Starbucks needs to come in and re-train. They’re seven employees and they still can’t move the line along. I’ve waited five minutes for a regular coffee. All you have to do is push the button and hand me the cup. How long could it possibly take?
J K.
Classificação do local: 2 New York, NY
Something has changed in the past month or two and now just getting a drip coffee is slow as molasses. It’s only 7:25& there’s a line of 12 people who haven’t moved an inch. Guy in front of me for over 10 mins and two away from the front from ordering just got so pissed he walked out. Def time to find another hang.
Yezid A.
Classificação do local: 2 Manhattan, NY
I recently stopped in to get some coffee and meetup with a usiness associate and I was suprize
Jen S.
Classificação do local: 4 Bayside, NY
Sometimes packed with people like other starbucks as usual. I once tried Caramel Macchiato and it wasn’t sweet at all! Got up to my office and figured this out, went down again to ask new beverage. The guy didn’t seemed quite plesant but the new drink was fairly good. Beside this one experience, this location has served me well and I like the atmosphere.
DanyBar C.
Classificação do local: 1 Miami, FL
This is the absolute WORST Starbucks I have ever been to! I spend my time traveling whether inside the US or out, and the one thing I have always loved about Starbucks is their astounding customer service! This location definitely ruins the good name of the brand! While I was placing my order for breakfast for three, the girl taking the order did not bother to even look at me while arguing with another employee about the holidays Starbucks honors(or something of that sort but they mentioned 7 holidays) because of the lack of attention to me, she got two of my items wrong! I ordered 3 coffees, she charged me for two, one of them was supposed to be skinny(I hate when my latte is sweet) and it wasn’t! I also ordered a grilled cheese sandwich and was shocked when I got home, almost no cheese and made with white bread? Might as well have made it at home!!! Anyhow, when I decided to ask for my third coffee, the barista was incredibly rude and said ‘you were only charged for two, so you need to order it again’ WOW! By far I don’t mind paying the ridiculous $ 6 that a coffee is in here, but at any other Starbucks they would’ve said ‘oh my bad so sorry here’s your coffee on the house’ If I could give 0 stars I definitely would!!!
Sean E.
Classificação do local: 5 Centerport, NY
This might be my favorite Starbucks in Midtown. I mean on one hand, one is as good as another. On the other, these guys are fast, they’ve always got room(at least at the window) and they’ve been on point with all of my orders thus far. Plus, everyone here is so nice! Honestly that bit blows my mind the most. Further upsides include a great layout, good hygiene, and just a generally chill vibe to the whole place; something many Starbucks have kind of lost. Special nod to the employee in the sparkly scarf — she’s the first to get my name right.
Maohua Q.
Classificação do local: 4 Manhattan, NY
Clean and cozy Starbucks, can be crowded during the afternoon time. This is probably the best Starbucks I have been to. Great service, but the bathroom may need some cleaning…
Wafa I.
Classificação do local: 5 Grand Island, NY
Quick and efficient, friendly employees. Convenient location. Clean as well, good seating area.
Cheuk Yin H.
Classificação do local: 3 Fresh Meadows, NY
One of the largest starbucks I’ve visited. Sitting area has a long community table that can fit at least 20 people as well as 10 other round tables. There are also standing room benches along the windows. Convenient location, Chase and BOA are across the street. Staff bangs out the orders pretty quick even though there is a constant line.
Wen Y.
Classificação do local: 1 Manhattan, NY
If I could give 0 star I would. Worst Starbucks ever. With 8 people working there’s a line for 3 customers. They’re too busy sweeping the floor, cleaning the counter, making their very own iced tea, and chit chatting. Starbucks is going downhill because they no longer know how to hire.
Kyle C.
Classificação do local: 4 Scarsdale, NY
Really have to give the baristas here credit. I stop here every morning on my way to my internship, and it is always packed and busy. These guys do a really great job working the line and pushing out drinks efficiently with minimal delays and mess-ups. They are also very friendly. The people at the cashiers greet me by name now, which always brightens my day(goes to show how often I go there, probably a little too much). They work really hard and definitely deserve credit for their handling of the morning rush. Especially the guy at the iced coffee station churning out cups for all us thirsty, cranky, and sweaty New Yorkers. You rock, iced coffee guy. *fistbump*
Wayne X.
Classificação do local: 2 Murray Hill, Manhattan, NY
The Manager at this Starbucks gave me a hard time with a regular coffee refill after I had paid for the refill and was handed the coffee. She was scolding the barista right in front of me, stating that I had stepped out(for not even a minute) and therefore I was not«eligible» I never had this problem for a simple refill at any other location.
Tsering W.
Classificação do local: 1 Woodside, NY
I wish I could give 0 stars. Customer Service is not at all professional. Very rude and unprofessional. No sense of decency.
Tyler R.
Classificação do local: 3 Weehawken, NJ
I stop here just about every weekday on my way into the office. Every day, the past month or so — hot coffee. Every day, same question posed to me — do you want to try that on the Clover? Every day, same answer — no thanks, not today. Don’t get me wrong, I love the clover. But one of the perks about getting hot coffee is that I can be in and out without waiting for the latte crowd, and given I am perpetually running late at this point in the morning… I just don’t have the time. Today was different. Today I thought about it, and when I ordered that venti pike… I said yes to the clover. The guy… didn’t know what to do. What? Yes? No? Hey? Did I win? Did you say? Seriously? However when the price went from $ 2.60 something to $ 4.50 something I laughed and said quickly said ohhh just the regular pike, kind sir. What? Wait? Didn’t you? But? If i’m going to spend that much on hot coffee it’s going to be Hawaiian or Ethiopian fancy beans, or at the very least, Sumatra. Plus, this amusing exchange took up all my free time, and I was now running just as late as usual. So…maybe next time? [The usual stuff — Convenient location, lots of baristas, plenty of seats, easy in/out for the AM crowd, generally never out of milk at the counter. Everyone is super nice and they DO have clover, and when you have the time, it is delicious.]
Salina S.
Classificação do local: 1 Pico Rivera, CA
Made the mistake of coming to this location. Walked in to a line of 3 people, ordered, stood standing for 5 min. wondered why I still haven’t received my bagel and coffee. Did Starbucks employees job(named: Omari) and went to ask for my bagel then asked the barista to make my coffee. This place does not embody the core concept of Starbucks brand. Personally, I usually don’t complain but this place really needs to retrain their staff.
Nathaniel Q.
Classificação do local: 1 Bronx, NY
So finally I have found the one that is not like the others. Starbucks may not have the best coffee, but it was decent coffee and it didnt matter which starbucks I went to I could count on what I’m used to at Starbucks. Not in this one. Twice! First Café Latte was brown water, second was foamy brown water and I did something I have only done at Dunkin… I threw my coffee away. One star.
George M.
Classificação do local: 3 Manhattan, NY
It s a Starbucks. Enough said
Melanie W.
Classificação do local: 3 Raleigh, NC
Another day, another Starbucks review. This is just your standard Starbucks in Midtown, but with a lot more seating. I can’t speak for the outlet situation because, for once in my life, nothing(iPod, phone, etc.) was dying, so I wasn’t even looking.
Spencer L.
Classificação do local: 1 Brooklyn, NY
I found a rude tall African american woman in this shop to rush someone to get out of the restroom. I didn’t feel comfortable. I will try prey-a-manger organic coffee next time. The place was good.
Emma P.
Classificação do local: 2 Bronx, NY
This place is really not my cup of tea. The baristas always look miserable and unfriendly, way to early be this rude when you work in coffee heaven if you asked me. The line is always long, but there’s plenty of ppl behind the counter. Go figure! Any way, the place is well kept, free Wifi and plenty of place to seat and enjoy your drink, but I would rethink that if I were you.