New York Hilton Midtown

There’s a lot of good and a lot of bad when I think about my stay here at this Hilton. My husband and I are loyal Hilton customers and we enjoy the benefits of the Hilton Honors club. When we walked into the hotel, there were two long lines at check in and we asked if there was a Hilton Honors line since there was a big sign on the wall behind the front desk counter, and the worker said no. 45 minutes later after arriving to the hotel, we were finally able to enter our hotel room. The line for check-​in on a Friday night is quite brutal.
The elevators were broken the entire time of our 3 nights stay. The elevator would stop on almost every floor and it took about 3 – 5 minutes for the elevator doors to close on leaving every floor.
The fitness center is nice, but hot. There’s ample treadmills and other equipment for exercising, which was a good addition to the hotel.
We needed to have our bags held by the hotel for a few hours before our flight, and they ended up charging us $ 3.50−4 an hour to hold the bags, which I don’t consider good customer service.
I called the front desk asking for bottled water and the lady that answered the phone stated that they don’t give out bottled water each day, even though the lady at check in assured us that each day we would get two bottles of complimentary water.
There were a few other customer service issues that I thought were unacceptable and for that reason, I am quite turned off by this hotel. Even though it’s the largest hotel in Manhattan, it’s not memorable to me in a good way.

I hesitated to book this hotel, but located smack dab in the middle of Manhattan right next to the MoMA I thought the location was too good to pass up.
Obviously being so central the hotel is a zoo of people, noisy and hectic, but if you know this checking in you should be fine. They are very accommodating, even letting me do an early check in (11am) on the day of my arrival. Wait time for the elevators isn’t too bad, but its not quick by any means.
The lobby has free coffee for guests and nice sitting areas scattered throughout. Something to keep in mind is that you must present your room key at the door after 10pm, so thats kind of a hasel.
Now the negatives, for $ 500.00 a night the room should not have so much wear. Walking in I noticed the headboard was shredded by a previous guest, the counters were broken and one of the chair’s armrests was chewed? I found it to be odd, and just because of those details it really brought down de quality of my stay. The ordeal made me nervous that I would be charged for the damage, not a concern a Hilton guest should be having. Seeing the room so broken made me feel dubious about the cleanliness (that and the faint cigaret smell that lingered) and just felt like a Motel 6 level of cleanliness.
The hotel isn’t cheap, but please know you are paying for location, not a clean or spacious room, since the rooms are on the smaller side, typical for NYC, but if the rooms are small at least make sure you maintain them.

Stayed at this hotel for my daughter’s Make-​a-​Wish trip. The room was nice but beds were small for a family our size. The floor we were on smelled bad like old fish. The housekeepers were very friendly. My biggest complaint is their food options/​food service. All they offer is their Herb n Kitchen and it is completely lackluster. The food isn’t that good. Was very disappointed that they didn’t have something better. My family ate a lot of boxed cereal and fruit because the hot food was not very impressive. Best part of the hotel, definitely the bellhop Jovenel. He was awesome. Very friendly and made sure we were taken care of for taxis. Loved seeing his face each day!

This hotel adequately does the job of giving you a place to sleep, but there are too many much better ones in NY for the same price or less. There is no real room service, and the elevators are slow and crowded. Nobody is ever working in the lobby, so it’s hard to get any help if you need it. I’d prefer not to stay here again.

Place is fantastic if you have the money. Right in the middle by time square Central Park and all the shopping. Entrance is like a casinos and the have nice Amenities like a cab stand and free wine on tap. The rooms are standard Hilton with some nice décor and a huge tv. The windows are canted outward so you can see up and down the nyc skyline. It is a little short for the area. I was on the 40^th floor and still only saw the sides of other tall buildings

If you are looking for a sizable room in the NYC, look no further. This particular hotel offers very comfortable accommodations and is very smartly designed to make one feel comfortable. For example, the bathroom has lots of cubbies to store your stuff instead of having to line it up on the counter. It offers a great zoom mirror so you can stare at your flaws all day as well as Thomas Roth products which are great quality. The room has a ton of outlets for all your needs and we never had to stand in line to check in or out. The location is very touristy close to Magnolia Bakery, Rockefeller Center, Time Square and Central Park. One star off because this hotel is pretty pricey and everything inside of it is pricey as well. A banana is $ 2, a coffee and yogurt is $ 12 and a bottle of water is $ 3. Note that their food is very good and they use Illy coffee.

Second stay in 6 weeks for work
Do you believe the same elevator (floors 24 –34) still isn’t working. How could this BE? It’s New York and a Hilton. Pathetic.
Light in room has two outlets NEITHER works.
Enough said. Horrible for a Hilton in NY

Came to this Hilton to meet my friends. Shout out to Barron! Anyways this Hilton is really big. The lobby is huge. There is 2 restaurants herb n kitchen and bridges. The main full bar located on the first floor called lobby lounge. The minus5 ice bar is located in this hotel. After 11pm you will need a room key to enter the hotel.
Located on 54^th and ave of the Americas. The hotel is close to everything a tourist could want to experience. 4 blocks away from Central Park. 3 blocks away from radio city. 6 blocks away from Times Square and Bryant park. Rockefeller center is super close. Oh and it’s close to 5^th Ave some of the best shopping in the city.
There are a lot of really good restaurants close by for brunch. Walk to the west and it will get touristy. If you want not touristy restaurants walk east. The halal brothers cart is across the street. They have been of foodnetwork for there food. I can walk down here from the upper east side no prob. But of coarse I don’t because it gets touristy. The only exception is to meet friends.
I ended up staying here 1 night. The hotel is super clean and modern. The views are nice. I would recommend staying here. The lobby is filled in the morning with people from class trips and groups of people.
Overall the Hilton midtown is very nice. Just remember after 11pm you will need a room key to get past the main doors.

This past weekend I attended a yoga conference here and I must say the front desk staff, the check-​in staff & yoga journal volunteers were all great! Friendly, informative and the venue space where all the events were held looked beautiful, clean & very welcoming.
The amenities provided for the attendees gets better with each passing year. From the cool coat/​bag check space combined with photo-​ops & the community space better prepared than ever before.
Two thumbs up to all personnel involved in making this years yoga journal conference a comfortable space & a great environment to be a part of.

Location is great. Super convenient to everything including Central Park and Times Square.
Rooms are so so. Walls are thin and I could hear the tv next door.
Service, especially at front desk, was unfriendly.

I like my room. It looks like to have been newly renovated room. Everything was spotless and new. Room was quiet and the Herb n’ Kitchen was convenient to grab a refreshment. I can see the Halal stand from my window.
Bed was comfortable and nothing woke me up except my alarm clock. For me this was better than the Marriott Marquis which is the same distance from the office I’m working at this week.

I had a pretty good time staying at this hotel for a conference in January. The room was clean, if dated and small, and it’s a good location.
Unfortunately, I can’t recommend this hotel from a safety standpoint. There is an unsecured four feet drop beneath the stage in the ballroom that has been cleverly disguised with a «wall» of fabric but there is no warning to let guests know it’s there. I believe this is a breach of Hilton’s duty to its guests to take reasonable care to warn guests about hazards — and I know it’s a situation they are aware of, because the wait staff told me (as I waited for someone to help fish my smashed laptop out of the void) that they’ve had both a toddler and an elderly guest fall into that void before (as I said, it looks like a solid wall but it’s just a curtain, and NO WARNINGS posted anywhere).
Security were very nice and told me not to worry, I could file a claim for reimbursement. The charming people at the claim facility — who are clearly told to put the burden on guests to get an attorney and never to agree to any payouts — told me today (to paraphrase) that I’m an idiot for thinking Hilton should have to take any precautions to warn guests about these sorts of hazards.
It’s not worth the cost to take this further — as I’m sure their claims department are aware! — but at least I can post a warning here to people about the lack of care taken at this facility to look after guests’ safety.

If you’re considering staying here because it’s a cheaper hotel that’s close to all the touristy things you want to do, then go for it. You’re close to Times Square, Radio City Music Hall, the Empire State Building, Rockefeller Plaza, NBC Studios, Central Park, and St. Patrick’s Cathedral!
If you’re here for business, it’s fine too.
My hotel room was good. Everything was mostly clean, and housekeeping obeyed the Do Not Disturb hanger. The only problems were the crowds (there were two conferences in the hotel when I visited), and the slow elevators. I was on the 34^th floor, and one of the elevators was broken all week. This caused super long waits for the elevator — easily 5+ minutes.
I was here on business, and I requested away from the elevators because I’m a light sleeper (and I currently live in a small, quiet city). My assigned room was directly next to the elevator. I’m guessing they didn’t read my request, or the rooms were all booked up. Fortunately, the elevators weren’t that noisy.
At the lobby level, you’ll find the hotel bar, the Herb N’Kitchen, and the Minus5 Ice Bar. The hotel bar is ok, the Herb N’Kitchen has acceptable quick food (though definitely check out the Halal Guys food carts right outside the hotel), and the Ice Bar is a hilarious overpriced experience.
An Über Black Car to LaGuardia will run you about $ 70.

Great location. Half block from MOMA. A little further from the E& M subway station. Starbucks across the street. The rooms are all updated. Very quiet.
Staff very friendly and helpful.

When planning a NYC trip — there are many variables but location matters. For holiday time, this hotel is best for it’s access to 5^th avenue, 30 Rock, the tree, Rockettes and great spots for iconic pictures (within blocks). It’s a very close walk to Times Square and the Theater District — you can even get there on quiet streets if you head west instead of east. The hotel is BUSY BUSY BUSY. At peak times the registration line is out the door and getting a taxi can be a long wait. It’s a large hotel and I know there have been complaints about the rooms but our room was nice so I think it was recently renovated. For those who are HGV members, the NYC HGV property is in the SAME hotel but treated completely separately. Confusing and frustrating. Again, this hotel is about location, location, location.

This hotel is centrally located and close to the theater district, Times Square and Rockefeller Center. I was there for two nights last week and the location was perfect for where I needed to be. The staff was very kind and helpful. The lobby was clean and very nice. That’s about all the positives I have for this place.
As for my room, it left a lot to be desired. I was in #1526 and for $ 300+ per night, it should have been a lot nicer. The bathroom ceiling had paint peeling, one of the outlets near the door came OUT of it’s socket. For the price I would have also liked to have a coffee pot in my room and a mini fridge. What hotel doesn’t have those? Even some skanky Best Westerns I’ve stayed in had more amenities then this place. It was very «bare bones.» I doubt I’ll come back here. NYC has lots of better places for the price.

American hotels like the Hilton Midtown may seem to have small rooms compared to other cities in the US, but by European standards it is huge and full of deluxe features for the price, including things like plenty of fluffy towels, a big flat screen tv, an in room safe big enough for a tablet or small laptop. In room toiletries were by Peter Thomas and the bed and linens were super comfortable.
The central location means it’s a short walk to Radio City Music Hall (4 blocks), Fifth Avenue shops (2 blocks), and excellent five star restaurants (1 block). The hotel itself has a business center on the second floor and a gym, so if you are working or want a work out you can do it in the hotel. Nice café and bar areas, and even though prices are NYC hotel, it’s worth it for the quality if you don’t want to venture outside.
Beware the advertising calls from the hotel offering extra nights for $ 150; they are selling timeshares!

I’m wondering if this hotel — like so many others in NY — have some updated rooms and some that are not. I was staying on the 35^th floor and I was more than happy with my room:
— Surprisingly quiet
— Large for NY standards
— Clean
— Updated
Like most hotels in NY within a 5 – 10 block radius of Times Square, this hotel is busy and a bit of a zoo. You may need to wait for the elevators for a minute or two, but at least they have enough elevators.
There’s a little café/​convenience store that has some basics.
The bar area was nice.
I never made it to the fitness studio or got to use any of the other amenities.
All in all, this was extremely reasonable and I was very happy with my room. I would come here again.

This review is strictly regarding a Gala Awards Ceremony in which I attended and critique dinner, service and drinks.
We were seated in the Grand Ballroom, located on the 3^rd floor, accommodating
about 3,000 guests. As soon as you walk in you will notice two gigantic screens, left and right. When I looked up to see any fancy lighting fixtures or chandeliers, I found it to be outdated. As I looked down, the carpets needed an upgrade too. As for as the servers, they were pleasant, polite and quick to react with our requests. Now, I am not sure how much money was spent on our dinners but for such an important event, it was quite disappointing to have served an overcooked steak, a bland corn salad and skimpy-​seasoned mashed potatoes. The «strawberry shortcake mousse» dessert was flooded with sugar. One bite and I already felt a cavity coming in. Limited wine options. Two whites and two reds.
Here’s my thinking. I bet Hilton makes enough money with the rooms and parking given it’s prime location, that they may feel there is no need to be fancy with the food at Ballroom events. I guess I can respect that.
If the food served was mediocre on a special event, then there is no way I will ever recommend a tourist to order food in (assuming it’s the same line of cooks and chefs). Much better off having food delivered to your room or simply go out and explore the city. Duh.

04/​17, one-​night stay.
I chose this location, after having stayed here last winter and mostly liking it. The last time, I came with my sister on vacation. This time, I was stopping just for the night, as part of a long drive from TX to MA. I also had plans (which fell through) to meet with a friend for dinner.
This was my first time driving into Manhattan. I was surprised, evening during rush hour, it wasn’t nearly as bad as I’d expected. I did, however, have some issues with valet parking. I initially drove into the taxi area but, an attendant directed me to drive around to the side of the hotel. Leaving my vehicle wasn’t too much an ordeal. (Picking it up was a different story.)
I walked back around the side of the hotel, through the main lobby, to the front desk to check-​in. Easy enough.
My room was on a lower middle floor with unremarkable views and no wifi, which I haven’t experienced with Hilton very often (at the time, anyway), though I’d forgotten this from my prior stay. It was a minor annoyance, however. (I love that this is no longer a thing for all HHonors members!)
The greatest benefit to this hotel is its location — in walking distance to so much great food and the famous Broadway — both of which I enjoyed (again) after my friend’s cancellation.
On the morning of my departure, I got some food from the café shop. Then I went to the lounge to get a sit-​down coffee while waiting for my car. I thought I was going to be greeted and asked to order, but, instead, he informed me that I wasn’t allowed to have any outside food or drink. I didn’t even bother to correct him, as I’m happy to take my business elsewhere.
Instead of waiting inside for my car, I went outside. There’s no actual «waiting area,» just a group of people, lined along a covered curb. The wait time was near 40 minutes, which seems unreasonable by Manhattan standards.
There are plenty of places to stay in Manhattan. This one is nice for location. I might find something else next time, though.

I’m sorry.
Der wohl am meisten benutzte Ausdruck New Yorks gilt wohl auch für dieses Hotel. In der Lobby sieht noch alles so aus was man sich unter einem Hilton vorstellt. Aber die Zimmer: wir hatten zwei King-​Size Doppelbetten. Hm, ein französisches Bett.
Von den Lampen gingen die Hälfte. Der Vorhang wär ausgehangen. Die Größe des Bades ist ok, auch wenn die Anzahl der Handtücher täglich wechselt. Auch leeres Duschgel wird nur jeden zweiten Tag ersetzt. Für meine Frau enttäuschend ist es das gar kein Fön vorhanden ist.
Frühstück ist nicht inkl. und wird im hauseigenen Restaurant eingenommenen. Oder für ein paar Dollar weniger in den vielen Frühstücksrestaurants um die Ecke.

Groß, Laut, teuer aber einfach zentral gelegen. Die Zimmer sind komfortabel.
Guter Hilton Standard, Frühstückvoucher: 4 Items im Kiosk ist eine gute Idee und reicht völlig aus

Das Hilton New York in the Avenue of the Americas ist ein grosses Haus in bester Lage. Man läuft nur wenige Blöcke weit zum Rockefeller Center oder zum Central Park. Die Zimmer sind OK. Ich erhielt als Upgrade ein Zimmer im 39^th Floor mit etwa 25m, für Manhattan ist das üppig viel Platz. Von meinem Zimmer sah ich zwischen den benachbarten Hochhäusern hindurch ein Stückchen Central-​Park und tief unter mir die Kuppel der New York Hall.
Im Erdgeschoss gibt es eine Executive Lounch mit luxuriösen Kaffeautomaten, an denen man sich einen Kaffee oder eine heisse Schokolade mit Vanille– oder mit Karamelaroma zubereiten lassen kann und vor dem Fenster spazieren hübsche New-​Yorkerinnen vorbei. Im 5^th Floor gibt es ein Fitness-​Center.

Das Hilton New York hat leider die besten Jahre schon gesehen!
Die Eingangshalle ist noch sehr luxoriös, aber bei den Zimmern hört es dann leider auf.
Zweckmässig aber nicht mehr. Ein großes Boxsping Bett, Bad, kleiner Kühlschrank und TV. Alles irgendwie angestaubt und im Style der 80iger! Das Bett ist bequem, aber der dicke Teppich hat schon bessere Tage gesehen und möchte nicht genau wissen, was das für eine Staubschleuder ist! :-/​
Sehr schade, wenn man bedenkt, was man hier für einen Preis zahlen muss. Da sollte man auch mehr erwarten.
Die Lage ist relativ zentral und man erreicht alle HotSpots mit ein paar Schritten. Der Central Park ist von hier aus am schnellsten zu erreichen, auch der Times Square ist nur unweit entfernt.
Trotzdem kann man in NYC zum gleichen Geld besser wohnen.

véritable paquebot hôtelier, rien n’y manqué même le coiffeur vous attend
confortable et très anonyme

El Hotel Hilton es el mejor hotel en el que he estado nunca. Las habitaciones son amplias y elegantes, con todo tipo de comodidades como pantalla grande de plasma, mando para videojuegos, acceso a Internet de alta velocidad etc.
En cuanto a su situacion; es perfecta, esta ubicado en medio de centros de negocios y de medios en la ciudad de Nueva York, en la calle West 53^rd y Avenue of the Americas (la Sexta Avenida), por lo que estas a tan solo unos minutos andando de atracciones turísticas famosas de Nueva York.