Integree Spa

Terrible customer service and pricing. I came in for a shellac gel manicure and the person doing the manicure did not know what she was doing and to top it off had a bad attitude. There are plenty of other places nearby that offer better service and better prices.

DONT GO THERE FOR LASH EXTENSIONS!!!
— the application took almost 2 hrs, normally should take no more then 1
— 80% of the lashes fell out within 1!!! week, would normally last for at least 4 weeks
— the girl was so unprofessional, she put smth into my eyes, that I couldnt open them!!! really bad!!!

i went here instead of iris nails in ktown. let me start with the good — the customer service is fairly ok, i think the language barrier just makes things a little tough. when i was there, there was a tourist that gave a really small tip (i think like, $ 5 for a $ 70 bill!), and unlike many other establishments, the owner did not make a huge fuss and get all upset and embarass the customer. so i thought, ok nice lady. also, if you are just looking for basic colors, i think this place will do if you’re in an emergency (like if you’re in a major rush and just need to get something done). also, i think this place touts itself more for its spa treatments (like cellulite reducing stuff, etc.), so maybe that’s where their strengths lie, more than in the mani/​pedi area.
while they do carry the standard essie and OPI collections, they definitely do not carry the newer colors (like the pink line from OPI, which i love), which was disappointing. i got a mani/​pedi and foot massage. thought i was going to get a fracture in my foot with the pressure she was using, so i asked her to lighten up (which she did, thank goodness). also, they were not very gentle with the stone either, my feet felt a little sore afterwards :(i want to give this place 3 stars, but i’m docking one because i question the sanitary procedures in place. they used a metal pumice stone type of tool on my feet and afterwards, i saw her «sanitize» it by squirting some liquid hand soap and scrubbing it with a scrubbing brush (can you imagine all the bacteria?) in the sink. also, the tools that were being used were also not in a sanitizing machine — they were just sitting in baskets along the wall. anyways, like i said, maybe mani/​pedis are not really their thing and they concentrate more on the body treatments. in any event, i will not be back, i think most of their business comes from tourists hanging out in that area anyways.

Came here for my first Shellac manicure. My manicurist did a pretty good job with the manicure. I have to knock off one star because I notice that after just a week, one of my nails is already peeling. And I knocked off another star, because I called to try to move my appointment up, if possible, and the lady on the phone said that they are completely booked. Then, a little later, I called to cancel because I just couldn’t make my original appointment, but now she said that she has a free space, so I took it. When I got there, I expected the place to be jam-​packed because she said that they were fully-​booked and couldn’t move my appointment. WRONG! The place was dead. I was the only one in there getting a manicure and the other manicurists had nothing to do. It wasn’t until I was almost done before another person came in to get a manicure.
I also want to add that I feel a bit uncomfortable in here, because the customer service is not very good and there are no smiles at all.

how i wish i would have read these reviews before stepping foot into this, dare i say, spa. i received a mediocre manicure, terrible customer service, and couldn’t wait to get out of there. i actually put my freshly painted nails in peril as i rushed out of this establishment. ;) please do yourself a favor and look for another place in the area.

I used deal to try their Shellac manicure for $ 19 and was not disappointed. My technician, her name escapes me, was very sweet and knowledgeable about the product and we did one of the mixed colors which came out very nicely. It really lasted two weeks and I got proposed to the weekend after getting it, lol!

I went to Integree today on a deal I purchased through KGB Deals for lash extensions. The girls who work there are incredibly friendly and really explained the process which I appreciated since I’ve never had lash extensions before. It took less time than I expected (about an hour) and it was very relaxing. I left extremely pleased with my new lashes! They look fabulous. I’ll update my review later when I see how long they last but as far as the experience goes I felt really great about this spa.

This might be the worst pedicure experience I have had in my life. Should have read the reviews ahead of time, because I’m clearly not alone. And you know what? I bet the staff don’t even know about Unilocal,and I’m sure that reading these reviews won’t do anything.
One thing i must acknowledge is that my nail tech was very nice. It’s hard to tell though, since not a single soul speaks English. So the pros, they saw me immediately, did a pretty good job until we got to the polish part. They don’t have real dyers, just heat lamps. So, if you, lke me, thought to get a pedicure on your lunch break, I hope you have 45 minutes to sit under the damn lamps. The tech kept pouring quik dry drops on my feet which were only making them greasy. I sat under the heat lamp for 25 minutes, then the tech came and checked my nail sand said I was good to go. Sure enough, put my flats on and my 2 big toes got completely smudged. So, we had to start again – back to the seats where she took off and re-​did the polish on those toes, and AGAIN completely doused them with quick dry. I sat for another 10 minutes because I had to get back. Now, i’m back at work with 2 completely smudged, nasty big toe polishes. She told me to come back and get it fixed — -I’d rather pay money to somebody else to do it properly. I don’t have half an hour to sit around waiting for 1 toe to dry. I realize you guys THINK you’re a fancy pants salon, but your service and quality doesn’t cut it.
Get some real f*cking nail dryers so people can get their nails done and leave.

This has to be the worst nail experience i have ever had. I was visiting New York on business and I decided to get a shellac manicure.
First as she was removing my previous manicure, she scraped all of the polish off and then used a cuticle remover on my nail bed to get any remaining polish. Next during the actual manicure phase, when I took my hand out of the UV light during my second coat the polish looked bubbly and like it had little dents in it. She proceeded to do my other hand and when the same thing happened she had to scrape the polish off all over again. I think i lost about 5 layers of my actual nail nail during this whole process.
After she took it all of she wanted me to let her put it on again (this is an hour in to the appointment) and I wasn’t about to let her do more damage to I told her I couldn’t stay and how my nails were ruined. Instead of apologizing, she told me I had to pay for the removal of the polish. Of course I didn’t pay and left with my beat up tortured nails.
Also there were many flies in the salon which makes me question it’s cleanliness.

I wish I didn’t even need to give one star. It was that bad. Went in for shellac but right away I could tell she wasn’t doing it right because it was bubbly. I sat through two attempts and then I very nicely requested to just get a regular manicure because I felt bad. Then I get to the front to pay and paid 12.50 for the manicure and was told that I need to pay my manicurist at least 5 dollars for wasting her time because I was switched! Does that make any sense? I would understand if this place had been busy but it was dead and there were 3 free nail technicians. I will NEVER be going back. Save your money and go elsewhere.

Got a pedicure here today. Clean place. Good pedicure.
However, while the place has nicer facilities than your average corner salon, it does not have the customer service to match. Its practically empty, but when I asked to stay seated where I was already sitting while my nails dried, I was smiled at, dismissed, and forced to move to the seat with the heat lamps. I did not request that. There were five empty seats all around me, yet the pedicurist insisted that she needs the seats free for new customers.
Lady, the place is practically empty.
Customer service is an art. And I know this because I run a service oriented business.
Very rude and unnecessary to ignore my request, smiled stupidly at me as if I were being unreasonable, and then force me to sit where they want me to sit.
This is not the treatment I would expect. Its a shame to have an okay pedicure ruined by a thoughtless lack of customer service.

Worst 30 minute chair massage I’ve ever had. The woman massaged my bones, not my muscles. When I redirected her to the muscles I wanted her to focus on, she argued with me saying I need to go to a chiropractor. This massage induced more stress in me than it relieved. Then she argued with me about the tip. I would recommend that you avoid this place. It is a waste of time and money.

Great Spot– Once you manage expectations.
This place advertises itself as the sole US location of a high end French Spa. It advertises that it has many exotic treatments and is exclusive. That is the disconnect.
If you compare this place to other korean nail places, you feel like you are in a high end spa. You will notice its clean, they use Essie nail polish and sometimes even give you a quick shoulder massage why you are drying. The cost is reasonable for manicures and pedicures– there is a $ 35.00 special.
If you view this as a spa, you are going to have some severe challenges. I have had multiple massages there, each time hoping one is better. I have brought friends and colleagues and all notice the same pattern– it is an upscale korean nail place but not a real spa.
While getting a massage one time, they were running the vaccum cleaner outside our door. Another time, women were talking and laughing loudly outside the rooms in Korean. Another time, the smell of food permeated the entire place, and it was distracting at best. The proceedure is radically different depending on the masseuse, the lack of consistency is a red flag for me.

Some observations:
*workers conduct loud conversations
*I had one worker tell me she was too tired to give me another 20 minute chair massage «You come back tomorrow» (this was 2 hours before closing)
*Multiple people could work on you (could be good or bad)
*There is a great variance in tenure and skills between the workers. On a recent visit, I got a very apolgetic trainee, that I had to re-​do the work at another salon.
The ladies are lovely and friendly, but please manage your expectations. I would recommend this as a lovely discount nail salon. Period.

Great spot~very posh for a nail salon. About 30% more than what I pay at my usual spot (from 9 to 12 bucks) but the better service and the nicer surroundings are worth it. Will go back for a mani/​pedi at $ 35, which seems like a deal!

I’ve been going to this place for facials for a few months now– ONLY because I got sucked into buying a multiple pack at once for a discounted price on sale. But everytime I call to make an appt, they’re facials are always not available and the person who answers the phone is always rude and condescending. The worst of them is a girl name Soojee who works there. She is rude, acts nice in front of the owner. If she worked at a restaurant, she’s the type to spit in your food once you turn around. She needs to get fired! Once, I saw her fighting with another worker in front of all these customers, yelling at each other– shocking!
And their nail dept… no need to say anything but AWFUL. This one girl who was already upset personally ground my nails so thin, you can see my red skin underneath! I was horrified and never went back to get my nails done there again. Took me more than a month to grow it back to somewhat normal!
The owner pushes you to buy in bulk too. This place is just a mess.
I wouldn’t go to this place other than I have the «package». Im considering giving them away as gifts or selling them. Such a waste. Ugh.

I decided to give Integree a chance since I needed a mani/​pedi tonight and didn’t have time to make it to my usual spot. First off, they’re open later, which is great and they’re located right around the corner from where I work. Two plusses so far.
I go in, without an appointment and am greeted pleasantly by one of the masseuses working on someone getting a back rub in a chair. He said it would be a few moments and to have a seat.
The décor is very clean and tasteful. Quite relaxing. I requested the special they were running ($ 35 for a basic mani/​pedi) and was pleased to find out that they didn’t try and pressure me for other services, like many other places do.
I love that they carry Essie polish — I’ve found it to be the longest lasting brand (at least for me) and they have an amazing color selection.
The only downside to my experience was that they got a rush and there ended up being three different people to work on me. Ah well, at least they did a good job.
Overall this place was great. I’ll definitely go back again. Convenient, reasonably priced and clean — what more can you ask for?

I needed my eyelash extensions updated so I thought I’d go to this conveniently located joint.
Here’s the list of issues:
–head woman is quite rude and tries to sell you on services you don’t need
–eyelash extensions were done by a sweet Japanese girl, but the problem is that she doesn’t speak English so there’s a great disconnect when trying to explain what you want
–although I said I wanted the exact same extensions (in thickness and length), they gave my extensions that are so thin that it looks like nothing happened
–head woman said it would take 1 hr… it took 2.5
WORSE PART:
The actual extensions are really poorly executed. They are already falling off and the girl’s application of the adhesive is so bad that every now and again, my eye lids get stuck together. GHETTO!
Moral of the story:
DO NOT GO HERE FOR EYE LASH EXTENSIONS!

I discovered this new nail spa two blocks from Hotel 373 and decided to walk in and get a manicure on Halloween. It was still early in the morning so all the technicians were available. They had all the Essie nail colors arranged from light to dark. Since it was Halloween, I chose Wicked, a nice dark red, almost black polish.
The shop front was the nail salon, which was contemporary and clean, and the treatment rooms were in the back. I learned from my friendly technician that they had been open for just two weeks, and they were eager to sell their other services to me. They have an extensive offering of facials and body treatments, including massage, waxing, and body wraps. They also have a full service hair salon upstairs that also offers wedding styling and make-​up.
My manicure came out really nicely, and still looks good a week later. I’ve even gotten compliments and have had people asking me where I got it done. They also used new sterilized tools, which is very important to me.
Prices are very good; my manicure was $ 10, regular pedicures are $ 25, spa pedicures which include a 10 min. massage and mud mask cost $ 40. Facials start at $ 50 and go up to $ 150. Massages are $ 80.
I’ll have to try out their other services next time. The spa provides a nice little escape from the bustling city outside!