NY Comprehensive Women’s Medical

Honestly, I can’t with them anymore. Your most problematic relationship in life should be with your boss or your passive-​aggressive neighbor who goes through your trash, not your GYN office. I saw Dr. Hobbs. I liked Dr. Hobbs. I haven’t had weird charges.
Here’s the bad part:
However!!! OMG scheduling? the Patient Portal they are so proud of??? Miscommunication, misrepresentation, misunderstandings? Did I mention scheduling??? Let’s get to scheduling shall we? I initially booked an appointment on ZocDoc. It worked just fine. I showed up, had my exam, was A-​OK. Everything from this point is downhill. I somehow scheduling here is more of a pain than going to the DMV. I would actually rather go to the DMV. I may start asking for a pelvic exam at the DMV on Greenwich st. They are pretty well organized. Anyway, the Dr. told me to email her. I emailed her. She said, oh actually call the office (mistake, don’t ever call the office), so I tried the patient portal. Someone used the message center to go back and forth with me for a few days about setting up an appointment… but then they stopped. I eventually had to call the office and make an appointment. Made an appointment. Received a call saying Dr. Hobbs was on maternity leave and that I can’t have my procedure done. Received another call saying actually Dr. Ostrov is covering all her procedure. Received another call, wait, we need to check if Dr. Ostrov is actually able to see you. Received another call, wait, you need to come in for a new exam before Dr. Ostrov will do this procedure because it’s been 6 months since your pelvic at this point so that’s TWO appointments I need to make with them. No thank you! I just bored myself to tears writing this, we don’t need another chapter.

I was never seen. In order to be seen, you MUST put a credit card on file. I have never been required by any medical provider to put a credit card on file. On that day, I only had my debit card card with me and leaving it on file was never going to happen. No wonder getting an appointment was so easy.

Dr. Davison is fantastic. She performed a fibroid removal surgery for me earlier this year, and I found her to be a true joy to work with. She happily answered the questions that I had before and after the procedure (and I had many), she was very timely in her responses, and she had such a kind and caring bedside manner throughout. This made all the difference as I was pretty nervous (to say the least) about having my first surgery. I couldn’t recommend her more highly.

I started going here because it was close to my office. At first I was thrilled. It was easy to book and Dr. Ostrov was great in terms of taking time to speak with me about my concerns and treating me based on my preferences.
I don’t know if they are just experiencing a lot of transition issues and I had a run of bad luck but I’m not going here anymore. Scheduling an appointment has become hit or miss. I twice spoke with someone either in person or on the phone and showed up for an appointment to be told that I wasn’t on the schedule. After terminating my patient relationship and picking up all my records — which the staff was very nice about working with me to do — I still got another appointment reminder of what I thought was a cancelled appointment. I hope you love bad wait music because you’ll hear a lot of it when trying to make appointments, leave a message for the doctor, or confirm with a human that their electronic appointment system sent you the wrong information.
The staff is nice and the care here could be outstanding if it wasn’t such a hassle to go here.

I am so happy I was able to find a place like this. I have been in severe pain for almost a year and am finally starting to feel some relief. I cannot say enough kind words about Dr. Davison. She is extremely intelligent, but most of all caring and understanding. She does not rush through any appointments. She takes her time, answers all of your questions, and listens patiently. These are extremely hard qualities to find in a doctor. She is also very good about communicating. She has called me, emailed me, and helped me whenever I have a problem all in a timely manner. For those who have pelvic pain, you understand how frustrating the journey can be. I HIGHLY recommend this practice as well as Dr. Davison to all of you. She works very hard to treat your condition and make sure you are comfortable throughout the entire process :)

DO NOT COME HERE!
Read other reviews and take notice. I was treated like garbage here and turned away because I refused to leave my credit card on file for «incidentals». I went to the office near Bryant Park. I am not even sure if the doctor was in the office but I couldn’t get to see even the assistant as the receptionist started coming up with this idea of getting urine test which she couldn’t explain why on earth it was needed then she said it was not really needed and that she was not medical personnel (duh) so she didn’t know for sure. I realize now that this is done to get unnecessary test to inflate your bill.
The worst part was that they insisted on taking my credit card for their long-​term hold and there was lengthy paperwork how they could charge it for anything from being late to cancelling on too short notice and charging it anything without any explanation if insurance didn’t cover it. This office only cares about getting your credit card information and will turn you away if you don’t give it. The doctor obviously cuts corners by hiring the most inexperienced office staff who will «inform» you that credit card info is password-​protected. (Thanks for amazing information)
I will be consulting a lawyer as I can’t believe such practice is legal.

I’ve dealt with serious OBGYN issues for four years and this place is the only place who has listened to me and provided me with options that didn’t just include surgery. I’ve been working with Dr. Davison and she answers her emails immediately. She has even responded to me right away on weekends. She has helped me with paperwork I needed for my company’s HR dept several times. She is the nicest, most caring doctor I’ve ever had and I feel completely lucky to be under her care.
As for the comments below back in 2012, I think that was a different office structure. I’ve never been charged more than a co-​pay. Every time I call they are helpful, and every time I go into the office they are helpful. I’ve been going since the beginning of the year and there has been no turnover to my knowledge and it’s been pleasant and consistent and they treat me with urgency and kindness.

Completely terrible. I booked an appt. with one Dr. but was seen by a completely different one without anyone letting me know or acknowledging this. Be prepared to walk in and pay up big time. $ 150 to basically pick up my results in person which I was later told I could have read on the Patient Portal for free, unfortunately this «Portal» doesn’t work, ever. Also, if you ever have any questions or concerns don’t expect to talk to your Doctor. They work on a automated phone system that only takes messages. Took me a whole week to only get a call back from the receptionist!
Unfortunately, the Dr. I did see was nice and professional initially. However this place is terribly run. Stay away!
P. S. When leaving a message and name with the receptionist she asked «Is it Heidi with an H?». I just can’t.
UPDATE: I had to add this in for any weary gyno hunters. Its been 8 months since my appointment here. I had ONE appointment which included a blood draw for testing. I just received the bill for that. $ 5500. Yes for a blood draw. NOT surgery. $ 5500

I had a horrible experience with Dr. Ken Levey. I wouldn’t care about his personality if he could actually help me, but his treatment did me much more harm than good. Maybe he can help surgery patients (that seems to be what he’s known for) but otherwise AVOID. If you have GYN issues, go see Dr. Andrew Goldstein.
The other posters are correct — I saw outrageous charges to my insurance company and the staff is HIGHLY unprofessional.

I have always been good about paying my bills… first time I heard I owed the office money was from a collection agency! Hello, mail me a bill or hand me a bill in the doctor’s office and I will pay it. This is unacceptable!

Ludicrous charges. Absolutely a scam!
Don’t get me wrong, Nicole Ostrov is a wonderful lady. But she was also the one that conjured up unreasonable charges on my invoice. Why was I charged $ 150 for asking one question about birth control? Oh, right, that one question does, in fact, constitute as «contraceptive counseling»… go figure!
Scammers! Complete scammers. If you enjoy being charged ridiculous amounts of money for the most illogical reasons, then come on down to NY Pelvic Pain! They even had the nerve to charge my credit card 8 months later AFTER my insurance company had instructed me not to pay.
+$ 150: Contraceptive Counseling (For asking 1 question about birth control)
+$ 100: Office Visit (Didn’t actually go in for one; went in for a pap smear)
+$ 50: Urine Pregnancy Test (I thought this was free. but okay, I’ll give you that, NY Pelvic Pain, I did, in fact, receive an actual service!)
=Total bill: $ 300.
At least I didn’t get charged for asking how my doctor’s day had been going. phew, got away with that one!