Just Salad

Really love this place! I just hate the line when it’s lunch time, other than that you must go!

Good chicken noodle soup but on a few occassions, the meat was non-​existent as referenced in my photos.
On the rare occassion, I had a cold I got chicken noodle soup here because they close late than the other options around the area. Thankfully, the chicken soup did the job.
I used to get salads here a few years ago, and the meat was just not fresh. After a few times, I decided to pass and opted for Chop’d salad a block away. The meat and veggies are more fresh.

I really like Just Salad’s food in general and usually pick it up on my way home. But this rating is for their HORRIBLE delivery, customer service and management.
EVERY TIME I order for delivery there is some problem and they dont include items that were part of my order. Also one of the delivery men THREW my salad at me when I opened my door once (after being 2.5 hours late to deliver A SALAD ONE BLOCK FROM MY APARTMENT) and shoved the receipt into a light fixture in my apartment hallway. I have complained to the store and to seamless a number of times, and there has been no improvement. Not acceptable. So basically you end up paying $ 20+ to get harassed by the delivery person and get half a bowl of lettuce with none of the toppings or dressing or drinks you ordered

Placed a large company group order through Seamless, to be delivered at 12 pm sharp. Called the restaurant at 12:10 pm because our food had not arrived. Was told by the manager Jennifer, that she accidentally bagged the orders incorrectly, and sent her delivery person to the wrong address, and the food was on its way, 12:39 still no food. I then called back, and asked to speak with Jennifer, and the call was placed on hold, then the call was mysteriously «disconnected». I then called back, and spoke with Jennifer who then said that her delivery person was on foot, and got lost and was one block away. 1 pm and still no food. At this point, everyone who placed an order no longer wanted their food, since our luncheon was scheduled from 12 – 1 pm and was now over. I then called the restaurant again, to advise her that we still had not received our orders. Jennifer then stated to me that «her delivery person is only 4 feet 9 inches» and had to deliver on foot. (Unsure of what that had to do with the delay of the deliveries). There were two brown bags, with small containers of salads and wraps, it was not heavy at all. I then inquired about a discount, since my company was so inconvenienced by their error, she said that she would have to contact the customer service department, to see about granting us a 50% discount. 1:05 pm, and still NO FOOD! I then left the office to walk to Just Salad, to find out where our order was, and demand a full refund. I walk to the corner of my building, and I see this girl, looking dazed and confused with 2 brown shopping bags, I looked at her hat and asked her, do you work at Just Salad, and she replied «yes». I asked her was she trying to find 19 Fulton (she was en route back to her restaurant, based on the direction that she was facing). She she replied yes. I then pointed to the building, and she said «oh I could not find the address». I said the address is right there, and I pointed to it, she says how am I suppose to see that, it is small. I simply took the bags, and walked away. I will NEVER, EVER order from this location again!

Just Salad is a great business model and tasty eatery mixed into one. There are many things I appreciate about Just Salad (freshness of ingredients, customer service, staff and price). However, I have noticed a decline in my neighborhood Just Salad on Maiden Place. The ingredients are not as fresh as they used to be. For example, today I ordered my normal Cesar Salad but when I looked at the romaine lettuce I noticed a LOT more white pieces than green leafs of lettuce and also wilted green romaine lettuce. I am writing this review because I have noticed it before and thought it was a fluke but today it was the same and I felt the need to share my feedback.

The worse. So cheap on the dressing and the person that answers the phone is unprofessional. Kept putting me on hold. Within 2 minutes if not less, i was on hold at least 4 times. Pooor service and quality food. Never again

I really like just salad for a quick lunch or dinner option that you won’t feel guilty about. They have a seasonal salad called «sweet mama» that I am currently obsessed with. I really like it in a wrap but if I am trying to cut calories the salad is pretty good as well. Definitely a go to spot for lunch and they get through the line quickly! Always a plus.

Overall I have mixed feelings about Just Salad. I’ve come here quite often for convenience factors only, but I’ve been disappointed by the portions (oftentimes, by the time the salad is all chopped up, the salad only fills up ²⁄₃ of the small bowl). I typically order the California with edamame in place of tomatoes, and light on the asian sesame dressing (I recommend the asian sesame or the balsamic vinaigrette). The chicken, however, is not great. It’s sometimes dry, chewy, and sometimes has a bit of fat or tendon still attached that is overall extremely unpleasant.
Chop’t or Sweetgreen are higher quality salad options.

It’s good, super efficient even when there’s a long line. I love me some Thai Chicken Crunch, I am now part of the bowl club.
I will say, the first time you go is a bit terrifying, I would recommend avoiding lunchtime if you don’t know exactly what you want, haha, otherwise there will be yelling and lots of questions… my coworkers had to prepare me for my first time.

Very impressed by this locations efficiency. I’ve been going to hale and hearty whenever I want a salad for lunch and it really takes forever. Only complaint would be the high prices. Otherwise, as far as this location goes, the selection is on point and the service is impressive. Great for if you only have a few minutes to pick something up.

I never thought I’d be addicted to a salad, but I am. The Hudson Valley Mix is the greatest thing ever. I prefer it with romaine instead of baby spinach, and without the broccoli (I usually sub extra beets). The salads are always huge and fill me up.
Other than one guy who usually looks miserable, the staff are friendly and cheerful, and the store is very clean.

Despite the appearance of a long lunch line (often out the door), Just Salad is highly efficient and the employees are extremely friendly. The employees often greet me and remember my first name which is an added bonus and extremely impressive based on the large volume of Just Salad customers.
All the food is made to order in front of you and they have a good selection of «recommended» salad combinations (which change monthly) or you can make your own. I’ve only had the salads /​wraps (it is Just Salads after all) and the portions are a good size that leave me as full as a salad can. I’d say the average person spends $ 8 – 15 dollars depending on the salad/​wrap, and whether you get a drink and/​or chips.
On the downside the place has no seating area. However in the summer months, it is right down the street from South Street Seaport so you can always get a healthy meal at Just Salads and then eat on the water.

It physically pains me to write this review — I used to love Just Salad. Heck, I practically lived there. But, I just can’t tolerate it anymore. «It» being the prices combined with the decline of customer service. The staff — not just at this location, but every location I’ve been to in the last month — don’t care. To them, it’s just salad. (See what I did there? I know, I’m hysterical.) But, to me, it’s «I’m paying $ 12.00 for a salad that’s already overpriced, please, at the very least, make it correctly.»
I stopped in today at lunchtime for my new favorite salad, the Cajun El Paso Grill. (For anyone that loves spicy salads, try it – you’re mouth will be on fire! Also, be sure to get it with the Smokey Poblano Ranch — it’s better than the vinaigrette.) The line was super long, but it really wasn’t that bad — time-​wise. The girl taking orders was friendly and welcoming, too. It all went downhill at the salad bar, though.
The girl, quite literally, threw my salad together. As in, the tomatoes that she threw at my salad — at (!!!) — didn’t even make it into the bowl. Okay… I’m exaggerating, three tomatoes made it into my salad, but two were runaways. Regardless, this is unacceptable. I also doubt she put everything into my salad that I paid for — she was too busy making four (!!!) salads at once. Now, I understand multi-​tasking because it’s busy, but if you can’t make four salads at once — don’t do it! I would rather wait an extra minute and get what I paid for than leave quickly with a half-​assed salad. In addition to unsuccessfully making four salads, she put her ungloved hand and the paper orders in my salad (!!!) when she was moving the bowl over to the next station. Like, seriously?! I cannot even begin to describe how disgusted I was by her lack of hygiene and that I was paying $ 12.00 for a tainted salad.
I told the girl at checkout what had happened, expecting a small discount or, at the very least, a little compassion, but she really couldn’t care less. All in all, it was a frustrating experience and I was left wondering if the salad really was worth it. I’m sure I could’ve gone somewhere else just as delicious, just as healthy and cheaper — I’m looking at you, Terri!
However, having said all that (whew!), I still gave this location three stars because the Cajun El Paso Grill salad is really f***ing good, the line moves pretty quickly at lunchtime, the man who chopped my salad and the girl taking orders were friendly and, most importantly, I cannot (solely) blame the employees at this location for the price increase.

I am not sure how there are so many bad reviews for this «make your own» salad place. This place is awesome. As a health-​conscious person, there is so much I love about Just Salad, I don’t know where to begin.
They offer a huge variety of fresh ingredient options. Every salad I have had there has been excellent. I usually pay $ 7.61including tax for a huge delicious salad. (Other reviewers have complained about small salad portions. This has NEVER happened to me. My salad containers are filled to the brim with what feels like half a pound of lettuce and vegetables.)
Salad dressing options are clearly marked, vegan, vegetarian, gluten-​free, etc. I usually opt for fresh squeezed lemon.
Many of the ingredients available at Just Salad are always organic such as the mesclun, mushrooms, portabella mushrooms, chick peas, black beans and tofu. Their website lists non-​GMO ingredients (such as edamame) and a huge list of local ingredients (including the farms where they come from). The website also has a handy nutrition info calculator.
I wish more companies would follow their lead and be transparent about the foods they offer!
You can purchase a reusable BPA-​free salad container for $ 1, and each time you use it, you will get 2 free toppings. This is great for your wallet and for the environment.
If you download their iphone app and enter your credit card info once, you can leave your wallet at home use the app to pay for your meals. And you’ll get $ 7 credit for every $ 100 spent.
Along with Whole Foods, Magic Mix Juicery and Sun In Bloom — Just Salad is probably one of the few places in the Financial District where you can find a healthy, preservative free non-​GMO lunch.

I came here around 5 pm because I had to work late and was starving. Place was empty; I imagine it’s busy at lunch time. I’m giving 2 stars for the really nice guy who made my wrap. I got the tandoori fire without the pita chips and he suggested I pick another side to replace it. The place also looks very clean. However as I was taking a picture to put on Unilocal I was told «You can’t take pictures in here! What are you taking a picture of anyway bowls?» by another staff member. I don’t see why pictures aren’t allowed but if that’s the policy I could have been asked not to in a polite manner.
I was disappointed when I got back to my office at how bland the wrap was! The tandoori red hot chicken had barely any flavor at all.
I don’t think I’ll be back given all the other options in the area.

Psssht these mofos. Today, much to my dismay, Chop’t ran out of Craisin’s. Yeaa I pretty much eat the same salad err day and Craisin’s are a staple. So I figured, no biggie… I’ll pop into Just Salad to buy some. HA. There were about two people in there (shocker) and I told the lovely wench taking orders that I just wanted to buy a soufflé cup of Craisin’s. She laughed at me and told me I would need to buy a whole salad. Biatch was clearly hating on my Chop’t bag. And what do you know… I walk on down to Ashby’s and they lovingly gave me a big ol’ soufflé cup of FREE Craisin’s. Give it up Just Salad. Even Ashby’s is above you. Disgraziata.

Although the employees at this location are hard-​working and friendly, I have found that the salads of late are far too heavy on the greens and far too skimpy on the proteins/​expensive toppings to justify the price (or make for a balanced meal).

It’s decent food, but they aren’t always open punctually and some of the staff have a bad attitude.

This is one of the lamer create-​your-​own-​salad joints in the area.
A $ 3 LevelUp credit brought me here for a salad that was way too skimpy on the mix-​ins. Kale is cool… but not when you’re eating a big bowl of it by itself.
It looks like I’ll be returning to Flavors for my over-​priced chopped vegetables!

Holy. Crap. I was *not* prepared for the experience. I walked over on this gorgeous day to get a salad. I see everyone walking around with these bowls like they’re badges of honor, so I figured I’d take a wander.
Get in the door. A little bit of a line. I see a guy standing with a pad and pen, taking orders. «What can I get for you today?» he asked, and I panicked. «I HAVE NEVER BEEN HERE BEFORE WHAT DO I DO?» was my response. He very quickly explained the concept, and I said I wanted to pick my own salad stuff. From picking my lettuce to the chopping, I was floored how fast and efficient the place is. I’m still reeling from my experience. The cashier was pretty miserable, but everyone else was patient with me. I might buy a bowl next time, but I think I’ll study the menu online first!!!