NYC MiniMovers

Complete rip off artists! Stay away. Quoted me a job for $ 250, based on their estimated 2 hour job, at $ 100/​hour plus $ 50 for Jersey to NYC travel. Final bill was $ 663!!! Took them 1 hour to take apart a basic twin bed. Charged tax but required cash. Job was done fine, but they are complete liars. Attempting to take an additional $ 75 as well. Charged my credit card before they came for them to produce an insurance certificate, then «forgot» that it was paid upfront and charged me again at the end. After pleading with them, they gave me my $ 75 back, but not a dollar more. This is what you get for trusting a smaller, unknown, moving company. Last time I ever make that mistake. Funny thing is, if he credited me back $ 50, I probably would not have commented here. Since he was refusing to admit that he led me on with his quote, he would not refund anything. Awful. Stay away.

I feel so terribly that these guys gave such bad reviews. Here’s my play by play. I called fairly last minute to schedule a move for the first and they were accommodating. THEN they called me on the friday before my move to ask if I wanted to push my move to the second to avoid the NY marathon saving me hundreds of dollars. THANKS GUYS! They showed up 5 minutes early aka on time. They were careful with all my things. Packed my studio apartment into their truck in under 45 minutes, got to the storage unit before I did and unpacked into the unit in less than 45 minutes too. They were so honest and kind, careful and thorough. I will use these guys again and again. Thank you!

They gave us a great price the night before the pick-​up but didn’t show up at all, completely stood us up and never called back. First they answered, then we got sent to voicemail. We had to get a different company that was available last-​minute.

This is my first Unilocal review but i feel so strongly i had to write this. Do NOT use this moving company. First, only ¹⁄₃ guys was actually doing anything which resulted in our move taking much much longer. My roomate and i did more than 2 of the guys. But that was just the start. After the move, they blatantly tried to overcharge us by over $ 100. I’m a really nice guy, sometimes a pushover, but this was BLATANT. When i called the supervisor out on it, he started screaming at me as if I was his son or something saying «be a grown man and pay your bill.» They then held our mattresses hostage saying they would only leave if we paid what they wanted. I was able to then convince them to only rip us off by $ 50 instead of $ 100. They say no hidden fees… yea right. All of a sudden, the bags they used our mattresses for were $ 100 which was never mentioned until they wanted the money after the move. Disgusting.

I don’t even know where to start. I booked a move over the weekend, girl was really nice. It was weird to me when she tried to convince me to pay cash or she would have to charge me tax if I paid by credit card, but I agreed. We left the exact time of the move open (in a range of hours) so that I could confirm the time the storage unit would open. I asked for email confirmation and did not receive it. 2 days later I remembered I never received the confirmation and called back. The person that I first spoke to confirmed over the phone the reservation but said the woman in charge of reservation would call me back. I asked to be called back at a specific number because I was at work. The person said «text me that number so that we can confirm». Again, no call. I assumed we were set (my mistake for assuming I was dealing with a reputable company) and with work and packing I did not follow up quickly enough. I was told I would get a confirmation call the night before to ensure everything was good to go. Move time gets here and… no movers. I call them and then they state I never had a reservation and «where is my email confirmation». When I press them on the details they get on the defensive and denied ever having confirmed anything at all. Clearly unprofessional, disrespectful, and overall small scale scam company. DO NOT RISK YOUR MOVE WITH THEM. NOT WORTH THE RISK TO SAVE A FEW DOLLARS. I should have realized when they asked me to pay cash only or tax would be charged. Are they not collecting and paying tax to IRS on cash trasactions???
What an unfortunate event for everyone. I now have no movers for my move, and they have a very unsatisfied and capable customer.

Let me just start by saying we moved to a euro style 4^th floor walk up, where you walk up to the 1s and then up to the 2s and so on. So our move was quite the physical act. Our movers Eddie, Kevin and Doug were more pleasant than I would have imagined! They were extremely capable and courteous. They asked first thing about the glass and breakables and wrapped those up with care. We started our move at 9am and were finished by 3! Moving can suck but these guys made it suck so much less! We felt the price was completely reasonable. Would definitely recommend.

All the positive reviews are bs. Check the real unpublished ones. These guys are total a holes. Scheduled a move with them at 2pm. They called the night before and day of to confirm. Driver calls me at 1:45 saya he is delayed and will come by 2:15 latest. Never showed up. Doesn’t answer calls. Doesn’t answer texts. I waited a good hour before calling. These guys are crap. Stay away or you’ll be stranded looking for a last minute mover for more money. I wish these guys would just crawl back to the cesspool they came from.

Even though they were a little late, I was very pleased with the job these guys did. Charles, the dispatcher, was very reasonable, and friendly on the phone. My mover guys were Rock, Jamel, and Nordi — all very professional, kind, and shimmied up flights of stairs with a 150 lb. desk like it was no big deal! The best part was that I called them the morning of my move, and still accommodated me only a couple hours later. Great last minute movers, but will also definitely be calling them for my next move.

I wish Unilocal would allow me to give ZERO stars. I also wish I had read some of these reviews before contacting this company (they have 2 or more Unilocal pages — probably trying to escape the horrible reviews). I confirmed date and time verbally and via email and text 3 times. The day of the move, I get a text saying they are 2 hours behind due to «problems with a truck» — if you look at previous reviews, you’ll see this is normal for them. I explained to them (now for the 4^th time), that my co-​op doesn’t allow moves past 5pm and if they are 2 hours late, this will be cutting it very close. They agreed they’d be on time (1pm). Sure enough, 1:30pm rolls around and they are nowhere to be found. Every time I called they promised they were wrapping up a job 10 blocks away and would be over here soon. After a while, they stopped answering my calls and texts altogether — and even started picking up and hanging up! Needless to say, they NEVER showed up! I have already reported them to the Better Business Bureau and will be fighting for them to pay for me missing 2 days of work, pay for me staying in my old apartment an extra day, and pay for the new movers. Do NOT use this company. Pretty sure the positive reviews are from their friends and staff! Read the older reviews!

I wish Unilocal would allow me to give ZERO stars. I also wish I had read some of these reviews before contacting this company. I confirmed date and time verbally and via email and text 3 times. The day of the move, I get a text saying they are 2 hours behind due to «problems with a truck» — if you look at previous reviews, you’ll see this is normal for them. I explained to them (now for the 4^th time), that my co-​op doesn’t allow moves past 5pm and if they are 2 hours late, this will be cutting it very close. They agreed they’d be on time (1pm). Sure enough, 1:30pm rolls around and they are nowhere to be found. Every time I called they promised they were wrapping up a job 10 blocks away and would be over here soon. After a while, they stopped answering my calls and texts altogether — and even started picking up and hanging up! Needless to say, they NEVER showed up! I have already reported them to the Better Business Bureau and will be fighting for them to pay for me missing 2 days of work, pay for me staying in my old apartment an extra day, and pay for the new movers. Do NOT use this company. Pretty sure the positive reviews are from their friends and staff! Read the older reviews!

I love these guys.
I moved twice in 2 weeks and both times they were wonderful!
Fast, timely, sweet, and fair.
Nothing broken, nothing scratched or banged up.
Same dudes from the first move, moved me the second time (hugs all around!).
I dig that they care about the people they move and not about it just being a job.

Charles and his guys were very professional and polite.
The packed everything nicely and fit a lot more than was expected into their truck without damaging anything. I would definitely recommend and will use them again.

Charged what they said they. Good service, hard working, brought blankets to wrap my furniture. Had a big enough truck to move everything. The move went smooth and all arrived in good shape. I have used them twice and would again.

The girl on the phone was very nice. Truck came on time and guys did not break anything.

No-​show, no call! Even though I reconfirmed with Carlos SO many times…
They still have not responded to any of my emails or messages.
I would like to give zero stars but that’s not an option.

I used these guys today. They were good. They showed up on time (big plus in my book) and were friendly. I think their price is reasonable. They confirmed the day before via email, which I appreciate. I had a smaller move (contents of a studio apartment, moving within the same neighborhood) within brooklyn. I would use them again.