Petopia

Really nice staff. Nice pet store really close to my work. I like the small store vibe and everyone who works here is super helpful. Nice change from Petco.

I stopped it here briefly. Im glad they opened up as the neighborhood Petco had closed. I called ahead to make sure they carried Halo dog food. The woman who answered was very friendly and quick to ask if I also wanted to know if they had a certain flavor which i appreciated.
Once I arrived I was greeted upon entering. The space is small but seems to stock alot of items. I didn’t get a chance to fully experience the store. Once I do I will update my review.

Great place! Very helpful staff and pretty good selection of pet items!

friendly and helpful staff =)

They have a lot of food choices but not so much on supplies
I asked for An item the salesperson ignored me pretty much
It’s ok in a pinch

The customer service cannot be beat. They are always helpful, courteous and nice.
They deliver promtly.
Always accomodating. The staff can’t be beat.
I have a petstore 2 blocks from my house… where the customer is always wrong.
So I will take my business to Petopia!

Minus one star for the two lazy guys that work there.
I went in one day to get some seasoning because my dog had stopped eating his meals and I got no help. I asked how receptive dogs are to it, what online reviews have said about the Halo seasoning (the only one they had) — I was getting horrible cell service and couldn’t look up the reviews myself, and trying to get any help out of them was like pulling teeth! I bought the seasoning which didn’t help at all and then never came back.
Now that it’s –20 degrees in NY, Petopia is on my way home from work and with the closing of Petco, I had no choice but to drop in again.
My experience was completely different this time. The sweet girl working that evening talked to me about my puppy’s needs, his picky eating, the different brands of dog food, why vets recommend what they do, she gave me some free samples, and directed me to items on sale. I ended up coming back three days in a row to purchase more of her suggestions to give to my dog.
The verdict just in case you were curious: Evangers wet food ended up being the only thing he’d eat after we sampled tons of other types including Blue, Science Diet, Natures Balance, Wellness, Weruvia, etc.

they have the cat food (hills) and treats (greenies) I need, so I am coming back for sure. the store is a little cramped and sometimes is hard to walk on the aisles when there is someone else there

This is our favorite local pet store. They staff is knowledgeable and nice the the prices are reasonable. I’ve had it with the overpriced chain stores like Petco, so Petopia is a breath of fresh air for us. They help with fittings of collars and harnesses, and they have a great assortment of toys and chews. Overall, an excellent experience every time.
Petopia also delivers for free and has a phone system you can use that is really fast and efficient.

Everything I need for my furry friend and lots of things to browse and choose from. Helpful associated who don’t badger me and answer my questions. I like the experience each time to go. I find it reasonable priced for their products

I’ve recently switched to this store even though it’s farther from my apartment since they have such a great selection and really reasonable prices. It’s a great place for anyone who feeds their pet natural or holistic foods and treats. They carry lots of great brands and offer free same day delivery.
My only complaint is that the staff can be hit or miss. I’ve had a few employees who seem completely uninterested in helping me and when I ask they basically brush me off. I usually go in knowing what I want or wait until a more helpful employee is available for recommendations.

I love this store because I usually take my dog on walks, and I stop by here and they have a little doggie fountain that’s really convenient.
What makes this store cool is that they have all the dog food brands you could possibly think of ie. (taste of the wild, eve. etc) and different flavors!
Staff is pretty nice and prices are a bit more than petco, but if you’re not ordering in bulk its not so bad. They also sell accessories for dogs and cats.

Friendly knowledgable staff, great selection, right next to Petco and also New York Dog Nanny.

That was easy. I just called and placed an order for a free delivery. Has everything I need for my kitty. Her natural food, toys, all! Very courteous staff. The only thing would be, I wish they had a website… I would probably order more. I just dont know everything they carry.

Good prices, friendly staff, and good selection of products. They have quick, free delivery. My go-​to pet store.

Great prices. I compare prices on everything and this pet supply store is always honest with their prices.
Just check the expiration dates, once in a blue moon they slip up on the expiration date.
IF YOU DECIDE TO TAKE THE FREE TREATS IN THE FRONT CHECK THE EXPIRATION DATE ON THE BAG.
FOR YEARS THEY HAVE BEEN GIVING AWAY –EXPIRED PET TREATS!!!
YES I CATCH EVERYTHING.
I would have given five stars if it were not for the expiration date problems.

This is my favorite pet store, and I REALLY like pets :)
Petco may be where the pets go, but Petopia is where the people who own the pets go. They have all the same foods that other pet stores have, but I like the variety and selection they have of toys (for cats and dogs).
Food: They offer novel protein foods (my cats prefer the natural balance duck flavor) — but please, don’t feed your cat a novel protein source (duck, rabbit, lamb) unless there is a medical reason (i.e. IBD). I’m a wee bit of a professional so you can trust this ;)
They have a great selection of foods, variety of brands and samples for most dry food diets.
They also have great accessories like automated water dishes, great cat brushes (i.e. the furmanator) and great cat treats (i.e greenies, etc).
Other than the great products, they are also conviently located on 3^rd avenue, have great customer service and keep late hours. This Petopia location rocks the house, my cats should be so lucky that I found it!

Am I asking for too much when I want cute accesories for my babies? Five stars for having everything I needed at a resonable price, minus one for looking like another Petco store. I came here to window shop on cute beds, collars, clothing, toys and found very dull-​looking, unstylish items.

LOVE this pet store. They are always sooo nice and the store is clean. I live next door to Petco and I always choose to go here (a few blocks away) since it’s so much more pleasant. I can’t tell you how many times I’ve encountered teens with attitude at the cash register at Petco. Vomit.
Petopia delivers for free and better yet, you can order on the phone and if they have your info in the system it literally takes 2 seconds.

First of all, the staff here are super-​friendly. Secondly, they stock all the healthy dog and cat foods are reasonable prices. FOR EXAMPLE, my dog food was 11.99 there for a 5 lb bag, versus 16.99 or 17.99 at Petco or the pet shop near my apartment. Amazing!!!
Their accessories, like clothes and beds, are fairly expensive, but they have treats and toys for all budgets – best variety ever. I think they deliver for free. It’s very clean as well. If you live or work in the area I would strongly recommend this pet store over one of the larger chains.