Shirin Peters, MD

I have been on the mission to find a primary care doctor since I moved here 5 years ago. It is as agonizing as searching for a descent apartment in NYC. Dr. Peters had overall good reviews on ZocDoc so I thought, let’s see how THIS ONE goes.
The first appointment I met with a doctor who I assumed was Dr. Peters, but turned out to actually be Dr. Grover. No worries because she was lovely and I honestly didn’t know the difference being at this was my first appointment in this office ever, and the front desk failed to mention who would be seeing me. Dr. Grover was lovely. She was patient and we chatted about concerns I would be addressing with MY primary care doctor, with the thought of future visits/​issues in mind.
My follow up appointment, or test results day, was with the real Dr. Peters. She was also lovely, answered my questions, and even provided recommendations. After my appointments I felt happy that I had finally found a doctor… or did I?
Why the two star rating? Initially while waiting for my results, I contacted the office but was sent to a voicemail which was full. This happened several times, until I finally just called the front desk and someone actually answered. I sent back to the full voicemail box, but this time at least someone called me back. Recently I contacted them regarding refilling a medication and the same thing happened– called, voicemail full– but this time I couldn’t even get through to the front desk.
I called, and called, and called and still not answer, voicemail full. I finally got to the point that I send a fax for someone to respond, but as I mentioned it’s for a prescription refill. Thank goodness it’s not for a medication needed to live or else I would’ve died several weeks ago. I’m so disappointed. I thought I found a great, reliable doctor, but apparently the search continues because I can’t have a doctor where I can’t contact to get prescriptions. Seriously, it should not be that hard. So, now in the interim I have to make another appointment via ZocDoc (because that’s the only way to actually make contact) just so I can get a refill sent. That’s ridiculous and so unnecessary.
After all this, I strongly recommend going to another doctor. It’s sad that doctors like Dr. Peters and Dr. Grover have to suffer because of office operations, or lack there of, however it’s just not worth the run around.

Dr. Peters and her colleagues are very thorough in examining and assessing your health and wellness needs. In addition, it wouldn’t be right for me not to mention how awesome her Medical Assistant, Rose, is. I work for a Hospital that focuses on being «World Class». That is the type of service Rose offers!

Yea… this place is shady is all I can say, I’d recommend somewhere else.
The reviewer below me writes «The most thorough physical I have EVER had. First time having an EKG, allergy test, and skin screening amongst other tests that I didn’t really understand were for…» Well maybe you feel safer, and hey, whatever rocks your boat, but maybe you didn’t understand the purpose and hadn’t been exposed to any of those tests in the past because, wait for it, you don’t need them. Maybe your other doctors weren’t being lazy but cared about your finances and not being unnecessarily wasteful. Unless you’re 1. About to have surgery, 2. Having chest pain/​heart attack symptoms, or 3. At high risk for heart disease, there is no reason you need an EKG at a routine physical other than to fatten your Drs wallet, especially if you’re only in your 20s-​30s. Why would you possibly need an allergy test unless you have allergy symptoms? «More screening really should go into it. I even added a body composition test for $ 10 ($ 35 regular) that was very informative!» My lord, they must’ve had an orgasm when you walked through the door. Heck, lets just do an MRI, CT scan, sonogram, and put you on prophylactic antibiotics just in case too. BTW I have a once in a lifetime deal on a bridge you may be interested in. Who knows, maybe it was medically justified, and I’m sorry for picking on this person, but combined with the other reviews I’m starting to detect a pattern here…
But don’t take my word for it — from the American Board of Internal Medicine:
«Usually, you do not need these tests if you do not have any symptoms.
The tests are not useful for people who do not have symptoms of heart disease, like chest pain.»
There’s a reason America spends so much more on medical care than other countries, and some of it is due to totally unnecessary/​wasteful testing. Don’t be a sucker.

I hate to give such a low rating since my experience with Dr. Peters herself was fine, but dealing with administrative concerns has been a nightmare. I’ve been mistakenly billed over $ 1000 for a routine checkup (!), largely because they billed me for four office visits for some reason instead of one annual checkup, and a routine procedure was filed under the wrong code.
I had to figure all of this out without their help, and now it has been absolutely impossible getting their assistance in revising their billing errors. It’s been almost three weeks of constant following up via phone and e-​mail, gathering my insurance claims and bills, and still haven’t seen any action from them.
I’ve never had such a difficult time working with a doctor’s office on help with billing, especially since the error is on their end. I would not recommend this office at all despite my decent experience with Dr. Peters.

The most thorough physical I have EVER had. First time having an EKG, allergy test, and skin screening amongst other tests that I didn’t really understand were for. It did take a good chunk of time but I feel so much safer having taken a variety of tests I haven’t been exposed to in the past. The receptionists do seem a bit confused but at both my morning appointments I have been seen quickly and on time. I will be continuing my care with Dr Peters. No more 15 minute annual physicals for me. More screening really should go into it. I even added a body composition test for $ 10 ($ 35 regular) that was very informative!

I’m sure Dr. Shurin Peters is well qualified in many ways, but I experienced a sub-​par level of care and concern in my two visits with her office in the past week.
A trusted friend personally referred me to this office. My initial appointment for an annual physical was over two hours long. Not for attention and quality time, but because the office was disorganized and some of the machines to perform the tests were broken.
When I did finally see Dr. Peters, it was hurried and rushed with few follow up questions. I was asked to schedule a follow up test for the next week.
When I came in today for the follow up ultrasound, I waited 40 minutes past my appointment time. When the technician saw me, he said I was scheduled for a completely different ultrasound than was discussed with the Dr. Peters. After waiting 20 minutes for the doctor to confirm (during this time she walked by and rudely ignored the technician addressing her), she came up with some reason somewhat related to our conversation last week and made no mention of the original test.
I relented to the «wise doctor’s reasoning», and had the ultrasound done. Now I’m going to have to pay for this bullshit.
Watch out. Based on other reviews and my experiences, this practice is money hungry and has little regard for the patient.

Dr. Peters is nice enough and I’m sure well qualified but the experience at this place is frustrating. I won’t comment on the office staff. Referred to an ENT upstairs who saw me for about 120 seconds, did almost nothing, then I was charged my $ 40 copay (they tried to get $ 50 from me) and referred to an audiologist. Be careful going in for an office visit if you don’t have to, I feel like I was nickel and dimed just to get my copay. From other reviews here, seems like my experience is pretty typical. Refer me to the audiologist directly, stop referring to your pals in the building to squeeze out an extra copay. I get that this is NYC and your office rent is likely insane so every chance to bill has to be explored to its fullest.

Like many others here I was surprised by the negative reviews!
I found Dr. Peters on ZocDoc over a year ago and made an appointment for my annual physical based on her stellar reviews. I was really pleased with my experience. She was extremely thorough and at no point did I feel rushed which is something that’s become a rarity among doctors. I’ve come back for several follow-​up appointments and prescription refills and this continues to be my experience.
When I had to change health insurance providers I even went out of my way to ensure that she would be in-​network so that I could officially designate her as my PCP and I am so glad that I did so.
I’ve also noticed a lot of changes at her office. She’s brought in some specialist which is really nice when it comes to referrals. I was able to get blood work done and see a Dermatology PA just upstairs which was extremely convenient.

It is a shame that her staff is completely incompetent because Dr. Peters is wonderful and very thorough. However, the amount of stress her staff has caused me is hardly worth it. (1) After having to wait over a week for test results, her staff called me asking me to come in for a test that I had just gotten done. Then when I told her that, she called me back saying she made a mistake and I needed to do another type of test which I had ALSO had done. Then she tried to ask me about medical procedures to verify what I had done. I’m not a doctor, its their job to keep track of what I come in for. Other examples of why I wouldn’t recommend this office to others: (2) They scheduled me for an appointment 2 months in advance, said they would call and remind me, they never called and then tried to charge me the cancellation fee. (3) When I had my physical done, they were completely unprepared and left me feeling insecure that they didn’t know what they were doing. (4) The nurse practitioner or whoever was doing my physical was responding to texts in my exam. (5) After having a urine test done, her staff called me to come in for another test, she couldn’t tell me what was wrong with me but said I needed to come in for another test and to discuss treatment options. When I asked what was wrong, she said she is was hard to tell. Just to reiterate none of this information is about Dr. Peters, its just her staff that makes me never want to go back.

I’m not sure if this is common for their office but they are very insistent on getting you to schedule follow up appointments «just in case» your blood work or lab results come back abnormal, or just to check-​in. I told them a few months ago that I couldn’t commit to a date in the summer but would let them know. Apparently that led them to schedule me for an appointment that they never called to confirm. Last week I got a call that I had just missed my appointment and would be billed accordingly. Really? An appointment no one bothered to confirm? I spoke with someone at the front desk and she confirmed that I would not be charged for the mistake and would note this in my file. Today I just got a receipt for the charge and when I called to follow up, the woman I spoke with says she has no notes stating otherwise.
They claim they’ll get back to me after speaking with the office manager but, I’ve waited for a call back from them on another billing mistake in the past and never gotten a follow-​up. I won’t be returning to this office if they’re unable to get in touch with me to rectify situations like this.
Dr. Peters is nice but the front office communication leaves a lot to be desired.

I am sad to report that Dr. Peters’ practice is the reason why I signed up for Unilocal — and that my first review will be a negative one. I have tried to scheduled an appointment as a new patient not once, or twice but three times during the past two weeks.
Twice, I was put on hold for more than 15 minutes after a brief intro only to realize that no one ever picked up the phone. I had previously provided my contact information including cell phone number but no one ever called me back.
The admin explained that it’s the phone systems’ fault and every time she picks up another call, the call on hold gets dropped. Well, if you don’t care to fix this within two weeks you probably have enough patients.
I cannot speak to Dr. Peters’ medical abilities and I am sorry she won’t have the chance to make up for these technical difficulties. She was actually personally recommended to me by her brother-​in-​law. However, I am not willing to deal with an unprofessional office.

Dr. Peters is courteous and pleasant but the operation overall feels unprofessional and a bit like they are looking for opportunities to make money with extra tests.
Tests like breathing capacity or measuring how many calories you burn while at rest seem like they’d be something good to know, but not necessary. Not to mention the allergy test that feels antiquated and purposeless (unless this is something you are specifically coming in for) and is something that the office pushes on you.
The overall experience wasn’t horrible but having to write your own name on your urine sample seems a little iffy and there doesn’t seem to be any communication about what the tests do or why. Additionally I was asked to return to the office to discuss my blood work. When I did, there didn’t seem to be a reason for me to be there. Dr. Peters didn’t seem to know why I was there and some of my concerns were dismissed.
On a positive note, one of her assistants who took my blood and performed most of the tests was very nice and when she took my blood she was a true pro. I probably won’t be returning though.

Dr. Peters is very attentive and takes her time to answer any questions I might have. She is an empathetic and kind physician. She is very capable and I enjoy having her as my doctor.
I emailed Dr. Peters late at night on a Friday and she responded to me very quickly. She was thorough in her response and I was able to get an appointment early on Monday.
Dr. Peters has helped me through difficult ailments and has been a great doctor to me for the last year.
Thanks Dr. Peters!

In the quest of finding my first primary care doctor since moving to the area a year ago, I first looked up Dr. Peters on ZocDoc where she has a 4.5 star review with over 250 patients. I’m really happy I relied on that rating over the negative 1 – 2 star reviews here on Unilocal because I am really happy to have her as my doctor.
I’m surprised to have the care that I received at this office here in New York. I have come here for an annual physical and a sick visit and my experience here exceeds the care that I previously had at my old doctor back in my hometown in the suburbs. Each time I’ve come in, I have waited no less than 5 minutes before I’m seen by Dr. Peters, a plus for anyone who has experienced waiting long periods of time to be seen.
Dr. Peters is really pleasant to talk to and listens to all concerns without rushing you out of the room. I especially appreciate that she is able to consult with me about my insurance plan, being very upfront with costs and billing. I enjoyed my physical that included a test that measures how many calories you burn while breathing, blood test that tests for cholesterol and vitamin deficiencies, and an optional allergy test — all of which I never experienced in previous physicals with my past doctor and find very important. In a follow up appointment, she provided me with a printout with my vitamin and cholesterol levels that I thought was really useful as well. She also referred me to a specialist for an illness I have, and I am very happy with that recommendation as well.
The only downside, as other people have mentioned in their reviews, is that the office is very small. It is maybe the size of a 2BR apartment? While I was laying on the bed waiting on my allergy test, her nurse practitioners had to walk in occasionally and use their computers in there which I’m not bothered by but just goes to show how tight the space is. However, it is functional and it is not a reason why I would stop going to Dr. Peters.
If you are considering to see Dr. Peters, I recommend using ZocDoc to book appointments so you can fill out your forms online ahead of time and get in to see her faster. Happy to have found a great doctor in the city!

This is the first Unilocal review I’ve ever written. But I was so bothered to see Dr. Peters has anything but great reviews. I had the best experience. You never know what you’re going to get with a new doctor, and literally every step of the way, I was happy.
Before I was even a patient, I’d emailed Dr. Peters to ask a lot of questions about how much a physical costs and what is included, as I had a new, terrible insurance plan, so I wanted to make sure I budgeted before going. The doctor actually emailed me back within a day or two and answered all my questions!
My visit to her office was a few days later. Scheduling was super easy through zocdoc. While her office is small, I think that she makes the best of the space she has to work with. I found her staff to be really pleasant and friendly. They were having a lot of trouble verifying my insurance prior to my visit, and they never seemed annoyed or frustrated about having to call repeatedly. Dr. Peters’ bedside manner was great; I felt super comfortable talking to her. She was really thorough and very knowledgeable, and really worked with me to give me a complete physical but also keep it cost effective.
The blood draw was fine, the nurses were pleasant and chatty and quick.
Overall I had a really positive experience with Dr. Peters and her staff, and would highly recommend her to anyone!

Reviewing mostly because I feel the other reviews are unfair. Recently saw Dr. Peters for a physical. Yes, the office is small, crowded and the side room with curtain is not at all ideal.
However, I was able to get a new patient physical within 3 days of calling, did not have to wait for more than five minutes in the waiting room and Dr. Peters really took the time to listen to what I had to say. The staff was very friendly. I had no issues with having blood drawn. The hours are great.
After weighing the benefits and tradeoffs, like with everything in life, I can say I’m glad I found this practice.

After seeing Dr. Peters a few times (beginning about 6 months ago), I stumbled upon this page while looking up the office phone number… And I am very surprised by the negative reviews I’ve read!
First, I have always been able to make a same-​day or next-​day appointment with Dr. Peters, which is a HUGE plus in my book… And I find the small office to be comfortable and friendly — I’ve never waited more than 5 minutes to see Dr. Peters, including times when I have shown up 15 — 20 minutes early.
After having a somewhat unpleasant first experience at Dr. Peters office getting my blood drawn (NOT the technicians fault at all — I am very squeamish about having my blood drawn and have fainted numerous times at different offices) I let Dr. Peters know that I do not handle having blood drawn very well. The next time I needed to have blood drawn, she personally took my blood, and did an amazing job — fast, very little discomfort, and she spoke to me the entire time to keep my mind off of it. I didn’t get dizzy or queasy, which are normally my top two responses to having blood drawn!
Dr. Peters listens to my concerns, addresses any problems that I have, and makes me feel very comfortable in her office. I feel downright lucky to have stumbled upon Dr. Peters while searching for a primary care doctor in NYC. I referred her to a friend who had her first appointment last week, and thanked me profusely for recommending such a great doctor! Based on my own experiences and the sparkling review from my referred friend, I would feel comfortable telling anyone I care about to visit Dr. Peters.

My visit was def not what I expected with all the great reviews (on ZocDoc) I read before my visit. It was in a decent area and I didn’t feel seedy going up the elevator to the office but once I entered I immediately felt like I had made a mistake in going there.
I don’t know which would have been worse now. going here or to a Duane Reade.
The receptionist was not warming upon my arrival. The diagnostic assistant brought me into a room which was only given privacy by a sheet like curtain hanging on a rope. Everything in the office was cluttered. Then when the Dr told me to say ‘ahhh’ to check my throat she used a lamp to look into my mouth! LOL
Thankfully she is not my primary Dr. Good luck to her…

Dr. Peters is patient, unrushed, has updated equipment and attempted to address my health concerns, however I felt she was not quite as proactive as Dr. Mandal, by whom she was left her pratice.
Also, I have to agree with the previous reviewer, Dr. Mandal emailed me my lab results and we addressed issues immediately instead of having to come back to her office for a follow-​up appointment just for a Vitamin D deficiency. She also asked me to come back yet again in 3 months to recheck my D levels.
Last, I should mention her office does not appear to be run competently. I had to request my lab results to be sent via email 3 times from her receptionist over a 2 week period and on two different occasions I received incorrect information from her which she later corrected. My address was written incorrectly on their bill (surprised I received it). And I never received a call back from Dr. Peters after leaving a message requesting next steps after an ultrasound.

Went to Dr. Peters after Dr. Mondal sold her practice in Flatiron
Dr. Peters was great. She had appointments available the same week and the session was very personalized. Without going into too much detail, she addressed everything I was concerned about during my routine check-​up.
The only reason she didn’t get 5 stars was the results follow-​up. I was spoiled by Dr. Mondal because she used to leave a detailed voicemail with my test results. In this case, Dr. Peters’s nurse practitioner left the message and wanted to schedule a follow-​up because I was low on one of my vitamins. Wish I could’ve just gotten some suggestions over the phone.
But really, Dr. Peters is a lovely, fantastic doctor!