Harlem Delight

This place should be shut down. Permanently.
Ordered a simple order of pancakes in the late afternoon on a Saturday. I live 8 blocks away. After MORE than an hour passed, still no food. I phone the restaurant & speak w/​the biggest moron in the world who yells at me for canceling & then defends their incompetence by saying I live too far, thus it’s my fault for them being late. He refused to cancel & refund the order so I called the delivery service I placed the order thru to get my money back. They called the restaurant to find out why they never delivered & the guy LIED and said they had the wrong address & they attempted to deliver but I rejected the food. I wonder how someone can have the wrong address but still manage to deliver the order? How was I able to reject the order if they had the wrong address???
I should’ve heeded to the many negative reviews & stayed away from this abomination.

Very good egg sandwich and coffee.
The egg sandwich was cooked as requested. Two eggs over easy. Perfectly done. He asked if I wanted salt and pepper which was nice. Bacon was good. Not dry or old.
Coffee also made exactly as I requested /​dark and half a sugar. And it was very fresh tasting.
Staff also very courteous.
I would go back next time I am near 125^th MTA.

Best burger in the world (and I know burgers).

Best deli !!! I’m pretty surprised that you can find food this good in the area. I usually order the QUESADILLA with rice and pita chips from here; by far the best I’ve tasted in the city! Very fast delivery aswell and accurate when ordering online. Very polite when your in store. Definitely a Dimond in the rough

Great lattes a lil over priced but delicious and very sweet the gentlemen behind the counter

I’m sad that I have to knock them down to two stars, but the last two times I’ve ordered from them via grubhub, the food has never shown up. Both times grubhub refunded me and took care of it, but it was still a pain in the butt. Sucks because I really like getting breakfast delivered from there. I don’t think I’ll bother ordering again because it’s just too disappointing to wait around for hours for a breakfast that’s not coming.

It was not easy to order by phone because there was a language barrier and rules about the minimum amount to use a debit card. We were using 2 cards separately for the 2 orders we placed. The food came in about 25 mins but was not impressive. My greek salad did not have olives or cucumbers as listed and was drenched in a blah dressing. My buffalo wings were dry from being overcooked or old and lacking sauce (which tasted more like bbq than buffalo. My coworker said his sandwich tasted ok but was small and not worth the price. After we had already placed the order, others in the office said they have had less than stellar experiences with ordering from HD.

Great spot for breakfast. I’m from out of town and enjoyed the food every day. Everything was fresh and well cooked.
The staff was very friendly! Started my day of right in Harlem

Ordered breakfast here, food was just OK. I live less than a 10 minute walk away but delivery took over an hour and a half. For 2 orders of grits and eggs and bacon?! Unacceptable and I definitely would NOT order from them again.

I will never again be ordering from Harlem Delight. Being the closest diner to us we started ordering from them 4 to 5 times a week since we work from home and it’s super convenient. Service has increasingly gotten worse and worse. We routinely wait longer than an hour to get our food and when we do, the order is wrong. When you call them they are rude and often hang up on you in mid sentence before you are finished resolving all of your issues. They have ‘on occasion’ offered to rectify your issue on a subsequent order and never have, often charging you anyway and having the delivery guy ask you to provide the extra cash at your door. For someone who orders as frequently as we did, this is incredibly bad customer service. There are 4 of us in our household that ordered regularly from here and now they have lost all of our business.

Usually the food here is actually really good. The turkey burger is decent and i love the falafel and hummus. But when you order, expect to wait over an hour. It’s ridiculous since I only live a 10 minute walk away. Customer service is pretty terrible if you ever have to talk with them.

Do NOT… I repeat do not order from this place. You order a hero and they send you something completely different. I called the restaurant and they refused to send me the correct order stating that they had no wheat bread in hero. I ask“Why not call your customer and let them know.” He has no idea… Stay far away if you like food to eat food you actually ordered.

It’s good for sandwiches and they make the falafel there, which they are very proud of. It’s not my first choice for this neighborhood. The menu is extensive and has a lot of vegetarian options.

I’ve only ever bought a falafel sandwich here, so I can’t speak to anything else, but it has been consistently delicious!

The quality of food here is abysmal, and I suggest you avoid Harlem Delight.
Ordered a deluxe cheese burger and a salad as delivery. The burger was supposed to come with lettuce, tomato, and onion, in addition to a side of fries — which is what makes it «deluxe» over a regular burger. The patty was a heavily process, pre-​cut one as you’d find in a school cafeteria. The burger I received had a tiny sliver of tomato (not even a ¹⁄₃ of a full slice), two pieces of diced onion, and a wilted pieces of lettuce. For the $ 2 extra I could have bought all that myself… The fries were okay, though the portion was a bit small for what most places give. For me the portion size was fine, though other places will give you more if that’s what you look for.
The salad I received was overly oily, though the salad was better than what I got on the burger. The feta was mediocre, but expected. Overall, this is one of the worst burgers I’ve ever gotten in NYC.

Love this spot for lunch! Health, yummy and excellent service! The food is good every time and done just the way I request.
Had an issue with a delivery once that was resolved with the epitome of customer service! Harlem Delight indeed

I ordered the gumbo shrimp and grits with a side of turkey bacon. Everything was great, very tasty.
My only complaint, and it’s a big one, is that there was PAPER in the gumbo shrimp. A small square of folded up wax paper it seemed like. Didn’t notice it until I bit down and felt the unusual texture. I was really hungry and the food was really good so I didn’t allow my mind to run wild with ideas on where the paper was from or what other things that didn’t belong could be in my food. Major turn off though, which is a shame because of how good it was prior to the paper in my mouth.