Pinkberry

I go here once in awhile when I get a craving (like once every four months), because I like the taste. However, for frozen yogurt the price is quite high and you get very little in return. Service is ok, but sometimes people rush you when you are trying to decide on your toppings.

The employee on the sidewalk with a free sample got me! I asked if they had peanut butter, he said yes. Then he volunteered to go in to bring me a sample! I was in the mood for a desert so I went inside.
The place doesn’t have very much seating. I did get the peanut butter flavor. I found it to be a small portion for the price. They have a way of making the lip on the bottom of the cup long. You think the cup is deep when in fact your portion is shallow! I was surprised to take a few mouthfuls and it was gone. I turned over the cup to see how they managed that trick. Pretty slick!
I found it similar to other places, lacking in flavor. I decided then I wouldn’t go back. I gave them two stars for the employee service.

The store looks clean and appealing. I enjoyed my frozen yogurt. Tasty. The counter girl was friendly and polite. Those are the «pro» aspects of the review.
The «con» aspect of the review is that Pinkberry scripts their counter staff so much that I feel like I’m talking to a relentless robot. Do you want this. Do you want that. How about this. Would you like to «upgrade». Even after the young woman admitted that people get annoyed with the questions, she continued to ask questions. Not her fault. It’s her job to do that. I get that the questions are supposed to prompt me to buy toppings, get a bigger size, etc. I get that businesses of course want to make money. I long for the days when I could just buy a yogurt. Stop asking me if I want a bigger size. I’m a grown up. If I wanted a bigger yogurt, I would ask for it. If I wanted toppings I would ask for them. You don’t need to remind me that they exist. They’re right in front of me.
Okay, anyway, good yogurt but I think I’ll buy from stores where they let the staff be humans, not robotic.

This place is so crazy overpriced. $ 5 for a small yoghurt with no toppings. And the small is small. The cup is a decent size but they don’t really fill it, so I guess it’s an illusion cup made to have you think you’re getting more than you are. Just a squirt that I finished in about 2 minutes. The flavor was nothing special so I’ll be heading elsewhere from now on.

I’m addicted to the pomegranate flavor. I come here often & always receive excellent service. It’s nice to go somewhere & always be treated with genuine kindness.

This place makes no sense… Why are there like 8 people behind the counter? Why can’t I get all the toppings I want? Why am I paying before I get anything? So confusing

Pinkberry is a great place for fro yo. Very clean kind of small. Usually very crowded. Only once they gave someone my order and then they had to through it out. Not a lot of flavors and they sometimes get rid of flavors but one of my favorite fro yo places.

Ordered a takehome via seamless. Received my tub. Started to eat and it tasted funny… some what stagnant only to find that the best used date was 2 weeks ago…
Nice enough to fix the problems but ummm last time I checked… DOH (department of health) would not be happy to see that…

Pinkberry is Pinkberry… is good, overpriced frozen yogurt. Great selection of fresh fruit my selection of candies… but overall overpriced.
The spot is very small and often filled with screaming children, most of the time I go next door to 16 candles for a better selection and more variety.

At the corporate level, a 10c promo is a foolish one, especially given the amount after tax means people will almost all be using cards and cutting into the strain on revenue already created by how much you slow down the inevitable line. This Pinkberry is 6 storefronts from 16 Handles, and half the teens capitalizing on this promo enjoyed their froyo outside that shop rather than here, where there was no room inside or out (in fact, there wasn’t even really room to exit*, and their marketing staffer was ironically completely socially inept and without etiquette the entire time we waited, with the queue significant before it even kicked off @ 7 on a cold night). Not sure what the deal was, but their spinkles were rock hard, but fortunately they were generous with others to distract a bit from it.
*Apparently every subway rider who tries to get on before they let people off was invited.
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Good yogurt, fast service, delicious toppings. There really is nothing else you can ask for. I am a fan of all of the yogurt. Some of my favorite toppings are the chocolate crisps, yogurt chips and fruits. This particular location is not too different from the other places. One plus of this location is that it delivers! Guess I’m still not used to being in a city where you can get eveyrthing delivered.

I really love pinkberry, but this is not my favorite of all the pinkberry stores. Every time I come here there is some kind of issue: there is no yogurt in the cup, the yogurt is warm, the server is rude, they won’t give me any ice to walk home with it. I don’t know. I’ve just been so disappointed by this specific pinkberry, its difficult to give it the full four stars that the frozen yogurt deserves.

Horrendous service when you have a hangover. Extremely rude and slow. Otherwise the selection and everything else is exactly the same as other locations.

STAY AWAY!!! We did an online order and it was terrible!!! It took over an hour to arrive even though we live a block away. They messed up everything about our order. We ordered 3 yogurts and they messed up the size (gave us smalls when we paid for larges), flavors and toppings!!! When we called to ask why, they said they ran out of certain flavors and toppings that we asked for so just gave us random ones without even checking to see if it was ok. They didn’t even offer us a free yogurt for the next time to compensate us. Instead they said we can have one free topping. Terrible management. I will only go to pink berry in California. Stay away from the terrible service in NYC.

Pinkberry has grown on me the last few years. I definitely love this tart treat. My fave combo is getting an original/​pomegranate swirl. I came in recently to redeem my free small birthday cup that you get if you have a Pinkberry card. The service was fast and the ice cream was nom nom nommy.

Very very nice!
Huge selection.
The staff is always very friendly and they have good suggestions
Must try the fresh fruit!!!
However, did not like the cookies…
I’ll certainly come back here.

Whenever I get an $ 8 coupon from
I order $ 20 worth of pinkberry for $ 12! Nothing like a few tubs of really good fro-​yo in the freezer. I like the original flavor but you have to like the taste of yogurt to enjoy it, as it is a little tangy. The chocolate hazelnut is really good, I liked the peanut buttter but they got rid of it, the vanilla bean is new and I really like that as well. Fresh fruit is good, but who gets that? I want thad cap’n crunch! Delivery takes a while but it is still super cold/​not melted at all when you get it.

I’ve lived less than 5 blocks away from this place for the last 2 years, so I’m not sure why this was my first time every eating here. I really like ice cream and gelato because of the richness and creamy texture, so I think I’ve always subconsciously snubbed FroYo. After my generous cookies and cream flavored helping topped with mochi and oreo bits, I quickly repented for my years of anti-​FroYo snobbery.
…And this place delivers!!!
Love!

I’ve only tried this place once and I lucked out because it was free! I wandered in during my lunch hour and chatted with a staff member who was nice enough to prepare a decadent free sample for me and gave me a detailed rundown of the all of the store’s offerings. He then gave me a coupon to get a free yogurt. I tried the strawberry & mango with almond slivers. It was so rich and sweet. Just what I needed.
I doubt I’ll get lucky with a free one on my next visit, but they do have the buy 10, get 1 free deal. Pinkberry is a worthy treat now ang again.

Ordered pinkberry from work with a group of co-​workers. *sigh* yeah, pinkberry messed up out delivery royally. 30 min goes by, 1 hr. goes by, still no pinkberry. We continue to do our work. Then the 1.5 hour mark goes by. Phone call made to pinkberry. Apparently they had no recollection of the order that was made. REALLY?
Well, they lost out on a good portion of money.
That’s poor, poor, and unacceptable business. Whoever took our order should have empty pinkberry cups thrown at them for 5 minutes –_–