Harlem Florist Loft

My Fiancé ordered the «Inspired Blooms» arrangement for our 5 anniversary, all white with a red heart balloon everything totaled close to $ 100. When i received the arrangement it had a big yellow smiley face balloon attached to the flowers… NOT OK… They never even reached out to him to ask if it was ok to do this swap. A romantic gesture became a bit of a joke. Also they were out of spray roses so they substituted those for regular roses, this would be fine if all of the roses that they used were not old… meaning they were all opened and are starting to die after less than one day. Again no call to ask if this substitution was acceptable. Once I sent a photo to my fiancé he called them and the person that he spoke to was less than helpful, they only offered to credit him for the wrong balloon and didn’t even bother with the sub-​par old roses… Unbelievable! They turned a pleasurable experience into a really horrible one. They will never get our money again and I advise anyone else to use a different florist, we have MANY great ones in Harlem.

Do not have flowers delivered from here. I received a 6:30pm Valentines Day delivery. Two roses fell of their stems as soon I removed the plastic wrapping (which I assume was protecting the flowers from the rain/​snow) — it appeared the roses broke hours before delivery and someone placed them back in the plastic wrap to hide the fact that they were broken — perhaps the delivery guy? Several flowers were wilted upon delivery. The entire arrangement was dead in 2 days. A few buds never bloomed before dying (see the pic). I know how to care for flowers so I’ve concluded my flowers were damaged by heat before they were delivered to me. My boyfriend wasted his money.

The funeral arrangement i ordered was the worst thing i have ever seen. It was supposed to be one of the shops special custom designs which was advertised on their website but what was delivered was a total mess and not worth the money i spent. The fact that this was for a funeral makes me even more disappointed and upset. This place falsely advertised an arrangement that they apparently could not deliver. I will never recommend this place to anyone and i will tell anyone who considers this place to STAY AWAY! If i could give ¼ star i would because one star is too much. Please don’t be let down like i was by this place!!!