Kiehl’s Since 1851

The products aren’t great certainly not what they were nor does anyone working there give a shit. They asked me to go to the store I bought my shitty lotion at to return it, rather than just you know… Helping. I miss old Kiehls.

The 14^th Street Kiehl’s store employees are as snobby and obnoxious as this neighborhood has become in the last few years.

Kiehls is my go to brand for all my facial care, and I rarely go to a store because the Kiehls store I used to go to in LA will ship whatever I need upon request. However I was in the area and needed to stock up on some items so popped into this store.
I was welcomed by a younglady with a big smile on her face. She was incredibly sweet and knowledgeable. I was telling her how I was so upset the Acai facal toner is no longer in their product line. Well she gave me the biggest surprise ever. She happened to have a bottle lying around that she gifted me. I mean WOW! She didn’t have to do that, but she made my week with that kind gesture!!!
I wish I would have written down her name, because she deserves major props. Kiehls is lucky to have someone like her represent their brand. She was average height, tanned and wearing a headscarf, with a beautiful smile. You were awesome! Thank you:)

This shop is very good service. Last two week i went to buy some i met one guy he was very good to day i come here again to buy some for my sister. One lady help me alot recommend me everything which one for …
When i pay she also gave me 20 $ off. 5555. Also gave some sample for my sister and me. Goodluck me.

Visited this location for the first time this afternoon, as the one on Third Ave can be a bit crowded and I happened to be walking from the High Line. I was a little worried that the vibe might be slightly more snotty, considering the neighborhood but the salesperson on duty– Shawn– was super lovely and helpful! I explained I was interested in trying a serum and he gave me a sample when I said that I was nervous about breaking out (it’s a relief when customer service is not pushy… Especially in this city!) I’ll definitely be back very soon!

I love this Kiehl’s store. The customer service is terrific. The store is neat and well organized. The staff couldn’t be more helpful. They were very tolerant of my young children and encouraged their curiosity of the skeleton. They were also very generous with the samples.
The staff made a point of directing me to their extremely clean restroom for my kids. Needless to say I am a huge fan of Kiehl’s products. This store is one of the best ones we have had the pleasure to shop in.

I came into this Kiehl’s location to purchase a bottle of the Calendula Herbal Extract toner, and also to ask for a moisturizer rec for my bf’s dry skin. The friendly assistant who helped me out gave me several samples to take home, and was also able to look me up in their system to apply the Friends & Family discount that they were offering (I’d forgotten my offer card at home).
Great service and the location is very convenient.

I have a backlog of Unilocal reviews to write but I just had to get to writing this one first.
I stumbled into Kiehls during a study break and it was probably the best thing to happen that day. It’s a very modern, edgy, neat, and well supplied shop. I figured I’d check out what all the hype was about… To my delight, all of my friend’s praises for Kiehls products were more than justified. My assistant Roger was extremely kind and welcoming, he did a great job of finding the right products to clear up and moisturize my face. I’d highly recommend him if you ever stop by!
But these products… they work like magic. I’m a graduate student so I’m prone to puffy eyes and dark circles, as well as the occasional breakout and ever present dry skin. Roger put me on a very simple, very affordable morning regimen that has done wonders within my first use of the products. I used to wear concealer to cover my bags, but the eye cream he recommended made it all go away with a few dabs. In all of this polar vortex madness in this overly breezy city, my face has remained dewy, bright, and supple.
Still in awe and very much in love with Kiehls. I can’t wait to check out the other products and locations!

Staff is very nice and helpful. I ended up getting samples then returning after narrowing down the options. Lip balm, overnight peel, overnight repair, and hand lotion.

If you go to this location, ask for Rokaiah. She is incredible! She is so friendly, helpful, knowledgeable, and honest. This is officially the only Kiehl’s location I will shop at. Thanks again, Rokaiah!

–The weather has severely affected the vermillion border of my mouth. So much to the point that Chapstick didn’t seem to be helping. That’s when Unilocaler Tiffany D. suggested we make a trip to Kiehl’s
–I purchased the Men’s Facial Fuel No-​Shine Moisturizing Lip balm for $ 9. It goes on smooth and effortlessly compared to Chapstick. Expensive but worth every dollar.
–Love the free samples!
–The photo booth is a fun addition to the store. We were caught off guard with the timing that we had to give it another go. Yay for freebies!

I came here in search of lip therapy for my bf’s super chapped lips and a few days later it has vastly improved. We got the men’s no shine lip balm ($ 9) and I believe it is working like a charm. They gave us a sample for the face exfoliating cream that could be used for lips and that sloughed off all the dead scaly skin. The bf has kissable lips again. :) Thanks Kiehls!
There’s a cool free photo booth that you can use so swing by and take advantage of it. :)

This store fits perfectly with the energy surrounding the revitalized Chelsea area. Just around the corner from the Standard and staffed with very very friendly faces. Every time I am in NYC I come through this particular location because they always make me smile.
I go whenever I need presents or have personal grooming needs. The products I use have not changed in ages. All the products for men are top notch.
The photo booth and wall are great fun.
(deutsch)
Gibt es Kiehl’s in Deutschland?!
Diese Laden passt perfekt mit der Energie von dem neugeborenen Bezirk Chelsea. Um die Ecke vom High Line & Standard (Hotel) und mit sehr freundlichen Angestellten, komme ich während jedes Besuchs zum NYC.
Ich gehe, wann ich Geschenke oder persönliche Verpflegungswaren besorgen muss. Diese Waren für Männer sind unverändert und sehr fein.
Das Fotogerät und Wand sind empfehlungswert.

Did you know when you bring in 3 empty bottles of a Kiehl’s product you get a free lipbalm? Yea, I didn’t know either. So, I brought 3 empty bottles and the associate which was extremely nice and polite hooked me up.
I was given my free lipbalm and a bunch of sampled products, which was cool.
The store itself is not as big as I thought, but it’s stocked.
Again, the associate was polite and nice. Thanks again.

MISSING: one set of large purple bags under my eyes.
I inherited a formidable set of under-​eye pouches from my father’s gene pool. As much as I love my dad, this fleshy luggage simply had to go.
Enter Kiehl’s.
Kiehl’s has revolutionized the way I treat my skin. I used to just slather some «Vaseline MEN» lotion all over my body and call it a day. No, no. Not any more.
Now, I’ve got Kiehl’s shampoo, Kiehl’s conditioner, Kiehl’s facial cleanser, Kiehl’s after-​shave scrub, Kiehl’s razor-​bump relief, Kiehl’s abyssine anti-​wrinkle cream, Kiehl’s eye de-​puffer, Kiehl’s eye alert cream, Kiehl’s midnight recovery cream, Kiehl’s Kiehl’s Kiehl’s Kiehl’s KIEHL’S. I’ve got it all.
The stores are always spotlessly clean and easy to navigate. The employees, dressed in white pharmacist’s robes, are always smiling, willing and genuinely eager to help you find whatever product will work best for you. Not sure you want to spend $ 40 on an eye cream? They’ll put together a sample packet for you to test it out before you buy it. Amazing!
I have never, ever, not ONCE been even slightly disappointed by Kiehl’s. Not in New York, not in DC, not in Chicago. It has always been a top-​notch experience and this location is no different.

For once I paid attention to the Taxi TV and found out that Kiehl’s just opened on 14^th. My husband needed to pick up a few manly man things so we stopped in today. It’s a small store, but they’ve got all the essentials. It’s so nice to have another downtown store to visit.
They were out of his shaving cream so the manager told us to check out their outlet. Whaaaa??? Turns out it’s in the L’oreal building on 5^th Ave. Will def have to check that out!
Kiehl’s has a nifty recycling program where you earn freebies by bringing in regular sized Kiehl’s empties. We brought in a few and they gave a card to get started.
They have a fun little digital photo booth in this store. Get a free token from an employee and pop a squat w/​your friends. You’ll walk away with 2 copies of the pics to take home!