Marilyn Monroe Spas

Such a wonderful experience! I had a blow out by Sonia and she did an amazing job. I would definitely come back.

So, I came here after I tracked down my favorite hair dresser, Claudio Baldone. I called to make an a appointment and the person who answered (don’t remember his name) was very professional and nice, as was the staff when I arrived for my appointment. The place is easy to find and very nice inside. Very calm — which I prefer. I didn’t have too much time to look around because Claudio was able to see me right away.
I only get my hair cut by Claudio because he is a master at what he does! His cutting technique (no thinning by razoring which ruins my hair — just pure layers) is rare to find nowadays and his blowout is simply beautiful (see the pics). I’m very, very picky when it comes to choosing someone to cut my hair because mistakes can easily be seen due to my hair being light. Whenever I leave his chair, my hair is the softest and most glamorous it’s been since the last time I saw him. My only complaint is that I can’t quite recreate his beautiful styling at home — yet lol.
This appointment was just for a cut, but he took the time to discuss coloring my hair (I love my hair color but I need a bit of a change). He held up different color samples and we decided on a custom color — to be determined — and I will be going back in 2 weeks! He understands my fear and I really appreciate that he is taking that and my original hair color into consideration and not just slapping any color onto my hair.
If you’re not going to Claudio, you’re missing out — just trust me! It’s even better that he is in this new environment where you will be treated like a valued client from the moment you pick up the phone!

Sonia is amazing! She is the reason I come to this spa. She is the friendliest and warmest person there. She always makes my hair look perfect and I don’t trust anyone else to do it but her. I never knew my hair could look as good as Sonia makes it look.

This review is to compliment Scott Rivera, a spa employee. Over the phone Scott arranged spa day passes for our clients who needed a place to prepare to attend a fashion week event. Scott was polite, on the ball and took care of everything for us in a timely and professional manner (rare these days!) The clients were pleased and well taken care of during their visit. I would not hesitate again to send clients his way. Thank you Scott!

Wonderful Wendy! Thank you so much for the beautiful blowout — I feel fabulous! You are so talented. Beautiful salon, great staff :-)

Sonia was amazing. One of the best blowouts I’ve ever had and more than that, she was just an amazing person. Highly recommend.

Came back on a MassageNow deal. I’m giving 4 stars because based on the price of the deal, I really can’t complain. Now, if I paid full price, then my experience would definitely not warrant a 4-​star rating.
Pros:
— Not pushy about products
— Receptionists are always amazingly courteous! Love it.
— Clean and spacious women’s locker/​changing room with lush-​smelling bath products
— Nice relaxation area with teas and water
Cons:
— The actual facial. Let me elaborate.
I had Sung as my facialist. She spoke limited English, but that was fine since I could kinda make it out, but that also meant she didn’t explain the steps of the facial process. She told me beforehand, and since I go for many facials I was fine with it, but for a first-​timer that may not be the case.
She was pleasant and showed me around the changing room and offered me water. However, in the actual facial itself, she was quite rough with my face — not knowing what was coming next since I closed my eyes, when she slapped (yes, slapped) the product and started rubbing it around, I physically jumped. It was hilarious and terrifying in equal measure, but definitely not relaxing. She was also very vigorous in moving my head around during the extractions and got lip balm all the way to my temples (after smearing it on my lips, she massaged my temples without cleaning it off first…). Also, the steamer wasn’t angled on my face so only my right ear got steamed (LOL) and there wasn’t much of a shoulder massage.
I did love the hand and foot massages (all facials should have this!!) and the heated bed that was adjustable is always amazing. The products still smell and feel awesome. But the facial itself wasn’t relaxing at all, even if the before/​after parts were.

Great atmosphere and service. Sonia is the real deal when it comes to blowouts. She takes her time and drys in small sections to ensure that she’s not damaging your hair.

TL;DR: outstanding service, Yoko is FANTASTIC, slightly pricy, regular nail polish chips really easily
**UPDATE**
I can’t say enough good things about the service here, which is absolutely outstanding. Marco reached out to me after my Unilocal review — found my phone number through the customer files — and set up a complimentary manicure to make up for the last one. I was really impressed and surprised at how out of his way he went to make up my experience to me, and scheduled one for 6pm. I was coming from Brooklyn at rush hour and my train got stalled for 25 minutes. I called Marco, who was extremely gracious and reassured me that it would be fine. At 6:25, I’m bolting out of the Times Square subway stop, weaving through people and Diana calls me to check in. I told her what had happened and asked if I should reschedule my service; she was kind and gracious and again reassured me that it would be fine, that someone would be ready to take care of me when I arrived. I got in half an hour late and everyone was sweet, understanding and extremely professional about the delay. If there’s any salon in town that offers great customer service, it’s here. Although it was complimentary, my technician did such a meticulous job on my nails; I did leave a tip as well (which you should do regardless!)
Unfortunately, the same thing happened with my nails, this time immediately after the service! I had the same ballet slipper color as last time, and my manicurist advised me to dry them for about 15 minutes longer than I did last time. I figured that’s why they chipped and spent a good 15 minutes post manicure in my chair, drying my nails. I decide to walk the mile home to avoid banging my nails into anything on the subway; ten minutes into my walk, I feel cold and cross my arms. When I uncross to adjust my bag, I look down at my hands and half of my entire thumb polish has shifted! My other hand has peeling marks and has moved as well (photos below).
I really, really wanted to love this place; terrific people, excellent service, detail oriented manicurists, Yoko, but I just don’t know what it is about their polish that doesn’t work. Maybe it’s because it’s toxin-​free; maybe it’s because the topcoat is toxin-​free, or maybe it’s just the light, pearly color I used. If you come here, try the gel service instead — that seems to be lasting longer. But avoid the signature manicure, as its longevity is very limited.
**ORIGINAL REVIEW**
I came in last minute for their signature manicure ($ 45), which is pretty pricy for manicures, but I was fine with it knowing that this isn’t one of the salons NYT would feature on their nail salon series. The salon itself is on the third level of the Hyatt hotel and is pretty standard. I came in at 11AM on a Thursday and the place was empty, but it’s probably pretty different on weekends.
Got placed with Yoko, who was really fantastic. Great attention to detail, took the time to explain what she was doing and gave me tips for nail upkeep. The salon uses its own polish, and I wasn’t sure which color would be closest to the Essie polish I usually use, but Yoko guided me to a pearly white polish that surprisingly applied like Ballet Slipper (would never have picked it out on my own!) I explained to her that I have a bad habit of biting my nails and picking at my cuticles, and she advised me to buff with oil to smooth out the existing roughness around my nails. She painted three coats since she noted my nails were small and on the thin side. Unlike other salons who cut your nails regardless of their length, she noticed that I had bitten my nails pretty short and just filed them down to pretty round shapes.
I honestly can’t say enough good things about Yoko, who was very meticulous and took her time on every little detail, even filing a tiny corner she saw after my nails had dried (because she realized I would probably pick at it). If you go, definitely ask for her! She does a great job and your nails will look awesome.
Took one star off for the price, and two stars because it chipped after the first day. If I pay $ 50 for a manicure, I expect it to last more than just a day.

I found this spa using my unlimited blowdry membership and I hope they don’t send me back here.
I live very close to the hotel/​salon but I don’t come to this part of town very often because of all the tourists so it took me a minute to find it. I called and tried to get the girl who answered the phone to help, but she was useless. She tried to tell me about a restaurant in the hotel but there was no sign outside for it that i could see so that was pointless. It also happened to be across the street from a similar sounding restaurant so even more confusing. I then asked what side of the street (N/​S), but I don’t think she knew her directions because she kept treating me like I should have magically known this information.
Got it and was told Ina (?) was doing my hair. She was really sweet and did a great job washing my hair but her blowdry was just terrible. I get my hair done the same way every time and have for YEARS (I exaggerate none) so I know the terminology, I know what to ask for but she either didn’t hear me or didn’t listen, not sure.
I ended up, after asking for smooth hair (I have thick, curly, coarse hair) with a bend on the end (under). My hair at the roots was frizzy from either lack of heat, or lack of pulling the hair out and using heat. It seems like a fundamental skill so I was pretty unhappy that my roots were all frizzy while the rest of my hair was poofy and full.
The receptionists are incredibly unprofessional. They talk about you when you sit down and think you can’t hear. Bizarre.
This is a huge city with LOTS of salons, I recommend you check others out before you even think of using this salon. Not a good experience at all.

If you are looking for
5 star treatment go see Claudia. He gave me such a great relaxing haircut. I will def go back !

As as massage junky, I adored my relaxation massage.
Their facilities are great– a large rain shower, steam room and automatic locks. I’m more of a fan of relaxing décor than glam, but it was still very nice. My only other compliant was the water. Generally, I’m used to cucumber or lemon water at a spa (which is generally standard even at lower quality spas) and they only had plain water. I realize this is very minor, but it is the extra touches that really makes a spa stand out. The steam room was also a bit light on the steam.
The massage itself was great – the perfect combination of relaxation and pressure to help sore muscles. I also enjoyed the use of hot stones and hot towels. It was also by far the most comfortable massage table I have ever experienced. Normally my back or neck end up hurting, but the table is adjustable so the legs can go up.

Too expensive. $ 35 for an express manicure? That’s triple every other salon in the area! It’s a nice, clean salon and she did a great job, but I think $ 20 is more reasonable considering this is something that only lasts a few days. Week tops.

Awesome! Michelle did a great job. She even went a little over with the time. But I walked out feeling fresh and new. Definitely recommend this spa.

It’s a great SPA with wonderful services, and the staff is very helpful and professional. The spa is very quiet and relaxing, and has the best hairstylist CLAUDIO BALDONE. He is a professional in coloring, haircutting and hair styling and is very friendly. I highly recommend the Marilyn Monroe SPA, and if you want to keep your hair looking healthy and beautiful ask for CLAUDIO BALDONE.

WONDERFUL ! Its a beautiful place, cozy, the staff are awesome! The hair Stylist Claudio Baldoni is fantastic. Whatever he does, he does a perfect job.
Claudio Its the BEST! Go to Marilyn Monroe Spa and Claudio will transform you in a DIVA…

Great SPA!
Very comfy, cozy and great customer service!
I highly recommend Marilyn Monroe SPA!
My awesome hair stylish Claudio Baldoni is one of the greatest friend taking care of hair, color, haircut, and any stylish!
Marilyn Monroe SPA is so lucky having Claudio!
Xo.

I absolutely adore this spa. Each time I go they make me feel completely relaxed and pampered! Best of all when I walk out my hair always looks phenomenal. I currently have the monthly unlimited blow-​outs and I glad I jumped on the offer. All of the staff is friendly, making it a warm and welcoming atmosphere.
I highly recommend Sonya. She is a great woman who really gets to know the client personally and is sure to take your style into account. She is also very cautious not to burn or mistreat the hair, which is crucial when you are getting multiple blowouts a week. I always walk out looking and feeling like a million bucks.
Claudio Balone is also fantastic! He is extremely professional, efficient and does a great job! His touch of personal style takes your blow-​out to the next level; creating volume for my very limp hair.
I highly recommend this salon and spa if you are looking for a place to relax or to get ready for a night out in the city.

First of, the spa is located inside the Hyatt hotel.
This was my first stop in NYC due to a desperate need of a mani/​pedi. I got the express service and although it was expensive, you get great service. Aside from helpful and friendly staff, they’re very conscious about hygiene:
1. Every tool (nail clippers, nippers, cuticle pushers, etc.) are sterilized and they open the pack right in front of you.
2. They have testers for nail polishes with disposable brushes. Once you choose your colors, you get to take home the polish.
3. Everything is disposable and for you to take home — toe separators, nail files, buffers, etc.

Spa recently opened and it has the best service with the most talented staff. I was given a tour of the spa by their friendly desk staff. They all are eager to show you around and it seems as if they love their jobs. I was amazed by the fact that you get to take your nail polish home with you and they use disposable brushes. Perfect for the ladies’ that are worried about hygiene. Definitely the only spa in NY to do it.
I had an 80 minute Signature Massage with John and it was AMAZING! The option of using the aromatic oils really adds that special touch. The oils are organic and you can feel the difference in your treatment.
The spa is beautiful with Marilyn’s Touch. I highly recommend the spa.