M & M Excellent Cleaner

LOST MY DRESS AVOID
Took a bag of washing for fluffing and fold and 6 dresses for dry cleaning.
When I went to collect 2 dresses where missing! I was told to return the next day when 1 more was returned.
They next day nothing. They kept me waiting in the shop for over a hour showing me photos of dresses asking was they mine and NO .no they wasn’t!
It has been a another week and still nothing. I was told the dry cleaning gets sent to Long Island and the company does dry cleaning for 50+ dry cleaners across New York. So not hold my breathe.
I would not suggest any one uses them for dry cleaning and don’t take anything you want to see again!!! One word for this place is AVOID

This review is for shirt/​pant pressing and fabric repairs (I do not use their drop-​off laundry service).
Been coming here weekly for 2 years. Fast service (drop off your shirts/​pants in the morning, they will be ready for you the next evening before close), high quality pressing (my shirs and pants are always crisp coming out of here). I have had no issues in the two years I have been coming here with clothes I’ve had pressed, and when I’ve had repairs done (holes, tears, etc.), they did a great job patching them up.
The only bad thing that is that the store is tiny and cluttered, so when you come in to drop off items/​pay, it feels claustraphobic, and sometimes there is a line out the door.
Friendly service, good prices ($ 2/​shirt, $ 4.50/pants), fast turn-​around. I wouldn’t go anywhere else in the area.

Service is fast (same-​day wash and fold service), inexpensive ($ 0.80 a pound with an $ 8 minimum), and generally accurate. I’ve done laundry, dry-​cleaning and alterations here, and have been uniformly satisfied. Note, though, that alteration prices are more in line with a professional tailor than a laundry place — hemming and bringing in the waist on two pairs of pants cost a somewhat pricey $ 52 altogether.

Whenever I travel to a big city, I always find a spot to get my laundry done before I pack. SPACE SAVER! This place was conveniently close to Times Square, where I was staying. Same day pick up all my clothes washed and folded for $ 8, (best 8 bucks i spent in NY)

When I first moved to NYC the first thing I did was find someone that could do my laundry as it was dead of winter and I have no washer/​dryer. I came upon M&M and for awhile they were good. Then things went REALLY south.
If you give them easy stuff like laundry with the note ‘do whatever you want,’ you’ll be fine. If you have specific instructions or expect them to wash laundry like normal people would — forget it.
It started out easy, basic laundry. Then we got into the hard stuff: my duvet and matching pillow cases. They were very light colored and gotten discolored quickly. Although nothing out of the ordinary. Sent them in and got them back IN THE SAME CONDITION, but I was about $ 35 poorer. I took before photos of one of the pillow covers then hand washed it myself and got it clean. After photos were clearly different. I was a little peeved. They gave me my money back because clearly they were not dry cleaned.
Then I sent in some laundry with my two favorite t-​shirts and also sent in a bottle of my favorite softener because theirs smelled really cheap. In return I got my two favorite shirts back and they were unwearable. I had also sent in a new shirt I’d gotten to be washed and it, too, came back too small. They also kept my softener and put their name on it (see photo) and I didn’t see it again until I went in to fix a third (charmed) problem. They used my softener on MY laundry maybe five times (the bottle was 48 loads) and got it back almost empty. Uh.
Sent in regular laundry, both color and white and got back a black dress (another favorite — why can’t they ruin the stuff I don’t care about?) that was almost new with bleach stains all over it. I was livid. They had washed white towels with bleach (thank you for at least doing that thing I asked), folded them a little damp and put this black dress between them. I know, right? When I said I wanted a new dress, not a dyed one (it was three months old) they said that I must have bleached it myself (never mind that they’ve been doing my laundry weekly for six months). Livid went warp speed to apoplectic.
They said once they paid for my dress they didn’t want my business anymore. Uh, yeah, no kidding. You weren’t getting it. And I recommend you don’t give it to them either.
TLDR; bad dry cleaning, shrinks clothes, keeps products you send and uses it on everyone else, destroys black dress with bleach, accuses me of doing it

This dry cleaner shrank my favorite blazer. They then tried to fix it twice with no success. The first time they tried to fix it, they made an agreement to reimburse me if I let them try again and it did not work. Now that the blazer is still not fitting me, they are refusing to reimburse the cost of my blazer.
AVOID AT ALL COSTS. They are not trustworthy and act very nice until they actually have they have to follow their agreement to reimburse me for the cost of the Jacket. They are uncaring and unsympathetic and clearly do not care for their customers.
Before this experience they were a subpar at best cleaner and I was a loyal customer simply because of the price and proximity to my apartment. However it is now clear that I should not have fallen for the low prices as they have now cost me a significant amount of money because I will have to replace the jacket that they ruined and will not reimburse me for.

Lady @ the counter was nice, had my clothes washed same day !
Got busy so I picked it up today.
They do same day laundry

Travelling through the US inevitably means finding a laundry service so I don’t spend my precious vacation time at the laundromat. Quick drop off & pick up, cheap, efficient & same day service. Really happy & would highly recommend!

This is the only place that I’ve gone to for dry cleaning (~1 year). So far I have no complaints and haven’t had a reason to look elsewhere to take my clothes out for dry cleaning. They do free pick up and drop off which is great and very convenient! All you have to do is give them your address and a credit card (no AMX).
2 piece suit $ 9.00
Dress $ 8.50
Sport Jacket $ 5.25
Pants $ 4.50
Skirt $ 4.50
Tip: If you plan to dry clean a suit jacket and pants. Even if it’s not actually a set but the same color (ex. Black suit jacket and black pants) they will charge you for a 2 piece suit ($ 9.00) instead of a jacket ($ 5.25) and pants ($ 4.50) separately so you would save $ 0.75.

Great place for laundry drop off. We paid just under $ 1 per pound of clothing. Clothes were folded. None were missing and we didn’t receive anyone else’s either. Clothes smell fresh and of nice fabric softener. I only dropped off regular clothing. All cotton or easy care clothing. The only negative was that one of my pushup bras got squished down a bit causing creases in the padding.

They are really nice, and when they return your clothes they put them really cute and neat on hangers and «we love our customers» sign. But the helm work or dry clean don’t have great results. My blouse and skirt still have couple stained spots.

I consider myself lucky to be so close to this place. Good value & dependable.

Inexpensive, but multiple broken buttons and a nasty one inch rip on the right forearm of a shirt. You get what you pay for… I’d head elsewhere.

I tried several places in the area before landing here five years ago. I would not go anywhere else. The service is amazing. I use them for all washing, dry cleaning, mending, and tailoring needs. Many people comment here about the price. While I concur that it is less expensive to have your washing done here than at a laundromat or building supplied coin operated machines, price is not the driving force for me to use this establishment. The cleaning services are always consistent and reliable, with wonderful results. However, the highlight of the special place is repair service. It does matter how horrible the tear is, this extremely talented lady seems to make it new again. I have had some very challenging repairs, including a pair of plaid Armani dress pants. Each time the level of expertise far exceeds my expectations, and rivals any other professional tailor. I am very grateful for their presence.

Its run by a couple that speak Cantonese, and English. Its funny listening them talk to each other in Cantonese cuz I understand a little bit.
This place is small. Sometimes the line is out the door, because no more than 3 people can stand inside. There are also tons of laundry bags around because they do laundry too. Came here for dry cleaning, turn around time was 1 – 2 days.

Great little dry cleaning place right next to my apartment. M&M has great prices and incredible turn around time. I’ve been here numerous times to get my shirts and pants dry cleaned, and on a couple occasions, some sewing done. Every time I’ve come here, the service has been great, and my clothes come out clean like you’d expect.
$ 2 per shirt
$ 4.25 per pair of pants.

Great place to take laundry in the area. Fast, friendly service, and you can’t beat $.80/​lb.
When you consider you own time in a hot, usually creepy, self service laundry, the price gets even better.
Get your laundry in in the morning, you can get it after work. They return your clothes sorted, folded, socks paired and all, and every load I have dropped off has come back great. I have never used their pick up or delivery, but it is free.
Cheap, professional, great service, friendly staff… what else could you ask for?

Cheapest in the neighborhood. Great service, super nice lady that works there. Got 2 dresses dry cleaned for $ 16. I gave her $ 17 on accident and she hurried to tell me it’s only $ 16. I love an honest business!

It’s a small place but they are good and fast! If you ask her she will get your stuff done for the next day in the morning!
They do misplace items and sometimes they will damage delicate items. Nothing that other laundry wouldn’t do…

I’ve seen better laundering. My shirts came back «ok» at best… they were pressed but not as well as they should have been. At $ 2 a shirt, I want no wrinkles and clean edges.
The pants were also just «ok». They weren’t really ironed/​pressed that well… there are still creases in odd places all over the leg. I did ask for no crease down the middle and they at least followed that request.
I probably wouldn’t go back here to get my shirts or pants done. From the other reviews they apparently have great laundering of other clothes… but it’s just not worth it to try again.