Miz Mooz

When I go to NYC, i make sure to stop here. While this isn’t a swanky shoe boutique, I’ve found the customer service to be very helpful and pretty fast considering how many people are in the store. Tons of sizes And the best place IMO to pick up Miz Mooz as they are routinely 20.00 cheaper than anywhere in person. Their sale section –fantastic! Def. make the trip, it is worth it.

Note that this review is for Saga Shoes, which I believe is Miz Mooz’s sister store. It is next door on Broadway.
I’ve definitely purchased shoes here before, but I can’t remember since almost all the shoe stores in SoHo are exactly the same. They all sell typically the most popular brands — ie Uggs, New Balance, Birkenstocks, etc. I came here about a month or so ago to purchase some Birks, but to my dismay, they had such a limited selection — only the Arizona sandal (two-​strap). I wanted the three-​strap Florida sandal and I had found one that I liked online and decided to test my chances again at Miz Mooz. Happily, I found the three-​strap Florida in Nubuck (synthetic leather) in addition to many others I had not seen before. They were the same price as everywhere online.
And of course, I had to purchase them! I love them so much as they are super comfy and cute. However, sizing can be strange for Birks because they are in European sizing. I’m typically a size 7, but the size 37 is 6 – 6.5, but it fits me perfectly. I highly recommend coming here to buy and try them on instead of buying online. This is because you won’t have to pay for tax or shipping and the staff is super friendly and helpful. The person who helped me out made sure that they fit comfortably and that I had enough room for my feet. Birks are a little expensive (but worth it) and you want to make sure you have the right sandals for your feet. Come here and buy your Birks!

They lose a star for really slow service, HOWEVER… this is not exactly the place you come to for personal shopping so it’s not that big a deal. Their selection of shoes is really impressive and I have no problem with browsing around while waiting for them to bring out shoes in my size.
As someone who doesn’t shop that often, it’s a good place for me to go to stock up on shoes at the beginning of the season.
Also, the guys there were nice enough to let me use the $ 5 off Unilocal coupon that popped up when I checked in… despite not knowing anything about it. Service is slow, but the people are nice!

Horrible customer service. I tried to exchange a pair of shoes and the guy helping me said I wasted his time because I was doing an exchange. The girls behind the counter asked me «did someone ruin your day» then told me to come after the store closed so she can fight me. The manager here thought this was all funny and didn’t really seem to help much. Apparently this has happened before and the same staff is still here. Why? They all started saying racial comments about me in their language while I was speaking to the manager. Never again. The shoes don’t even last for long. Horrible horrible horrible

Why doesn’t the phone number work?!? I purchased a pair of miz mooz sandals about 3 weeks ago and they are already breaking. i’m so sad b/​c i love these shoes.

They still have a great wall of deals. Even early on a Saturday morning, the music’s thumpin’, and it feels like I should be shopping for shoes to go clubbing in. The saleswoman who helped me was great! She ran back and forth getting sizes and showing me different options when they were out of a color or size I’d requested.
I ended up getting a beautiful pair of Miz Mooz. Not on sale, but had I wanted sales, they were there for the taking. Fun location and good vibe.

There a good selection of shoes here. Lots of boots and leather shoes. Miz Mooz shoes. And a good bargain section. Really bad music though. Um. The benches were large and comfortable. The service, though, was iffy. My mom was trying on a pair of shoes… and I guess she’s one of those hard to deal with customers… she wanted two pairs of size eights because the left one of one of them was kind of funny. Then she wanted 7.5 and then 7 and she wanted two pairs. The guy that was serving us got kind of fed up… and he grew kind of languid and a bit rude. But… it was sort of understandable. Still, if you’re paying a hundred bucks for a pair of shoes, you wanna make sure it’s comfortable. The lady behind the counter was super nice though.