Jonathan Embroidery Plus

If I could give this f*ck*** sh*thole of a place zero stars, I would! The woman in the counter, her name is SUNNY, is a rude Korean woman. I think she may be partial to some people, but she does come off racist. She’s nice to her fellow Koreans and some white customers. I’ve witnessed how she ignores other customers when clearly the customers are right in front of her! What is it about them that you don’t want to greet them or offer your service?! Are you above anyone else here, woman?! You’re f**king not so get off your high horse! It’s happened to me as well. What she did to me, I walked in, hoping that she would initiate conversation or at least a greeting! She didn’t, she just stood there and looked down on her book. I literally had to knock on the glass case to get her attention. She finally talks to me, I told her I was just there to basically gauge a price of lasercut flowers out of linen fabric. She rudely says to me, «You need to tell me the size of the flowers, what size, what kind of flower, what fabric?! You need to tell me these things so I don’t need to ask any of these stupid questions!!!» I was like, «Excuse me?!» I was ready to walk out on that bi*ch if only I didn’t need the lasercut flowers sooner! I told her, «First of all, where are your manners? Can you not speak like a human?» I did get my laser cut flowers the date promised but I swear to God I will never give any of my business to this place. Never again! RUDE RUDE RUDE. Stay away from Sunny, she’s an idiot! And that other Korean guy isn’t any better. And can somebody say UNPROFESSIONAL?! Thankfully I found another place that does laser cutting, are much pleasant people to deal with (they talk to you like people! Heck, even robots speak nicer than this stupid Sunny woman!)… and most of all, PROFESSIONAL!

Donald saves the day!
He went above and beyond to help me correct what another embroiderer didn’t get write. He followed up with calls and emails and wanted to make sure he got it right and worked late to make it happen. Forever loyal and grateful!

I came in today to see if a round patch I had could be repaired. Sunny was very friendly, nice and helpful. She was patient and provided advice on how to repair it. Since they do not have overlock stitching machines (typically overseas) she could not do the repair, but I really appreciated her help! Thank you.

I cannot thank Sunny and Donald enough for what they accomplished for me today. I have never written a Unilocal review — so this goes to show how amazing they are! They stayed open after hours and helped me in all aspects of my project. I will always recommend them!!!

If I can give no stars I would. The lady at the front counter has to be one of the biggest b&/$; I have ever encountered. I had some chenille patches developed here and have already made 4 or 5, and then she decided on the 6 time that she wanted to charge me more, actually twice of what I been paying. Are you serious? Other times she made a mistake and tried to blame me for not letting her staff know. What? Honestly I know they do good work, and have some services that only they offer, but if you can take your business else where I urge you to do so. We don’t need to be tyrannized by her ridiculous attitude.

Jonathan Embroidery is the BEST. They are friendly, efficient, professional and have top of the line product. They are also very affordable even with a rush project. I had them make me a custom embroidered patch and it was gorgeous. Go no where else but here. They are fabulous!

Average prices and same-​day turnaround for grommets and buttonholes. Never did a complex job with them so can’t comment on that but their keyhole buttonholes were good. The line can be long and er…“informal «(read: not orderly)…but hey! Same day service yessss.

I went in on Saturday and the line was ridiculous! I was there for literally 45 mins and they still had a few people in front of me. I had no idea it would take that long and I was going to be late for work so I had to leave. I went again today with an hour to spare and I was still late to work! The customer service is soooooo slow and they are incredibly rude and unhelpful. They made me resend the email that I had already sent them because they didn’t feel like searching through the email. (This was a custom logo embroidery order). I said, «All you have to do is type my last name in the search bar…» The woman said, «That’s going to take too long, just resend it.» *sigh* Anyhow, I managed to drop off the tops but whoa. They said they’ll be done on Thursday. I said that they originally said 1 – 2 days and she goes, «Well now it’s three!» Worst ever. But at least it’s done. All this and the prices are average for embroidery.
Update: they ended up taking a day longer than promised because they couldn’t understand the clear instructions in the email. And they didn’t contact me to ask — I found out when I called to see if they were done on day 3.

My professor told me to go here for button holes. Their service is pretty decent but it’s first come first serve, so depending on how many people there are, you can expect to wait about 20 minutes. One minor comment was that the button hole was a little uneven but the fabric I used was a little disorienting to the eye. I got so dizzy after sewing the darn thing!

been here a few times to get some bags and shirts embroidered and they do a really nice job. the lady in the front is really helpful and has a really great eye… she’s a bit short sometimes but i can tell they’re super busy. everything turned out pretty well – basically, for the money you pay, it’s a great value.

Absolutely do not recommend, and will never go here again.
We dropped off 10 shirts here to be monogrammed as a gift for the groomsmen in our wedding. We had clearly labeled the correct shirts with the correct initials and triple checked them to ensure we had the matching sizes/​initials. They messed-​up 5 out of 10 of our shirts, mixing up four with the wrong sizes/​initials and inserting the wrong middle initial for another. Because we did not notice until several days later, we had to scramble to purchase 5 new dress shirts and get them monogrammed days before the wedding, costing us hundreds of dollars — way more than we would have spent simply going to a higher-​quality place. When we called to speak with the manager to explain our situation he was very rude and told us that it was «probably our fault» and went on to ask «can we prove they made the mistake?». Very unprofessional and poor customer service.
I urge you not to use their services and highly recommend you go somewhere more professional, thorough and high-​quality if you want the job done right.

No frills button sewing. Great find! I took 2 shirts there to have a button moved up on the shirt [I know I’m crazy about that. But why do they make it so that if you button the top button, you look like a prep. If you don’t, you look like a sleaze as my girlfriend likes to call it. I need a button in the middle. Hence this place] and they did it in front of my face for 2 bucks a shirt.

I needed to make some custom embroidered labels for the clothing line where I work, and everyone I asked recommended that I come here. Their quote was a quarter of what other people were giving me in the area. Sunny, the sales woman, was polite and answered all my questions thoroughly. Their service is pretty standard, my order was finished next day. I wasn’t 100% satisfied with their quality, but my details were very small.

They may specialize in embriodery, but they are one of the few places left in midtown that you can get packaged patterns (Butterick, Vogue & McCall’s.)