Shoe Parlor

Great selection and super helpful staff.
Need to swap a pair of Red Wing Iron Rangers for a different size; should be a piece of cake. I might get another pair just because this place makes it so easy to find something good
Also! You can literally walk around the store on google maps if you drop the little yellow man onto the map; that’s what had me sold.

After multiple sole replacements, my old work shoes finally worn out beyond repair after 4 or 5 years. I bought a new pair of shoes from another shoe store but after a few days of use, the shoes were causing me incredible pain and I couldn’t take it anymore.
I searched for shoe stores nearby my office and found Shoe Parlor. There were both negative and positive reviews which almost every business has so I decided to check it out for myself.
The sales staff was very friendly, helpful and polite. The 1^st pair of shoes I tried wasn’t as comfortable as I wanted and larger sizes were not in stock. The salesperson recommended the Rockport shoes which he said were very comfortable. I picked out a shoe that I liked and tried them on. They fit very well and were very comfortable so I bought them and wore them out.
Overall, a very pleasant experience. Would recommend this place to anyone.

I came in here and saw this one pair of shoes. I thought, those must be comfortable shoes, I bet you could walk all day in shoes like those and not feel a thing.
My momma always said you can tell a lot about a person by their shoes, where they go, where they’ve been. I’ve worn lots of shoes, I bet if I think about it real hard I can remember my first pair of shoes. Mama says they was magic shoes. They could take me anywhere.

While being all super tourist like, the bf and I experienced an epic fail.
And epic shoe fail. A pair of brand new ish shoes manage to fall apart.
Luckily, we were able to Unilocal the closet shoe shop and this came up.
Within 15 mins, we were able to drop in and rush on our way out.
We were able to pick up a pair of chucks at a reasonable price.
Customer service was good, very nice and friendly.
Shoe Parlor def save the day for us!

Screw this place. The owner is horrible. I bought a shoes online and it doesn’t fit so I called custmer service if I can return it. I know it passed 30 days cause I was busy about moving out. And customer service said no I can’t. After seconds He was like OK u can return in the store or send back to office. So I was so glad and I got the store location. Today! I came here from all the way bayside and a old guy in the store said no. U can’t return it. And He didn’t even listen to me and keep saying No. NO. NO. He said customer service didn’t see the date that I purchase. I was like customer service told me although it passed 30days but I can return it. It’s OK there is mistake but I Hate the attitude He Gave me. He should be like I’m sorry but there is mistake on customer service. Anyway I’m not gonna go this store ever! Never again.

Their online store is not accurate and their customer service is horrible! I wound up cancelling my order because the item was no longer in stock and I had to contact them to find that out still waiting for my confirmation for the cancellation of the order.

Great service. Willy offered great customer service and showed me how to easily take off my boots — ask for him to help you!

These folks are the best, and best of all, your salesman stays with you while others employees get the shoes for you to try on. Bought a pair of Rockport chukkas, worked with a very patient salesman who recommended a number of styles before I chose one. Highly recommended.

Do NOT spend your money here. The owner/​manager and employees change their return and exchange policies at will. I’ve shopped here and spent hundreds of dollars here over the past year because of the location is convenient to my office. Never again will they get a dime from me. The sales people are nice enough because they want to sell you something — of course. BUT when you look like you’re not going to spend money they want nothing to do with you. THEN when you try to exchange or return something they change their policy. The owner has ZERO people skills and is one of the rudest people I’ve encountered. Not worth my time or energy to argue with a pompous jerk and certainly not worth spending my hard earned money. Take my advice and STAY AWAY! I couldn’t post this review without at giving it a star in the rating so I reluctantly had put a star. But trust me it doesn’t deserve it.

From Converse sneakers to dressy handmade fine Italian leather shoes and boots, the Shoe Parlor has it all. Check out their website then walk in and test out your shoe before making a purchase. Doesn’t get any better than that.
Y3LP TIP:
The prices are on par with what you will find online and if you check-​in on the Unilocal app (love the app!) I believe you also get a 10% discount.
The staff is attentive and helpful. They will lace you up and have you strutting with style in a NY minute.

I came in the past winter without boots. The nice man helped me get a warm cheap pair! I even got to leave the store wearing them
Much thanks!

Great service and a fabulous selection of shoes including some seriously hard to find brands with great prices. So worth the trip !

Came here a while ago. When I first walked in, no one bothered to greet me or offer assistance. I feel they judge you based on the way you look as other people who came in the store after me were greeted. I did not feel welcomed! The people there were not friendly and definitely not the cashier! and they do not give you accurate pricing as a sale associate gave me the wrong pricing for the classic tall UGG boots. I ended up buying Bailey Button Triplet UGG boots because of a deal I had. I did like the UGG boots I brought and that was the only thing I liked coming into the store.

Five stars for a comfy stylish shoe selection and decent pricing. One star for arrogant salesman. Average out three stars overall.
Really too bad, I probably would have come back and bought more the next day, but I really didn’t want to run back into the same salesman. So I just didn’t bother. After all, no shortage of shoes in NYC, shoe stores come in right after Starbucks and Chase banks, you can spot them in each direction you look.
Soon as I walked in and picked up a shoe, he was at me, «what size… what size?» I just started looking or something like that I mumbled. He then hoovered, again he asked, «what size?» At least by then I decided I wanted to try them on, he brings the shoes and I give them a try, I tell him they must be too big and to go a size down as my heel is coming out the back. He then picks up another shoe with a strap and barks, then you need these! Well I don’t want those, get me these in a smaller size. He then says, you know you have to put the back up? Well yes, I know that you &%$! I’ve been putting on shoes for over four decades, I think I’ve got it down.
He brings the shoes one size smaller, I try them on and they work just fine. So I get them because I was there, I predict by my next trip out this salesman won’t be working here anymore as I did see his manager having some words with him as I was leaving.
I’ll stop in my next trip out, but won’t be a buyer from this guy, I have a good memory not only to recognize salespeople that are rude, but also how to put shoes on.

So I purchased a pair of Merrel shoes about six years ago at the Shoe Parlor while visiting NYC and still use them… comfortable traveling shoes. So on my recent visit I was on a quest to buy me a pair of grey desert boots and could not find anything that either looked good or were comfortable. I went to several shoe stores including Macy’s and nada that met my needs. I remembered the Shoe Parlor but mistakingly thought it was on a different street. So on my last day in NYC I am walking arournd and headed to the Carnegie Deli for a last pastrami when I spot the store… bingo!
I walk in and and it has expanded from a dinky little place with great selection to a small place with an even greater selection. They specialize in comfortable quality shoes at reasonable prices. So guess what? I walk in spot some Clarks– grey desert boots, and get a very nice Latino sales guy to help me. After trying various other shoes I like the Grey Clarks and a pair of black slip-​on Sketchers that feel like walking on pillows… can’t decide so I buy both. I am pleased as I got exactly what I wanted plus another pair and both at a great price… I am happy and leave NYC in comfort as I walk out with my black pillow shoes and ask the cashier to put the others in a bag minus the boxes… they have done this quite often, I can tell.
If you want stylish and comfortable shoes with a great selection, decent prices and superior customer service that is not pushy, visit the Shoe Parlor. It is my go to place in NYC and will be back on my next visit.

Am visiting New York and decided that my faithful kicks were about to give up the ghost. I could have waited to buy my shoes from a chain shop back home, but was literally walking past this store, noticed there looked to be a good selection and no lines, and went in.
With such a prime location, they naturally have a small store front (about the size of a normal bodega), but they manage to pack in quite the selection of men’s and women’s shoes. I found exactly what I was looking for, and was in and out in less than 20 minutes.
The service was eerily efficient, and the prices were comparable to even online vendors. I thought it was great!

I like just about every one of these brands — and they have the good versions of each. From New Balance to Red WIng and I even discovered that Timberlands are still bad ass and not shitty like in the Army Navy stores I’ve been spying. Pretty decent sales too. I got my new shoe place.

Not just for NYC, but for anywhere– this store is pretty great. Compared to other NYC shops, though, there is no hustle to get you to buy. I really found the staff to be pretty relaxed, with no pressure. Easy going is probably more like it. I buy shoes once every 5 years, literally. So I’ve been shopping around for the right pair of boots for about 3 months. I found them here.
I’d buy from these guys again.

Overwhelming! There is so much going on in here. Shoes everywhere, tourists galore … it seemed like complete mayhem. We stopped in here while on a mission to find a certain style of boots. After going through several stores in Midtown with no luck, we stopped in here. Our group pretty much took one quick look around (where no one greeted us or asked if we needed help), and left.
From what I saw, the styles they had on display were nothing that I would buy for myself. There were so many people around that I would never feel comfortable trying things on or getting the salesperson’s attention. I’ll stick to the malls, thank you.

I’m downgrading this place. I went back with my fiancé since I got him a groupon. This time, the staff was just totally rude. We went ignored for about 10 minutes before some sales guy started hawking over me and telling me they didn’t have shoe after shoe in my size. I asked him, «Well, can you point me to what you do have in stock for my size?» and his response was «Don’t come here at the end of the season and expect us to have anything in stock.» He was absolutely rude the whole time and I wanted to punch him in the throat. If we didn’t have a Groupon I’d have stormed out. In the meantime, future-​hubby was browsing the men’s section and ran into the same thing even though he has much more normal-​sized feet than I do.
Overall, totally disappointing.