Rit Saini

Worst experience ever! The doctor treated me like I wasn’t a person, but at least she did her job alright. But the worst came with the billing. Before I had my appointment I wanted to find out how much it would cost. I asked them and they told me that my insurance didn’t cover it (which I expected), but that it would cost about $ 60 – 120. When I left They billed me $ 80 and I was happy. I asked if I owed anything else, she said no. Then two months later I get a bill for $ 100. And when I called to ask what it was the lady on the phone treated me like I was an idiot and kept repeating herself over and over despite me telling her I understood what she said but that wasn’t what I was told at my appointment. I have never talked to someone so rude before. I am shocked that this person has a job talking to people. I paid my bill just so I wouldn’t have to speak to her again. Then here I am another month later, and I get another bill for $ 30. What kind of place are they running?

HORRIBLE FRONT DESK GIRL!
She was not attentive at all! She seemed like she hated life and blamed me for it.
My experience with Dr. Saini was not great. She seems like a sweet person but being sweet does not solve my problem. She didn’t even spend more than 5 minutes with me and charged an arm and a leg for a consultation that wasn’t even a consultation! I felt EXTREMELY rushed and unimportant.
If it wasn’t for the girl at the front desk, I maybe would’ve given Dr. Saini another try but NO THANK YOU.

Dr. Ritu Saini showed no bedside manner, and her front office staff exhibited a lack of investment in ensuring my prescriptions were filled. I have never been treated so poorly by a medical professional. I cannot stress this enough — please, please take your medical needs elsewhere.

I don’t believe patient care is this doctor’s primary concern. Dr. Saini promised a prescription refill with a follow-​up call, but because she left for the weekend early she could not fulfill my much needed prescription, in fact, the front desk said I would have to make an appointment for Tuesday (it’s Friday) because I hadn’t been in within 3 months. I wish they had mentioned that deadline before and I would’ve called sooner but I’m not really in the business of getting refills on drugs when I don’t actually need the refills. When you’re dealing with a shortage on a prescription you physically cannot and should not wait several days to see a doctor. The way they handled my request was flippant and uncaring and I’m very disappointed I trusted Dr. Saini with my health.

I loved my experience with Dr. Ritu Saini. She is straight and to the point and does not make you wait a long time at all. I had horrible hormonal cystic acne for years and she was able to help me with the right treatments when other dermatologist could not. Her treatment plan cleared up my skin and I am thankful for her help! I have never waited more than 15 minutes to see the doctor and she has never disappointed me with her treatment. I will continue to go to her and would recommend her!

I had the same experience as Hirsha with regards to being charged for «surgery». I went into for a consultation on acne and Dr. Saini very cooly and smoothly said oh let me remove those (blackheads? whiteheads? forgot what it was) for you. Which only consisted of scraping my face with a blemish remover. That was surgery. You’re kidding me?! My insurance covered it but I still called to ask them about it and the reception (whoever picked up, not Dr. Saini) said «well it goes to your insurance right?» Yes it does! And unnecessary claims are on e of the things that drives insurance premiums up. Such a scam. Stay away from this place. And while some reviews are related to groupon customers, they are still reviewing in the quality of the service. The whole surgery charge is unethical imo.

Awful overall experience. In addition to being charged for «surgery» when nothing of the sort was conducted, this office has a terrible staff and provided horrendous customer service. After a 5 minute appointment with a seemingly unconcerned Dr Saini, at least now I know where NOT to go. To her credit, I set up an appt for my face, and she looked at it. Thanks. But then I asked her to check out something small on my back, and she told me nothing was wrong and that I shouldn’t be concerned. The fun begins now.
I called in to confirm why I saw a charge for Surgery on the insurance claim. Apparently, this office defines surgery as squeezing a small area on your back, telling you that NOTHING is wrong with the area after nothing comes out, and then reaffirming that, once again, NOTHING IS WRONG WITH IT. No prescription for that issue, no recommendation, no concern… NOTHING. Yet, there’s a charge for surgery on the insurance claim. When I voiced my concern about this charge (by speaking calmly and in an inquisitive manner), not only was the staff very rude to me, but a woman named Marka actually hung up on me! Sorry Marka, was my civilized and non-​profane manner making your job really difficult? Is answering the phone and addressing the concern of a patient really a painstaking task for you? I figured that the staff should take some responsibility in retaining client loyalty. Well, she just made completely sure that Dr Saini lost a patient. Of course, she wasn’t the only rude one, but hanging up on someone will ensure that your name gets called out.
Do not go to this office. Do not go to this office. Just in case you’re still thinking about going to this office, here’s some food for thought: DO NOT GO TO THIS OFFICE.

Horrible staff.
Doctor is oblivious as to how horrid her staff is. This can truly make or break a doctor.
I had gone to Saini for some minor scarring that I have. She stated it was not necessary to do anything about it, because it would not help. I went to another dermatologist (Somebody with a good amount more experience than Saini) Who disagreed with Saini, and stated that laser treatments would help the scars that I wanted cleared up.
Three months later, my scars are barely visible after treatments with this new dermatologist.
Saini’s aesthetician: to be working at a dermatologists office, you would expect more experience, better results and more professionalism.
They are not honest about their charges/​packages & billing so please be careful.
Just go elsewhere. Lots of other choices in New York City, and ones where you will get much better results, and deal with a much friendlier staff.
Did I say horrible staff? Can’t stress that enough.

Most reviews here are relative to groupon. I actually had a medically-​related procedure (wart removal) on my face.
I was EXTREMELY afraid of scarring. I got Dr. Saini and she basically said that the liklihood of a scar was low, or it would leave a small white mark. I’ve had other doctors (non-​dermatologist) mention that freezing the wart may be the best procedure. Dr. Saini said the least invasive was actually surgical removal. I paniced about a small knife cutting a piece of my face off. She basically had her nurse numb the area, cut the wart off, and applied a machine that burns the area to sterilize the wart area (I think?).
One month later, no scar whatsoever. I can shave again. No bleeding or visible remains of anything related to a wart. Although she may not deal well with groupons, she is great for medical procedures in my opinion (after all she is a doctor… not a spa manager). I would say that this was a perfect procedure.
The wait time was about 10 mins in the waiting area and about 45 minutes to an hour in total. Good job. Would definitely use her as my main dermatologist in NYC.
NOTE: I think she moved to a different office number in the same building.
EDIT: I did go to her around 5 P.M. in case anyone was wondering about when I went.

I came here with a $ 50 groupon last year for a consultation and an acne chemical peel. didn’t feel like i got my moneys worth AT ALL! I spent most of my time with the assistants… only saw the dr for like 3 minutes. she didn’t say much and then just told the assistant what to do. and then 2 of the girls put the chemical peel on my face while gossiping at the same time. I think one of the girls was new. My face is not for your practice. You want to practice, go practice on your coworkers.

Decent place. Had 2 groupons. The entire thing was over within 45 mins (consultation and peel)
The doctor was ok but seemed weary of dealing with or having people with groupons in her office. The peel left a burn mark on my face and I left from the experience dissatisfied. 2 stars because the person (her assistant) who talked me through it and did the peel was super nice.
Not crazy about it — didn’t seem worth it.

I just used my 2 groupons for a consultation and peel. Everyone was very friendly and helpful, but I didn’t leave feeling satisfied. Dr. Saini came for a brief consultation and did not go very in depth. I had to come up with my own questions to try and get more information about my skin. The peel was done by an assitant and lasted 10 minutes. When I spoke to the receptionist to schedule my appointment, she said to leave 3 hours of time, but this only took an hour. I was in the waiting room for the same amount of time as the examination room. Maybe they treat non groupon customers with more interest but I felt like they were trying to rush through my consultation and treatment.