Sai Kay 21

Hm… I don’t know why all the reviews are so bad. I won’t say it’s 5 star quality, but I think you get what you pay for…
I’ve been here twice now and the facialists have generally been polite. They’ve tried to sell me stuff before, but never pushy unlike another chinatown spa I used to go to. They do a good job with the extraction, feeling my face for any areas that might need some attention. Also they spend a decent amount of time on the massage as well. Each session I go to usually ends up taking about 1.5 to 1 hr 45 minutes, which is not short by any means, so I don’t feel like they are rushing me.
The main detractor is like some other people have mentioned, this is the most unrelaxing place ever! Between hearing other ladies talk, the aestheticians talking to each other, and just the sound of everything you don’t really feel at peace.
But all in all, it’s been better than the other chinatown facial places I’ve been to.

Do not get suck in with their low price. It’s Chinatown you can get comparable pricing in other places with better and CLEAN, SANITIZED place!
This place is small, the beds are literally almost touching and not a relaxing place.
Customers and the ladies that work there talk loudly and constant nagging you to purchase more treatment when you are trying to relax.
The worst was there are roaches… I know it’s Chinatown but c’mon. I don’t want to see them especially the big one like the water bugs while I am changing in the bathroom. Also, I caught one the worker hand over one of the facial tool she jus done using on her customer to the worker next to her to use on her customer without sanitizing it! This really disgusted me! Since I only had this one session left, so I canceled It and told them I saw what they did and
This is why I will not renew nor recommend. Since then, all my friends and relative has cancel their membership.

Bunch of SHARKS. DO not come here. Avoid Laura at all cost because she is the worst. She would get really upset if you don’t add more money to your account. Becky is okay. They keep asking you to add more money to your account and that gets very annoying. But the good news is that they are good. After I get my facials– $ 600 for 12, my skin is red but after the redness goes away my skin is very smooth and the pimples are gone. It stays that way for like a month and a half. This place is usually crowded and people talk loud in here so doesn’t expect to fall asleep here.
They first tell me to change into a pink robe. Robe feels dirty. I usually go in the early morning. Then I put my things in the locker in the front. They I lay down on the bed and the lady starts working on my face. She cleans the face with some sort of toner and then she works on my eyebrows. She uses a steamer for my face for like 5 – 10 minutes and goes outside. She then extracts my acne and blackheads. They are very thorough with this and no scarring so far. Then she uses this electrical thing that supposed to kill bacteria and apply a clay mask. This entire process is almost 2 hours. I only come here because their facial treatment works. And don’t even think about customer service here because there is none.

I’ve been to other Sai Kays. My friend told me this location keeps trying to sell you more and more stuff. I usually don’t come to this one but my friend likes coming here. I agree they do try to sell you things and it gets annoying. I prefer the place on hester.

I have been going here for a long time but over time it has just declined. A few ladies I really liked left. One left when I had just started on a package of 12 I bought. I found that the ones who are at this place are generally not nice. One was pretty snooty and complained i had too many blackheads (made me feel good) and i know she avoids doing me when i come, and told her friend not to take me either (great, catty workers).
I’ve tried getting facials at their other locations, one unethically sold me some eye treatment. So far, i found that i cant even find one that can do my eyebrows right anymore. Before it was never a problem.
The last time I went to this location, instead of tweezing, lady trimmed my eyebrows. It didnt look right. I dont feel she did a good job on the facial but she did do a good job on massaging. I suspect they re-​use towels and the tops they give us to change into. I could tell she did not change the towel I was going to lay on. I asked her to change it and I can tell you there was no batch of towels to show that any of the towels on the facial chair/​bed are changed as one customer is done and another sits in her place.

i am a long time customer of this place. I’ve been going to SaiKay Bayard for many years however i’ve told the ladies who work there that i would not be coming back after i finish my package.
Facials are pretty good for the most part and the price is very affordable from 35 to 60 $ per facial. There are no private rooms so you share a room with 4 other customers who are getting a facial. The phone is always ringing and you can hear the conversations between the facial ladies and the clients, but i can put up with all of that since it is a cheap facial. What finally ticked me off is the way the ladies kept selling other packages during my one hour facial and they are not honest with the promotions. when i made payments for my package i was told i would get free sessions as a incentive for signing with their company again, however when i finished the package i reminded that i should have one free session, they denied they ever said that we went back and forth and they kept saying no. that was it for me. I’m never going back to someone who is not honest with their long term customer.

I went there to get 8 beauty marks removed. I paid $ 40 for it and only one of them came off. Waste of time and money.

During and right after my facial, I was thinking that I would rate it three stars. After coming home and scrutinizing my face a bit more, definitely 2.
My amazing Angel extraction facialist in SoCal set the bar and my general expectations when getting a facial:
— No frills (it’s in her home)
— No product pushing
— Lots and lots of pain, but completely thorough extractions that lead to week-​long scabs and ultimately baby-​soft skin that last me at least a month.
The following points will be +/​-​of my experience
Prior to Getting There
+Called to make a same day appointment at their absolute latest time available as I was in dire need of one, and was coming from work in Queens — agreed for 6:30pm
+Called again to possibly ask for 7pm because I was going to have to leave work later, completely fine.
Arrival, Prior to Extraction
–Change shirt? Weird, but necessary for the pretty great massage mentioned afterward. But nonetheless, still not part of my usual facial routine.
+My extractionist was somewhat rushed, but friendly.
+Lockers with keys provided for you to put your things in.
+/​-​Share a room with two other girls, I don’t really care about that.
+Clean and comfortable.
Extraction Prep
+/​-​Can hear pipes clanging and children running around, still don’t care about that (I’m really a no frills girl).
+ Can hear one of the girls next to me in her after-​extraction phase snoring, I’m all about amusement.
— I tell her about my facial Angel in SoCal, and how I think the more pain the better, she disagrees… I disagree with her disagreement.
–Puts a bunch of stuff on my skin for prep that I feel like were unnecessary.
–Left the steamer on for 5 minutes, I’m more used to something like 1.5 minutes to get my pores open before digging in.
During the Extraction
–Mentions that with my skin (admittedly, it’s been half a year since getting a proper one), I should get a package and will need to come back every two weeks. I know how my skin is, and if you do it right, I just need a monthly maintenance. Or can hold out a few months until CA.
— - Mentions that I have really dark circles (I really don’t, I promise you) under my eyes, proceeds to try to sell me the package and promises to throw in a free eye treatment to lessen the darkness. No thanks, especially since I don’t know how good you are yet.
+Extracts, I can feel the major ones I definitely wanted out.
–Did not hurt enough.
+Did a great and thorough job on my nose.
— - — Spent very little time on anywhere else.
+/​-​Tells me that with my acne, she can’t give me a facial massage because it would irritate it. I don’t care because I normally don’t get one.
+Offers to pluck my eyebrows, I decline because I just did it.
After the Extraction
–Puts too much different types of unnecessary mask/​soothing gels on your face
+Uses one of those cool tuby things to put on one of the gels.
+/​-​Algae (?) mask is left on for probably half an hour. I’m used to sulfur, but w/​e.
— - Got left for so long that the ratio between extraction and mask felt like you’re paying more for the mask. Lame.
Removing the Mask
++Pretty good shoulder, some neck, massage. I really don’t care to have this as part of my FACIAL, but it was much needed and she had strong hands.
+Skin is soft
— - — Again tries to sell me on the package
Paying
— - — - tries one more time to sell me on the package.
+Pay $ 55 with CC, can tip in CC, but she asked me to do it in cash.
There are a few great pluses here, but I ultimately went in for a facial, and I am critiquing the facial. After checking my face out at home, she did get the major ones, but the ones that are just looming under my skin and aren’t very obvious are still there. Otherwise, overall soft skin and minimal scaring. I look for longevity in my facial and I got none of that here. For the price I paid here, I could have got two facials in SoCal. Probably a good thing I didn’t cave in for the package!

facials ARE good and cheap.
And the reason it’s cheap: it’s not a spa, so if you read the other 1 star reviews, it accurately reflects the price charged. It’s true, lots of chattering, non-​stop pushy sale tactics, but I hate the wait the most. Even with an appointment, I always wind up waiting at least half an hour on Sat.

Stopped by here since Be Beauty on Elizabeth Street was closed. Wasn’t expecting much… and boy, I didn’t get much. Had to share a room with another customer, which I get, but this woman not only talked almost the entire time, she also started snoring (for at least 20 minutes) during some point of her facial. But that’s not even the worst part… the woman who did my facial kept trying to pressure me into buying a package deal. I politely refused but her sales tactics only increased. I’ve never experienced anything like it. I would not recommend this place.

This is a terrible spa. Someone at work told me about it, she told me to only go to one specific person. When I got there (after 30 min of looking for the place) I was told to put on a robe. The robe looked and smelled so dirty, I didn’t even want to touch it. While I waited I was pushed to buy a package of many facials. I declined and the lady wouldn’t stop pushing me, finally I told her that my final answer was no and I would prefer no one ask me again — I did this politely enough but I was getting really pissed off. Then I met my facialist and told her who referred me to her. She wasn’t very rude and din’t say anything. Later I found out that she was NOT the girl I was referred to and of course, did not feel complimented when I told her that I was told to come to her specifically. I was in between two men in the back room. I do feel that a facial is something I would prefer people not to see me get and felt very uncomfortable by being placed between the two guys. I told my facialist that I have eye problems and cannot have anything go into my eyes. Midway through my extractions she declared that there are too many and I should come back in a weeks time to continue. By this time I just wanted to leave the place so I didn’t care anymore. After the extractions she put on the mask and of course put it in my eyes, when I told her to get it out immediately she started raising her tone to the other girls in chinese. It was obvious she was speaking about me. After this terrible ordeal I went to pay and again was asked to buy a package, I was asked 10 times at least and I kept saying no. no one wanted to listen or accept what I said. I gave the girl a 10 dollar tip for a 55 dollar facial. When I handed her the money she jerked it out of my hand and left the room without saying thank you. I regret going there and hope everyone stops giving those rude girlsbusiness!

Whoa — it’s been 8 years already and I still get my monthly facials!
Crazy, eh?
They totally redid this place and made it look less Chinatown looking. HA!
You still get the same kind of Asian service. I know a lot of people complains about them talking on the phone and all that other b.s. but seriously, are you kidding me?
Go to Silk, Haven or Red Door for the fluffy robes and quiet atmosphere. HELLOS — you’re in the smack of Chinatown… what do you expect?
Gees!
A lot of people asked about «my lady» — I have used every single one of them here.
Everyone is good but it depends on your preference. Some are lighter with their hands and some aren’t. So it’s whatever floats your boat.
Also please do not contact me asking stupid questions like do they do massages, nails or what other services they offer. Umm, you see their number up on top… yeah you call that number. Don’t contact me because I don’t work for them and nor did I memorize their service menu. Like seriously people, this site is to help people determine where to go by people’s opinions not the low down of businesses.

Stay away…
I usually get my facials at other Sai Kay locations but this past weekend, I forgot to make the appointment so the only one that had openings was the Bayard location. I was planning to treat my mom (first timer) to a relaxing facial. That was the idea… however, I walked in and saw a facialist being confronted by another customer. Understandably, I was greeted with a harsh tone. When asked about the package account number that I had opened, I couldn’t remember off the top of my head so she threw a huge book on the counter for me to find it. Since I didn’t open my account at this location, I called the one on Grand St. After I told the facialist my account number, she insisted on calling Grand St again to make sure it is the Grand St. location, which it was.
After all the bickering, my mom and I changed and was ready for the facial. I wanted to be in the same room as my mom. They have one room with four beds and one room with two beds. My mom was lying in the room with two beds and the other bed was empty. As I was walking towards the empty bed, one of the facialists insisted having me in the other room. I pleaded that I wanted to be in the same room as my mom, but that was no use.
During the facial, my facialist (I so regret not getting her name!) was very rough and quick. She spent about maybe two or three minutes on my extractions and I KNOW she needs to spend more time than that. I just recently came back to the States after being away for a year so I know my face desperately needs a facial. When putting on other lotions and using that buzzing thing, I didn’t hear her sit so she was doing them while standing. While I was trying to relax, the facialist next to me was aggressively trying to sell products. The girl was hesitant and kept on saying «I’ll think about it» but the lady just kept on pushing, explaining how good of a deal it is. The girl finally agreed. So much for trying to relax! Towards the end, the mask was left on for too long that it hardened and was hurting my face. After my mom and I were done, my mom’s eyes became very itchy. They forgot to wipe her eyes! So my mom spent 15min in the bathroom rinsing her eyes.
My overall experience here was absolutely horrible! I’ve learned my lesson of definitely calling ahead at my regular location. I will never, EVER, come back even if I were paid to come!