Laser & Skin Surgery Center of NY

Saw Dr. Geronemus for tattoo removal and Dr. Cindy Bae to sow up my gauged ears and remove a micro dermal. Tattoo removal went very smoothly and Dr. Geronemus was very friendly, worked very quickly but thoroughly, and his nurses were awesome.
Dr Bae was super friendly as well and amazingly charismatic. It was a pleasure speaking with her and she put me at ease the whole time. She fit me in immediately and was very flexible, even able to do an unscheduled surgery with 30 mins notice. Taking everything into consideration, there was hardly any waiting time. The surgery itself was really quick and just as easy as she promised. I really look forward to seeing the healed results.
I highly recommend both and despite the price tag, I so far feel like it has been worth it and am happy with the service. Will be happy to update after follow up appointments. Thank you again!

God awful experience with Dr. Bae
I went in seeking treatment for my skin condition I had since birth. It made people uncomfortable when they notice it, some even react to me unpleasantly… but it not contagious. It just «Vitiligo»…or so I thought. I finally had enough of the none sense of how ignorant people are base on my complexion so I called up and set up an appointment. I Don’t have insurance so I paid out of pocket. $ 400 for the consultation…
I Had Dr. Cindy Bae. She spoke to me for a few minutes informed me that I have «Nevus Depigmentosis» then leaves the room and had the nurse measure the affected area then she left as well.
10 minutes later the biller walked in the door to inform me of the price for excimer laser treatment $ 350 a session. It can take 30+ session to see any results… if at all. But the first 1 is free. Then the biller leaves and I don’t hear from anyone for another 30 minutes… Thought to myself this is ridiculous (paid $ 400 for a 5 minute chat with dr. Bae) so I just walked out. Baffled.
A couple of minutes later I received a call from them apologizing and that dr. Bae would like to laser me… I went back. Dr. Bae apologized told me she was busy with another patient.
Anyway…The process took less then a minute and she advise me to go get some makeup for my condition from the 2^nd floor and not to get anymore laser treatment for vitiligo till I have insurance…
I am never one to post. Mainly because what I wanted to say had already been said. But if you’r reading this I would advise you to go else where. Anywhere but this awful place. Just the thought of it ruins my mood.

I was personally recommended to one of the doctors there. I called to ask about a procedure and estimated pricing, not for an exact quote. I had already consulted with one of the top doctors in the city and knew what i wanted done. I respect that their policy is not to give exact quotes, however I had a general question about range of price and she was adamant about not giving me any information at all what so ever. They wanted $ 400 for the consult which i think is high especially when i don’t have at least range of what the service might cost. This cost goes towards the service but i’m not going to go there if I have no idea of what they charge. I think this is ridiculous. I may have come for a consult, but the woman who i spoke to was truly unhelpful and quite frankly, it was a turn off.

Ripped me off! I have a skin condition that I asked Dr. Brauer’s staff if he could help me with. They said yes. I called back again and said that I really want to know if he can help and they said yes don’t worry he can.
Well guess what happened. He said it was normal. They went ahead and charged me $ 200 in cash. Well I have done much research on this topic and there are doctors that do say this is normal but it is not and there are specialists that will help. But most importantly can you imagine my anger afterwards.
Even after Dr. Brauer said to charge my insurance they still asked for cash. Watch out. Slimy staff. Real crooks.

Just want to say THANK YOU SO MUCH for helping me to heal from my laser burns caused by another dermatologist. Dr Shelton has been kind and professional throughout this nightmare. He has performed several vbeam and cortisone/​5fu treatments to flatten and remove the redness from the burn scars around my eyes. Highly recommend him. And thanks to Dr G for checking up on my progress. I feel as though everyone here works as a team and truly cares about the patient.

This review is for Dr. Yoon Soo Bae. She is great! I made an appointment on Tuesday evening for a cometic consultation. The wait time was minimal and she is super knowledge about what I wanted done. I went in to see Dr. Bae because I have a lot freckles from years of sun exposure and also wanted to see what other procedures would she recommend to «prevent aging». She recommended the Picosure laser and Botox for me. She was very thorough on explaining how the procedures worked, the recovery time, and was very open to questions I had planned on asking. Not was I able to get very reliable informations about the lasers and procedures, I was able to get same day treatment as well! I am very happy with the results! The Botox injections works amazing for fine lines. I even noticed by freckles getting lighter already after one treatment! (she recommended 3 – 4 laser treatments for a noticeable change in the freckles). She is super nice and friendly, and very easy to talk to! The nurses and staff at LLSC were great as well! I would def be coming back here for any dermatological treatments, both medical and cosmetic!

This Review is for Dr. Cindy Bae. After an accident, I had cuts and scrapes all over my face that were for sure going to leave scars. I went to see Dr. Bae, she is extremely professional and knowledgeable. During my visit she explained what my options were. Following her recommendations and treatment plan, the scars are getting better!
Her nursing staff and medical assistants are very friendly and professional.
She also has convenient appointment times which is crucial.

— Wait time was reasonable.
— This was my first time at the doctor (Dr Yoon-​So Cindy Bae) and she did a very quick glance at my skin. I would expect that first time would be more thorough.
— She recommended I get an over the counter patch to get rid of one minor problem — it worked great and cost less than $ 5. However, on another similar problem she asked if I wanted to use liquid nitrogen to get rid of it right away, this would be faster. It was hard to say no to something that works faster. Later I received a bill for $ 160. $ 5 vs $ 160? Would be nice if she informed me of the price difference so I could make a more informed opinion.

This review is based on Dr Yoon-​So Cindy Bae. I thought that she was excellent. Very efficient. Educated me about ABCDE, where I have met various Doctors who fail to educate their patients. She was very honest and could have taken my money to fix a skin problem I had but she said the problem would come back and it would be a waste of money. I will be back for any problems and/​or my next annual check up. Oh, and I didn’t have to wait more than 5 minutes!

The best of the best. Great quality physicians, wonderful nurses, top of the line technology, and a welcome atmosphere. I recommend them to everyone, and I wouldn’t consider going anywhere else for my skin care.

Dr. Jeremy Brauer the best of the best! Thank you for making this an easy experience. Highly recommend to anyone seeking cosmetic & medical treatments. Very attentive & professional in everything he does. Loving the results from my Dual Fraxel treatment. It was my first time getting anything cosmetic, and Dr. Brauer made it so easy since I was so nervous.

DO NOT visit this center for laser treatments. I rarely write reviews but took the time to write this one because I would hate for others to put in the same situation that I am in.
Here is what happened to me. I went to the center to get laser treatments for dark spots /​pigmentation on my cheek. The first few treatments went very well and lightened up the dark areas. Subsequently, I had a laser treatment that went bad and caused the dark spots to get worse! I went back to the doctor and she acknowledged the worsening of the pigmentation and promised to treat me for free until the dark spots are reversed.
After that, I became pregnant and had a baby and was unable to resume treatment until one year later. Once i came back to the laser center, the staff told me I needed to pay thousands of dollars for treatment to remove the dark spots caused by the bad treatment in the first place!
It seems that the center puts profits first and don’t care much about patient outcomes. Please think twice before coming here.

5 treatments and $ 2,000 later the black tattoo boarder still remains. Don’t bother trying, a waste of time and money!

I had the MiraDry treatment done at the Laser & Skin Surgery Center of NY and it’s been great. Dr. Brauer is very knowledgable, extremely professional, kind, gentle, down to earth, caring and easy going. He explained the procedure and answered every question I had.
The nurses are very nice and empathetic. The staff is also amazing. Whenever I called with a question, they were more than happy to answer or transferred me to speak with the MD. I highly recommend this place. They are very professional, it’s a clean office and they do know what they are doing. I did a great deal of research on different places that did the MiraDry treatment before deciding who I’d do the treatment with. I’m more than satisfied I chose them. I certainly do look forward to having other procedures done at their office.

I had an appointment with Dr. Elliot Weiss and I waited over two hours to see him. It was a follow up after a procedure I had received in the Southhampton office. I was his first appointment of the day. I waited well over an hour in the waiting room and then at least 45 minutes in the exam room. I waited because his staff kept telling me he was on his way. I was told he was stuck in traffic. I know running late can be stressful so I kept waiting. And waiting. He never came. So finally I left and then waited for an apology. I never got one. Totally rude and very unprofessional.

This facility is very nice and the staff treat you very well from the moment you walk in. I followed Dr. Adigun from NYU Medial Center to this location as she’s the best dermatologist. She really goes through every option that is best for you and I’ve really seen great improvement with my skin because of her. Just an overall kind and wonderful doctor. If she moves again I shall follow her lol.

I was referred to the Laser & Skin Center of NY by a relative who sees Dr. Geronemous. I browsed the website and did additional research. The long and short of it is that I selected Dr. Elizabeth K Hale to treat my fair, sensitive skin for redness (rosacea), acne scarring and anti-​aging treatments. She is a very well known, exceptionally well-​qualified «celebrity» physician. As I am not a celebrity client, I was a bit worried that she would not see me, or that she would not give me her best efforts. Those fears of mine were immediately put to rest.
Dr. Hale quickly told me which treatments she thought would be best for my conditions. I trusted her immediately. It is easy to trust Dr Hale and her recommendations because she has so many patients (experience!) and she has full access to every device and treatment. Dr. Hale used the V-​Beam laser and Fraxel Dual on me.
It is also very easy to trust Dr Hale with the fillers she recommended. I know that the end result depends on the skill of the doctor doing the injections. Dr. Hale did a superb job on me. Even though she used Juvederm Ultra and Sculptra on me, I don’t look like I’ve had anything «done.» I don’t remember any pain or bruising. All I remember is the many compliments I began to get in the following months. Friends, family, even strangers made the most pleasing comments about my appearance and complexion after Dr. Hale began treating me. Most wonderful of all, my husband and daughters were amazed and full of compliments. How often does a husband say «Any time you want to go to New York to see Dr. Hale, that is fine with me.» He also said, «Can I get in to see Dr. Hale also?» I tell anyone who asks me that my new appearance is Dr. Hale’s magic and I would refer anyone to her.
I can also recommend Dr. Lori Brightman, Dr. Hale’s colleague, for her cool sculpting treatments and for treating my daughter’s complexion when Dr. Hale was out of town.
Finally, I cannot say enough kind things about the staff I have met. The nurses are amazing and Jenna, the scheduling assistant, puts up with my many scheduling changes with a grace and patience I have rarely experienced.

DO NOT GO HERE FOR CLINICAL TRIALS!!!
I do not often do Unilocal reviews. Your business pretty much has to be outstanding, or god awful.
I signed up for a tattoo removal clinical trial at this center. The treatment was to be with Dr. Geronemus, but I ended up being treated (mostly) by Dr. Jeremy Brauer.
When I signed up for this clinical trial, I was SPECIFICALLY told by Dr. Jeremy Brauer that I would receive 10 removal sessions, and if at the end of those 10 sessions my tattoo wasn’t successfully removed, I would receive further treatment free of charge until it was gone.
Yes, of course I signed the paperwork that basically said «even if you die you can’t sue us». I wanted the tattoo removed. I signed similar paperwork when I played Little League!
I would NEVER have even bothered to go through the lengthy clinical trial had I known that I would be left with HALF a tattoo on my arm. The procedure took a year. And for what?
To their credit, the medical assistants there are very kind and professional. At least they were to me.
And at first, so was Dr. Brauer
But month after month as I came in worried at the lack of progress, he kept reassuring me that he «would take care of me» even if it was after the clinical trial sessions ended. And that he «wouldn’t let you walk out of here with half a tattoo! Don’t worry!»
And that is PRECISELY what happened.
And of course, for the last 3 – 4 sessions, Dr. Brauer was nowhere to be found. I had three different doctors that I had never met performing the removal sessions. They knew nothing about me or the details of my treatment.
Recently, I went in for my «final evaluation».
Dr. Brauer was very cold and told me that my tattoo «looks pretty good».
I don’t know what he was looking at. It does not look «pretty good». It looks like a horrible half of a tattoo!
I asked about what he had said regarding further sessions to actually remove the tattoo… he immediately skirted the issue and left the room.
Then, someone from billing came in and told me that I can keep coming in for more removal sessions… at $ 500 a session!!!
So, left with HALF a tattoo on my arm and a cold shoulder from Dr. Brauer, I have few choices here. I can «re-​get» the same tattoo, I can try some less expensive over the counter tattoo removal creams, or I can live with a cloudy and confusing right arm.
All I ask is that people be honest. ESPECIALLY medical professionals who are dealing with your body and health.
I was blatantly lied to by Dr. Brauer about the tattoo removal.
Obviously, I will never return to this center, and I ask that you be VERY careful when choosing between your skin care options.
Don’t go here.

Dr Karen is absolutely amazing, I had a mole removed before my wedding and I can’t imagine the procedure going better. Her follow up and «bedside manner» of the next few months while she worked on the scar was wonderful. In addition this office has the NICEST office staff in New York City. Highly recommend this office and Dr Karen.

*** This rating is for the receptionist, not for the doctor.
I had bad experience with this clinic. I have to make this comment, made me so mad, even my daughter overheard converstion with the rude lady receptionist:
1)I just made a called to find out infomation regarding my insurance (HIP), and some doctors information at this clinic. The rude receptionist has no knowledge of my insurance (she is a receptionist and she should know her job.
2) When I start asking if there were any other doctors that accepted my HIP, she had a loud tone with a very nasty additude.