Kayi Day Spa

Beware they are shady. Constantly change prices on you. Demanding of a tip with poor service. Not too many gel colors to choose from.

So I came in and saw the cash only sign for tip, so after I said I’ll be right back I’ll go get cash they told me it was OK to pay tip with a card. So I went ahead with my manicure, but when it was time to pay I told my manicurist take 5 for a 15 dollar manicure, which is pretty generous. She ran off with her friend and said take 6! With my card! How rude! But then came back and actually took 7! She charged me 22 without my asking! I will never come back. A 30 percent tip for a rush job? Hell no!

I originally found this place via lifebooker, where I paid $ 49 for their most basic set. The woman, who i guess was the owner, said she would always honor the $ 50 price, if I just booked directly with them. And on my punchcard, they would write «cpn» which I guess stood for coupon. So, I continued to go to them, and they did a really great job.
But then, the last time I went, which was a few months ago, the woman who did my lashes (not the same woman as the one that offered me $ 50/​set) said to me «you used a coupon the last few times you’ve been here… this time i will let you again, but not again.» I told her what was offered to me when I first went and she looked at me like I was crazy and implied I was lying.
Anyway, I never wanted to go back because I felt so uncomfortable!

I really don’t like to leave bad reviews, but I had to. I paid a lot of money to get a gel manicure and it was awful. The nails were not filed evenly, cuticles were not cut even though I asked, and the manicure was just completely awful. I could have done it better myself. I expressed that I was extremely unhappy and they were basically unwilling to fix it. Will not return.

They’re pretty nice here, but the prices are high in my opinion ($ 30 for a pedi, when you can get pedicures for $ 20 – 25 in a lot of other places?) and my gel didn’t last long (gel is also more expensive than other places, by the way… around $ 40 I think). I’d go back for a regular mani if I’m in the hood and really need one, but I won’t do gel or pedicures there anymore.

I’m surprised to see so many bad reviews. This is my go to spot for eyelashes. I’ve never had a bad experience & they’re definitely not the cheap cluster lashes with all the big glue chunks either. I wear make up regularly & usually sleep on my face so it’s a godsend to have found a place that does & great job in applying lashes that actually last! Mine usually last me between 3 weeks & 2 months depending upon how well I take care of them & they look full & natural.

Terrible, streaky manicure. Distracted, fairly rude technician. $ 16 which isn’t cheap!!!

I’m leaving a review because after a year of going to Kayi spa I will no longer be returning. First off there is only one lady who does impeccable work and that’s Karma. She’s the best and the only one I would recommend to do work. She’s only in on Tuesday which is the basis of my complaint. Today (Tuesday) I had a one o’clock appointment for lashes. I called to tell them the train was delayed and I would be there in five minutes. The owner rudely replied that there was another customer behind me and I would need to hurry unbeknownst to her I was the customer she was referring to. When I arrived I begin to look for the eyelash technician because I didn’t see her and then that’s when the other technician came out and said karma wasn’t there she was sick. No one called me to inform that the person who was supposed to do the service to me was unavailable and the person that was there does not do a good job. She did my eyelashes last time and they did not look like they were done. Also Jenny brought her child to work and at least 8 – 10 different times he came in the room asking her for different things. A spa where people come to relax after a long day of work is no place for children yet Jenny saw it appropriate to have her child constantly coming in and out of the spa room disrupting my session. Each time the child came in she had to stop my lashes and acknowledge whatever it was that he was saying and became a nuisance so I was going to tip her accordingly, which was not going to be 20% or 30% because she didn’t deserve it. I was not comfortable and it was not relaxing. The service is $ 50 I tipped her eight dollars she began raising her voice saying I needed to tip her $ 15 because it took an hour negating the fact that her child ruined my entire session and that my eyelashes did not look done she was still demanding a $ 15 tip that is not how you treat customers and I will not return I don’t care how good Karma is they don’t know how to treat regular customers.

I came in with a friend at 7pm and asked for two mani pedis, they said yes though we were the only customers in there and I now realize they close at 7:30.
My friend and I were given the world’s most expensive rush job a 39 $ mani pedi. We couldn’t even dry our nails, my toes were smashed into my shoes, they didn’t even let us keep the cheap plastic flip flops. They ruined my friends nails testing to see if they were dry and didn’t offer to fix them.
I’m forgetting the best part, they called me «the cheap customer» for giving an 8 $, 20% tip. Also they didn’t even bother fully taking my old polish off, which was red, under my new nude «manicure.»
I cannot believe how unbelievably expensive it was, how awkward they made us feel about the tipping and how rushed we were, all ruining our nails. They were literally turningg the lights off as we were in there, zero dry time.
Bottom line, if you don’t have time to do something right don’t do it. Had they said we only have time for manicures we would have accepted happily. I feel like we were robbed, I have half a mind to dispute the credit card charge (but I’m scared having no idea if that can hurt my credit)
Stay far far away!!!

I got my lashes done here because I received a gift certificate, not the groupon, from my mom. I’ve been here on several occasions in the past but stopped going because they were using lower quality lashes. However I was VERY satisfied with my lashes today. They weren’t too thick and cheap looking which was super great. I always get J curl and they looked great, slightly curved but not over the top.
I ALWAYS go to Jenny, and request her when I make an appointment she’s the bomb. Once a younger woman did my lashes and it took way too long and she was applying weird pressure. Jenny is great, and always does what you ask. I asked for 10−11−12 combo for a cat eye effect and she did it and it looks great!
Finally I had a coupon for a $ 50 80 — lash set, which they honored in addition to my certificate which was awesome as well.

I get my lash extensions done by Jenny she’s great
I’ve had eyeliner and brow tattoo done with Kayi and I was happy with her work She can be a bit pushy but I was pleased overall with both ladies work

I stopped by randomly just to get my bails painted and ended up getting a pedicure and making a future appointment for me and my husband to get massages!!! Karma is amazing (she’s got good karma) and I watch Tony give a massage that looked so incredible I was compelled make sure my husband receives this treatment. I’ve found my preferred nail spot.

I don’t understand most of the latest reviews, which are bad. I have had good experiences with this place. I go there on Sat afternoon and Emily does my lash extensions. I have used Lifebooker vouchers before and no one bats an eye. I have not encountered the supposedly rude owner, or anyone unpleasant. The lashes look natural and have lasted longer than lashes I got at the other extension providers in the city. This place is not as fancy as some of the others but I am not there for the atmosphere. I recommend them.

I’ve gotten eyelash extensions multiple times at different salons/​different technicians and they were all HORRENDOUS experiences. I would come out with chunks of glue and the lashes would either end up falling off or rotating.
I got my lashes done by Jaz at Kayi Day Spa. Jaz is amazing and is the only technician at Kayi that I would trust. My lashes looked full but they felt SO light and natural. The first time I got my lashes done by Jaz, they lasted nearly a month– no irritation, no rotating, no chunks of glue. She’s friendly and VERY meticulous– she does an amazing job every time.
So many of my friends/​family/​co-​workers have complimented my lashes and I always tell them to go see Jaz.

Maybe do nail but NOT HAIR CUT. Please don’t cut your hair here. I wanted layer but that lady just chopped off my hair and she said I should pay $ 40. If it is $ 20 I wouldn’t complain but $ 40??? REALLY??? During hair cut I felt that she probably learn hair cutting 2 weeks ago. She even nervously shook the hair cutter and she said that my hair is heavy. My fiancé can tell my hair tips are uneven. I even called her out on her mistake during the middle of the hair cutting session and she still tried to assure me that it was going to be as I required. (thankfully I complained to boss and he refunded me $ 10 so I paid $ 30 on this.)

Not terribly impressed. The woman who did my lashes didn’t seem pleased that I came through with a lifebooker voucher, and made sure that I was completely aware of her displeasure. Ok — I hear you, but can we get on with it please.
After she went to work, I emerged with a very fake look, and one eye looking totally different from the other. So I pointed that out and was told to lie down for a couple of minutes while she worked meticlously and very slowly on my lashes. I tipped her on the full price and I rushed off to my dinner.
I went back three days later because the lashes were almost gone from the left eye — she fixed it (or so I hoped) got her tip on full price yet again.
The lashes started falling out the next day, but this time they got it right and it was from both eyes. It’s been a week since I’ve had the lashes done (the original time) and half are gone already and the rest are rotating all over the place — not a good look — trust me.
So sorry — but not a place I would recommend for lash extensions.

I live on groupon and lifebooker. I find deals for eyelash extensions around the city and never go back to the same place twice because I refuse to pay full price.
Anyway, the people here were very friendly to me, the girl that did my lashes was nice and somewhat quick, which could be a good or bad thing. they looked alright, def not the best I’ve had.
But every morning I woke up I had at least 5 lashes on my cheeks and pillow. It got to the point where I couldn’t wait for the rest to fall out so I could go get them redone somewhere else.
I will not be coming back here and the original prices for eyelashes is insanely expensive anyway. I really hope people don’t pay full price

Derrick has been cutting my hair for years. When we lived in NoHo, I followed him from salon to salon, and now that I live in DC, I still come to see him in New York whenever I can. He is always reasonable and has never let me down. My wife feels the same way about him.
This time, after my haircut, I had to wait for my wife to get Derrick to do her perm. So with time to kill, I decided to try a half hour massage with Tony. Wasn’t sure whether it would be worth it — $ 55 for 30 minutes — but decided, why not. Best half hour massage I’ve ever had. Initial plan was to ask if he had another 30 minutes to extend it if I liked the massage. I did like it, but I didn’t extend because he did such a good job in 30 minutes that I didn’t see the point of extending. That’s never happened to me before. Most effective 30 minute massage I’ve ever had.
No idea why this place gets weak reviews on Unilocal.It’s a gem.

I got my eyelash extensions from Summer. She is very sweet and diligent. The eyelashes are not as resilient, but it may be attributed to the disgustingly hot & humid weather we’ve been having in NYC. There are 2 manicure/​pedicure chairs and 2 hair cutting/​styling units. The entire salon looks a bit unhygienic and grungy. The Korean boss lady is a tad rude and barks at her employees in Korean.
There are plenty of Lifebooker coupons so I highly recommend that you get the most bang for your buck, if you do decide to go to Kayi for any of their services.

If you’re thinking about buying a multi pack for lash extensions, don’t do it. I read somewhere down here that someone got significantly worst extensions the second time around. It happened to me! The lashes they used the second time were so ridiculously thick, they looked like black wires. When my roommate saw me she said … «they look really obviously fake.» where when the first time I got them done she wasn’t totally positive but thought I might have gotten them done. Unless you don’t mind walking around like Nicki Minaj, just get a one time pass! I should have known because the first tiem I walked in they kept asking me if It was really my first time at Kayi. Weird!