Running Paws Athletic Club

Yesterday was Minka’s last day at Running Paws after 2 years of going to daycare almost every weekday and many weekends as well (we moved out of NYC.) I wish I could give this place and their staff more than 5 stars. Minka has a BIG personality, and quite frankly doesn’t like many people, but she LOVED everyone at Paws, and they were so sweet and patient with her. I was so sad picking her up for the final time yesterday, I had to run out before I got emotional. Hopefully we’ll be able to leave her here again when we go on trips. I cannot say enough wonderful things about the staff. We will miss you so much! Open a location in Jersey City PLEASE!

Fantastic service. Manager is fantastic and meets all dogs in person to start. He is very responsive. Our runner Karl has been fantastic and it’s incredibly convenient to be in touch with him directly so we can communicate about timing, issues, anything really. It’s also incredibly helpful to have the same consistent runner with Charlie (a previous service we used sent different walkers each day and our dog had issues with that). I recommend running paws without hesitation!

My little Boy, Lance (18 month old Lab Mix), and I absolutely LOVE, LOVE, LOVE the team at Running Paws!!!
Lance has attended Weekday Daycare at Running Paws since August 2014 — and he just has the best time…
Every weekday morning, we sing our «Going to Running Paws» song and he happily pulls me there — just can’t wait to see all his friends! :)
Because of this amazing Team — of Tom, Brittany, Alexis and all — Lance (and I) have matured immensely. Lance has become very patient (barking less) and behaves older than his 18 months. Also, his interaction with other dogs of all breeds has resulted in a very happy, loving little Boy. There is always one Team Member with the dogs at all times and that keeps me worry-​free, too…
In addition, Lance gets his grooming right there! Jim, the best groomer, is just wonderful with my Boy…
The Running Paws Team treats all dogs and owners (Mommies and Daddies) like family…
As a 1^st time Dog Mommy, I’m extremely grateful to all of them — for everything!!!
:)

A top notch dog daycare and grooming facility. When I first adopted my dog she suffered from separation anxiety and Running Paws came highly recommended from her trainer. She was nervous to go there at first but the staff is so attentive, patient and kind with each animal and their individual needs. She quickly came to love it there, plays with other dogs and has a blast. Two years later she is still going several times a week and her anxiety is gone. I couldn’t ask for a better place for her to be and better people for her to be with. I would highly recommend it!

A first-​rate running service — in every sense. I cheered these guys last summer and will give them another shout-​out here. Every runner we’ve had for our two big dogs has been excellent. Their boarding and day care are also wonderful — the dogs are so much more calm after a day or long weekend at the RPAC spa! I can’t say enough good about these folks.

I’ve used Running Paws for their dog running service as well as boarding since I moved to the city 1 ½ years ago. In an industry with high turnover, we’ve only had 3 walkers for our dogs and all 3 have been AMAZING!!! They really cared for our dogs and definitely gave them plenty of exercise.
The boarding was also really good. The staff is always professional and my dogs come home tired every time. Its a great experience for them!

I use Unilocal a ton to do research, but I myself do not do many reviews, but I feel like I should pay it forward.
I just picked up my dog last night from boarding RPAC for 12 days. My dog has Addison’s disease and relies on a daily medication to control his stress/​severe symptoms. We provided RPAC all of the adequate meds no more, no less and med/​food instructions in writing. Upon picking him up, he had several pills left over which means they hadn’t administered medications for days!!!
They called me a few days into boarding to report a skin rash, to which they decided to administer Benadryl. When we picked him up he was extremely hungry, very woozy from the Benadryl, and looks and acts as though he has been underfed. Anyone who knows Addison’s patients knows that a side effect of medication is increased thirst. My dog has been completely uninterested in water for almost 24 hours, which is a rarity to say the least.
I can’t put in writing how very disappointed I am, as I had high hopes for RPAC. We’ll never bring him back to this facility.
You really do get what you pay for.

This past July we brought home a puppy who was barely 8 weeks young. Even though there were many quickreads, and internet searches — there really is no way to truly prepare for raising a puppy in Manhattan without going through a variety of experiences. I cannot even begin to express how LUCKY and FORTUNATE my family is that we reached out to Running Paws Athletic Club. They offered guidance, insights and helpful hints and pointers in order to get us set on the right path.
Initially, I thought we would just utilize RPAC for «in home Puppy Care» or as they call it, Puppy Paws, but what began as a few in home visits turned into dog walking, daycare, group sessions, personalized training and slumber parties. As hard as it is to go away, we always know our dog is not only well taken care of but truly happy to be overnighting in a communal sleeping arrangement with other dogs.
The RPAC staff is sensational and have become part of our extended family. I am a tough critic in cuisine, business and hospitality, so I truly mean this when I say Running Paws is an incredible place and I feel very confident and happy with every service they provide.

Never again! I have been bringing my pomeranian to running paws since 2008. I have always had a good experience until about a month ago. I made an appointment with Kierie (spell?) for a full bath and groom for my pom. Upon arrival I was expecting to see Kiernie, but some other woman named Jessica came to greet us. I was confused and asked her where Kiernie was, the person that i ad an appt with. She proceeded to tell me that Kiernie was «no longer there». I don’t live in Manhattan and had taken a cab there so reluctantly I handed over my pom to her because she assured us that my pup was in good hands. I had a funny feeling when I left and called to check in about 2 times. 4 hours later I was done waiting and went to pick up my pom. I told the guy at the desk to bring up my dog asap, whether or not if she was done. Sorry but 4 hours is too long to groom a 5 pound dog. When Jessica brought up my pup my mouth dropped. Never have I ever seen my pom with such a horrible groom. She looked horrific. Hair was not cut to standard, way too short, and it looked like the groom was done by a child. I walked out and called immediately to tell them that I wanted a refund in full for the mess they had done to my dog. It is now over a month later and my pups hair has still NOT recovered! After 7 years I woill NOT be returning. If Kiernie had quit, those that had appointments with her should have been told. It was unacceptable that we were not.

I just found this place the other day and couldn’t be happier! My dog Buddy loves this place he drags me there even if we are we a few blocks away. The staff is very friendly and knowledgeable. The best part is you get to see all the dogs playing when you walk in. Buddy can’t wait to go back!

I have been bringing my now 11-​month old puppy, Benji to the daycare pretty much every day taking advantage of their unlimited monthly visit promotion. He loves going there and playing all day and doesn’t want to leave. He literally freezes refusing to move once outside the door. There have been instances where I picked my 55+ black lab puppy (yes, he’s a big puppy) to carry him half a block making him come home with me. Best part daycare is that it helps me subside my guilt for being at work all day during the week. He gets a ton of exercise and makes plenty of friends. Great place, great people who are courteous and professional!

Started bringing my 4 month old beagle/​shepherd/​misc. mix puppy Rusty here for daycare back in June. They had an unbeatable puppy program, and all the dogs seemed really happy and well adjusted. Although, it was about a 30 minute walk from my apartment.
Rusty loves to play all day, so this was like heaven for him. The staff was very nice and extremely competent. Any time I had a special request or a concern, it was no problem for them. Rusty would come home and pass out at the end of the day. He also became a very well socialized pup, day care is such a great way for puppies to learn how to behave with other dogs. We even signed up for obedience training through their affiliated trainer, and it was so worth it.
Unfortunately, Rusty recently developed a sensitivity to loud traffic sounds, which I’m trying to help him with, but making the long walk to Running Paws is no longer possible. If we lived closer, Rusty would definitely still be chillin’ with the RP crew.

UPDATE: Since my last review in 2011, I got another Jack Russell named Jill. I got Jill from a «breeder.» She had been abused terribly. She was terrified of people, bit anyone who tried to touch her. She also used to wait until people walked by and would bite them on the ankle — for no reason.
I knew what a great job Running Paws did with Jack, but Jack was not a rescue. He was always sweet and mellow, so I had my doubts about whether they could help Jill as she was a basket case.
I told Seth, one of the owners of Running Paws, my problem. He agreed to let Jack and Jill come for a week to see if they could help Jill. Not only did they comp me for the week, they worked miracles for Jill. The first week I saw a difference in her.
So I enrolled her (and Jack of course) for the monthly package. By the way, you get half price for the second dog, but they were even flexible with that. Seth and Josh are extremely generous. Jill has been going every day and she lets the dog handlers pick her up and rub her, whereas before she would have bit their hands off.
Although Jill is still a little skittish, she is 10 times friendlier and allows people to pick her up and pet her. I am so amazed at the progress Jill has made in the short time she was there.
Tom is a great manager and so is his staff! What can I say?
RUNNING PAWS IS A MIRACLE WORKER!
Thank you guys for a great experience and helping Jill come out of her shell.

I brought my puppy in for his first grooming a couple of weeks ago — WORST DECISION EVER. The groomer cut his paw pads so badly that he has been limping ever since. You’d think they would give a puppy slightly more gentle treatment, but this just shows they have zero compassion for the animals in their care. She even cut his eyelashes! The services we paid for were not completed — it did not appear that his ears were even looked at, let along cleaned.
AVOID.

Let me start this very detailed review by saying I really liked Running Paws at first, but I now see they are not experienced enough to handle the number of dogs they have while provided moderate, respectful customer service.
At the end of March my dog was boarded for the weekend at Running Paws. He had stayed there for day care a few times before and the place seemed like a good place for over night care. Running Paws had my debit card on file with my authorization to charge his boarding/​daycare. I also signed a contract stating that I would be responsible should he get hurt or fight with another dog. Upon signing this agreement the staff assured me that my debit card number is safe and that any unexpected charges would be prompted by a phone call not just a surprise charge.
On the way home from my weekend away i received a notice that my debit card account was overdrawn. I signed online and was shocked to see a charge from Running Paws in the amount of $ 871.00. I immediately called Running Paws and let them know I saw this charge and asked if it was a mistake or if something had happened involving my dog. They continued to explain that one of their trainers had thrown one tennis ball for my dog and another dog and while they were both biting for the ball my dog had bitten the dog instead. The other dog had to get stitches but was doing fine. They reiterated again and again that my dog (Devin) was not at fault and there was no malicious intent what so ever. I told them that I would call them the next day to discuss when I was home (it was Sunday afternoon).
I spent sometime and gathered a few questions i would like answered regarding what happened. Some of these included: date/​time of incident, who was working, why weren’t we called, copy of the vet bill, photos of the wound and why they were using just one you for multiple dogs (every other kennel doesn’t allow personal toys in order to avoid situations just like this). After speaking with the manager an email was sent with just these questions. The manager responded with pictures that Running Paws had not taken but the other dogs owners took days after the incident. Another email was sent back to the manager because most of the questions were not answered from the first email. In the end we found out that no incident report was filed (i guess that isnt part of their practices) and that we weren’t called and notified about the incident or charge because they were too busy (but not busy enough to charge my card). Also they stated that my dog was welcome back anytime and offered free boarding (which i will not accept because of how this incident was handled). They also said not to worry because the other dog has insurance so in 2 – 3 weeks I will receive a check for most of the cost charged to my card.
They did send me a copy of the vet bill which was a little over 1,000 and the amount was charged to a credit card (not mine). I inquired as to what the $ 871.00 charged to my card was for since it wasn’t shown on the vet bill and they said that $ 871.00 was an estimate that they charged before the vet bill came… so where is my $ 871? did they give it to the owners… i still haven’t gotten a clear explanation. After reviewing the agreement i signed it does state i am responsible for my dog financially BUT in cases where there is not fault (and they stated that my dog was not at fault it was an accident) both owners split the charge. The agreement also stated that for financial costs arrangement could be paid to make payments to running paws (i was told this wasnt an option since it was on a Sunday). Due to the fact that this charge over drafted my account i fought it with my bank (they reversed and i am now holding this charge on my debit card). It has been two months and we still have not heard anything from running paws. I called them last week and still have not heard anything back and it has been 6 days

Team Running Paws has been a dream come true. Very easy to work with and accommodating to our schedule. Our runner, Karl, displayed a great affection for our Labrador retriever, which is always a relief when entrusting the care of your loved one with someone new. Prices are competitive with other local businesses, but the company was incredibly friendly! Absolutely recommend their services (our dog does too!).

I used Running Paws’ puppy program for 2 months. I had them come twice a day/​4 days a week to feed, play, and walk my puppy. Heather was great and my dog loved her! When I first was deciding whether or not to sign up, the owner, Josh, actually came to my apartment for an intro session and talk through everything. His commitment and love for Running Paws was very clear at that moment. I took my puppy to their free play a couple times as well and the staff seemed very friendly and knew their dogs well. The only complaint I have is I wish the update that they leave at each visit was a little more detailed. Other then that, nothing but great things to say! The only reason I left was because I wanted to move my dog to daycare and needed somewhere en route on my commute to work.

I bring my dog here for grooming and love it. Jim is an amazing groomer. I know that he has to be very patient, because he is the only groomer that my dog will allow to file his nails. He always leaves my dog looking like a rock star when he leaves.
I always feel comfortable leaving my dog here for grooming and know that he will be safe, which is a huge comfort. I have read reviews where people’s pets get injured while getting groomed. Thankfully I have only had positive experiences here and will continue to bring my little one here.

I come to this review from two perspectives. Not only was I employed by Running Paws as one of their athletes, but I also used the daycare service for my little love bunny, as he absolutely LOVED going to the daycare when I went out of town. I know everyone says that, but I can tell you honestly that the minute he walks into the health club he totally forgets who I am gets super excited to play with the other dogs and attendants.
I took a position with Running Paws for two reasons: I love dogs (perhaps more than people) and I was looking for a consistent exercise routine. Running with my clients 5 days a week was a GREAT way to stay in shape.
I worked with Running Paws for 3 years. I had an opportunity to meet all types of breeds and all types of sizes. Working with Running Paws gave me a chance to meet some great people and to be a part of their extended family. When caring for someone’s dog it can be like caring for their child. And to be invited into the homes of my clients and establish lasting relationships with so many of them other the years was a socially rewarding endeavor. I really enjoyed my time working with Running Paws and made some great friends along the way.
The owners of the company (Seth and Josh) were always great to me and made my time with the company a lot of fun.
I had a chance firsthand to train a lot of runners over the years. And what impressed me most about the new hires was their genuine joy in working with dogs. I always felt like I was the one benefitting the most by making a supplemental living at such a fun and fulfilling job. I essentially got paid to have fun and play with dogs a few hours a day. I mean, who can beat that as a source of income!!!
Running Paws and my clients left me some amazing memories. I’d recommend the service to anyone needing grooming, daycare or fitness for their dogs. What makes the company unique is that it’s the only one of its kind in Manhattan that caters to the needs of dogs by keeping the fit and healthy.
I could go on rambling about how much I enjoyed working with Running Paws. But I think the service and their reputation speaks for itself.

I am so happy that I found running paws for my pup! I use them for boarding. They have 24 hour cageless care for dogs, which I think is amazing. My dog has never used a crate, so I wouldn’t want to take her a place with cages.
My dog is a little excitable and anxious, but I trust the staff at running paws. I am also a little excitable and nervous as a dog mom, and they are always so nice. I have called and emailed to check up on my pup, and they always let me know exactly what’s going on with her. Also, I love that they put pics up on their facebook pack! I walk a good 20 blocks to go here… it is just the right fit for me and my pup.