Piano Movers Nyc

2009. Brooklyn. Tried to use these guys to move a piano, but first they needed to do an «inspection» to ensure that the piano can actually fit up the apartment stairs. Guy came and did the $ 80 inspection that I was told could be credited towards the move. After he took my money (and after I forced him to write the amount and sign his name on a random piece of paper…) I couldn’t reach the company nor ever heard from them again.
Lost the piano deal. Oh well. Glad I finally am able to leave some negative feedback on these assholes.

I’m not sure this is the company that I used but I think so. I was promised 4 guys to move a piano but only 3 showed up, and an hour late. However, since it was a reschedule that I asked for, I understood the lateness as the job was squeezed in last minute. The 3 guys were nice enough but when they got to the delivery location, they couldn’t get the piano up the stairs. I had sent their manager details, pictures and measurements of the staircase and they weren’t communicated to the team. The team wanted a 4^th to help get it up and I was told my Steinway piano would have to sit on the porch for 3 hours for a 4^th helper to come. The team eventually powered thru and got the Steinway up the steps without much mishap but did it while I wasn’t there to supervise (i thought they were waiting for their 4^th person to show up). All-​in-​all successful but a lot of bumps on the road there. Management is more difficult to deal with than the actual guys who come to do the job; they got it done and that’s all I asked for.
Update: upon unwrapping the piano and inspection by experts, they scraped an edge and corner off. Luckily no internal damage but no response to my queries about whether they will take responsibility. I’m going to have to take them to small claims court. Go with another company! Don’t do it.