i-Plaza Nail & Spa

Literally just left the place after spending 1.5hours there for a pedicure. $ 65 later I am unimpressed. The color on my big toes is already half off and smudged and I only stepped outside one second to take an Über home. The 10min massage was more painful than anything as the woman has long nails and kept cutting into my skin. She removed zero of my callus since she only used the little brush a max of 30 seconds on each foot. Also, I was wearing a skirt and would expect to get a blanket or some sort of cover to be able to sit more comfortably in the chair. The woman not once spoke to me and also didn’t change the massage after I pointed out that her nails are cutting into my flesh. Afterwards, they wrapped both my feet in clear wrap even though I had sat in the chair letting it dry for over 20min. Never going here again and actually would like a full refund since I now have to do my feet all over again as I do not have the same color at home.

Received another gift card to this hell hole. Waited 10 minutes before even greeted and then told 20 minutes. Plenty of people seem to be available… guess I will re-​gift them.

Staff is very friendly and does nice job on manis and pedis. Owner is not friendly to customers or her staff and makes tense environment. The $ 20 card minimum when manicure is $ 18 and tips are required in cash (which is not allowed) is inconvenient, especially with the high fees on their ATM. Will take my business where the owner isn’t so rude — hate to support her.

Not only did my manicurist make fun of what I wanted for my gel manicure, she didn’t clean up some of my edges well which caused the tips of two of my nails to peel just two days after getting them done. I was so upset… I paid good money here and got subpar service. Save your money and go elsewhere!

The quality is ok but the staff are PUSHY AND RUDE. I’ve been twice for mani/​pedi and they shove a short menu of services at me that doesn’t even acknowledge a regular mani or pedi. It starts with the Regular Spa Pedi at 60 $ and goes up from there over 100 $. When I asked for ‘just a regular pedi’ I got the glare. Then, I had to ask the woman doing my services not to wear her rubber gloves bc I have a latex allergy. Mind you, it was not standard protocol since she was the only one wearing the gloves. ((For that matter, I understand any technician’s desire to wear gloves when touching people’s feet. However, it was not salon standard and I have an allergy.)) So, she says she must wear them bc she has a cut. I said that I’d wait for another technician and she said they had too many appointments and couldn’t accommodate me. I said OK and told her that I’d get my mani/​pedi elsewhere and suddenly she said no and the gloves came off. I asked to see her cut and she DIDN’T HAVE ONE!!! lol– whatever. Salons are a dime a dozen. Next!

The woman at the front desk was so rude and inappropriate. She told me the tip I was leaving was not enough and to take money out of the atm. Keep in mind they are already so over priced and I was leaving a 20 $ tip for a manicure/​pedicure which I felt was more then generous. I will never go here again!

I received a gift card for a mani/​pedi for my birthday. I decided to upgrade to a gel manicure and also let the little one I nanny have her nails just painted.
The technician was friendly enough, and the job okay – my nails are lovely but she ignored my callouses.
Where things got rough was when it was time to pay. First they tried to tell me there was only $ 12 on the card. Finally, after insisting I had never been before, they took the full $ 57 off my bill. But when she told me my remaining balance was $ 70, I nearly dropped my teeth. $ 70 to paint a five year-old’s nails and upgrade a paid-​for manicure to gels?
In short, avoid. Overpriced to the point that it feels scammy.

I’m surprised there are so many negative reviews of this place. I have been a regular customer for the past two years and have never had an issue. I get a gel manicure and green tea spa pedicure every two weeks and have always left more than happy with the results. Grace does my mani/​pedis and is not only great at her job, but super friendly. I’ve brought my mother here quite a few times and she has had nothing but positive experiences as well.

I woke to find my shoulder hurting so came online to see if this place is open today (it’s Easter Sunday). I was shocked to find the low star rating of this place on Unilocal.It’s absolutely nuts that people would review this place poorly. I’ve been to dozens upon dozens of nail salons in NYC from the far upper east side to downtown, to Brooklyn. As well as dozens of places across the US. And this place is the top of the top of anyplace I’ve been to over 10 years. It’s absolutely stupid that anyone would give this place a low review. I just don’t buy it. If this place gets a low rating I’ve completely lost any faith in Unilocal to provide a damn bit of use to anyone. My wife and I have been coming here for years and have had just about every service they offer. And this place is the standard to which we often compare anyplace we have to go if we’re not nearby or traveling elsewhere in the country.

I’ve been to this place many times as well as the sister salon called plaza M just around the corner. This time I’m unsure if management changed but I was completely dissatisfied … Pedicure took all of 15 mins and they wanted me to pain extra for skin removal … Then I asked for a shellac manicure … All I got was cut, file and polish … And the bill $ 92 dollars which is NUTS! So while this place was my go to for a while, I will not return … And by the way they get angry at you and demand more tip if it’s not at least 15% … Well this time I didn’t give that because the service was horrible and the final bill for a basic pedicure and shellac manicure was almost $ 100 dollars.

I just got the worst manicure EVER at I plaza. I go there because it is convenient to my home and they are usually accommodating. I cannot believe what a horrible manicure this girl gave me. My nails are uneven and my cuticles jagged. I am not going back every again. They should be ashamed. Don’t get why they are always so busy, probably because they are near the Greenwich hotel and get referrals from there. Need to did a new place to go I. The neighborhood.

I’m surprised to see some really low reviews of this place. Hubs and I happened to pass by while we were walking around Tribeca killing time until dinner.
These ladies greeted us nicely and were so accommodating with our request for a spa pedicure despite my debacle with my tights, barely being able to roll up my skinny jeans for the spa then requesting saran wrap to put over my manicured toes and clumsily putting my fug boots back on.
We received a really nice warm foot bath, massage and nail color (me). My cuticles haven’t received a dose of TLC in awhile since I started wearing flats and other closed-​toed shoes when the weather turned cold.
Yes, the prices are a lot higher than my $ 17 pedicures in Pasadena but I certainly don’t get this kind of service.
Several days later my pedi is still going strong.

I adore this place, so I hate to say that I won’t be going back. I just paid $ 58 for a 20-​minute massage ($ 48 plus tip). The space, massage quality, and everything is exceptionally good for a nail salon, but in no way worth that much. I think that’s plain outrageous.
In case you want more background: this is already an expensive spot, but a perfect, quick treat for a working mother like me. But then today, they changed me extra for getting a massage in a room, rather than on the chair. And it was a totally unprofessional/​ungracious experience on top of that. I hadn’t asked for the room — I was sitting down in the chair when the masseuse suggested the room would be more comfortable. I think there was a miscommunication, but once he was reminded that I was only getting 20-​minutes, he got accusatory — caused a whole scene about how I shouldn’t be there if I wasn’t getting an hour, involved the manager — all I wanted was a quick shoulder massage and some relaxation! It felt awful to have to go through that, and on top of it pay top dollar for something I hadn’t asked for, and that had been suggested to me. The staff could have at least charged me the usual rate of $ 36 or whatever it is.
If they’re going to charge like a serious spa, then the customer treatment needs to be much, much better. Until then, I’ll go elsewhere.

I have never written a review of any service, ever, but feel compelled to write a review of this place. For convenience sake I have been to this nail salon and it’s always hit or miss depending on the technician you get. Today’s service was the worst of all time. The technician gave me a gel manicure that was so poorly done. She gave it a less than mediocre effort and then out of sheer laziness, pointed out the half painted nail and asked me if I was ok with it. She didn’t keep the nails under the light the time they should have been and said she couldn’t paint my nails properly because I had an «oily nail.» I asked her to please fix it and she gave me a look as if to say, she really didn’t feel like it. $ 48 + tip gel manicure. Absolute garbage.

This place is a fraud!!!
I’m there now. They did not respect anything I asked. I took a full moisturizer and exfoliation treatment… Did not get any a stub even!!!
I asked to have scrub and moisturizer for the mani… I did not even get a little cream.
I had a nail issue on my hands and requested my nails not to be polished on the top… Guess what she held my hand super strong for me not to move and polished them as much as she could. I asked to only push the cuticles… She did not give a Sh…
All this for 110 usd.
This place is really really bad.
Pretty, clean… But no service and the meanest people I have ever met.

The salon is comfortable and clean and the people were more or less nice. However, the manicure and pedicure are TOTALLY overpriced! They started chipping the same day! I cannot continue to pay $ 70 for something that won’t even last an afternoon. I will not be returning.

Extremely overpriced for services rendered. Very rude management. #avoid

This place is way overpriced, but for the convenience I was willing to pay. DON’T DO IT! I got an underarm wax and got a nasty infection which took weeks to go away. When I went back and nicely explained what happened, they said not possible since they never double dip. Against my better judgement, I tired the underarm wax again. Only this time, I watched her and she re-​dipped the same wooden stick in the wax over and over. Disgusting and no wonder I got an infection. When I pointed this out, she said they only use a new stick with bikini waxes. Ugh Stay away!

I wish this place had more reviews. It’s down the street from my apartment and I always walk by and think, «this looks so nice I really need to go here next time.» Well today Unilocalers I did and it was such a treat! It’s been in the area for almost 3 years, again why I’m surprised there aren’t more reviews.
They provide all spa-​like services! I received the «sweet retreat» pedicure which included a 10 min foot/​leg massage with sweet smelling and all natural ingredients. The space is very open and welcoming with great comfy chairs. They offer you water/​tea upon arrival with a plethora of magazines to choose from as well. The woman I saw was Christine, so sweet and will definitely be going back. It’s not cheap, but as I said you’re paying for the ambiance and high quality products they use. I have a feeling they have a strong clientele from within the building/​area too, as there are many luxury condos. I’m sure a website would play to their benefit too.

I work across the street, and was given a gift ceritficate for 25 dollars. Even with this, it didnt help me much with the high prices here. I am used to a 20 dollar mani/​pedi in jersey, and those INCLUDE a massage. Unless you get the ultra spa pedi, they are giving you the bare minimum. it is a very nice place inside, the seats look alot more comfortable then they really are. they are very low, and almost impossible to get out of! Overall, its your basic pedicure for way too much money, and nothing special about it. nextttt…