Kent New York

My wife’s ring lost a small stone on the band. Nick and staff replaced the stone and cleaned her ring last weekend when we were in the City. I asked «How much do I owe» and he says «Nothing, no charge, its my pleasure.»
This is the definition of very high quality customer service and Nick has a very satisfied customer

We bought both of our wedding bands with Nick. He is such a great and professional guy who helped us choose and customize our wedding bands. I would highly recommend him.

Let me tell you these men are my next favorite men next to mine!!! I have nothing but the best pieces and receive nothing but compliments on every one of them. I live in Philadelphia and will make a special trip up there for anything… We have taken 10 different people up to them who all in the end have ended up with engagement rings plus others that have ended up with other pieces. I wouldn’t go anywhere else this place is a must go!!! Greg, Nick and Mike are awesome they are truly like family since I have now been using them for almost 15 years!!! Best trip to see them was seeing my son get his engagement ring from them. Let me tell you he was able to get the most amazing ring and stunningly sparkly as all there diamonds are!!! This place is truly a must before you take the plunge somewhere else. Trust me if you do it won’t be like what you can get from these three men!!! KENT JEWLERS A MUST!!!

I cannot rave enough about our experience here at Kent! My fiancé and I worked with Michael. He listened to what we liked and delivered exactly that. There was absolutely no forced sales techniques, just an honest transaction! They stand behind their products and know their stuff!

I had solicited a number of jeweler recommendations from friends and Kent was on the list. I walked over to the store from work as the first visit, and about 30-​minutes later walked out having purchased an engagement ring. Greg was able to find a phenomenal diamond in inventory which I absolutely loved, and I bought it on the spot. Pricing was very fair, and the process was extremely easy. What was important was that Greg was transparent and happy to take the time to walk me through not just the 4cs, but what else matters when selecting a diamond (fluorescence, diameter, etc.). No question I’ll be back to discuss wedding bands, and other future jewelry purchases.

My fiancé made multiple trips into Manhattan’s diamond district to find the perfect engagement ring and eventually decided to go with Kent since they only carry GIA certified diamonds, they were not pushy, and they did not seem to upsell their inventory (through much research he had a good working knowledge of what to look for in stones and how to correlate that with value before he began shopping).
Over multiple visits my fiancé worked with Nick, who was extremely patient during the long process. My fiancé was shown a number of loose stones and when he wasn’t satisfied, within minutes Nick was able to get more stones in from another location on the block for him to look at on the spot.
From there, Nick created a custom platinum diamond pavé setting by handpicking the diamonds around the band so they matched the solitaire diamond, and did so at a lower cost than other jewelers had quoted (other stores in the area tacked on additional costs for similar custom settings which sounds ridiculous to me). The ring was ready as promised and turned out beautifully!
For me, it is extremely convenient that Kent is 2 stops from my office whenever I want a cleaning (free cleanings for life) and I was able to get the ring sized within 20 minutes.
We will be back for our wedding bands!

NOTE: this review should have been posted 9 days ago from its original post date!
This will be a two-​part review for Kent Jewlers and the exceptional service Greg Samela has thus far given to me.
Reason of my two segment review is because the engagement ring I had custom made will not be ready for another week and have yet to see what the finish product will look like.
But I must give the Unilocal community and everyone looking for an engagement ring my review and insist on just how great the people at Kent have treated me.
For 2 long months I was on and off in search of the ring (my soon to be fiancé) wanted and within my price range.
Being a Jersey resident and knowing nothing about diamonds, I started off with the places I imagined getting the best deals from…“Jewelry Franchises”.
So that’s were I began my journey and after days of browsing at these stores and not knowing if I was getting ripped off or had a good deal,
I decided to do my due diligence on diamonds.
I educated myself on these precious «rocks «and found what the four c’s represented, how are the diamonds priced, the grading process and what in the world was GIA certified. Also discovered that the best place to purchase an engagement ring, was in the diamond district «the lions den of jewelers»
Fair warning to people not familiar with the diamond district: you will see a lot of overwhelming Jewelers trying to reel you in, urging you to come in and see their store offering aggressive deals and the cheapest price in town.
It was only thru Unilocal that I found this incomparable establishment
From the second I walked into Kent, Greg Samela greeted me with a smile and was very helpful.
I told him what I specifically wanted and my price range. He immediately got to work and we started looking at diamonds within my budget and said there wasn’t any problem having my ring custom made, never did he tried to use any aggressive sales tactics. He was simply patient and informative of the diamond and ring I was seeking. He assured me it would be a gorgeous ring.
I am so happy I went to Kent and found exactly what I was looking for. Now I cannot wait to see my custom ring.
Thank you Greg for your patience and kindness.

I can’t say enough great things about my experience at Kent Jewelers. By the time I decided to head to the NYC Diamond District, I was completely overwhelmed with the entire process. I specifically seeked Kent out due to their online ratings, and boy did they not disappoint!
After a short wait, Nick Bouregy helped my fiancé and I. At that point, I was just looking at diamonds, and after listening to what we wanted, he brought out the diamond of her dreams — a beautiful oval cut. She had to have it, but I just knew it was out of my price range. Nick did not try to hard sell us – he took his time — over an hour to answer all of our questions and concerns. She had a setting in mind that we wanted to try to replicate, so Nick told me to shoot him an email and they’d put together a package and quote for me.
I sent Nick pictures of the setting we wanted to produce, and he agreed it could be done. The quote was competitive with the other options I was looking at, but was exactly what we wanted. The diamond was actually much less than the competitors with similar diamonds. With the setting included in my overall price, I felt we got a great deal, as Nick worked to fit within my budget. Three weeks later, Nick overnighted the ring to my place in DC, and WOW — the ring was perfect! She was floored by the ring — the rock and the attention to detail in design — everything was perfect.
Included with the ring was the GIA certification and a vendor appraisal. This vendor appraisal was confirmed within $ 100 by my local jeweler’s 3^rd party appraisal– and that confirmed my suspicion that I had gotten a great deal!
Thank you Nick and Kent New York for making the daunting ring buying process quite the enjoyable experience. Customer service and the final product exceeded my greatest expectations! Kent Jewelers is truly a diamond in the rough on 47^th Street!

I was lucky enough to get referred to Kent New York from a very close friend of mine that had a great experience buying an engagement ring from Mike. My now fiancée and I met with Mike in May for our first ever trip to a jeweler. We knew little to nothing about diamonds and settings and Mike was not only extremely informative, but never gave off the impression that he was trying to pressure us into buying a ring from him. A few weeks later, I emailed Mike and told him what my budget was and which of the 4 C’s I was looking to prioritize. He pulled a few different stones, sent me the GIA reports for all, and was nice enough to meet with my sister that week so that she could see the diamonds. In all honesty, at that point, I was still considering using a service like Blue Nile for my fiancée’s engagement ring. After my sister met with Mike, my decision had been made. Like my friend, she could not say enough kind things about Mike and was very impressed with the stones that he showed her. After selecting a stone, I called Mike and put down a down payment on it. He advised that he would set that stone aside, but also keep his eyes peeled for any other options that I could consider for my budget. Since I live in Chicago, I advised Mike that I would look to fly to New York for a day and ideally leave with the ring (to avoid my fiancée seeing a suspicious package getting delivered to our apartment). Mike could not have been any more accommodating of my needs and agreed to meet with me first thing on the day I flew out. He showed me the stone I selected, and other comparable options. Never once did he pressure me into spending more than I wanted, despite knowing that I needed to buy the ring that day. I ended up going with the original stone I put a down payment on and Mike had the ring set, appraised, and ready for me within two hours.
Not only did my fiancée say yes, but she absolutely loves her ring. She has gotten so many compliments on it, including ones from friends telling her how much shinier and prettier her ring is compared to others that they have seen.
For those looking to buy an engagement ring, you already know that it’s the most important decision and purchase that you will make. Make things easier on yourself and make the decision to go see Mike at Kent New York. He will maximize your budget and sell you a stone that your fiancée will absolutely love.
Thanks for all of your help, Mike!

I will recommend Kent New York to anyone that is looking to purchase an engagement ring. I had done my homework and was very knowledgeable in diamonds, and I knew what I specifically wanted. Nick was amazing to work with. He was patient, helped me pick the right diamond, and helped customize the setting to exactly how I wanted it. He also gives his professional opinion on small details that gave the engagement ring a nicer touch. Also, he is very easy to work with in case of any adjustments, care for the ring, or overall customer support. I had gone to many different jewelers who were rude and dishonest; however, Nick was straight up and definitely worked with me on exactly what I wanted for a price that was in my budget. My fiancé absolutely loves the ring. I couldn’t praise Kent New York anymore.

My fiancé went to Kent to buy my ring and said his experience was stellar– he gave them his last firm price and they delivered a beautiful ring. I met the brothers who run this family business when I went to get the ring resized and when I went with my fiancé to buy our bands. The guys recognized us and really showed us rings that complimented my engagement ring and matched each other. They were knowledgeable, opinionated in a good way, and really focussed on getting us what we wanted by asking us about our taste. It was such a great experience. People may buy cheaper rings online but you just cannot beat a live expert helping you find the rings. Both my engagement ring and my wedding band are styles I hadn’t initially thought of– but thanks to the gentlemen at Kent who knew me better than I knew myself (at least in terms of diamonds) — I got a great wedding set. A++++

I looked high and low for a place to custom make a special design for my engagement ring. I came in with photos and spoke with Mike about the exact type of band I’m looking for. I couldn’t be happier! The final product was BEYOND what I expected. The photos does zero justice for this ring. The price he quoted was better and reasonable compared to the other places I checked out. Thank you Mike for everything! I can’t wait to come back for my wedding bands next year :)

You’ve heard this one before, but it’s true: I don’t usually do Unilocal reviews. But if any place warrants a good one, it’s Kent.
Went in a month or so before I’d planned to propose to my girlfriend. Kent was among the 3 – 4 jewelers I stopped by in the diamond district that afternoon to discuss pricing and see what they had to offer.
It wasn’t even a question: Nick was so friendly, patient and creative about working with me to make a ring that fit my price range and design ideas that I was frankly embarrassed for his competitors. Came away with a gorgeous ring — simple gold band, halo, dazzling pear-​shaped stone — that my now-​fiancé still raves about three months later like she’s seeing it for the first time.
For those working on a budget, I also want to add that the pricing here is beyond compare. I only stopped by a few other places, but people I’ve spoken with since universally agree that this was an incredible deal.
Can’t recommend this spot highly enough. Run, don’t walk.

Like others who have left reviews, I too did my «homework», prior to purchasing a diamond solitaire pendant, for my wife’s birthday. Some other jewelers had lower prices, some had fancier store displays, but just like Goldilocks and the Three Bears, Kent Jewelers felt «just right»!
I walked to Kent Jewelers through the «gauntlet» that is the diamond district in NYC. Legitimate jewelers are loudly hawking their wares and «suspect» street-​dwellers are offering promises of great deals.
I entered the store and I was immediately greeted by Greg Samela, who guided me through the selection process and told me to return to the store in 90 minutes. The pendant that Greg and his team had made for me was beautiful and just what I wanted. My wife loves the pendent and wears it daily. Greg gave me more than a fair deal and I feel that I received good value for my money as well as a very pleasant buying experience.
I will not hesitate to recommend Kent Jewelers to
my family and friends and I suggest that you give them a try if you’re wanting to purchase jewelry in NYC.

Getting engaged is no easy feat when you have such fickle, yet specific preference in jewelry! For months, my fiancé dealt with my constant indecisiveness in the type of setting I wanted for the stone we purchased in advance. A three stone ring? A channel set? A Tiffany setting? Maybe a custom designed one? I nearly pulled out my hair from all the stress of trying to choose the perfect ring.
After looking up so many different websites and reading reviews on on all the different jewelers on Unilocal,we decided to stop by Kent on a Saturday afternoon. Despite all the other shops being closed, Kent was bustling with couples and individuals looking at rings. After a 15 minute wait, we were greeted by a lady who assisted us in finding a setting. It seemed that once she realized we were serious buyers, she beckoned the help of a gentleman named Greg to further assist us in our impossible task of finding the perfect setting. We showed Greg our stone and he gave us several trays of rings to rummage through. I felt quite at ease picking up and setting aside the ones I liked and Greg did not rush us at all. He even went to different cases to show us unique and beautiful settings that you normally wouldn’t come across. After much deliberation, I fell in love with a gorgeously simple yet timeless setting. They didn’t have a platinum version in stock, but Greg custom ordered one for us. The price he set was very reasonable and I didn’t feel like I was being haggled. A week later, my fiancé picked up the setting and had our stone set at the same time. A month later, we were engaged!
Thanks Greg for making the process so smooth and easy. We’ll definitely be back for our future jewelry purchases!

I went to a few places in the diamond district. Kent was the best service and quality of all by miles and miles. He helped me understand what I was buying. Never once did he pressure me or hammer me on a sales pitch.
I spent a good chunk of change and they have earned me as a longtime customer.
Plenty of other places in the district are scams. This is not one. It is high quality and fantastic.

After searching around, met Michael at Kent. He found me the perfect stone, helped create the perfect ring, and did it all for a great price.
Couldn’t be happier with the service and all around experience that I had here. Would highly recommenced to anybody looking to buy any type of jewelry.
Thanks!!!

Let me preface this review by letting you know I did my homework. I also did a lot of fieldwork by speaking with over 20 jewelers. I received quotes that ranged in pricing, the most expensive being over 7 times what Greg from Kent Jewelry offered. I also compared pricing vs. quality and ended up with Greg because he was personable and honest but most importantly, the quality of workmanship was salient. He made the process so easy that I was waiting for the other shoe to drop… it never did :)
I went in for a custom engagement ring setting and a matching wedding band. It was over the holiday season but he was still able to fabricate the rings ahead of schedule. Greg told me that his jeweler could set the stone on the spot, which was reassuring. (I had been to several other jewelers who had informed me that I would need to pay an additional fee for handling a stone that wasn’t purchased in stores and they kept wanting to keep my stone. I had heard that some shady places will switch out your stone for a lower valued stone so I was pretty wary of these places.) Also, it was great that they had a local point of contact for turn around times and also for adjustments if needed
Once Greg measured the stone for the setting, he told me to «put that thing away!!» lol I appreciated Greg’s clarity and humor. He measured me correctly (very important!!) to ensure comfort and safety. He has a great eye and was able to direct me in the right direction. I’ve been recommending Kent Jewelry to everyone. I need a pair of earrings so I’ll definitely be back :)

Absolutely amazing service and quality! I bought my engagement ring here with Nick’s help. I spent weeks shopping online and going to other stores in the area. I am meticulous and had 20 different shops with individual notes, prices, pics, and comments that I made while searching. Nick was intensely patient and informative.
1. They have a good sense of humor there which helped ease my nerves.
2. Very patient and nice. They didn’t pull that «Well, it might not be here tomorrow» like some other shops.
3. The price was excellent! They were comparable to online shops but I actually get to see it without waiting days for it to get mailed out to me.
4. The diamond was of exquisite quality. People buying online, won’t see the quality in pictures (I tried taking pics and it’s not as nice)

We are two PhD students = a tight budget + a thorough research habit on EVERYTHING, hence we are not the easiest customers.
We visited the diamond district multiple times.
Round 1, out of 10 shops, we found the 3 most friendly ones. Kent was one of them. They treat you nicely, unlike many of other shops where you can meet hungry vampires. If you have visited the area as a couple, you know what we mean…
Round 2, 4C’s, and ring fittings. Diamond business is clearly complex. Although none of the customers wants to know the complexity of it, it is certainly beneficial to study a little what are these C’s and fittings. If you don’t want to be bothered with the details, there is a good rule to spot great shops. Always make notes for yourself about what you have agreed on with the store. If they change any bits of the items you agreed on, it’s usually fishy. Kent New York always had good notes of what we want and completely consistent with our notes.
Round 3, certificates. Some stores claim that they have the diamonds with GIA certificates. But when you ask for the certificates, they can only show the copies of them. We stayed away from these stores. At Kent New York, they always have the original certificates. They even let us use the microscope to see the laser code on the diamond. We will post a photo of it. It was pretty cool!
After 3 rounds, Kent New York was a clear winner! They custom-​made the engagement ring with the design we found. We will post a photo of it too!
These are objective measures. On the subjective side, we loved Greg! He was so nice, patient and knowledgable. Mind you, we had MANY questions! LOL Actually everyone at the store was very nice! They make you feel that you are indeed celebrating a wonderful event!
Thank you Greg!