Suzette N Robinson

It is now 2016 and I have found a new doctor. So I call this office to ask them to have my records sent over to my new doctor. The employee that answered the phone said that it will cost $ 0.50 per page, and that she is unable to tell me how many pages (is it a phonebook?!) cause she will need to count.
I asked that the information be faxed over, and again, she said it will cost $ 0.50/page.
This is honestly extortion.
STAY FAR AWAY FROM THIS PLACE!!!

I have never wrote an opinion regarding medical services, but this time I just have to. The doctor and the office are acting so unprofessionally that I want to warn current/​new patients.
Doctor Robinson delivered my baby and I was happy to have her as my doctor till the moment I’ve started receiving bills. Doctor Robinson requested a lot of medical tests, with a few for very significant amount that surprisingly were treated as «experimental» and not standard by my insurance company. I am 100% healthy, my pregnancy was going without any issue, no history of diseases in family etc, so there was no reason for conducting those exams. In fact without any explanation or warning that the procedure may go beyond the standard. What’s even more ridiculous were the costs for those tests which exceeded my delivery fees. Some blood tests for almost $ 2K were requested two days before my due date. The assistant was laughing that for sure they won’t receive the results on time. It was a very expensive joke that we still cope with…
Currently I am trying to prepare an appeal, but without any help/​supporting letter from Doctor Robinson stating the reasons of the requested tests. Hence it is almost impossible to reject these bills. I sent my first letter to the Doctors Office in November and till now, after multiple follow-​ups, I didn’t receive any response. Lack of cooperation from the Doctor is suspicious and proofs no explanation for these procedures. I am wondering how many patients have to participate in this kind of game between doctors, labs and insurance companies. How can we know what is necessary without having medical degree and whether our trust is abused.
This is unacceptable!!!

I’ve been Dr. Robinson’s patient for over 10 years. She is so sweet, always makes me feel comfortable– great bed side manner. The office is always very clean and sanitary. The staff is always friendly. Thanks Dr. Robinson!

I was a would be first time patient. I called the doctor about two and a half weeks prior to today and was booked for an appointment. I walked in and was told that the doctor was not accepting patients today and that they had rescheduled all patients. The only problem IS that they never called me! I went to my appointment for no reason. Very upsetting. Will be going elsewhere.

I went to Dr. Robinson’s office in October of 2013. The wait time was about 30 minutes. I spent all of 15 minutes with her. She seemed to have at least a good grasp on my basic and uncomplicated medical history, However, the reason that my rating is this low is because of the office staff. While at the doctors office for my regular check up i asked to have lab work drawn, which was drawn and sent in the incorrect tubes to labcorp, which couldn’t process these test. A month goes by no one from the office called me to let me know that my lab work wouldn’t be done. So I finally call them ti find out the status and was told to come back in because they made an error and that I wouldn’t be billed for the test. Here we are now in almost September of 2014 and the bill has not been corrected, and I have made multiple attempts to rectify this issue with the office staff. If I knew this before I wouldn’t have gone to the office.

I honestly don’t understand the reason behind these reviews. I have been coming to Dr. Robinson since undergrad back in 2007. Dr. Robinson, as well as, her staff are all professional and welcoming. The offices are always clean.
She handles each patient with care. She doesn’t write manual prescriptions, instead she sends it directly to your pharmacy electronically. The only downside is only accepts cash or money orders. To many cancelled checks I guess. I wish they accepted credit/​debit. I personally hate carrying cash.
I have never had to wait long when I’m in the office. Except for the two times when she got called out to deliver a baby or the time she was stuck at the hospital delivering a baby. But hey I can’t get mad over that. That’s the business she is in.
Whenever I visit her office I can look around the room and see women of different nationalities, professions, cultures and ages coming for her services. Which speaks highly of her through the diversity of her clients.

I agree with everyone else posting bad reviews. Find another doctor!