Holiday Inn Express Manhattan Times Square South

We stayed here over New Year’s Eve. The room was a good size and the bed was comfortable. The location is perfect. You can walk everywhere and the closest metro station is about 2 minutes walk away. Breakfast was way too crowded but we were still able to get some food.
I enjoy the highest status available with IHG (which holiday inn belongs to), but when checking out the staff was very rude and denied me the benefits I am allowed with this status which was one of the reasons we even chose to stay in this particular hotel.
Next time I’ll choose a different IHG hotel as there are plenty of them around this area.

From London to Las Vegas, my family has NEVER been treated this well. Standing ovation to the fantasic staff of HIE Times Square South.
My family had flown in on the redeye from Vegas to JFK, dropped our luggage here at 6am and wandered the city until check in. After 24 hours of no sleep, my kids and all of us quite frankly, were beyond tired. I had booked the room 5 months prior Platinum staus with a View, but suddenly there was a huge problem with the booking, due to my points and rewards nites, the original HIE phone rep that booked the rooms booked them all separate for the week and even some single bed rooms… OH HOLY COW NO. We were in shock we didnt have our room … Finally I asked for anything at all right now for my kids. (They were sleeping in the lobby, lol).
The Front Desk Supervisor, Edes stepped in, took charge and truly saved the day. She got us AMAZING rooms, better than my booking, stocked us with water and made us feel not only VALUED, but TREASURED. It’s employees like Edes that customers talk about for years to come. What started off as a negative was now a shining example of a business run with class and style. Edes is HIE’s gem, she is GOING PLACES, and they are very blessed to have her represent their company.
The hotel itself is in an excellent location, not far from Times Square and close to the Herald Square subway. Being in such a central locale, you are surrounded by everything, from restraunts, coffee shops, Duane Reade, Starbucks, et al.
Breakfast? WOW. This is far from my first stay with the HIE chain, so I am very familiar with their breakfasts. What makes this one different? For starters, there are no lazy workers here. The 6:30 start time means nothing to them. EVERY morning I came down at 5:30 the guys were already slaving away with fresh coffee and hot breakfast up! CLEAN CLEAN CLEAN! Fresh fruit, muffins, hot pastry, cereals, tea, coffee, yogurt, GREEK yogurt, just too much to list. The guys Ivan and Jan made magic happen every morning with FLAWLESSLY organized well stocked food, these two men took pride in their job and it showed. Every detail, and it started our day off EVERY day on a super positive note. Thanks guys. TRUST me when I say this does NOT happen at every HIE. Not even close.
Rooms: Being a clean freak its the first thing I see and have to remark on, CLEAN bathrooms, excellent, clean room, everything looked like we were the first visitors. Housekeeping was excellent. Even the hallways and baseboards were clean. Elevator service was quick, no issues with wait times even to floor 18. Ice machine worked fine, gym was great. Soda machine available for that midnite thirst. Front entrance area was inviting, as was the outdoor seating area out front. A few early mornings as I was going over itinerary, Chris from the front desk took the time to not only help me out with ideas, tips etc, he even printed some things up for me and quicker routes for our coney island day… THE EMPLOYEES ARE WHAT MAKE A BUSINESS.
I cannot recommend THIS HIE enough. I will be back. Highest praise for Edes, Chris, Ivan and Jan, thank you for being part of our New York City 2015 memories.

I like this place. It’s your typical New York hotel room but it’s still really nice. There’s 19 floors with 8 rooms on each floor. They aren’t huge but there’s enough room for 1 or 2 people.
The beds are comfortable, ac works perfectly and isn’t loud and I kind of had a view of the Empire State Building. I also like the fact I don’t get any outside noise bleeding through the window or walls.
The staff here are very friendly and helped me out with directions. I will definitely stay here again when alone. It’s in a convenient place.

Hands down best stay in a New York hotel I’ve ever had in my entire whole life! The rooms were designed in this really lovely, incredibly intentional way where it made you feel like they really thought hard about where to put what and how to make everything fit. Not in a way that items were squeezed in there or just there in general but in a way that the guest could utilize every part of the room. The TV could be seen by everywhere in the room and, though we only watched like half an episode of madmen and half an episode of breaking bad, the mount it was on was perfect for a little swivel and almost all the channels were HD. Schweet.
Bathrooms were modern and showers worked great (vital to your everyday life) and the beds were comfy and didn’t have those boards underneath where you could accidentally kick and hurt your toes! And it didn’t have a bedframe where you could scratch your shins either! In fact… now that I think about it, I’m pretty sure the beds were floating in the air. Wiiiiiiith magic.
Omigod let’s talk about the continental breakfast!!! What, are you kidding me!!! Normally I don’t get more than coffee and maybe a yogurt or something from a hotel breakfast buffet but we were in the city and city meals get expensive so I figured, let’s see what’s down there and maybe save a little moolah on breakfast. It was STOCKED. Fresh fruit, scrambled eggs, cheese omelets, TWO kinds of breakfast sausages, a pancake station, a toaster station, bagels, yogurt, cereal, milk — you name it! I was so freaking excited about that. Can they come and set one of those up in my house? OK cool.
All things considered, this hotel has got it going on. The location is also perfect – right in midtown if you want to see the sights and if not it’s easy as pie to get a cab out front because they have their own loading station. Also, the parking garage is literally a minute’s walk down the same street and the hotel validates.
Oh and our room overlooked the Empire State Building, which was cool. Actually it sort of underlooked it because that building is humongous. Not all of the rooms have this view but if they’re available, they come highly recommended by moi. In general, a fantastic stay. Thanks!

DO NOT STAY HERE IF YOU ARE A LIGHT SLEEPER. There is a night club right across the street that is open Friday-​Sunday, until 5am. It is extremely loud and drones out all of the other city noises. The normal car honks don’t bother me, but the loud bass with the drunk people yelling as they left was just too much.

For an extended holiday weekend, this is a perfect hotel! It’s close to all the popular attractions and an N, R subway line. The room, as everyone has mentioned is small, but then again, this is NYC where space is limited, and rooms are much smaller.
The amenities and facilities are standard HIE. The breakfast selection was outstanding; however, the attendants could have done a better job replenishing the items.
The best part of our stay was the staff, esp. Brian, who was so kind and welcoming. After being delayed at the airport for almost 5 hours due to the snow storm and arriving at the hotel close to mid-​night, it was wonderful being greeted by such a friendly person!
All in all, it was a fabulous trip and a great stay!

Best value in New York! It’s a clean and modern well appointed hotel. Great location, free wifi, basic gym, and hot breakfast included. What more could you want!
Higher floors have a view of Empire State but with only two lifts servicing 18 floors you have to wait a bit to get down at peak times (eg breakfast).

Great hotel in a very convenient location. Room was tight, but the double beds fit all four of us with no problem. Hotel is well-​kept and very close to all of the subways, PATH bus station, Times Square, and Empire State Building. Close to Grand Central Station and the NY Public Library. Very safe area, walked around at night with no problem. Breakfast was standard HIE (eggs, meat, oat meal, cereal, fruit, yogurt). Crowded breakfast area. Fitness facility has cardio equipment and free wights, but no pool. Front staff very helpful. Good place in Midtown!

Easy to find and obvious hotel signage. Very clean building and friendly staff. Inside is a bit like a beehive but for the price and efficiency I’ll take one of these for a business trip any day.

It’s the cheapest branded hotel you can find located in center of Manhattan. Free breakfast, free wi-​fi all included in the price around $ 200. (depends on which day you stay, of course Friday and Saturday will be more expensive)
Staffs are very friendly and helpful. Any problem with wifi or trying to make a late check out, just let them know and the problem could be solved.
Free wi-​fi. The password change every week but you can always get them from the staffs. The speed and connection is good. There’s also public computer on the 1^st floor.
Free breakfast. I won’t say it’s has a lot of choice (like a buffet) but it’s definitely enough for breakfast. Eggs, milk, cereal, bread… you can enjoy your breakfast here before going on your trip. And the choice of food will slightly change everyday, which is good!
The room is a bit small. I had a king size bed and it takes the most space of the room. It’s still enough for you to move around. Since I don’t spend a lot of time in the hotel, it’s totally fine for me. The bathroom it’s clean and the bed is comfortable. You can relax in your room after a tiring day. And the TV have a few channels for both TV shows and sports.

Stayed 3 nights during high tourist season in August — average price $ 189 with breakfast. Clean rooms, small but expected for NYC. Were told that we were upgraded to a room with a view of the Empire State Building, but even on the 15^th floor you could only see it of you craned your neck or sat on the floor, so don’t expect a view. Breakfast room is very crowded and stops at 9:30, even on the weekend — it would be better to spread the crowd out over a longer period. The biggest problem with this hotel is the fact that there are only 2 elevators which are shared with housekeeping — the wait is long and sometimes you can’t even get on if there is a cart on it. Front desk guy was a bit surly and not terribly friendly, but it may be the famous New York attitude so we chalked it up to that. Housekeeping didn’t get to our room until after 4 pm when we were back resting after a long day, but they were nice about it. I’d have to take a few stars off for the elevator inconvenience and the breakfast crowdedness. Would I stay here again? Yes, if the price was right.

As usual when I get to a hotel I do my room/​bed inspection. When I went to check the bed I couldn’t because their was a bed bug encasement on it. This set of a red flag! I went downstairs to ask about it and they explained it as more of a proactive thing than reactive. He swore they’ve never had a problem with bed bugs at this location. After getting over my fear and deciding to stay we didn’t have any problems during our stay.
Great location!
Free breakfast!
Small rooms (it’s NYC, that’s too be expected)
Heated floors in the bathroom, bonus!
Good selection of channels on the TV
Our room was on the 18^th floor with an amazing view of the Empire State Building.
A few blocks from the train (s)
All in all, I would recommend this hotel! I will stay here again when I come back to NYC.

Fantastic hotel in one of New York’s most prime locations. For a Holiday Inn Express, the quality is hard to beat.
Pros:
— Friendly staff. From the front desk to the housekeeping, everyone approaches you with a smile and is willing to help out. One guy helped us extend our checkout to 3pm, which is unheard of. They’ve got a good crew working here.
— Free breakfast with many options. Eggs, sausages, pancakes, buns, yogurts, etc. Standard selection and then some all included.
— Free wi-​fi. Although the password changed the next day, they quickly told us the new password after calling. Speed is fast and connection never drops.
— High quality rooms. Since this hotel is fairly new, the rooms are modernly designed with all the standard amenities. The beds are perfectly soft and spacious. Shower head is strong and has several options. iPod player and flat screen TV keep it technologically savvy.
— Priority Club member perks. Free water at check-​in plus a view of the Empire State Building. Nothing fancy, but nice to have.
Cons:
— Rooms are small, but that’s expected in a city where every square foot is precious. There’s enough room for suitcases, but not much walking room. If all you’re doing is sleeping, it really isn’t that bad. You can easily fit 3 people in a double bed room. Four might be a challenge

Very clean hotel with a good central location.
Free breakfast had many choices.
Hotel staff very nice but they do not have down pillows. That for me is a big deal. I had one very painful and restless night’s sleep so I improvised the other two nights and used my down winter coat which I rolled up and put in a pillowcase. I don’t know what I’ll do if I return in the summer months!
I had to rate one star less due to this pillow problem.

Yay for free trips! A coworker and won a free trip to NYC from one of our vendors. We were so stoked, especially since it was my very first trip to the big apple!
The wonderful thing about this location is it’s in the middle of the mix in Herald Square. Super accessible to subways and shopping. Restaurants and other food joints are also super close. Heck, it’s just the city! When you arrive, you’re treated to a building illuminated with the best shade of blue! Through the turn-​style doors, you’ll notice a couple of computers to the left, free of charge for guests, seating area in the middle and the check in desks to the right. One things for sure, they’ve done a great job utilizing the space for a New York establishment. Obviously smaller than other locations in the US, but understandable for the city. To the back of the first floor, there’s a breakfast area. One thing I LOVED about this place were the complimentary daily breakfasts. There were pancakes, cereal, sausages, eggs, bagels, yogurt and more! Yum! The staff was super friendly and VERY accommodating. After knowing it was my first visit, they did their best to recommend some great places to visit!
The rooms were also quaint by super cute! When I walked in, there was a desk area extended to a dresser that was situated under the wall mounted tv. Next to that was a close for garments and ironing boards. The bed was a super comfortable queen bed, lots of pillows and thick blankets. The bathroom was super modern and cute! Glass doors for showers, sink with storage areas underneath for towels, vanity area for toiletries. I really liked it. Such a great use of space! On top of that… FREE WIFI!!!
The price tag is a bit hefty, $ 400 a night, however, completely worth it for the location and what you get! I will definitely be back and try to stay there!!! Thanks for an amazing stay, Holiday Inn!

This is the best deal in Manhattan. Perfect location, Holiday Inn Express is right in Midtown, close to the train, but off of the main streets.
I booked a last minute hotel and had a late check-​in. They were very accommodating. The room was clean and cozy. The bed was comfortable, and there was plenty of lighting. Included with the room was extended cable and free wifi. This was very useful.
The room also included a delicious breakfast buffet. NYC restaurants can be expensive, so this was a great way to save money.
I asked for a late checkout, and they signed me up for IHG Rewards in order to grant my request.
A great experience, and I’ll definitely go back.

Fantastic brand new hotel!
We arrived over 2 hours early on a Thursday and our room was ready. Front desk was super nice, let us know of the free breakfast and free water bottles (you can get this at anytime). We would be gone all day sightseeing, come back to freshen up for dinner, and ask for two water bottles, no questions asked.
Room is decently sized, most people know that NY hotels are small, so please don’t think you are gonna have a huge suite. And plus, are you in your room that much anyway when you have the gorgeous NY at your feet? Bathroom is small, but once again, nothing huge is needed. Bed was SUPER comfy and it was awesome to know we had a king size in that room.
Great location as well, only a couple of blocks from Times Square and plenty of food/​bars around the area. We never had a problem with noise (yet we stayed at the end of October, so I can’t say what it would be like in the Summer).
We never had a problem with breakfast – we would get there around 9:00 and there was PLENTY of food, now a seat is another problem. One of us would have to reserve the seat while the other got food. No big deal though. And their cinnamon rolls? OMG soo good! Apparently not all Holiday Inn Express have these, so make sure to get some.
If we ever go to NY again, I am sure we will be staying here!

I have always loved Holiday Inn Express hotels as I hardly spend time in hotels (boring) when traveling. This HIE was amazing! The location was one block from the 34^th Street/​Herald Square subway station and about 10 mins walk from Penn Station.
We got in early and luggage was held til we came back from some sightseeing. We got a room with a view of the Empire State Building, beautiful at night. The room was small but expected in NYC. Beds are comfy as are pillows. The room was hot but maintenance took care of it.
When we checked in we were given bottles of water and some snacks! Nice touch. Staff were all very friendly (special shout out to Lauren). Lauren booked my friend a car to JFK.
Breakfast is non existent after 830am-​no selection left (but that’s what bagels and coffee shops are for!). So expect to eat elsewhere.
Of note-​keys were wonky and wifi was in and out. But otherwise, great stay and would come back again!

I’m used to Holiday Inns being a regular 3* hotel and the Holiday Inn Express brand being 2.5*. But this HI Express location blew me away. 5 stars all around!
For starters, I booked this hotel day of by bidding $ 95 + taxes/​fees on Priceline. I thought this was a pretty good deal for midtown Manhattan. I was given a room with 2 beds, which I didn’t need as I was solo, but was nice to have an option to let a friend crash if someone else I knew was traveling.
I gave them my IHG Rewards # to get points and was surprised when the front desk girl offered me a 2pm checkout the next day. That was awesome as I wanted to sleep in. She also gave me a welcome bag with 2 bottles of water and some snacks. Great!
I asked about a fitness room, and she said the Candlewood next door had a fitness room I could use for free, ²⁴⁄₇. Awesome! I also noticed they had FREE laundry there next door.
They also offered free hot breakfast, and I saw a list of about 15 items I could expect. I wasn’t up early enough, but for anyone who wanted a free meal, it sounded pretty good. I almost stayed up late enough to get breakfast lol.
They had 2 computers in the lobby for using the Internet, and I was able to use their printer to print out a Groupon I had purchased. No cost for that either.
So many amenities and just an overall great low-​cost hotel option. Well done, guys!

*** FREE WI-​FI, COMPLIMENTARY BREAKFAST ***
DATE: Saturday, March 2, 2013 — Tuesday, March 5, 2013
ROOM TYPE: Deluxe King Room
ROOM NUMBER: 401
LENGTH OF STAY: 3 nights
RATE: $ 139/​night before taxes @
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Luis V and I had been staying at the W Hotel on Times Square for 5 nights, and at the last minute — we decided to extend our stay in New York for 3 more nights. Knowing that we were barely going to have any time to spend at the hotel, we needed something (much) cheaper yet clean, modern, and accessible. Our main condition was that it *must* have a King Bed. Being 30 weeks pregnant, this was especially important. I booked this hotel at 3:00am for a 3 night stay, with a same day check-​in and got an EXCELLENT rate.
For less than $ 200/​night including taxes, I got a deluxe room with a king bed that included free wi-​fi, free breakfast. and just for being a Priority Club member, a free bottled water, Milano cookies, and trail mix at check-​in — even though I had zero points on my account. As usual, each room is equipped with a coffee maker and Smart Roast Coffee. The hubby went downstairs at 11pm on a Saturday night to ask for more decaf to accompany some of the doughnuts we had left over from the Doughnut Plant and they gladly gave him 2 more packets.
Also, the FREE internet was faster here than at the W, where we paid $ 48 for 4 days of internet.
As of 3÷1÷2013, the pictures for this hotel on
showed a rather outdated interior, so I was bracing myself for an old eyesore of a room, but I was pleasantly surprised to find that everything had been recently renovated and tastefully decorated.
The rooms are rather small, which is typical of Manhattan. Not so small that you can’t walk around comfortably, but there’s definitely no room for a rollaway bed.
This is a non-​smoking hotel.