for my stuff, but it looks like you will be overwhelmed with options for almost any kind of bag your heart desires. I went through timbuk2, north face, and manhattan portage, and I know there were a lot more.
I found two bags that were almost perfect, and checked back online to see if there were other colors available. There aren’t, and now I’ll need to make a second trip for my bag. The prices are only about $ 5-​$ 10 more than website prices and you’ll pay that in shipping anyway.

The Bag House has been around for over thirty years and I’ve been going since the beginning. Whether you are looking for a bag to send the kids off to camp or school or you’re taking a long over due vacation this is the first place to go shopping for just the right bag. If you are at a loss upon entering the store the staff will be very happy to make suggestions and answer any questions about the many styles.