Q Nail & Spa

I’d be careful how you speak to people on the sidewalk as they could be potential customers. You rudely asked patrons of the barber shop to move and scoffed when they politely acknowledged your request. Your behavior is an indication as to why your salon is always empty.

It’s okay. People are nice, nothing special. Don’t expect anything more than just what you came for: paint your nails.

Great place to go… best services. .most clean nails salon I’ve never seen .I try many nail salon Q nail spa is good service and anyone so nice I only like here

Love Q Nail Spa and I come here regularly. They have the newest colors for nail polish and do a great job at massaging! Definitely recommend it!

Don’t recommend at all. My gel manicure was chipping after just 1 day when it should have lasted at least 10. 2 stars because they open new tools each time.
Not going back.

I started coming to this manicure salon about a year ago, and despite the fact that there are three nail spas on 72^nd between Broadway and West End, I would say that this is the best one. The manicurists take time to perfect your nails — paying close attention to the cuticles and the polish. I find that many others on the street rush through their manicure to ensure more business (they don’t want to have to turn anyone away), but the manicure results tend to suffer. Here, there is no need to worry, you will receive great treatment without sacrificing a thing!

I do have to say… I feel really bad writing this review because the staff and owner were all very nice. There is a sign on the window stating that there is a percentage off for new customers and a free 10 min massage. It states Mani and Pedi. I received a Gel mani and Pedi and was told my the woman doing my Pedi that I would get 10 min massage for free. When I went to check out, I was charged 94 $ for 20 min chair massage and Gel Mani Pedi. They did a good job, however my nails peeled 3 days after! This was definitely because the woman that did my gel mani didn’t ensure that the nail bed was dry before putting on the gel. I will NOT ever be going back here. I do not recommend this place.

I am a perfectionist and when I found W Nail & Spa I was home…
If you want your nails filed to perfection and every bit of cuticle removed and the polish right up to the cuticle so you don’t look like you need a manicure this is the place to go. The owner Michael is friendly and so is his staff. I’m thrilled with Kitty who not only does my mani-​pedi ear candling and massage. This is the place to go for a professional everything…

I’ve been coming here for almost two years now. I broke my thumb skiing and couldn’t cut my own nails due to my cast. The girls at Q Nail were very sympathetic and helpful to work around my cast and gentle with my broken thumb.
Since I started coming here I haven’t stopped. I thoroughly enjoy this place as it’s very clean and the people are friendly. They remove the nail tools from plastic packaging for every customer. I’ve never had any infections or sores at all. Michael, the owner, is a very nice person. Yes, he reprimands his employees at times but he’s the boss. You’ve got to understand the Chinese culture as that is customary in China.
I get a manicure almost every week and a pedicure every 3 weeks. Other men come here too. I also opt for a 10 minute chair massage. The place is never too busy where you have to wait.
Q Nail is a wonderful place overall. They take time with you and don’t rush you out like other nail salons. A lot of the other reviewers are complaining about minor issues. Look at the big picture. Price is good, service is great and cleanliness is top notch.
Great salon!

I got a gel nail manicure and they totally ripped me and my friends off. I payed for both me and my friend, so they told me the tip for the total for both and the guy demanded me to give her a tip of $ 7. I gave her a $ 5 (which was for me and my friend.) after she was done he demanded a tip for hers too. I said no because I had no money left and had already paid. He pretty much wouldn’t let me leave until we got our other friend to help us tip. So they made us pay double the tip just because I paid for both. It was very rude and illegal. Tips are not required and they wouldn’t let us leave without tipping. I would not recommend this place at all.

My friend and I decided to get mani/​pedis for my birthday. We originally tried to go to the place down the street from here but they were full. We stopped in here because it was empty… surprise surprise.
Bottom line:
Way overpriced for their services and the service itself is lacking. They are clean but they use styrofoam bowls to soak your nails which looks tacky and is SO bad for the environment. The baths have a weird liner in them which is also super tacky. They should be cleaning that out anyway after each use.
They don’t have a price for mani/​pedi advertised anywhere, not on the menu either. A guy at the door when we walked in told us that a mani/​pedi is $ 35. Pretty standard, but not worth it at this place. You can go 1 block away and get it for $ 23. They also rang me up for $ 40 on my card and were upset that I didn’t have a cash tip since I lost my debit card. so I ended up paying $ 45 for a crap mani/​pedi and mediocre service.
Also, the women were super sassy and tried to sell us a million things. $ 10 extra for callous scrub? 10 dollar extra for massage? Rub my feet and be quiet, that’s what I’m paying you for.
Pass on this place if you can

Unprofessional and overpriced. The owner treats his employees AND customers poorly. Have been a loyal customer for no reason other than its proximity to the subway, however after a recent experience I’ll be sure to never come back.

Just don’t go here. Ever. I’m still upset with myself for not reading previous Unilocal reviews… and wasting $$$.
First time here. Spacious place and appeared clean. The staff was friendly and all smiles. Eyebrow threading for $ 15 — pricey, but I agreed to it since I really needed my eyebrows done…
A woman came in and literally took out two little hairs from my eyebrows with a thread. She used a tweezer for the rest — which was painful. They charged me $ 15 total for eyebrow tweezing (which I could have done at home) and spent about 3 minutes on my eyebrows total. I didn’t even know what to say — because they have no concept of what eyebrow threading is — i guess they need to go back to school and obtain another degree in that field before conning customers.

I desperately needed a manicure during the long Labor Day weekend, and I couldn’t wait to get to my regular girl during the week. I found three places near Steps — this was one of them. I thought I was going to Z-​e-​n nails next door, but mistakenly ended up here. They only had one girl working and the owner. And way too many people (all senior citizens, except for me) walking in for manis/​pedis.
I figured — how bad could it be, plus, I’m desperate. Well, it wasn’t awful, but my nails were filed slanted/​crooked and one thumb nail is longer than the other. The girl did a really good job with my cuticles, though. There is no fluff or care for the customer here. She put down a paper towel while she was cutting and filing that was sliding all over the table. It was not comfortable. Bad hand massage, basically non-​existent.
Mostly annoyed because it was expensive. $ 13 for a mani, add quick dry for $ 1 — and we’re at $ 14. My regular girl is at a super nice salon in midtown, does an amazing job, and it’s still only $ 11, plus $ 1 for quick dry. This place was absolutely not worth the extra $ 2, should have been $ 2 less for the experience.
My nails don’t look terrible, but I wouldn’t return. Especially considering that there are two other nail salons on the same side of this exact block.

A WASTE OF TIME AND MONEY.
I so wish I had read all these reviews on Unilocal before deciding to get a manicure and pedicure at this place.
Please do not waste your time or money at this establishment.
Just read all these reviews. There is no special effort given whatsoever to make the experience special. The massage part of the pedicure and manicure were basically non-​existent.
I went with my husband, who needed a pedicure. I suggested to him to get his nails buffed, which they said was $ 5.00 extra. What??? $ 5.00 extra to get a buffing. I would think that would be a substitute for not getting nail polish and less work.
I agree with Mandi V. if I could give this place negative stars I would.
Sara G. is right this is a very poor excuse for a nail salon.

Oh, how I wish Unilocal would allow you to leave zero stars…
From the outside, this nail salon appears clean and organized, which is why I went in.
I was trying to fit in a shellac mani and pedi before my beach vacation the next day. This was a Monday night and I was literally the ONLY CLIENT getting my nails done, with at least five workers milling about. That should have been a huge warning sign. Nonetheless, I proceeded picking my colors.
I chose a spa pedi because my feet were a mess. This was clearly marked as $ 50 on the board. It was one of the most boring, poorly executed spa pedis that I’ve ever had, but, that was what I requested. I then saw a line that said ‘gel’ under the manicure listing for $ 25.
At this point, I was expecting to pay $ 75 plus tax and tip. Which seemed reasonable for the UWS.
**Side note: as I was transitioning from the pedi area to the manicure table, someone who I suppose could be described as a ‘regular’ came in for a manicure They came in, with their husband, and their TWO JUMPING DOGS — for a manicure. I am a dog lover, but this was unprofessional beyond words. You are running a beauty salon where cleanliness and client comfort should be your top priority — and you’re letting dogs (and their germs) run rampant through the salon. Disgraceful.**
During my manicure, I asked if I could have a half-​moon design, which the girl did accomplish, but only AFTER being halfway through the process did she mention this would be an additional $ 10 fee. I could understand the extra fee, but this should have been mentioned before she started painting. I was half temped to say — no, I don’t want it — start over (and pay $ 10 less), but that would have only meant a longer process for myself and I did want the design.
So, now we’re up to $ 85 all in — fine.
Like a moth hovering over a street lamp, the owner — Michael — was on top of my table as soon as the final coat of clear polish went on, and I was promptly handed a bill for $ 114. !*!@?! When I questioned this, I was told the ‘gel’ is not a gel color manicure. They then pointed to a chicken-​scratched scrawled line, half the size of the other line items on the board, at the bottom, that said ‘gel color manicure — $ 45′. Which then became $ 55 with my halfmoon. Are you effing kidding me? $ 45 for a gel manicure in a salon that has tacky fiber optic lamps and half-​broken pedicure chairs!!! I was beyond upset. Then, Michael tried to get me to pay cash and offered me $ 4 off if I would pay cash. This man knows no shame. He’s truly disgusting. Save your income tax fraud for someone else. I’ll use my card, thanks.
The worst part of all — my pedicure started to chip after two days. And the shellac mani started to peel after 5. For the money spent, it is by far the worst mani/​pedi I’ve ever received. I’ve had longer lasting services from the $ 25 places in midtown.
I have called the Dept of Health to report the dogs in the salon.
Please heed the warning of your fellow Unilocalers and stay away!

Most abusive manager imaginable. His employees live in fear of him.
I have been a regular customer since the day they opened (despite the dismay of many dissatisfied customers) but such loyalty means nothing to crooked manager who lords over his employees as if they are his slaves.
I had a manicure at 9P on recent a cold evening. As soon as the final coat was applied, the manager told me to get up from the nail drying station. He said they were closing early because of the cold weather and essentially threw me out in the cold. Needless to say, my manicure was ruined.
When I went back a few days later (my first day off since the incident). he acted like he didn’t know me and refused to honor my request for a free application of polish (I even brought my own).
I highly recommend people go to Greenwich Nails on West 71^st Street. They know how to treat their customers.

If it was possible to give this place negative stars I would. I broke a nail and needed to get a fill so I walked by this place to see if they could take me. He sat me right away and asked what I needed. I told him i needed a fill, a repair, and gel polish. The menu on the wall says it is 35 for a fill in. After finishing I gave the manager Michael my debit card, to which is proceeded to tell me that my total was 88 dollars. He told me that it was 35 for the fill and an EXTRA 35 dollars for gel nail polish. 7 dollars for the repair 5 DOLLARS TO TAKE MY OLD NAIL POLISH OFF and 6 dollars tax. After I told him it was not advertised that gel nail polish was that much money he told me that I had to get over it, «Ma’am you are in Manhattan» And then he refused to give me my credit card back until I agreed to pay that amount.
I will be calling the better business bureau on this man because I have never dealt with such ridiculousness in my entire life.
DO NOT go here… even if you are desperate.

Do not go to this salon!
They do not have the proper tools to perform manicures & will RUIN your cuticles. The manager insisted on doing my nails when they clearly didn’t have enough staff to take any more manicures & I was so disgusted by his tactics that I almost threw up in the salon. It is unprofessional & likely against NY city law to handle money and then attempt to clean someone’s nails without washing your hands.
Rest assured, I will be calling 311 about this place to suggest they inspect again!

I will say that it is a VERY clean salon and they do an acceptable job and there are one or two really nice girls but that’s probably where the pro’s stop.
The owner and girls say horrible things about the clients. They didn’t realize I understood everything they were saying in Chinese (I did not disclose and wanted to see how far they would go) and the derogatory racial words they used to speak about clients was frankly uncomfortable.
I walk into nail salons knowing they’re going to try to upsell me but the cut throat way they do it is just insulting.
Go if you’re desperate.