Starbucks

The worst Starbucks experience ever. They had no brown sugar. They had no napkins. GARBAGE EVERYWHERE. Does anyone work here or nah? This is why I stick to independent coffee roasters.

I know, I know. It’s a chain, why have such high hopes? Well, I’ve been working across the street for about 6 months, and we often have out of town clients who will ask for Starbucks because why wouldn’t they? And, with each coffee trek I make for them, I think, «Why can’t they be adventurous & try Ground Central?»
I’m saving this place from the dreaded 1-​star rating because the baristas are friendly. And, for my birthday reward, I ordered a grande & the cashier said, «Wait… you don’t want a trenta?» That was a well done on her part, but sadly my 75 other visits trump this happy memory.
Sometimes, the line will wrap around the entire restaurant, and the 2 employees on duty will continue forth with no sense of urgency. Sometimes, I will be the only person in line, and I will longingly linger for 3 minutes before someone acknowledges my presence.
Specialty, limited time drinks may be offered nationwide… but that doesn’t necessarily mean THIS Starbucks. They claimed they didn’t have the molten lava latte even though it was displayed on their biggest chalkboard.
And, finally, their doors resemble the shed doors in my parents’ Pennsylvania backyard. I’m serious.
I’ll save my bucks.

Hay it’s a Starbucks what do you expect? Well with that being said, I have three Starbucks need the job and this one is less than a block where the other are both 2 blocks away. I can’t remember if the staff ever messing up or missing my order.
The cashiers know me by name and somethings can tell what type of coffee I want just by looking at me. The place does have ample seating if that is what you are looking for.
The only thing negative is this place is small and five or more people can block the entrance. And also the hard to open spring doors that will slap you in the back and non-​functioning air conditioning in the summer.

Him: do you spell it with a «y» or an «i-​e»?
Me: it’s a latte, not a birth certificate, just make my damn drink!!!
Ugh… U would think since this Starbucks is located in Lexington area. the service and the inside would be nice… nope.
Out of all the Starbucks in Lexington this is not a favorite… The frap is over iced… they don’t have the shakers with vanilla… chocolate…cinnamon etc. there was only two outlets inside this Starbucks… meh. iv experienced better…

Can get very packed, so expect a long line at times. This location is just OK, nothing special about it.
Tip to management please speed up the time I have to wait for a drink. During off times, the servers sometimes take their sweet time to make patrons’ beverages.

What can you really ask from a Starbucks?
Im a fellow Starbucks Partner, But I feel like this location lacks a lot of things. For one, a friendly smile.
The drinks here are very inconsistent, I usually order the same thing but It tastes different when I order here

I go for my guilty pleasure caramel macchiato fix. What I get in addition is a genuine, fun, and fast customer service experience from the crew. Those morning lines are long but they make short work of them, fast. They know my name, and my order, and they keep the energy light and fun. Shameka, Rashad, Taryn, Jasmine, Tiffany, Nikole, and Chrsitine –Thank you!

It’s a Starbucks. It does what it says it will.
What I will say is that it is a very small space for a busy intersection. Given the number of people, I was pleasantly surprised by how quickly the line moved.

Very popular and busy store due to its location — super busy in the morning and late afternoon

The food and drink quality is the same as most other Starbucks locations.
The staff is friendly, but the service tends to seem slow-​could be because 1 person may order drinks for a few people.
It’s normally crowded in the front where the line wraps around.
Be careful when opening the front door during the winter months-​the door will slam behind you and is often difficult to pry/​push open.

Service is mediocre. In the Barista was very rude to customers. I’ve been to many Starbucks and have not had experienced anything like this.

I don’t know what it is about the staff here. Maybe I go too early in the morning and they still need to wake up. In the past year, they have either forgotten my food order, gave me the wrong size drink, or wrong drink entirely at least 10 times! How can you make that many mistakes in a year?!
I’m usually there around 6:30 or 7am, so the staff is usually the same. Each employee there has probably screwed up my order several times each. And those orange tickets, I’ve only received one out of all the times I’ve visited.
I would give them 0 stars if I could. I don’t think I’m the only one since I’ve actually witnessed another customer yelling at the staff there once. At least I’ve always tried to keep my cool, but this many mistakes is ridiculous! Please fire the current early morning staff and hire new ones for the sake of customers.
Unfortunately, I since it was the best coffee on the way to work, I still returned. But, I’ve moved so no more crappy baristas for me!

There are three Starbucks near my new office, and this is the only one that is even worth visiting. Great staff, a bit of a clusterf**k layout (but that’s not their fault), and they’re open on weekends. Love squared.

Friendly staff and large enough but this place is effin cold. I came in here at 6.30 in the morning to get warm, not to shiver. Two doors on opposite walls create a cross draft that is miserable as it’s a busy place.

PROS: They serve coffee. Check. They offer the food selections — bistro boxes, baked goods, yogurts, drinks.
CONS: They have a limited selection of teas and chais to buy for your house/​work to make on your own. The line can be ridiculous and they haven’t yet figured out logistics.
Mixed — Yeah if I pay over $ 4 for coffee, I like that one free music download a week. Call me cheap. Or call me someone who likes indie bands and thinks it’s fun to have a free sample of music that I might listen to for the rest of my life. Point is — they don’t always have the cards there and aren’t super friendly when you ask for it.
They don’t know my name like other locations. And they don’t really form a rapport with customers (though they rag on each other all day).
But they serve coffee. And really, what else were you going for?