Rita’s Needlepoint

Fantastic find — I did needlepoint as a child with my mum, and went in to rediscover the craft. What struck me was the cool designs now — it’s not all homey and kitsch and folk art (there’s plenty of that if you like it, but there are great modern designs too). I am starting small and planning to work up to something bigger. Thanks to Rita & her team!

My Mom and I were in from out of town visiting friends and we stumbled upon Rita’s. What a find! Mom was thrilled to find exactly what she was looking for and was so appreciative of the help she received from the staff. Rita’s now has a loyal customer from Kansas City who will be doing all of her needlepoint supply shopping online and via telephone… and, we’ll definitely be back next time we are in town!

I went in today and the employees were extremely rude. I wanted to get a belt finished and the employee did not even give me a hello or tell me her name, but instantly looked at my belt and told me that the belt was too wide and they do not use the folding over method when finishing. That is fine, but she could have been much friendlier. I would definitely not recommend going here. Also, they told me that it would take 6 — 8 weeks to finish the belt, while a place in St Louis, called sign of the arrow, told me if I send them my belt it will be finished in 10 days and will be much cheaper.

I have shopped at Rits’a many times and was shocked to see that they don’t have a five rating. I seldom write reviews, but I like Rita’s that I felt that I had to tell people how great Rita’s actually is. Rita herself does wonderful things, if you want to do a births a announcement Rita can pencil in all the information on the canvas for you! few can do that so well. Rita’s I, a needlepoint store. They carry high quality needlepoint canvases and materials to complete a canvas as well as quality services. I never had a payment problem. If you do needlepoint you will love it.

Nice store with a nice selection, terrible customer service. People who craft are using outgoing and friendly, but not the staff at Rita’s. Considering that needlepoint isn’t a cheap hobby, I would expect the staff to be much more solicitous. When I walk into an establishment and the staff behaves as if they are doing me a huge favor, that’s the red flag. I’ll never go back again. Even the website seems like they couldn’t be bothered.

Went to Rita’s after a freezing cold walk to Michaels the day before. Fearing my safety if I walked back to Michaels in the wind and cold and since I was having lunch in the city anyway, I looked up Rita’s. All I needed was some embroidery floss: brown, black and white. Simple.
Rita’s is very close to the 6 train and very easy to find. (Trick: it’s on the second floor and right around the corner. not really between Lex and 3^rd as the website says). They had a great and organized selection of floss but not much else I would be looking for.
My total came to about $ 8 and I pulled out my Paypal debit card that I use for purchases for my Etsy shop and was looked at like I was an alien. So I said, «Do you not accept credit cards?» and she sort of mumbled and shook her head no. So I asked what the minimum was and was told, «Well, usually at least $ 10» but she seemed like she didn’t even want to commit to that. Annoyed, I borrowed the cash from my shopping partner and left. They have a lot of embroidery floss, if you’re nearby and it’s convenient, go. Otherwise, I’d find somewhere else.