Staples

This staples is awful, I send a project out to be done and ready for pick up in two days (giving ample time) on arrival the project had yet to be started. «due to an issue with the details.» I received no phone call or email stating that there was a problem. Leaving me to walk out with an unfinished project on the wrong paper. That is not how you do business. I will not be coming back here.

I had no problems here. I ordered my emergency business cards the night before online, and came to pick it up the next day (they can do 4 hour prints), and it was a no-​hassle experience. They took my name, came out with the cards 2 minutes later, and I paid and left. Polite service. The cards came out very nicely. The had a box that propped up the cards, and had a card on the outside too so you can see the card without having to open the box. For the price, it’s faster and likely cheaper than many of the online options. I will be using them to make my future business cards.

I wanted to like this place. Where to begin. the number of orders their print department has messed up or failed to deliver on time, the nasty attitude of the staff, the store looking dirty and unclean, and the list could go on…

Posted hours M-​F are 7a-​9p. I showed up at 8am on a Monday, a full hour after the posted opening time, and it was locked and closed. So I guess their real hours are from whenever their employees feel like showing up until whenever they feel like going home.

Really, really bad service. Always have to wait. Convenient location but try to avoid going to this specific location if I can help it.

Pros: Close to home, and open until 9p for UPS drop-​offs and your evening need for stationery. Parking on the street in front after 7p is available.
Cons: The New York attitude of the staff — brusque and concise, but not really leaving me feeling like I was welcome.

The use of mail-​in rebates and advertised prices reflecting them for purchases as small as printer paper suggests price discrimination. See the photo.

I had such a good experience here I had to leave a review. I needed business cards FAST, and it’s amazing how many print shops in NYC are not open on weekends. I needed 6 sets of 100 double sided b/​w cards ASAP for a conference next week.
I called the Union Sq location last night because they were open late. I learned that the store was closing yesterday, but the sales person was still super helpful. The website says that Instant Printing is only for single sided cards, but he told me that you could ask store-​by-​store to see if they’ll do double sided for you.
I called this location this afternoon and they told me they could complete my request for me. I submitted the different prints online as individual jobs, and gave them instructions over the phone on what backs to match to what fronts. My cards were ready in two hours!
Very helpful, accommodating staff and very impressive turnaround. Least expensive same-​day turnaround among dozens of places I found both locally and online. The cards are not 5-​star quality but are of decent card stock and print quality. I will need higher quality cards in the future, but this place could not be beat for availability, speed, and value.

Very small Staples, so I’m sure they could get overwhelmed easily. When I went though, it was very simple to plug in my flash drive directly to the copy machine and print what I needed. There’s also an option to access email right from the machine as well! I didn’t need it for much, but they delivered.

I came for copying services and my project was challenging as I provided unusual paper. Perry is the best. He is the only one I would allow to handle my project.

This is a much smaller Staples than you may be used to seeing. Still it seems to have quite a selection for its size. While it does sport a copy/​print shop, it also has standard office supplies and cleaning supplies. There also appears to be a rather robust selection of print cartridges.
Service was good and I have to give the cashier who rang me up kudos for patience. The woman who was in front of me literally tried to check out but then went to get something else three times (and almost whacked me with her purse each time she turned around dramatically to go find yet *another* thing she forgot). All through this the cashier kept her cool and provided service with a smile.
I’ll also agree with others who have said the place is clean and organized. I’d definitely come back here if I’m in the area and needed supplies.

Why can’t all staples be like this? Clean, modern feeling and staff that try and think of solutions.
Needed an oversize print out for the next day, done without a problem, Couldn’t get the lamination for the next day, but offered to send out to the warehouse, get done mid week, or come in at a later date to add lamination (which I choose).
This is compared to my experience of placing order in another store and it not being done, not having ink for oversize printer and having no date on when they will our simply saying they can’t do it for then.

I wanted to print 30 standard color copies at this place. I was directed immediately by the girl at the front to go to the computer section and follow instructions there. I asked her twice how much it costs, she didn’t know, and said it will show once I sign onto the computer. I was also not given any other options.
It was not long before I realized that I was directed to the computer rental section, where I have to pay to rent the computer time, and then print. Seemed ridiculous, so I asked what are my other options, she said it is possible to print at the back but it depends on how many pages I am printing. Seemed like she didn’t want me to go that route… Not sure why… Would i create work for them in the back?
She didn’t tell me this but i also saw that the color copier was out of order.
I was short on time and did not want to make a fuss so I tried printing from the computer, the price was 40 cents more per page for color print.
That was the last draw. Needless to say I immediately left after paying for my wasted time on the computer rental. This was to cut my losses and get out of there.
Definitely won’t be printing anything here. Ever.

I am working on an illustrated project and have been back to this particular Staples again and again for test prints. The men and women that work in this store are extremely helpful and efficient. I’ve only done a few pages at a time and was always in and out with exactly what I wanted. I can’t speak to their larger jobs but when it comes to friendly and fast service this place can’t be beat. I have to go back again today and I am NOT dreading it. That says a lot.

This smaller Staples helped me out of a quick jam recently when I needed some business cards printed for an event I was headed to that evening. The disaster of a location up on 86^th street didn’t bother to send me an email or call to tell me their color copiers were down for three days and couldn’t supply my cards on scheduled pick up day. After pleading with the woman working behind the counter she called this Staples down on 66^th and 2^nd and transferred the order there. They were able to have the job done for me within an hour.
This Staples is a much newer and cleaner location. Seems that it is mostly devoted to printing and copying services. They pretty much carry everything you need from stationary, paper, pens, some office supplies, etc. Really nice and professional staff here too. Might just head here next time instead of the 86^th and Lex location as they seem much easier to work with, and customer friendly.

This particular Staples appears to be a small outlet that devotes at least half of its space to printing and copying. The office supply section was very small, and I saw no stairs leading to another floor with more inventory. As it happens, they had what I needed (binders and a hole punch). The saleslady was very helpful and greeted each customer with «Welcome, can I help you find something?»