New Day & Night Car Service

I like New Day Night, if you leave near 145^th street is the best option. timely, friendly, rates are fine, I never had a problem.

This is the first time I call a cab service and felt so disrespected its 10:15 pm i want to go home after a long day at work and here this dispatch guy is rudely giving me a history lesson about what the street name used to be called. ive repeatedly gave him full address and he was still insulting.. Never again funny how i called another cab service explain my situation and he said i was rite they need new employees. frustrating how someone gives poor to no service on a Saturday where you should be trying to make money.

I like these guys too, I don’t understand all these crazy reviews. These guys were the only people who would take me when I, too, needed to go to the hospital during Sandy (I actually had to double check I hadn’t written Naj’s review… that was weird…)
They’re the number I usually give people when they need cars from my place. Nice people. Fair prices. There when I need them. Also local, so my money stays uptown, more or less. Good stuff.

Waiting for an Über car and was picked up by New Day (claiming to be über) who proceeded to tell us half way to the airport that he was new day and asked for 30% more in fares than Über!!! NOT GOOD BUSINESS! I would never use this car service again, nor recommend it to anyone.

Most of the drivers (save for one soul who took my call during a snowstorm) like to make it seem like a 20 minute drive from Harlem to the Bronx is akin to driving 8 hrs upstate. They will haggle you for extra money and act as though they are doing you some sort of favor for a service you are PAYING for. Horrible customer service. I’ve decided to never use this company again and opted for one with a better customer service experience.

Really bad experience yesterday. Yes, it was snowing, but after waiting about 5 minutes to get a dispatcher, they just said «call back» and hung up on me. Yes, the weather was bad, but the dispatcher was totally rude and unhelpful. When I called back and waited another 5 minutes, he again told me no cars were available. I asked to be put on a list, and he said «We have no list; it is snowing!» I’m not sure if their only writing instruments are sidewalk chalk, which obviously wouldn’t work in the snow, but I don’t know why they couldn’t write down my name and then call me when a car is available. Last I checked, pens and pencils still worked when it was snowing outside.
They will take your money if it is convenient for them, but they sure won’t go to any trouble to try and help you. The drivers are nice, if you get one, but dispatch is a mess!

AVOID AT ALL COSTS!
The driver was involved in a hit and run!
I have police reports and witness…

DO NOT CALL THIS PLACE! I called for a taxi and here’s how the conversation went:
woman who answered phone: «hello»
me: «yes, i’m calling for a taxi pick-​up in 1.5 hrs.»
woman: «call back when you’re ready, baby.»
me: «how much lead time should I give you?»
woman: «i don’t know, baby»
Then she hung up on me.
If you want terrible service – feel free to call this place. However – call the dial 7s or dial 6s companies – don’t waist your time on this awful place!

I like these guys, not sure why their ratings is so low =[.
Anyways, they were there for me when hurricane Sandy was about destroying NY. And I’m about to call them now to take me to the hospital!
Nasty Nasty Pink Eye =[! Okay thankies for reading!

I needed to get a huge 68×22×15 box across town to be shipped at FedEx Kinko’s. I called DayNite, explained what I had to do, & they were very helpful & sent a minivan with the seats already retracted to accommodate my box. very helpful

Horrible, Horrible, HORRIBLE operator service. Did I mention horrible, too?
Called to order a car, that would be making 2 stops: 1^st was to pick up friends that live north from us, 2^nd was to pick us up, all to be dropped off in the 14^th St. vicinity.
Tell me why o’ why the operator wasn’t getting it, at ALL!!!
She just kept saying «lord have mercy» & not in a good way, as well insistently asking «where are YOU located?». What part of: «it doesn’t matter where I’M located, it’s where the car needs to go FIRST that matters!»
She hung up on us, easily, 4 times. We called using different voices, accents, etc. She continued to be the snatch that she was.
Finally, we just told her to send the car our way. We figured (and hoped) the driver wasn’t as retarded as she was & just give him stop indications.
Our driver was mad cool, totally understood our 2-​stop deal & even laughed & said that we aren’t the 1^st to complain about the bitch-​operator.
Praise white Jesus I rarely next to never need car service.