Penelope’s Pet Stop

This is the best and most genuine business you’ll find in all of New York. Their customer service far exceeds any experience I’ve ever had with any company, ever! I utilized their dog walking service and pet supplies delivery while I lived in the Bronx on an intermittent basis. My schedule is constantly changing and I often needed last minute service. Denise and Jorge ALWAYS pulled through without hesitation. My pup was always happy and taken care of. I highly recommend Penelope’s Pet Stop to anyone looking for a trustworthy and reliable pet walker/​sitter. You will not be disappointed!

I stumbled upon this wonderful gem by reading a flyer on a telephone pole while walking my pup. As fate would have it, I am very lucky that I did! Although I had been buying my four-​legged friend’s *very fancy* food at a store by my office in Midtown [See my 5 star review on Happy Feet], it was a long train ride with a bag of food from there to home.
Enter Penelope’s Pet Stop.
I was eager to support a local business, and was a bit taken aback at how extensive the product selection was. In terms of breadth and quality — for the area (or any area) — you couldn’t beat it.
The owner is incredibly sweet and very accommodating. The prices are very reasonable, far better than the established pet stores in the area. I would imagine that the lack of overhead for a storefront contributes to that, because Penelope’s Pet Stop is primarily internet-​based.
However — she ships, delivers (free to 10 461, 10 462 and 10 469)!!! — and you can even pick up your order from either the Bronx or New Rochelle.
She always responds quickly and works with your schedule, and *always* has a bag of food ready for my little sidekick, like clockwork.
In any event, I have, in a few short months, become a Penelope’s Pet Stop convert and adore the customer experience I have received. I have happily slid flyers (that i asked for) under my neighbors doors and told everyone in the area about the outstanding service. She even asked for and put my lil’ man’s picture on the website as part of «Penelope’s Pal’s»!
Honestly, I have to say that I couldn’t recommend any other pet business in the area more.
Guapo agrees.