Starbucks

Friendly, hard working staff tries their best to please! Can get pretty busy here. Upstairs at Trump Tower.

Best Starbucks I feel in NYC. Service is usually fast and eating area is relatively clean. Whenever I order anything whether it be on the menu or custom they have the ingredients. The employees are pleasant and have great attitudes too.

They have 6 ppl working in such a small space and still the service is not as quick as you would expect, but I don’t blame them, lots of tourists and ppl from the offices around. I give them an A for effort and an A for keeping their cool while pretentious customers give them a hard time.
They definitely need more tables.

Messy, disorganized, trash everywhere! Overflowing trash cans and napkins on the floor. Service was okay, a bit unfriendly.

The WORST customer service. Attitude, attitude, attitude. Let’s scowl at the customers and be dismissive of requests, because that’s the Trump customer experience model.

Great location, but very long lines and inadequate seating area. They should get more barista-meister’s to speed up brewing & getting customers rolling, and more seating.

Hmmm, all of the reviews that are bad are based during visits to the day time when tourists are looking for a place to sit and relax.
My review is based on a Saturday evening around 8pm when all of the stores are closed and the only thing left open is Starbucks for you to kill time in while you wait for your bus.
Anyway, I came here around 8pm and yes, most of the seats were taken, but there were plenty of seats in the lower level. There were two people working and they made my drink fairly quickly. I had a good experience and I’d return. They have a huge bathroom that is public and that is a positive. If you are a tourist and looking to freshen up, the bathroom here and the Starbucks and the seats in the lower level are great.

This Starbucks is on the second floor (mezzanine) of the Trump Tower so it takes a little longer to get to it than the normal Starbucks. It is a rather limited setup which does not have the breakfast sandwiches and a very small variety of muffins and pastries. Be warned!
Other than that, the coffee itself is the usual decent Starbucks quality.

The location is beautiful… the quality of the service is definitely not. The lines were long, the wait was long, even the quality of the food was mediocre. I wanted to get one of those pre-​packaged biscotti to go with my drink, and they were all broken inside their packaging. It’s also very hard to find a seat, though I did manage to snag one across from the waterfall fountain. I came here once just to see what it was like and I now have no reason to return.

It’s a slow line, there’s minimal seating, and you’re punched in the face my Trump’s tacky interior decorating skills the whole time you’re there. Go here if you’re a tourist. Go to 58^th & Madison if you’re just looking for a regular Starbucks.

I have to admit I only went to this Starbucks because of it’s location inside the Trump Tower. It’s really only a kiosk and I usually rather go into a full service store for my S-​bucks. Because it is a tourist attraction, it is a busy place and you will have to wait a little longer.

Feels like it’s understaffed plus theres A LOT of tourists that don’t know what they want so get ready to wait 10 minutes to get a cup of coffee.
On the plus side there is a seating area where you can immerse yourself in the über-​cheese «gold Motif» of the Donald’s tower.
Nice water fountain though.

Don’t waste your time, unless you feel that just being in the Starbucks Trump Tower is worth it. Service here is just short of abominable. Read the other reviews. I’m used to Starbucks being a well oiled machine with trained staff who move things along. The girls here are slow and have a bad attitude to to boot.
I waited in a line of six people *at least* five minutes just to order an iced tea. I should have seen the lack of organization, cut my losses and left right away as one woman did. Then I waited at least – seriously– another 10 minutes while one employee (out of four) made a bunch of blender drinks! In the meantime the line to order cleared out so the two employees who took orders (I guess) hung out behind the counter laughing and chatting away. Seriously. Chatting. While people are waiting. After waiting and waiting I finally asked one of the women if I’d ever get my tea. She looked sheepish. I would have too if I was her.
If I owned this Starbucks or was a district manager I’d sneak in under the guise of being a customer to experience the suckitude of service. Then I’d start firing people.
Or maybe if you’re Starbucks in Trump Tower you don’t have to care.

Slowest service ever. This place does not portray the vibe Starbucks is looking for. I work in the building and there are many times I have to go to the Sony Starbucks across the street. It can take over 25 min to get a cup of coffee. They need a drip coffee only line to speed up the process. It normally the European tourist that slows this place down but it’s not helped by the insanely slow staff. They need to stock the milk bar more frequently as they are often out of milks. The only time to get served properly is at 8am when it opens if they are ready. The only reason it gets a star is because it has a good product.

This place has such slow service. Nothing like the other Starbucks.

This Starbucks on my last visit wasn’t remotely as good as your average NYC Starbucks.
The line is ridiculous at times, and they don’t have enough help, nor are they interested in actually trying to efficiently process the line.
I ordered something «difficult», I guess, because 6 drinks (trust me, I counted) were made for people BEHIND me in line before mine came out. I don’t have 20 minutes for a smoothie on a break at work.

Dear Mr. Trump,
If you’re going to have a business within your business, please have it represent your standards as well. We went in, 3 mildly simple orders. And I kid you not, after about half an hour waiting (well, what would you expect with 3 servers and throngs of tourists. Only 3 servers??), they managed to get every order wildly wrong.
I sincerely hope you don’t conduct real estate in a similar manner. Imagine paying for a 10 bedroom apartment in Manhattan, and getting 2 bedrooms in Wyoming. You’ve got a lot of things to learn, Mr. Trump, but I see potential.
Sincerely,
tritri

Trumpbucks. It’s a a standard Starbucks, but it’s located inside the Trump Tower. Thus giving tourists something to brag about, such as, «I had coffee with The Donald.» Hey, ladies can dream, right?
My friends and I came here three times during our stay in New York: once during our initial visit to Trump Tower, the other times while we were out exploring the nearby area. Why get drinks at any of the other hundreds of Starbucks when you can sip them in the lounge of a building encased in gold.

Having a balance of $ 1.79 on my Starbucks gift card from winning a weekly workplace contest I finished the balance with another tall cup of hot chocolate only at a different location to gain Unilocal review rights. Yep, I’m a Unilocalolic!
This Starbucks resides inside the big Donald’s baby at Midtown’s Trump Tower on the second floor open atrium. Service is medicore yet courteous but not efficient to expedite the long haul bread line. Patrons beware the atrium is on the second level open where if one have a fear of heights it is enclosed by glass partitions overlooking the lobby level below.

This Starbucks is in the shiny Trump Tower. There’s lots of seating but only a small counter, which, at 4pm, had a long line. However, the area is kept clean.