Classificação do local: 1 Morningside Heights, Manhattan, NY
Very disappointed with the customer service. Bought a coat in store for 600+, and 2 days later, they launched a promotion that everything over 500 is 125 $ off. Tried to get the price adjustment, but was rejected because the coat I bought was on sale(not a final sale). I didn’t even wear it once, and the price tag is still on it! Totally understand that you have your own policy, but you are working with human beings, not just system. Have to say I love Maje and Sandro. Bought couple from them this year. Their design is great and unique, although they are little pricy and it’s at least 1⁄3 more than Europe.(Bought a dress in the summer and found the same one in Germany with almost half less.), it’s still hard to say no to pretty clothes sometimes. However, as important as your product, the customer service you provide is also the key to keep your customers want to coming back. Definitely don’t recommend purchasing in store any more, especially when they are on sale, and they have almost everything on sale, you just need to wait. Bloomingdales/Saks carry the two brand as well, and the service is way much better than the store. Even purchasing online gives you 14 days to return when they are on sale. Ridiculous policy.
Estelle W.
Classificação do local: 1 Brooklyn, NY
DONOTORDERONLINEWITHMAJE. I ordered a month and ago on their website for their«outlet sales» because they promised a 48 hours delivery! Still never got the items!
Irina S.
Classificação do local: 1 Midtown East, Manhattan, NY
Worst store in the world. At this Maje you will get«fake» price, awful service, get hurt in the fitting room, and a used bottle of water with a $ 500 purchase. Stay away! Better go to Bloomingdale’s to buy Maje, you will get good service, respect, unlimited return policy and points. David Lisoski is an awful manager. Avoid the store!
Sarah B.
Classificação do local: 1 Los Angeles, CA
Very Nice shop. Love their collection but the prices are crazily expensive compared to Europe. Try ordering on . They have all the last collections for much cheaper !
Laurena H.
Classificação do local: 4 Manhattan, NY
I love love love Maje. I wish it was priced a little better, but the quality and style backs up the price tags… I’m on my way to the shop on spring now to try on these fringed little minetonka-like booties that are %60 off on the web. I hope the store has the same sale prices. I find that maje is like Zara with more style and quality. very on trend, very parisian, I love it. just wish they’d have more sales… hey! I can dream…
Sherry S.
Classificação do local: 4 Manhattan, NY
I REALLY like Maje, but I don’t love their prices. The only item I saw that was really cute, was $ 595. EEP! *back on the shelf* I think the store is well laid out, great selection in many different colours and shapes(not just black) and well worth a visit. It was a hit and miss for me. Obviously I have expensive taste in clothing which is why I shouldn’t buy anything.
Ro N.
Classificação do local: 5 New York, NY
Still a fan of Maje! Sometimes they have really good key pieces and sometimes it’s a hit or miss. They had the cutest visuals — balloon dogs… too bad they took them down!