Lalo C&K Laundromat

Facts: 2 out of every 3 machines and driers don’t work. 2 out of 3 workers are Spanish speaking only. Small load 10 quarters 20 minutes. Big load 20 quarters 25 minutes. One quarter equals 6 minutes of drier time. Workers are loud and have an attitude when simply asking to change dollars (1 out of every change machine does not work; they only have 1 change machine). Small, hot space. One of 3 other laundromats in the area. Will be checking out the others nearby next time I have a load.

Seriously, just no. Four times we’ve dropped our laundry off, assured of delivery the next morning. FOUR TIMES none appeared. Why do we keep trying? I liked the woman and her little boy. But last time I called when no laundry showed and an older woman just said over and over «The delivery guy won’t be back till Monday.» Really? So … that’s your remedy? Today my boyfriend finally picked the laundry up at 4 pm (promised delivery was 10 a.m.), he complained, and we later got a call asking us why we didn’t call them about the non-​delivery. Because… we’re supposed to call you and remind you to do your job? What?!
Not returning. Sorry, woman and little boy. Run your business with respect for others’ time and needs. There are way too many other choices in the neighborhood.

No frills laundromat. Older, but clean. Notice employees work hard, so that’s a plus.
$ 2.50 to wash on small machines, $ 0.25÷6 mins to dry. There were a few Out of Order signs, but in a place this small, a few seems like a lot.
Pretty basic, but it’s small, quiet, and not crowded on a Friday afternoon when I went. Will most likely be back.

I am starting to believe they don’t even wash my clothes.
They are all smelly
None of the stains out
Just ironed and folded
This place made me really angry

Love this place. I use it all the time. They do pick up and delivery. They are nice and they are really hard working and accommodating if you have a busy schedule, like i do.

I’ve been going here for months since it’s most convenient for me. Yet everytime I go, I think to myself, shit I was supposed to try someplace different this time. I have had multiple times where I’ve gotten other people’s clothing and that makes me wonder who has gotten my things? My clothes always shrink. always. It’s cheap but just not worth it. I’ve asked them what they put their setting on because my clothes always shrink. and she just kinda stared at me and I was like aight… so we’ll see how other places around the area fair. It just doesn’t seem like it’s worth the price if you are destroying all your clothes in the process anyways.

:(well I am super sad. I used to LOVE Lalo. They honestly changed my life. But they recently changed ownership and the service is now horrible. At first it just took them longer to show up, but the last time I tried to get them to come pick up my laundry they said they were coming AND NEVER CAME. TWICE.
Was going to keep using them for the convenience, but wouldn’t recommend if you don’t have a flexible schedule/don’t like to wait around for no reason. Taking my business elsewhere. Would honestly rather do my own laundry.

Haven’t had major problems with this place (nothing big lost, anyway) but jeez, they close WAY earlier than the time they have posted on their own door. I came all the way up here from my boyfriend’s place just to pick up my laundry, and it was an utter waste because the store was already dark and locked at 9:45, on a day they were supposed to be open at 11! Not cool, guys! You have all my pants!

Used to be solid, now perhaps they’re too popular for their own good.
Each and every time, I enclose a giant note in both English and Spanish: wash cold, dry low — or my clothes will shrink.
Sure enough, my clothes shrank, they don’t smell like my detergent (or any detergent — they smell bad, like a dirty dryer), and they have stains on them from detergent that was added before there was water in the machine.
And I like my clothes washed/​dried cold, but their boiler was broken for awhile this winter, and the only way to know was to go there in person. I’m not sure that’s the most sanitary scenario for a laundromat.
This time I also got panties that aren’t mine… ugh.
They’re hard workers, so you don’t feel bad doing things on their schedule (never yours) which can actually be really inconvenient (but I guess we all have guilt complexes too, right?) — but I draw the line at ruined clothes.
There are other laundromats opening — time to branch out. Adiós, Lalo.

While the price is great, it’s probably not worth cost of the clothes they will lose or your time trying to get your clothes back.
I’ve been here three times recently, and two of these times they have lost my clothes. The first visit, they lost about 7 work shirts and socks (~$ 350). Luckily, they found these after I called (and visited the store) repeatedly. Unfortunately the socks never came back, but what can you do there.
I decided to give them another chance because I thought, how could a laundromat that loses clothes still be in business? The second visit, everything came back. Third visit, another work shirt went missing and apparently no one but the owner can resolve the issue. I’m fed up and will definitely not be going back.

I sent my wash and fold here for years and was always really happy with their work, but lately their service has gone way downhill. They’ve recently begun losing items of my clothing, usually pairs of jeans, and many of the employees, aside from the super nice guy who delivers the laundry, can be difficult to deal with when this happens. Last time they lost $ 200 worth of my clothes and had no idea where it went, so sadly I’ll be going elsewhere.

I’m sad I have to write this review. This has been my go-​to wash and fold for the last 9 months, but unfortunately I’ll be looking for a new place. I’ve always been amazed how wash and fold places manage to get everything back to you, but I’ve learned that’s not always the case. The last two times I’ve gone here I’ve had things missing. The first time they forgot two pairs of jeans, which luckily they found when I went back. But just tonight I realized I have half a load of someone else’s laundry and someone out there has half of mine…
Two stars because they are very nice, the laundry smells good and they are great folders.

I have to downgrade by one star because, like other viewers, there have been a few times I’ve called for pickup and no one came. This is not consistent, but it’s definitely frustrating.
I’ve found that I have better luck if I call in the early morning, when Lalo said it’s a lot less busy. Their hours are 6am-​7pm Mon-​Sat. No service on Sundays.
I’m still happy with the quality of work and price, though. I usually pay around $ 20 for two weeks of laundry, including about 10 towels.

Courteous and responsible owners. I use their pick-​up and delivery service whenever I get overwhelmed with too much laundry. Reasonably priced and love the way they fold linens. I insert special instructions in one of the bags of laundry that need to be on gentle and cold water. What a relief!

Just went here today for the first time.
I usually do drop off, but I had tons and tons of stuff to wash and wanted to do it myself.
Everyone was super friendly. The place wasn’t crowded at all, and the prices were a little cheaper than what I remember at other do-​it-​yourself locations.
I would highly recommend going here if it’s in the neighborhood. The friendliness and cleanliness really stand out.

Is this real life? I feel like I just saw a double rainbow…
on time, smells good, easy peasy, and they were nice over the phone???
what is going on with the world. Definitely will be coming back here!
*****update. I’m sold. for life. I’m not used to people being so NICE in Manhattan…

Based on all the other reviews, I decided to call Lalo C&K Laundromat to have laundry picked up for the very first time. They were at my apt to pick up in under 20 minutes and I had 2 huge bags of laundry delivered by the end of the day. They are super nice and everything came back clean and smelling lovely AND it was super inexpensive! Very impressed and will continue to use their services.
You will not be disappointed!

In a sea of shady Manhattan Valley cleaners, Lalo C&K looks the shadiest. Don’t be fooled. They are by far the best, most accommodating and friendly of any local cleaner I’ve been to in Manhattan.
The owner (is his name Lalo? I thought it was Laslo!) is the nicest business owner I’ve met in the area. His staff aren’t exactly pros with the English language, but common courtesy knows no bounds: they took the time to learn my name, my laundry bag, and even ask me how I’m doing — and it’s authentic. When they have made mistakes, they rectify the situation beyond the call of duty. You hear that, Rainbow Cleaners? This is how you earn a customer and keep them.
I like this place so much that I’m going to overlook any cosmetic faults and give them a solid ⁵⁄₅. Business owners, take note: you catch more flies with honey than with vinegar.

Great place!!! Fast, great service, affordable prices.
Free pick up and drop off service.
Friendly staff. All around a wonderful neighborhood find.

One of the few laundromats in the area, Lalo is often very crowded. However, it’s also always clean. In and out in a jiffy, I say, if you can help it.
Don’t forget to check out the extra washers in the back, by the dryers.