National Institute For the Psychotherapies

I’ve been a patient here for the past four years. I’m really grateful that I found this place when I really needed it. The intake process takes a few weeks. First I had to meet with someone just so they could find out where I am in life, what’s happening in my world so to speak, so I could be properly placed with a professional. I was able to get a sliding scale fee which was quite helpful. After a few weeks, I was placed with a therapist who was very helpful to me at that point in my life. About a year and a half ago, she decided to move on from NIP. She was replaced with someone who is as attentive as she was, and who compliments where I am right now in life. So far, I haven’t had the need to seek out another place for therapy. I think I have gotten very lucky to find therapists who remember what I say, and not rely on a «file» for treatment, or to get to know me. No complaints here.

My synopsis to sum up my interaction with NIP: inconsistent service, calls never returned, and left WITHOUT a therapist OR a referral.
— Signed up with them
— 3 – 4 weeks later have a long intake about my full history– she was very kind
— 3 weeks later-​finally– I get a call from my assigned therapist. He calls me on a Friday and leaves a message. On Monday, he calls me back and says, ‘Nevermind, I do not have any time slots available to take on new patients”. How freaking unprofessional can you be?
— 1 week later I have a call from my now assigned therapist. I see her the next week for our first appt. After 8 weeks, I think that the therapist would know a little about me or be somewhat sensitive. She acted spaced out and disinterested. She directly told me that she just looked at my file 5 MIN AGO! Also, that she would be leaving NIP in June. So… I would have her only 1 – 2 months?
— Reached out to the director and asked a FAIR and REASONABLE request for a therapist that would be with NIP for a longer period of time… more stability. She NEVER called me back.
— 3 more weeks have gone by and NO CALL.
Pathetic, Unacceptable, & not responsible behavior while working in mental health.
Shame on NIP. Save yourself nearly 12 weeks of waiting and bs.