Mandarin Oriental – New York

I’ve never stayed at the hotel as a guest but i’ve been to the restaurant 3x! I’ve wondered through the hotel itself and oh my! It must have taken 300 years to build this place. The details in the ceiling, the way it’s constructed. Very beautiful. On top of the view as you dine. Best time to go is an hour before sunset, order a glass of wine and appetizers so you’re not starving as you watch the sunset! Then order main course after the sun has gone down. I prefer to do this with someone i like very much. Don’t know how you want to go about this. Just my suggestion lol. Enjoy!

Stayed here for a conference. Sweeping views of Central Park, 59^th Street, and Columbus Circle.

One of the best hotel stays I’ve ever had !!
The service was incredible. Receptionists and stuff were very polite and friendly. My room was 40^th floor Central Park view. Bed was very comfortable. I placed order room service for the next day breakfast. It was delicious ! Can’t wait until the next visit.

Manny Ramirez who oversees the spa is so above and beyond amazing, he gave us a thorough tour and created a great experience too! Love him. Can’t wait to come back!

A really cool hotel to have a drink at. Drinks are pricey but you are paying for the view and service. Really does have one of the best views in Manhattan overlooking Central Park.

This hotel is beyond stunning. From the doorman to the concierge desk every employee you run across is nothing but pleasant. I always love the chosen décor; MO’s have a simple beauty about them that sucks you into the tiny details.
Our room was a première central park view and per my request they gave me the best view possible for my first ever trip to NYC. And the bathroom! The soak tub with bath crystals was my new best friend after being on our feet walking all day! So relaxing and a great way to end the day. The makeup mirror and the TV were thoughtful extras that were well appreciated. When we arrived they had a lovely bottle of Pinot Noir waiting as well as a beautiful tray of macaroons, sweets, and a chocolate Statue of Liberty and NY skyline. SO CUTE!
My husband and I have tattoos and dress more «urban» so sometimes we are judged by our appearance. This did not interfere with the fact that every employee was extremely helpful, kind, and knowledgeable to us. The only downfall, unfortunately, is that our appearance seemed to throw off some of the other guests visiting (to the point they would not ride the elevator with us!). However, we tried to let our manners speak for themselves; Can’t win them all! Big thanks to your staff yet again. They gave us an amazing experience! Danielle (Daniella?) at the check-​in desk was welcoming, pleasant and accommodating beyond measure! Can’t wait to see what the other MO’s have to offer :)

Went here for afternoon tea. The views are great, and the seating is nicely dispersed, so you don’t really have to see or hear anyone else (we did get the corner table though). I really liked the selection of food that came with the tea. Some of it was very exceptional. My reason for 4 instead of 5 stars is I thought the tea selection was a little limited.

The Mandarin Oriental was hands down one of the nicest hotels in the in the area. Service was impeccable and staff was genuinely friendly and unobtrusive. The room was very roomy and tastefully decorated. Colors were very soothing. The room over looked the Hudson River and took advantage of the sunset. In the wintertime Central Park looks dreary as the trees are bare so the river view is better. The shower was refreshing and the tub over look the cityscape. Turn down service was terrific. They made sure that they provided the service even when the guests went out later in the evening. They made sure everything was refreshed and straightened up and provide water and chocolate by the bedside and the slippers were placed by the foot of the bed. They provide novels for bedtime reading and really high quality spa robes in the room. Highly recommend this hotel.

We returned to the lounge, one of our favorites, for a glass of wine and views of the most beautiful city in the world.
The experience is worth the prices.

One of the absolute best hotel stays we’ve ever had. They were so accommodating to all of our needs, the staff and managers were so friendly and helpful, the rooms were clean, and the food was great. The views are probably the best in the whole city and the location is amazing-​especially since they’re connected to a shopping center and a whole foods. Overall, a great stay and we will be staying here every time we go to New York from now on.

The Quick: Very elegant space for events with a great view. Easy to get to via mass transit. Delicious food and helpful staff.
The Details: Finally, a Gala venue on the Westside. I attended a charity gala held in one of the top floors in a large conference room. The space was great– large windows everywhere and gorgeous table settings. It didn’t have the old charm or glamour of some of the iconic hotels, but it has sophistication in its own right.
The Damage: $$$$

The plush chairs are a thing of comfort accompanying the reprieve from the day in the city. It’s not so much that the cocktails are mindblowing — the night view at the bar is really what you pay for.

Impressive view, décor, and service. You will really get a memorable NYC experience here. I highly recommend it.

I’m so glad that I chose this hotel, even though there are so many choices on hotel in Manhattan.
My decision making factor was 1. Location: The hotel is at Columbus circle by Central park where there are lots of shops, connected to the Time Warner center (it’s a nice size mall with great restaurants), and close to all the Broadway theaters.
2. The view: Guest rooms are above 40^th floor (the view of Hudson river or Central Park view)
Service: As soon as I got out of the taxi, there was a bellman helped me with my luggage.
The check-​in time is 3pm, but I got there around 11:30, I was able to check in right away (amazing), and they gave me the room on the 52^nd floor with amazing Hudson river view.
The bellman brought up my luggage just shortly after. My room didn’t come with free wi-​fi, but when I called the front dest, they gave me wi-​fi for free.
Room: About 400sf which is not big like every other hotels in the city, but very cozy, the lay out is great, the bathroom is actually spacious with double sinks with the view, has a make up mirror I love, in the shower there is a face mirror, and there is also a tub by the window and the TV over the tub and the heated floor, truly a 5 star room.
House keeping: they are very quick, while I was out of the room for about one hour, they had already cleaned the room as they were watching me leave the room.
Spa: It’s on the 35^th floor, nice clean gym with the view, a lap pool with 180 degrees of view, has sauna and steam in the locker room.
I love their bar (also on the 35^th floor), has an amazing view, they also have late night food and breakfast, and Also there are more restaurants, bars and great shopping in the mall at Time Warner center where you can access from the 35^th floor, since it was raining during our stay in the hotel, we didn’t go outside until the broadway showtimes.
On the first night we took a taxi to the majestic theater, it took long time to get there, so we walked back to the hotel after the show, and the next day we just walked to the Lincoln theater, it was only few minutes walk. I do not recommend to take a taxi to go around the city.
I really enjoyed my stay, and I will be back next month.

My partner and I stayed here for the weekend it’s stood up to it’s five star status and the rooms and service were impeccable
It’s expensive but then again we are worth it!
It’s right next to central park and we had views of the Hudson river.
When we arrived a butler knocked on our door with a cast iron teapot filled with Mandarin Tea and two cups. The maid that came in the evening to turn down our beds, put the slippers on each side of the bed, replenished our towels, bottled water and put chocolate on the pillow’s added a real nice touch

This place was beautiful and we felt comfortable… the staff was wonderful. great location.

Where to start?
My room had an amazing view, the bed was super comfortable and the pillows were just right. Place was clean and was very cozy.
The restaurant had fabulous food, amazing deserts and the lounge had a really cool vibe to it.
The staff were very attentive and professional.
I really couldn’t have had a better experience. Thank you, Mandarin Oriental. you are worth every penny.

5 star all the way around! From the room, to the doormen, maids, restaurants and service this is by far one of the most impeccable places I have stayed! Highly recommend and I will definitely be back!

My boyfriend and I decided to visit this lounge as we heard the view was nice. Upon arrival we had a hostess that was making up lies about seating arrangements. She sat us in a corner away from everybody and at a table that was too dark to even read the menu. Then we asked to move towards the window for a better view and ALSO A LAMP. She refused and said she had to see if there were reservations. When the whole lounge was empty. Only for us to be told by a nicer waite staff member that we could sit where ever we please. Secondly we had ordered the drinks. The one drink we received tasted like it had gone bad. Then when we asked to change the drink we got resistance and defence about the way the drink is and what’s in it. When we were quite aware of such matters. Thirdly before we were even able to order our desserts the waiter stole our menus from us when he walked away without asking if we were finished using them. Upon receiving the menu again we were rushed to make a decision and also told that the kitchen was closing. We had an über driver waiting for us to take us back and they fiddled around with our money and did not give us change for the tab. They were all talking amongst themselves and also were rude to speak of my boyfriend and I amongst themselves because we were unhappy with the expired juice. I would have never expected this from the Mandarin oriental hotel in NYC. Nor have I ever experienced this at any other Mandarin oriental. Now I will have to rethink where I will stay when I travel abroad. The food they will elaborate on what you are receiving only to come out with a small 2″ cheese cake that was supposed to be covered in a berry compote but actually just had some loose flailing berries on the plate. The one star is deserving. The view is beautiful but not worth the garbage people you will be dealing with. They cannot compose themselves as humans or even respectable people, this is run like a Mickey Mouse show. The sad thing is Pluto is in charge. If you want desserts they’re fabulous here but everything else is terrible. Just do not be deceived by the name… It does not mean consistency within all of their locations or the service they offer.
FYI DONT think about asking for a wifi code as they’ll charge you 15 $ to use the wifi at the lounge or restaurant. Patrons who are eating there do not even get wifi and their excuse is that people were taking the elevator all the way to the 35^th floor ordering waters and just using their wifi which I find ridiculous as an excuse because any average mundane New Yorker would not know about this place or even want to sit here to use wifi because there are easily accessible places like Starbucks, or mcdonalds. Even regular casual dining restaurants offer free wifi. And Mandarin oriental apparently doesn’t because of this and they’re cheap. So please be advised when thinking of coming here for food. What happened to a ²⁴⁄₇ city. The lounge closes at 12 a mediocre 12 am. This is a Mickey Mouse operation and Pluto is running the show. And don’t expect to ask any questions that deviate from the plan because they will not understand and be dumbfounded that you even considered asking a question or request that was elaborated to the next level. Do not ask directions either because they will not know and apparently they’ve never heard of offering umbrellas as it was a monsoon outside NYC today.

This hotel is one that probably is an exact match for some people but really isn’t in my favorite (or even second or third favorite) parts of NYC. And the facilities are pretty tired and worn for a purported 5-​star property. That said, the staff was great, the room was really nice, and the building is quiet given the high noise volume outside. I’d definitely stay here again but it wouldn’t be my first choice.

Came to the bar on the top floor here to meet with a friend; we ordered Stellas, Jamesons, and Manhattans. Strong, sharp drinks with great flavor, great view, and great service! Wonderful spot.

Just checked in to a garden view room. Special rate with taxes over $ 600 and our room window is sitting on the roof top!
They should say «obstructed garden view with 3 foot wall and window cleaning equipment for bargain price of $ 600. «
This room should NEVER be given to someone who booked their room FOUR MONTHS ago!!!
Why would anyone stay here!

The best hotel is NYC!
I have recently enjoyed 3 beautiful nights here, and I wish I could stay longer. But I will definitely come back!
This is what I call HIGH QUALITY service!

Consulting Unilocal to determine whether the Mandarin is worth the money Is like kicking the tires on a Lamborghini, sucking your teeth and asking «So…like…this thing any good or???»
Yeah…it’s awesome. That is all.

Where do I begin? No really where do I begin. My sister had been throwing her wedding there last weekend. Spending a few hundred thousand dollars you would think her and her family would be treated with respect. Think again.
My room was absolutely filthy; to find the comforter smeared with some unpleasant bodily fluids. I called the front desk for housekeeping. One hour later nobody had showed up so I decided to call the manager. The manager arrived to my room insisting this is not how we do business. Five star experience really? I made it clear who do they think they are not changing blankets and sheets and trying to cover up the comforter with a cover. I almost gagged when I pulled back the sheet.
Not only did I spend a good 15 g myself this weekend; they refused to take that one night off the bill and credited me 15%. I would opt to stay at the ritz carlton or the Pierre. The food is better the service is better and is truly a 5 star. The mandarin is a joke for a five star. Really should be changed to a commuter hotel.

Encore une fabuleuse expérience !
Accueil au top.
Arrivée impressionnante dans le hall au rez-​de-​chaussée avec d’emblée des ascenseurs qui emmènent d’une traite au 31 ème étage de cet immeuble qui borde Central Park !
Au lobby: vue dégagée. La lumière du jour est à l’honneur comme si la nature inondait ce lieu de «zen-​attitude».
Côté chambre: les photos parlent d’elles-mêmes. Spacieuse (env. 50 m2), vue imprenable, salle de bain: celle de mes rêves … Comme toujours chez Mandarin Oriental ! La literie est très confortable.
Arrivée dans la chambre, les fameux «petits» amenities nous attendaient ! Que de petits délices aux couleurs de NYC (taxi et Empire State Building en biscuit).
J’y suis resté quelques jours pour le marathon de NYC le 02 novembre 2014 veille de mon anniversaire. Quel beau cadeau de séjourner dans ce lieu.
J’ai en effet bénéficié en tant que coureur d’un accueil très agréable avec de nombreux petits présents supplémentaires. Gels de massages après le marathon, sel de bain, barre énergétique, T-​shirt aux couleurs du marathon et du MO NYC. C’était si délicat !
Côté service: les concierges sont des anges qui ont à nouveau comme à Paris et Barcelone sublimé mon séjour. N’hésitez pas à les questionner sur les bons plans, les bons coins. Je cherchais les bons restaurants avec tel ou tel niveau sonore, telle ou telle décoration ou type de cuisine, de préférence pas touristique ! Ils ont tout trouvé pour chacune de mes soirées ! Encore merci !!! C’est un plus dont je profite de plus en plus dans ce type d’établissement.
Bref: amazing ! Pour reprendre l’enthousiasme américain !
J’oubliais: la piscine … Avec vue sur Manhattan … !
(Allons un seul tout petit bémol … Pour dire de faire un reproche … Le wifi est payant !)

Extremely upscale! I stayed here for a night after a business trip (thanks to my Citibank Black card!) The service was incredible, especially the room service. The room was about $ 1800 a night and I really enjoyed my stay. I stayed at the W down the street a few times and I would have a hard time deciding which one to stay at. The only issue I had was the room and bathroom were a bit smaller than I expected but other than that the room was sparkling clean, the beds were comfortable, and the view was great! The best part about this is the location. There is a ton of amazing places to eat in the area and that alone is worth the stay,

If you are ever around Columbus Circle, try to make it over here for a drink. Pop up to the lobby (on the 35^th floor) and request to have a drink in the open seating area with sofas and small coffee tables and you will be thoroughly impressed with the views. I recommend coming here during the day so you can enjoy the Central Park show but also try to avoid tea-​time (2−5pm) as most of the tables are reserved and difficult to get top-​notch views.
Prices of cocktails are as expected, but it is more about the high city view that you come here for. They also do have a good menu selection, but we did not eat anything while here. Service was OK, but I will be sure to come back if I am feeling spontaneous again.

Better be good.
It was about $ 3000 per night room.
CEO (I believe) at this Mandarin Oriental Hotel came out and greeted us.
She even helped me carry my bag.
I thought it was nice :)
The location was good.
Nice experience.

Pas donner mais très belle chambre, superbe vue sur Central Park et
Russian River, bien situé, j’ai adoré.