Strokos Deli & Catering

This was perhaps the worst online ordering experience I have ever had with a restaurant. My girlfriend and I ordered a chicken kebob platter with rice and a salad. When it came, the chicken kebob had fries and not rice, which in the grand scheme of things is not such a huge deal. The salad, however, had so much dressing it looked like mush and was inedible. I called up the restaurant and asked for a refund on the salad. They refused a refund and after placing me on hold 4 times claimed that the salad had the right amount of dressing and that they made thousands of salads. They said that I would have to call seamless in order to lodge my complaint. I called seamless, who called the restaurant, and the restaurant still refused to issue a refund. They also claimed that they were positive they sent out rice with my chicken kebob (which is a huge lie) and were generally disrespectful to both me and the seamless representative on the phone. Instead, seamless offered me a discount code off my next order, because of the awful customer service (and food) made by this establishment. I am not sure how they are still in business. Awful food and awful customer service makes this a place I would never recommend.

OH MY GOD!!!
Why did I wait almost an hour for breakfast???
The incompetence of the person who has to take the orders downstairs… I’ve dealt with her for months… EVERYTIME I ORDER… I work upstairs… Their is no logic as to why I am waiting sooooo long for food… I don’t order during rush time ever because I know the restaurant gets busy… I’m just tired by now… I know I’m not the only one who feels this way… She’s just about gotten the last bit of sanity out of me when I have to order– just hearing her annoys me… I don’t know what the situation is. All I can say is that when others take my order for delivery MY order comes up on time. So I cannot order anymore. It’s a shame because I have been ordering for 8 years…

When I come here I only get one thing. The burrito. The other selections don’t look appetizing to me and I didn’t have a good experience with the pizza. The burrito is by far better than what I’ve had from chipotle or burrito box. I get mines in a spinach wrap with everything in it which includes (chicken, shredded mexican blend cheese, rice + beans, jalapeño, sour cream, pico de gallo, guacamole and more cheese: p) all of this comes out to $ 8 and change because of my student card. May I say, this leaves me stuffed all the time and it’s great in quality and quantity. So I’d recommend the burrito or burger at this place.

They had a ton of food choices here. Hot food, sandwiches, burgers, pizza. Seemed clean so we ate here. I’m an Italian who made the mistake of getting the eggplant parm from a non-​italian place. Don’t do it. While it was good, it was really salty. I’m a salt person but it was just a little to much. Came with a choice of side Greek salad, rice, pasta, etc. I got the Salad and it came with a stuffed grape leaf. I didn’t like it at all and I usually like them.
My mom got a piece of roasted chicken with steamed vegetables. She didn’t complain.
Fast but homemade food. Great amount of seating. Lots of drink choice. Employees were okay.
$ 23 for 2 drinks and 2 entrees.

Poor service. Staff has forgotten about my order on more than one occassion. Food and baked goods are not fresh. Won’t be visiting again.

What’s to say? A decent deli, that’s fast and has pretty much anything you’re craving. It’s a little overwhelming and disorganized. But, it does the job you’re expecting it to: provide you with food at a reasonable price. I’d go back again!

I love the food at this place. I just get frustrated with the different prices they charge me everyday. I get the same salad with the same toppings everyday. However is always a different price. I do not mind paying, however to pay more and more everyday for something I always get is not fair.

This place is very close to where I work so coworkers and I have ordered from there. It is very over priced. We have had spoiled cottage cheese more than once. They do not have any dairy free milk/​creamer for coffee (no soy, almond, lactaid, etc.). It is convenient & they have a lot of options but I’ve given them a lot of second chances. There are many other delis around I prefer.

I’ve been here many times for lunch. I always order a grilled chicken hero and I never have any complaints. It comes out to around $ 9 which is the usual price for a deli hero. There are cheaper sandwiches around $ 7 and burgers around $ 5. They have plenty of desserts and bakery items including cheesecake, flan, and cupcakes. They do not seem to be store made though. I don’t know what the other reviewers expect when it comes to their pizza, since it is pizza from a deli. Shouldn’t have high expectations. They have hot food that is priced by the pound and a fresh salad bar that is a little pricey. All in all it’s a decent deli with fresh ingredients

Had two slices of cheese pizza today and had indigestion for the rest of the day. Very busy and seemed disorganized. Pricey. Most likely will not return. Rated: 5 farts.

Ask for a discount if you work or go to school in the area

The food here for a hungry college student is edible. I like how the café has different sections setup so its organized. Theres a small pizza section with huuuge slices, large chicken peperroni and veggie rolls, beef patties, garlic sticks/​knots. The workers there are quick and friendly and always smile they put it in the oven asap. Then theres a hot food section to the right with pastas chicken rice and beans along with a salad bar to create your own or you can create your own roll, hero or panini sandwhich. I was a fan of the pizza and garlic sticks yes its expensive but portions are huge. I really recommend the fat sicilian slices. I did try their rice and beans too and i wasnt too much of a fan i felt it was quite bland and needed salt. However if your on the run they have huge yummy cookies like black and white to rainbow and chocolate chip and creamy cupcakes like red velvet. Also they do have breakfast teas and average lattes, you can make your own breakfast sandwhich but in the morning its packed. If you choose to stay they have tons of tables in the back which are kept someone clean depending on the time of the day. Despite the john jay discount i still end up spending at least 10 – 12 on my food which isnt worth the quality since some items are just average or not seasoned enough. I probably would come back here just to grab and go but i wouldnt be there frequently when they got tons of better options near by like boston market and chipotle too.

Strokos is your typical NYC deli. Lots of options, fast cooks and prompt delivery. This particular location has seating for any lunch goers with 9 – 5’s looking for a break from work also.
They have a great fresh salad bar where you can customize your own fresh greens. Theres also a sandwich, pizza and cooked food options if your into that also. Strokos doesnt have a buffet so everything is made to order.
All in all good fresh food, not a lot of waits ir long lines and they are consistent. Cant ask for to much more!

Stopped in before class on a early thursday evening. 10% discount for jjay students on hot entrees. I got a large plate which consisted of 1 meat and 2 sides. I had the bbq brisket which wasn’t bad. The sides however were disappointing. Mac and cheese could have been fresher and the baked potato with cheese tasted ancient. The best part was when the server asked me if i wanted my plate microwaved «to make the food hotter». I said sure and paid the sarcastic clerk woman. Probably wouldn’t go back here unless i was starving and pressed for time.

third time is most certainly NOT a charm!, I attend the college across the street and figured this place would be a quick pick me up for lunch or breakfast, so far I have been disappointed. I ordered a honey turkey sandwich thin sliced meat tomatoes light mayo, lettuce, spinach, salt and pepper on a lightly toasted roll
Problems.
1. meat was so hot and thick and slabbed on the break I could not bite into the sandwich.
2. bread was soggy from all the extra mayo
3. thick tomato slices were too hard.
I wasted my money ! I am normally not a complainer but this is ridiculous. nice staff and all but I hope they get it together !

I was coming out of the hospital and I was so hungry because I couldn’t eat so I came to the nearest place. Terrible service. They messed up my order! I didn’t even want to eat it! After spending 20 dollars on a meal! It wasn’t even worth it! Never again! They totally messed up my order. I was so disappointed. Not even was my order messed up but when I had a few bites everything was so bland. Not even if I put ketchup or maple syrup on it would it have flavor!!!

The woman at the register will rob you blind and unless you have time, like every new yorker does (not) to sit with the manager and look through the camera footage to get it back.
I know for sure that I went to an ATM before going to Strokos, I had the ONLY $ 20 bill left to my name, got a breakfast burrito b/​c I knew it would be long lasting energy to get through the work day… the thief at the register said I only gave her a $ 10 bill, there was no arguing with her, and it was super embarrassing. I called to complain and they said I would have to come in and go through the camera footage with them. I am not going into some creepy office to sit with some dude only to have them say, «yes we see you gave her a 20 but we can’t really see how much change she gave you back sorry…» SO ANGRY! I know my pride is preventing me from going in to look at the footage so I am just going to ban this shady not so great anyway deli.

Strokos is a good local deli shop that lets you grab lunch when you’re in a hurry. Amsterdam Avenue near 58^th street lacks food options of any kind and you usually have to walk down 5 blocks to find the next nearest deli. Strokos is a good place to grab sandwiches and salads. I’m a fan of the salads myself, the greens and ingredients are always fresh, there’s a lot of options (I like adding artichoke and strawberries to my salads), and the price is reasonable.

Strokos, what to say about this place?
Honestly the only thing good about this place is the food. I haven’t had everything on the menu but it gets pretty busy so I assume people come back because they were satisfied with their food.
Any other good qualities? No way! The customer service here sucks! By far the worst! Okay maybe not the worst but it sucks nonetheless. The women (yes it’s more than one) have awful attitudes and faces to match! They are not approachable and if you asked a question, be sure to get glared at before you receive an answer!
I say nothing to them if I don’t have to. My school is just across the street and it’s convenient, had that not been the case I would never go there, EVER!
But on the bright side the pizza is good! Well the cheese pizza I’ve never had any of the others.
Going back? Well do I really have a choice?

Strokos succeeds because it’s one of the few places in the area that has a wide variety of food for the midday lunch-​eaters working in the area.
They have a salad bar, a pizzeria portion, a bakery portion, sandwich/​panini area, and a hot food option. With such a wide variety of food, flavor and quality is sacrificed. There are a few good items, but overall this place is nothing special and the Manhattan prices definitely aren’t worth it.
The employees are generally nice enough, though. When I’ve ordered a salad here it was generally substantial enough to be a filling meal. The pizza slices meet expectations but are overpriced. I can say the buffalo chicken slice is definitely hot.
One of my favorites is the sandwich with turkey, avocado, and bleu cheese on the multigrain bread. It’s definitely packed with flavor, and the ½ size is filling enough for me, though still nearly $ 7.
Overall, this is a go to place if you just need to fill your stomach with little care for the palette. And wallet.
PS. Credit card minimum is $ 10.