iPark

CAUTION — BAIT AND SWITCH!!! On 3÷23÷16 we presented theipark $ 20.00 coupon at their 304 West 49^th St. Manhatan location. The coupon reads ‘oversize vehicle surcharge (from $ 10 — $ 20) not included. Full size vans pickups and similar size vehicles not accepted. We parked our 5 passeger Lexus and were told we would be subject to oversize billing. We were incredulous but at that point, and with a line of cars behind us waiting to enter, we agreed to discuss it upon our return. When we went to retrieve the car, the employee insisted we pay $ 40.00, double the price of the coupon. Finally, and despite their written policy that payment can only be made with a credit card — THEY WOULD ONLY ACCEPT CASH. This is the first time we used IPARK and most definitely the last. Back to ICON where we have never had an experience like this.

I’m giving it 4 stars because I wish parking in NYC wasn’t so expensive. But compared to the rest of the lots in the area, it is reasonable. Otherwise, I love the staff. I’ve been with them since October. They’ve taken excellent care of my car and have great attitudes. They never give a hard time. I really can’t say one bad thing about them.