Resource Furniture

took our deposit. promised 14 – 16 weeks. 20 weeks have passed and still no bed.
On Sept. 9, 2015, Resource Furniture required us to pay a 50% deposit and stated in its quote that our furniture would be delivered between 14 – 16 weeks. It is currently Jan. 28, 2016. 20 weeks have passed and Resource Furniture has not yet delivered a bed.
It is currently February 8, 2016. On January 28, 2016 Resource Furniture demanded that I pay them an additional $ 3,517 in order for them to delivery the bed that they had promised to deliver four weeks ago. The Resource Furniture Contract stated that they would deliver the bed between 14 — 16 weeks ago. 22 weeks have passed. Resource Furniture has taken $ 5,050 from me and Resource Furniture has not fulfilled its contract.

My daughter and I had a little money from a home sale and we’d always wanted a Murphy bed. We were moving into a NYC apartment with a very tiny third bedroom that wouldn’t have accommodated a true «guest size» bed. We’d seen a video of the Clei furniture on Facebook and found Resource Furniture just a bus ride away. Our favorite purchase ever is the Poppy bookcase/​desk/​single bed with a beautiful mattress that gives a wonderful night’s sleep. Thomas was our salesperson – very accommodating and knowledgeable. We’re moving out of state and even though we’ll have a home with large bedrooms, this piece will go in our bonus room. It is our favorite piece of furniture ever – wonderfully made and it makes our tiny bedroom serve so many purposes… Just beautiful. Yes, it’s pricey but worth every penny as far as I’m concerned…

Goliath table is amazing find, I use it as my «primary» dining table and always get compliments. Inherited a murphy bed w/​couch (great concept) but needed custom mattress. I bought through RF and spent way too much. Next time I will order a custom mattress through another company for a fraction of the price.

This is an amazing furniture store. In this day and age people associate innovation and tech to software companies. This is one of those companies continues to innovate with technology even with the handicap of physical materials as its medium. (Meaning software is cheap, physical products are expensive)
Many consumers on this page complain a lot about the price tag. Now that everything is produced so cheaply, I think people forget that a good product costs a lot. It may be subconscious and no one is stating that they’re doing this comparison but comparing this type of high quality furniture to Ikea is like comparing Peter Luger’s to McDonald’s. Yes Ikea has a really nice brand but it is essentially the same model — cheap materials, cheap models, high volume, low prices, with a very systematic way of producing the furniture.
I am not saying Resource Furniture couldn’t do with revisiting their finances/​business model but there is nothing wrong with the price they charge for their product. There are very few stores that do what they do.
You’re right, people with small living spaces generally don’t have the money to purchase these items. I don’t think that is for a Unilocal reviewer to lower the stars for. It’s a bit narcissistic to think that this furniture is specifically built for you.
Advice to the owner — if you had to reply to a Unilocal reviewer on where the money goes there’s an issue with the business. Either you’re not transparent enough, the branding doesn’t do well with a certain demographic, or there really needs to be an adjustment in the pricing. Not knocking on the product — it truly is amazing. I am convinced if you guys started with a Kickstarter project the perception would have been different and your pricing might have been different as well.

Yeah, I had have to agree with most everyone here. I just stopped in looking for a Murphy Bed solution. They had fine units, but I have a king size mattress, and none of their systems accommodate that. Also, with whatever system you get, you must use their customs mattresses. These things aside, yeah, who can afford these prices that needs these kinds of solutions ?! If you are trying to save space, you obviously don’t have much $, or you’d live in a larger apt. It’s senseless.

So here is the deal… if you´re broke and don’t have money enough to rent/​buy a large luxurious apartment, you can always rent a 200sq.ft. studio and fill it with a $ 4,000 piece of furniture. (too nice but out of reality !!!)

James Bond-​like morphing furniture, nice staff who have the extreme prices on the tip of their tongue and don’t have to go «look it up.» If only they could manufacture this stuff locally as well as in Italia — the country could do with some help and a lower carbon footprint …

Really, over $ 4,200 for a console table that expands (the Goliath table in wood)?? And then they want to charge an extra $ 100 to pick it up in Newark??? Really??? I don’t think so!

our designer emily worked diligently with us to put together the perfect space for our tiny studio apartment. we had a couple of bumps in the road and steve jumped right in and resolved the issue to our mutual satisfaction. you will not find a more comfortable mattress, beautifully designed furniture & wonderful installers!

I’ve been coveting a resource furniture bed for a a guest room for years. The staff was helpful and after my order was placed in the showroom they were responsive via email. Yes it takes 3 months, but they held the piece for me once it arrived and I wasn’t ready to receive it. The installers were very nice and efficient. The bed looks great. Can’t wait for my guests to use it!
4 stars out of 5 because they don’t accept any credit cards —

I don’t write often, so when I do, it’s usually thanks to an incredible experience that I just had to share!
I decided to stop into this location on a whim while traveling out to NYC for business. What brought me to them was the fact that they sell the famous Italian line, Clei, which features modular furniture for maximum space efficiency. I didn’t have an appointment and when I first arrived, I felt a little intimidated by the fact that I was just a ‘walk-​in’ but that quickly subsided with the friendly atmosphere and sales associates.
Long story short, I haven’t decided on what I plan to buy yet, but I’ve been working with Thomas and he’s been a dream! He’s been patient with my multitude of questions, and he’s been super helpful helping me brainstorm alternative options based on the space and my needs. I feel like he probably knows the measurements of my room even better than I do now!
Thomas made me feel so comfortable with the whole process. Top notch service and I can’t recommend them, or Thomas highly enough!

Amazing furniture. Is it really the case no one else could make a cheaper version?
I think I’ll wait until knock offs are available. At the moment: I’d rather have the cash folding in my wallet, than a bed that folds into my wall.

I love the furniture and creativity and would definitely recommend going with Challie. She’s super talented and knows what’s up. Tight quarters of NYC doesn’t mean giving up happiness.

This furniture changed my life! I have been admiring Resource Furniture for years and decided to save up for a Murphy bed/​sofa for my small studio apartment. My previous Jennifer sofa bed sucked and was really bad for my back.
Challie helped me in the show room and was delightful and answered all sorts of questions, even weird ones I about mechanisms to the Murphy bed. I can tell she cares about good design and knows what she’s doing. Micaela took care of scheduling the delivery and she was great as well. Also the movers get an A+. They were so nice and made sure things were put together right. I highly recommend resource furniture. I love them and recommend them to all New Yorkers or people who live in small places. The difference has changed my life and I am happy to have dealt with them!
–Marne Meisel

Nice furniture. Ridiculously overpriced.

I was so thrilled to have found Resource Furniture. My clients are always looking for ways to save space here in the city, and RF has the most beautiful and versatile convertible furniture I’ve ever come across. The owners and staff couldn’t be nicer or more helpful.

Wow. Just wow. Some of the craziest, classiest, most avant-​garde furniture I’ve ever seen. And yet, tremendously practical… Unique products. Helpful and friendly staff.