This is one of the worst fast food restaurant! How can someone tell you while you are not finished with your food that you have 20 minute limit to eat and go!!! A rude security guard came up to me after I just threw away my garbage and finishing my drink while doing a survey. They should put up a big sign that we only have 20 minute to eat. I would have not go inside in the first place! The guard went up to another customer and took his receipt without asking and look at the time he order! Lol. This is an unreal experience! This is a prefect excuse for me to tell my children we will not be supporting any McDonald’s from this day on. I will pass on this experience to all my friends and family. Below is a picture of the rude and disrespectful security guard at the McDonald’s on Delancy street. Please speak up on Twitter/Facebook /Yelp or anywhere you are part of. Do not let McDonald’s security guard bully you into rushing with your food! I wish I had ask for a refund! I had an appoint so I had to leave but I wish I didn’t let him bully me like that. Please speak up don’t let bully get away with being a bully!!!
Nicholas G.
Classificação do local: 5 Greenpoint, Brooklyn, NY
This is the craziest McDonalds I’ve been to but I typically come here after DJing around 4:30AM on Saturdays. I’ve seen fights break out in and outside of it. One time a guy dressed like a day-glo camper was behind me in line and fell asleep on me. One time I was headed in to eat and I saw paramedics pulling a sheet over a dead body. There is no law, order or justice in this particular McDonalds but the food is wonderful. There are coin locks on the bathroom doors but homeless people still use them as temporary homes. The last time I was there a ragtag security force were trying to keep some guy from entering and talking about how«this is seven weeks in a row, if he comes back the police are gonna taze his ass.» I know that all sounds kinda awful but If I was nearby I would go eat at this McDonalds right now. The food and service is great but it feels like you’re dining in a post apocalyptic society. The fries are good, Big Macs good, I’ve still never eaten a Filet-O-Fish. Someday. I’ll probably keep eating at this McDonalds until my inevitable death at this McDonalds.
Jing Z.
Classificação do local: 2 New York, NY
The customer service was fine, but they will forget to give you the sauces for take-out sometime.
A Luis S.
Classificação do local: 2 New York, NY
Went here today cuz i was in the mood for mcdonalds. BIGMISTAKE… the buttermilk chicken was tough and undercooked. My large chocolate shake came with no cherry on top to me thats the best dam part of the shake. I dont know why they slippin but they better get there shit straight and quickly. I know a few people in the corporate office think ill make a call
Christopher M.
Classificação do local: 1 Brooklyn, NY
This is the worst mcdonalds i have ever been to ever. And that says a lot considering i am from nyc and have never ever even thought of writing a review on a fast food place. Terrible service. Abysmal bedside manner. It took 20 min just to get an order in with no line while they sprayed cleaning products all over and then cursed me out for wondering where my food was… i could see my cheeseburgers taking a nap in front of me while they got cold. Never ever go here!!! How do i put 0 stars?
Ken D.
Classificação do local: 2 New York, NY
The staff was rude, didn’t care about the customers, the English muffin was burnt and when I bit into one of my sausage egg and cheese mcmuffins, something crunched. Not cool.
Monica T.
Classificação do local: 5 New York, NY
I’ve got this guy Donald to satisfy my carnal cravings As if No man Would Ever do and mmmmm hit da spot apart like no Mendota ruined like the Last time when your angel sleeps like that it’s like that here you can stay you should appreciate 、 ,。一。
Ari S.
Classificação do local: 1 New York, NY
Let people cut on line! So we just left!!! They did say that they don’t care about it!
Tim G.
Classificação do local: 1 Brooklyn, NY
There was no soda at the time. Fine I’ll drink something else. I ordered a frozen strawberry lemonade and paid .40 cents extra. Fine my order comes up without said frozen strawberry lemonade and was told it’s coming up fine. But it wasn’t coming up! That employee LIED to me!!! After 10 minutes of standing there letting my fries get cold I inquired. The employee kept yelling for another employee who was clearly ignoring this employee yelling. He finally gets someone to make this said frozen strawberry lemonade and the response I get is «coming right up sir.» No apology for the wait or the fact that I wasn’t going to get my drink if I didn’t say anything. I was given said frozen strawberry lemonade and it looked like ice with a drop of food colouring. I took a photo I posted on here. The employee making the frozen strawberry lemonade was in possession of my receipt. When I asked for it back I was meant with an «excuse me?!!» Talking down to me like I was a second class citizen I DONOTAPPRECIATEIT!!!
Jennifer A.
Classificação do local: 1 Hoboken, NJ
Ok, I know this is McDonalds I’m reviewing but I need to get this off my chest. Why are you charging 25 cents for people to use the bathroom? I mean, that has to be a damn joke right? But no, sorry, its not. It’s very real. Theres pretty much pad locks on the bathroom door that only open if you have a quarter to insert. I understand the frustration of people coming in just to pee and not buy anything but theres other ways to prevent this. Put a lock on the door, don’t charge people. Total BS this is… I feel like it should almost be illegal, unless it is? I wouldn’t be surprised. Shame on you, McDonalds.
Sean D.
Classificação do local: 1 New York, NY
Came here on a Sunday afternoon — the line was just about out the door(20+) people, beeping going off constantly, etc. while one employee casually swept the floor and others sort of walked around as if they’d completely given up. Waited in total about 25 minutes to get cold burnt fries. Not sure where the management was in this entire situation, but firing the current employees and getting new management could help this place. In the words of Gandalf: «I would not go there unless I had no other choice.»
Gardea C.
Classificação do local: 1 Astoria, Queens, NY
At 5am, I ordered a bacon, egg, cheese mcgriddle, a hash brown, and a steak, egg, cheese biscuit with no onions. It took 15 minutes to get the mcgriddle and hash brown. I had to have the biscuit remade 3 times. First time was because it was sausage, and second time they made the biscuit with onions. I’m allergic to onions and I stated this after the second time and they just scraped the onions off the biscuit. Still waiting on the biscuit to be made. At least the crowd had attractive women to ease my frustration. At the end they had a new cook and he was learning on the fire. Rush hour, morning breakfast, late night eating; what a way to learn but he will be better for it. –1 for the wait for food –2 for reordering of 1 sandwich 4 times –1 for disregard of my onion allergies
David Z.
Classificação do local: 3 New York, NY
Not the nicest crowd at this McDonald’s location. I find it kinda funny that you have to pay to use the bathroom. I wonder if there are other McDonald’s in the country that also make you do this? Sounds like it could be a violation of their franchise agreement, but that is neither here nor there, as I can’t foresee any combination of events that would necessitate me using their pay toilet. No, I was just there for a diet fountain coke. McDonald’s never lets me down when it comes to fountain beverages. Also, the young lady who took my order(KS#1) had a very nice smile and was extremely courteous… top-notch service.
Hee M.
Classificação do local: 3 Farmingdale, NY
I came here for a quick breakfast and the place is extremely dirty. Their floors are messy and all their tables are not cleaned. I would give this place two stars but the cashier tiara was extremely friendly.
Vincent C.
Classificação do local: 2 New York, NY
TL;DR The central Lower East Side McDonald’s. Sorta ghetto… but so is LES. Can you believe a time when the Lower East Side was so ghetto that they didn’t even have a Mcdonald’s? Man those were the days. I remember I was so happy as a kid when this Mcdonald’s opened. I was like now mom and dad have no excuse for not going! Of course my dreams were deterred after my parents revealed that we were too poor to eat McDonald’s everyday. How effed up is that… too poor to eat McDonalds in the 90s. Man back then they even took food stamps, so i don’t understand. OK enough with the nostalgia… this is a mcdonalds… not really sure why you’re reading a review on Unilocal about mcdonalds. You have Marilyn Hagerty for that and she speaks for all of us mcdonald’s patrons. I mainly come here when I receive decent coupons in the mail like buy one get one frees, or a $ 1 mcdonalds fancy drink. The other times I come here are mainly to get their 20 piece mcnuggets. It’s $ 5.43 or $ 5.44 depending on how the machine feels. However for the month of January 2015 they have this bomba$$ deal on nuggets, 50 pieces for $ 10.86! thats 10 more pieces than usual! Me an my brothers ate this 3 times already. Nuggets are good. that golden crispy skin with all those sauces. Did yall know they got all these crazy sauces in mcdonald’s now? It’s not just bbq and sweet and sour, they got ranch, habenero ranch, honey mustard, buffalo sauce… i think there’s more. It’s crazy. I straight get stunted everytime they ask what sauce. mad options… maybe too mad options(is that grammatically correct?). I would give this place 3 stars if the customers weren’t so weird and ghetto, but hey gentrification stops at the doors of Mcdonalds and they are straight keeping property value down in the neighborhood so that’s good in some respects… not so good in many others. This goes to show if you want to see a neighborhood at it’s worst or it’s underbelly, you go to the neighborhood Mcdonald’s as a litmus test of the shitty side of the neighborhood. Sometimes the Mcdonald’s isn’t bad at all cause the neighborhood is probably rolling in $$$$$$$$$, other times you get like the LES Mcdonalds.
Steven L.
Classificação do local: 3 Manhattan, NY
Corner of Delancey and Essex street, MTA subway right next to the entrance. Very convenient since it is open 24⁄7. Downside is there’s a lot of people standing out in front. Whatever their business is, you know it’s shady. Aside from the people who come here, food is McD quality. Come here when drunk, high, and crazy.
Jessica L.
Classificação do local: 1 Brooklyn, NY
I have to admit, sometimes I just crave junk food. BUT this has to be the worst McDonalds ever! This place is so dirty I don’t even know how exactly it got an ‘A’ on the sanitary inspection.(I’m not trying to imply anything) I’ve gotten the wraps here a couple of times and every time, they were soggy. The cashier person was EXTREMELY rude; it was unbelievable! I would not come back to this place if I didn’t love so close(I really need a car, haha)
Shawn C.
Classificação do local: 1 East Williamsburg, Brooklyn, NY
No. No. No. NOOOOOOOOOOOOOOOOOO!!! I’ve walked by here countless times in the six+ years that I’ve been going out in the LES. Not once have I stepped inside until yesterday– when all options were exhausted at 5am. Not even a food cart could be found outside, due to the rain that was coming down. My only option left was this scary McDonalds which had spent previous years taunting me. I thought to myself– it can’t be that bad. But I was wrong. This is the place is where dreams are shattered and lost souls come together. All the workers here are stuck in a strange state of misery. When you step inside and take a look around– it feels drab, strange, and unsanitary. It also smelt really bad– which I thought strange but given that it’s open 24 hours, I guess some things just are let go over time… I ordered my food, waited about 15 minutes(???) and had numerous strange folks come up to me and try to strike up conversation. Why did I not bring my headphones, I thought? When I finally received my food, I don’t think I was ever happier to snatch it out of their hands and run for the door. It’s a bit worse than your standard McDonalds– but in my mind, if you’re in the LES, this is the LAST resort when there is nowhere else to get food.
Alex H.
Classificação do local: 4 Manhattan, NY
This rating is only specific for McDonalds restaurant and don’t necessarily have any real world value. $ 1 Menu is fantastic, service is fast and you will never see mice carcasses in the fries because they’re usually inspected right before being served as it’s yellow color. And carcasses are usually all other colors. McChicken sandwich and double cheese burger still as good as ever. Sundae, no more. Oh well. Sometimes people don’t lock the door while in the restroom let alone unable to answer when you knock. I’m glad to see they clean the toilet seat with-by mopping it.
Anderson C.
Classificação do local: 3 Queens, NY
There are only things you need to know about this McDonald’s. When you are partying or doing whatever else you might be doing in L.E.S., this might very well be the place to get that apple pie. That is probably all I come here to eat. With that said, you must also be aware of the 25 cents to use the bathroom rule. Yes, this isn’t just a in Japan kind of rule. I can understand the need to restrict bathroom usage because locally there are a lot of… well let’s just say for better lack of the word(s)…Unbathed citizens that intentionally mess up the bathroom having others to clean it up for them. It also prevents«strays» from coming in once they know the bathroom is NOT for their use. It is usually a creeper free McDonald’s but then again I’m not here at all hours of the night either. Food wise, stick to the pies.
Bill T.
Classificação do local: 3 New York, NY
This isn’t really a mathematical formula, but the more beer you consume and the more hungry you are, the less skeevy a super skeevy place seems to you. Yes, this is not the McDonald’s of your suburban dreams. It’s full of shady characters and they wait until 5 or more people form a line before taking any orders but in the end, you do get your food. Came here after beer club and because I was hungry, I decided it would be a good idea to stop in. Took awhile to get my food and I was a little freaked out by the clientele. But I got my cheeseburger and fries and bolted for the subway. Probably would not come here if i was stone cold sober. But then, I probably wouldn’t be hanging out in the Lower East Side if I was sober, you know what I mean? So if you’re hungry, maybe you want to take a chance and come here. You do the math.