QQ Nails and Spa

I got a chemical burn (confirmed by a physician) from my pedicure here. I’m not sure exactly what it was from, but the doctor said it looked like a burn from a basic solution (eg bleach). I’ve had dozens of pedicures in NYC and other cities and nothing like this has ever happened. It’s been a week and it’s quite deep, incredibly painful, hard to walk on, and just gross. The doctor said it will take a a week or two weeks for the pain to subside and then months for it to heal and it will most likely scar. (Please see photos under photo section if you’re curious)

For me this place is just lovely! I needed a fill-​in for acrylic nails and I couldn’t find anyone that specifically did it in the area. They do something here called dipped nail, and it looks great and I’m very happy with the results. Also they have a girl who gives FREE back massages for five minutes to all customers. I will most certainly come back!

Clean, spacious, and efficient. Came in for a basic mani, which was very affordable and had no imperfections. I was waiting to set up with my boyfriend and had some time to kill so I stopped in– I didn’t have toes it a single moment before they invited pick a polish and have a seat. The artist was efficient and precise, and they had a masseuse there who gave me an amazing FREE neck/​shoulder/​back massage. Yay!
I was really pleased with my experience, esp. walking in off the street with no expectations. Would recommend!

I came here to use the bathroom after leaving the Starbucks next door because there wasn’t bathroom there. I left completely satisfied with a perfectly done mani-​pedi. My experience went a little something like this.
Do you have a bathroom I said. In the back, first door to the left she said. I used it, came out, and thank you I said.
Then I noticed how slow it was. The polish colors on the wall. I asked the cost of a mani-​pedi. Thirty-​four dollars is all.
Next thing you know I was sitting in a chair head back, feet up, waiting. For ten minutes I was waiting. And after all that waiting. The mani-​pedicurist (nail tech) got to work.
My feet were placed in a tub lined with a plastic shower-​cap style thing; some salons have this. My back was massaged (by choice) with an electronic massage chair. My nails, were given the greatest of care and attention to detail. And then while getting my finger nails done I was given another «free» massage. This time by a human and boy was it great!
I got to charge my phone. The place was very clean. Great customer service. Even better, magazines. Now last but not least, just to say the most, the best candy selection of all. Oh and I was given a holiday discount card.

I really like QQ Nails. I live in Westchester, work on the east side, but still travel to this location because I know they will deliver quality every time. I called Wednesday to book an appointment for Thursday; the manager Britina, (who knows clients by name, even recognised my voice), asked what services I wanted. When she heard I was interested in a facial she took the time to explain the current special.
I had the facial special which came with a pedicure and used my points to get a free manicure. All these services were done by Gyani, who is amazing. She is very thorough, my face is so clean. It’s just what I needed.
During the manicure a new employee approached me and offered a free back massage which lasted a few minutes. I have been going to this place for years and they still managed to impress me.
If you decide to use QQ Nails for your spa services you won’t be disappointed.

NEVER EVER GO HERE. I decided to book a brazillian wax here bc of the special they had. Boy, did i ever regret it. The women that did it had ZERO clue what she was doing. I have been getting brazillians for almost a decade and i know when someone knows how to wax. i literally had to do it for her and show her how to do
It. I stopped her when I realized she did not know what she was doing and ask her if she had done this before. She assured me she did but it was obvious later on that she hadnt. I seriously thought about leaving half way but didnt because I was in a rush to get my wax done. I will never come back here again.

This is seriously the best Chelsea nail salon– I work in the beauty industry and can be very picky and discerning, especially in regards to cleanliness, service, technique and nail polish selection. I adore my technician so much so that if I reveal her name I’m afraid I may not be able to get an appointment! Love QQ!

If you’re in the area, it’s worth coming by as this place isn’t especially remarkable but doesn’t do a bad job either. It’s on the side of more expensive– a mani here was $ 11.50 (but apparently their top coat comes up with quick dry, automatically). I only got a mani here but my technician was fast, meticulous, and polite. The spa is also big, relatively clean and seems organized– when you walk in, the front desk girl calls you the girl who’ll do your nails and directs you to her. The only bad part was that I was strapped for time and was in a hurry and didn’t leave proper time to dry so my nails got ridges throughout the night :(. I would come back.

This is my go to place when I am back in town. It took me a while to know my style and really understand what I like and don’t like when it comes to a mani pedi experience.
I have had work done from almost all the folks here and I have my favorites. Britinna and Lexi are my girls. From French manicures to gel mani-​pedis, they always do solid work and I can depend on them to meet my expectations.
To make sure that I continue to get this quality experience I make appointments with either of them so that I know what to expect. When you are paying money there is an expectation to get what your money pays for and I don’t like being disappointed.
As a customer I give candid feedback and do it gracefully. I know the cosmetology industry is not easy so I take it easy but after I give my guidance and it is not taken I move on. QQ nails is my spot for meeting my personal standards. It took some time but it was worth it.

I love getting my mani’s from this place! My mom, sister and myself go religiously to get our nails done with Marta who I love because she really does a great job with our manicure. I recommend this place to everyone!

I had a wax from a woman who had clearly never performed a wax before, with wax that I could have purchased from a drug store, with very small strips. It was painful & messy and when I complained to the manager she basically just shrugged her shoulders and charged me full price. I would not recommend for waxing.

Great place in Chelsea to get your nails done! Reasonably priced gel manicure especially for NYC standards. I would highly suggest Lee!

Had a really enjoyable manicure at this large, clean salon in Chelsea. They have a ton of pedicure chairs and manicure stations. A lot of the technicians were men, which is unusual at a nail salon. Mine did a great job. He included a nice hand massage, and used a single use nail file and buffer. They also have a very large selection of colors to choose from. Plus free wifi!

Trouble in Paradise…
I don’t come here as frequently as I used to, but I decided to come in here and get a mani-​pedi and treat myself. Without a word, I waited over 10 minutes to be seen… After preparing to leave and go to another nail spa, I opted for the Green Tea pedicure (as per suggested by the technician). Or so I thought… I looked down and the water, the product, the lotion was all pink… She decided on her own that my skin was so dry that I needed a Vitamin E treatment. Now, that sounds nice, but the issue is, on their service list, that treatment is clearly listed for about $ 15 less than the green tea treatment… When I asked her about it, she contended that the green tea pedicure comes in three varieties…(fyi-those «varieties» were not listed on their service menu) So this in turn meant that I would be charged the same price as a green tea pedicure, yet receive a different kind of treatment… No NO Noooo!!! I did not find that to be appropriate! The upside though, is my feet looked divine and moisturized by the end, so that’s good. They just need to tell people first if there are various choices in the same price bracket, and ALLOW us to choose!!! Also, if we are going to wait, it is courtesy to let us know that and how long!

I was disported of the manager there she was so rued .few days ago I mad reservation by the time when I gets there still have to wait for an hour for the appointment. I totally understand the satiations but the attitude that’s she gives to me which is unacceptable. Wont back there ever !!

I guess I’m still on the hunt for the best pedicure… my french ped didn’t last long and I know I’ve had better back home in London.
3 stars are because the staff and service is of such a high quality, you feel so welcome and comfortable there indeed! It’s a shame my pedi didn’t match the quality of customer service.

I seem to have had better luck than many other Unilocalers on here. I would recommend a manicure-​I often bring my own polish (chanel cuz I’m fancy) I have found that the polish has lasted pretty long. Longer than the 21^st street location.

the first time I went to QQ nails, I had a coupon for a mani-​pedi and I used it at the other location on 23^rd street. When I used the coupon, I literally had the fastest mani-​pedi I ever had in my entire life. It probably took a total of like 30 minutes. I didn’t even get the complimentary shoulder massage at the end, while you are drying your nails. Needless to say I was pissed and didn’t want to come back.
However I decided to go try QQ nails again at a different location, and I went with my friend this time. This QQ location is much more spacious than the location on 23^rd street, and the staff is much more nicer. My friend and I went on a friday night at like 6pm and it was pretty empty. Both the manicurists took their time with our mani and pedi and gave great massages and did a great job on our nails They even kicked a woman out of her seat, and had us sitting next to each other so we can chat whilst our manis were getting done.
Only thing is at the end while I was drying my nails, I didn’t get a shoulder massage… again! My friend received one, and I was wondering if I am just getting bad luck with massages.
overall it was pretty good experience, but I guess if you have a coupon and or they are really busy, you will not receive great customer service

I used to come to this place a lot. Always got the QQ essential package. Last Sunday I brought a friend to come with me cause I usually enjoy the experience, this was on a Sunday, but this time I was practically ignored.
My friend and I came in, it was busy. About 3 – 4 people waiting before us. KRISTI (white front desk girl) is running around like a mad woman. Asked me what I wanted, during mid sentence she walked away from me and started painting a woman’s toes, then she came back, I restated what I wanted, then my friend was telling her what he wanted, she interrupted him and sat these woman who we’re waiting, then he had to restate what he wanted. Then finally her sit on the couch waiting for a salon worker to be free.
Three ladies walk in, they all want mani/​pedi, KRISTI seats them immediately in the massage chairs. We were the only people waiting for service by then. I’m thinking to myself, maybe they had a reservation? Do nail salons do that? So me and my friend are sitting there, waiting, for a good 10 – 15 minutes, then another lady comes in and sits down. KRISTI asks what she wants, she wants a manicure, she immediately sits her to a chair. My friend and I are still waiting.
Finally I could see that we weren’t welcome there and that KRISTI wasn’t capable of doing her job well. I miss the other front desk ladies, they did their job much better than KRISTI was doing her job.
She we got up, put our jackets on, KRISTI watched us put our jackets on, didn’t even ask us if we were leaving or that we would get our service that we asked for soon or ever. I finally walked back to her and asked what her name was.
Don’t know if KRISTI doesn’t like gay men (which was my friend and I) or maybe she didn’t like us, but what I do know is that experience ruined my willingness to come back to QQ Nails. I felt like we weren’t wanted and that KRISTI made sure we knew we were wanted.

I have been coming here for few years now for a weekly manicure and every other week for a pedicure but not ANYMORE.
A personal item of mine was STOLEN while I was getting a mani/​pedi!!! The staff could have cared less to help. I explained to them what it was and it wasn’t cheap. They looked on their video system and said a white lady took it. They have a small sign saying that they are not responsible for lost things which was no where near the common area where people place things.
HORRIBLE, HORRIBLE, HORRIBLE customer service. DO NOT COME HERE!!!