Schott NYC

Great quality leather jackets with some serious American history to go along with the craftsmanship.

Great service, attentive and enthusiastic staff. Mike is a superb host and the product quality and options are really god if you want a high quality timeless leather.

Been a big fan of the brand ever since I found out about it a few years back. Most of my outerwear now are from Schott and their quality definitely stands out. Was hoping to pick up a café racer at the store since I didn’t want to wait and order via online.
Store has poor customer service. Came to an empty store with 4 sales associates. No hello, no greeting, no acknowledgement that I’m there. Fine, I already know what I want so let me pick it out, confirm the size, and move on. No help from anyone as I’m sorting through the rack to find my size. They’re just standing there chatting amongst themselves.
Walked out immediately. Hate to see a brand I love so much hire such depressing employees. Might as well order from the website as they provide much better customer service.

This is a shout out to Jose! I bought my Perfecto online more than 10 years ago after reading about them in the New York Times. I visit NYC pretty often, but had not visited the store. This morning I did, and I am so glad I did. I had a wonderful conversation with Jose about the history of Schott’s Perfecto, learned things I did not know, and he confirmed what I suspected, that Michael J Fox wore a Schoot’s Perfecto in Back to the Future II. He has such respect and enthusiasm for the company, which is so rooted in New York history, and its jackets – especially The Perfecto! For fun I tried o a red one, which IS beautiful, but black is THE BEST. Timeless design made to last and last. Maybe a year ago one of my stars was coming loose. I emailed Schott. They told me how to mail it to them, re-​secured my star, and mailed it back, at no charge. I told Jose this story and he promptly offered me a set of silver starts, a set of gold stars, or both. I love my Perfecto even more since visiting the store, and look forward to dropping in again my next visit to New York.

I emailed customer service to say I was disappointed with some of the construction of my coat. They never replied. Schott seems to only like their «authentic long-​established family business» identity only so far as its cool enough to push sales, without it actually being about quality and service.

I thought the saddest part about moving into spring was the end of ski season but in fact, that was not it; it was putting away my Schott down filled foul weather parka. This past November, I found myself in the Schott store on Elizabeth Street in NYC. Known for their leather jackets, I was surprised to see so many non-​leather options. The store itself is something to see and the staff is so helpful and knowledgeable. I had been looking for a «puffer» type jacket for some time but every one I tried made me look something like the Abominable Snowman. The Schott parka is cut in such a way that it’s actually very flattering. And the quality is outstanding. Everything from the zipper to the stitching and the perfectly shaped hood far exceed the jackets I tried in very high-​end department stores and this one is very reasonably priced. With such a cold winter, I wore it almost every day and consistently received compliments. This is my favorite jacket and I highly recommend it.

I had a great experience at the Schott NYC flagship store. Natasha was very helpful, but not overbearing. She let me come to my own conclusions about my jacket choice, but steered (excuse the pun) me in the right direction as I tried on one jacket and then another.
The store itself is beautiful. It has that quintessentially American «flavor» as you walk around. The smell of leather is pervasive and the products are showcased well, if a bit understated. The environment provides a comfortable shopping experience, and the low lighting, soft music, and «classic-​rock» atmosphere all make this a store worth visiting. Everything inside reminds you that this is a completely American company that’s been creating quality outerwear for over 100 years.
The products are of a very high quality. On my visit there I didn’t browse too much beyond the Perfecto section as I had gone in simply to try those jackets on, but a quick glance around the store revealed some well built items. All of the outerwear they sell is handcrafted by union workers in New Jersey, so you know you’re getting the best product out there.
Schott was the first company to put a zipper on a jacket, and they’ve been at the forefront of style from that day forward. Since 1913, they’ve been designing and creating quality outerwear, and in 1928 they introduced the Perfecto – the first lancer-​fronted motorcycle jacket, a style that has become a staple among leather jackets. Often imitated, the Perfecto is the standard of excellence in leather motorcycle jackets and has remained practically unchanged since its release at a Long Island Harley Davidson distributor.
These jackets are not cheap; if you’re looking for a leather jacket, be prepared to spend at least $ 700 (after tax). That said, they are built to last for decades. If you buy a Perfecto today, you’ll probably hand it off to your son when he gets to be your age, and he’ll probably give it to his own son at the same age. So you’re actually paying less per wear than pretty much any other jacket you might buy.
Will a Perfecto ever go out of style? Maybe, but not likely in our lifetimes. That jacket has been in style for almost 90 years. It may have been a fad in the 50’s, but since then it’s become a standard. Every man should have one in his closet.
The Schott NYC store is a testament to this American tradition, and a shopping experience that rivals any other.

Long story short: Five stars for the sales service; three for the store.
I needed a winter jacket so…
I walked in and was given a depressive greeting by a guy at the desk… I walked on, found the rack of pea coats and rooted around until I found something to try on. The layout of the rack is slightly not good. If you expect to sell the sh** out of pea coats, how are customers supposed to see all the styles if they’re sideways on a rack only? I think the store needs to fix the display so separate styles are on separate racks. They also need to show the different styles somewhere.
I dumbly asked about a dressing room… not noticing that I was in a jacket store or the mirrors around me. A sales guy wearing a leather jacket in the back pointed that out politely… then continued on staring into space and leaning hard… I couldn’t really decide if he was impersonating a moody teenager or a cat but whatever, that was the one time he spoke to me as well, which is amusing in retrospect.
I tried a jacket on. Then, though, I never got her name, a saleswoman asked if I needed help. I needed a size up. None on the rack, so she went downstairs to check it out. No luck. She checked online… and luck! Then we talked coats more and she encouraged me to try on a different style –the insulated pea coat. The first one was too big. The second was just right with enough room for a layer or two. The jacket was snug but fine and she pointed out why the fit worked (no pulling from the buttons) and told me how to button the top. In a minute or so wearing my winter layers under the pea coat, I started to heat up = good sign.
As I was paying for the coat, the guy at the register told me that if you want a custom item or an alternate version sold by a retailer (e.g. Asos used to stock a burgundy pea coat) that you can contact the factory to see if they have accommodate you or have stock. Helpful advice, no doubt.
Ugh man, sorry for writing so much but my experience was pretty good! Got a sweet tip, got some great service, got a sweet jacket. The woman that helped me made the sale, hands down. If you’re serious about that outer layer, call the Schott.

i purchased a jacket here about 3 weeks ago and the Person who was helping me (apparently the manager) was really helpful and really got me the best fitting jacket in the style i wanted. i was blown away by the service he provided. i dont remember his name but he was a guy with a big beard.
here is what stopped me from giving schott nyc a 5 star rating.
the other workers were all just lazy and didn’t pay me no mind. they laid back talking to each other and when i asked a question they made me feel as if i was being annoying and they quickly brushed me off with a one word answer. if you dont want to be bothered, dont work in customer service!
i love the jacket though! its really amazing!

I purchased a peacoat from the Elizabeth St store. Was served by Michael and he was extremely helpful in getting the right size and model for me. Excellent customer service, friendly and enjoyable visit and above all — a great product with superb quality and heritage.

Bottomline: amazing customer service from Michael (manager), James, Natasha, Nate, and Jose. Amazing, quality products with lots of style and made in the USA (important to us). We look forward to going back and finding more treasures.
Details: My husband recently purchased a motorcycle and wanted a jacket that would provide protection when he rode it. We learned about Schott motorcycle jackets after doing some on line research and went to the store in Nolita on Friday.
Our experience was amazing! James and Natasha welcomed us into the store and then James spent a significant amount of time explaining the options and pros and cons of each to my husband. James helped get him the right fit and then gave us the information about the jacket on a card when we said we wanted to think about it — no pressure! Nate also told us about his experience with his jacket which was helpful.
After thinking about it overnight, we went back on Saturday; my husband decided on the horsehide perfecto and the fact that these jackets are made in the USA played into it (in fact they are made just a few miles away in NJ). When we got there, James wasn’t in yet but Michael (store manager) took great care of us with some help from Jose. James arrived shortly after Mark tried it on again and he was so happy to see us. We really felt like the staff there was so happy to see us and welcomed us whether we were buying or not.
We got an extra treat when Barbara (granddaughter of the founder) and Steve (her husband and current CEO) walked in delivering a bunch of jackets to the store. They spent some time with us telling us about the fascinating history of the company. Made us even happier to do business with them.
James held the jacket in the shop after we paid for it so we could walk the neighborhood a bit and even gave us a great recommendation for coffee — Bowery Coffee — around the corner.
When we got back, I decided I really need to try on the white perfecto in the window — and that came home with us as well. Mark also got deerskin gloves and we each got a fun Schott Perfecto T-​Shirts.
Can’t wait till the weather is cool enough to wear our jackets! Thanks to Schott NYC for a great experience and great product.

Amazing customer service !!! So happy to have such a trusted brand in our neighborhood !!! If you are looking to buy a staple for your wardrobe, this is it. Im sure my perfecto will only get better with wear. Thank You again for all the help !

I purchased a Schott Pea Coat 740 (I think is the model number) online in a size 44. I am 5’11″ 200 lbs, my chest measures 44 but the coat was too large. I had removed the tags (because an employee at work told me the coat looked great… it did, just not on me) and had some communication error in getting the coat exchanged for a smaller size (DO NOT REMOVE THE TAGS if the coat does not fit… or you are unsure… it will help expedite the exchange process if the tags are in tact (and the coat not worn).
That being said, Schott was accommodating in getting me the correct size and I am grateful for their patience and support.
Anyway. I went down to a size 40 and the coat fits perfectly. The coat was a little stiff but has broken in nicely throughout the day. I received a good number of compliments from co-​workers.
I will be buying from them again. Most coats are made in the USA (some Canada), and their styles are timeless.
The prices in my opinion are right in line with the quality and style offered. My coat was 250.00, but supporting USA goods, the material and craftsmanship are totally worth it.
I highly recommend Schott if you need a stylish, well constructed warm coat.