Sally Spa

Overall experience was OK. First time here since I didn’t want to wait to get to my neighborhood in jersey. They’re overpriced for certain things & for the $ paid I should have been able go take the disposable nail file & smoother because they dump it after each use. Their response was really dumb, «if everyone takes the nail file they won’t come back» really?! In any event for double the price I normally pay I should have had a mimosa, & take home the disposable nail file & smoother. Won’t come here again. As I was leaving one it the nail tech asked the customer to tip in cash because they only accept tips in cash but looking around there’s no sign making customers aware of that. Then she tried to coerce her to use the ATM on-​site when the customer said she’ll go to her bank & get the cash there lol — the nail tech wasn’t happy about that smh. Maybe if u give customers what they ask for then u get what you request.

I should have read the reviews first, because that was truly the most rushed, half-​assed chair massage I have ever received. The girl who did it was nice enough, but had no skill in massage. I barely felt it, and sat in that faulty, terrible massage chair stewing the entire time and regretting the $ 10+ plus tax I was wasting.
Not to mention, she tried to upsell me twice, even when I said no to $ 20 for 20 minutes from the beginning. I always hate when anyone tries to upsell me, especially when the service rendered is mediocre.
Even the cheapest NYC massage therapists will give you a little extra at the end after the timer goes off. She spent maybe 15 seconds on me, if that.
I guess I’ll stick to the professionals.

I got a perfect gel manicure today thanks to Sally Spa! I specifically asked for a subtle extension — not too long where it would get in the way. All the nail technicians were very kind and accommodating. They quoted me on the price before starting, so there were no surprises. I also like how they only do gel extensions and don’t bother with the acrylic junk. My nail tech was extremely careful and a total perfectionist. She took her time and was relaxed, never rushing.
I received perfect treatment and mini massages during my manicure, which I really needed after a long day. The manicure is flawless. I am so happy with my new gorgeous nails, and I can’t wait to show them off!

After having a poor experience where my gel manicure was rushed, it peeled and upon returning to get it fixed, I reluctantly returned again, with hopes they would listen– Well they did! I explained my experience to the front desk, letting them know I am hesitant to get another mani there. They apologized and stated that the situation was handled wrongly and it would not happen again, nor should it of ever happened. My nails come out great and lasted about 14 days, just like they used too… I will continue to return and start year three of being a customer.

I truly hate this place. It’s my second time here and it’s just as bad as the first time. The only reason I came is because the place around the corner was full.
The are extremely over priced and the guy in charge (the owner) is rude and pushy. On top of that he tells you how much you need to tip and if your less than what recommends then he gets loud and rude.
The service is get subpar. Once you pay (before you are finish your service), they basically rush you. I got a pedicure and was told to put the oil on myself… really??? There is a really awesome salon not too far, so I recommend you keep scrolling before booking an appointment here!

Absolutely a terrible experience! There is no reason why the staff and the manager needs to be rude and unprofessional. Although they did an average job on my friends pedicure and manicure they were scrutinized for their tip. I think the spa crossed the line.
They tipped 15%, and for what They got I thought that was more than fair.
You may want to try a different establishment before going here.

I cant even comment on the service because I didn’t even get a chance to get that far. I’m a chronic nail biter and I finally decided to get my nails done in order to keep myself from biting down on my nails.
I walked in and asked a simple question, «Does anybody know how to work on bitten nails?» both the receptionist and the nail tech laugh at me. The nail tech walks off and the receptionist still laughing tells to to stop biting my nails and then tends to another customer. I wait for another minute hoping someone else could assist me and — nothing.
I could have been fine with a simple no but they chose to embarrass me and even had other customers laughing along with them.

I love my manicurist! She is very thorough and relaxed when providing a mani or pedi treatment. Her upper body massages are wonderful and make me feel relaxed and ready to take on the world!
Prices are moderate to expensive, depending on services selected.
The salon is clean and beautifully painted, and well lit.

Felt rushed the entire time. My manicure had bubbles all over it and when I pointed it out … I was somehow to blame? Avoid. Avoid. avoid.

I’m definitely a faithful customer when in the Union Square area. The salon looks clean, smells good, located in a prime, convenient location and has a great selection of colors. I’m often asked what color I have on and if it’s Essie or O.P.I — which I take as a compliment.
I only wish the nail technicians would be more aggressive when scrubbing feet; they seems to be either apprehensive, afraid or just downright disgusted with feet… LOL (By the way, I have little, tiny, pretty feet with no corns, callouses or bunions). I’m used to nail technicians scrubbing, massaging and making sure me feet are smooth. You won’t get that here. Otherwise, they’re okay.

Extremely convenient location, and nice interior, feels classier. Large nail polish collection as soon as you walk through the door. There are those massage folding chairs in the back, along with the waxing room and bathroom and two drying stations. The rest of the drying stations are in the front facing the windows. There is comfortable seating to your left if there’s a wait for service, as well as a magazine rack and convenient ATM if you need change for tip.
They prefer tips in cash, they have massage chairs and the jets in the pedicure tubs which is always a bonus in my book. Their regular polish mani-pedi’s are $ 29 dollars flat not including tip of course. I have yet to try their other services so I can’t comment on anything more.
Their girls are nice and speak english, always asking if you are comfortable with whatever they’re doing, and overall I feel like it’s a nice place to get a little pampering after a hard day’s work.
Just a warning, their sign on the door says $ 27 for mani-pedi’s but the price has risen, without the change in sign. I don’t believe this to be a scam or intentional, I think it costs money to get a new sign especially if they have to keep up with the competitive pricing to stay in business.
Obviously double check and be aware of any hidden fees or charges, as you should anywhere you go and pay for anything.
I recommend this salon, it doesn’t get too busy, I usually go after 6 pm on a weekday. If there’s a wait it’s not more than 10 minutes.

I went there for a pedicure and it wasn’t the worst I’ve had, but definitely not the best. I would suggest going there for a simple polish change, but not if you want a full pedicure where they actually scrub well. I felt like if I asked her for anything else (like an extra coat of polish or to scrub more) she would have secretly charged me more. Also, she did rush me with paying which was very uncomfortable and unprofessional (not the store owner but the person who gave me the pedi).

I’m a fan of this nail salon. Convenient location with $ 10 manicure or $ 29 mani/​pedi.
Been coming here for about a year now and they’ve always been very friendly and professional. Good quality as well.
Also, they have a punch card. Accepts credit card but you have to tip in cash.

Got a gel manicure here last week and it was a wonderful experience! They were efficient, quick, and did a very precise job. So glad I found this nail salon!

Love them. Quality is superb and nails are long lasting. Staff is welcoming and friendly. Been coming here regularly for over a year now. I bring my friends here too.

This place has a sign that says «$ 27 for mani/​pedi» so I stopped in. I got gel so I expected it to be a bit more. Also, since I was in the city I expected to pay more than my Brooklyn salon.
They charged me $ 62, giving me the «spa pedicure «without asking.
I gave a 10% tip. I did not get a foot massage. I got a 30 second half-​hearted shoulder rub. And they gave me a much more expensive pedicure then I had wanted. However, my nails looked fine.
The woman rushed her manager over to me and loudly shamed me in front of all the customers saying, «This tip isn’t enough. We require a 15−20%»
I will never go back to this place. Terribly expensive, embarrassing tip shaming, for a standard mani/​pedi.
From a business perspective, it’s not smart to humiliate customers.

While I had a pleasant experience there, in less than a week, my manicure started chipping. I’ve had manicures last a lot longer so I’m a bit disappointed. Because of this, Sally Nails goes from 4 to 3 stars.